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1004 Balmoral Drive, Alabaster, AL 35007, United States of America – Show map
|Standard Double Studio - Smoking|
|One-Bedroom Suite with Sofa Bed - Disability Acces/Non-Smoking|
|Queen Studio - Non-Smoking|
|Queen Studio - Disability Access/Non-Smoking|
|Standard Double Studio - Non-Smoking|
|Queen Studio - Disability Access/Non-Smoking|
|Standard Double Studio - Disability Access/Non-Smoking|
|Queen Studio - Smoking|
|One-Bedroom Suite with Sofa Bed - Non-Smoking|
|One-Bedroom Suite with Sofa Bed - Smoking|
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1 property in Alabaster
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14 verified reviews
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Website and customer service in English (US) and 41 other languages
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WiFi is available in all areas and is free of charge.
Wired internet is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Car Rental, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 14 reviews
Value for money
Show reviews from:
Located 4 miles from Oak Mountain State Park, this Birmingham hotel features a daily continental breakfast, outdoor pool, and free property-wide Wi-Fi. The Galleria Mall is 3 miles away.
Score from 74 reviews Very good
Located 3 miles from Aldridge Botanical Gardens, this Alabama hotel features an indoor pool and on-site 24-hour fitness center. Guests will also enjoy free property-wide Wi-Fi.
Score from 55 reviews Wonderful
This all-suite Alabama hotel, located 3 miles from Oak Mountain State Park, features an indoor pool. Guest suites at Comfort Suites Pelham offer cable TV and sofa beds.
Score from 47 reviews Wonderful
Just 3 miles from the Heart of Dixie Railroad Museum, Hampton Inn Calera offers modern rooms with free Wi-Fi and a flat-screen TV. Facilities include an outdoor pool and a gym.
Score from 15 reviews Excellent
I nice clean facility but not really for families or one night stays. More of a construction crew long term stay place.
Took our small dog and emailed ahead of time to see what their policy was. No where will you see the cost or policy, website or in the hotel. They did not respond to email so when we arrived we learned that it is a $75. charge, non refundable. Supposedly they close the room for 2 days after a pet. Yea, right. We left the dog with family for the night. Would not bother with this hotel again with a pet. Also no ice machines, ice maker in the refrig but if you arrive in the evening plan on no ice until the next morning. Really just a extended stay kind of place.
My first of five weekends at Candlewood was a bad experience with housekeeping trying to bust into my room while I slept. Well, the staff, and especially the front desk mgr Sammie Jo, gave me a handwritten letter of apology, credits to use in the cupboard and excellent rooms with no surprises. The housekeeping issue must have been a mix up because the cleaning staff was warm, friendly and helpful. Two thumbs up for their rapid response and, yes, I will stay there again.
Location of hotel, friendliness of staff and comfort of rooms.
When I checked in on 11/20/14, I asked the desk clerk to combine my 11/20 14 one day booking with my 11/21-11/24 booking so I would not have to change rooms. On the morning of 11/21(I had the "do no disturb" sign on the room entry door), housekeeping banged on the door twice then immediately tried to enter, startling me, as I had gotten to sleep very late. If I had not had the security latch on, the person would have been standing over me as I tried to become conscious. I told them, through the crack in the door,that I had leased the room and did not want to be disturbed. Then I get a call from the front desk clerk wanting to know why I was in the room. Even if had been required to vacate, it was 10:30 and check-out was noon! When questioned, she had no answer for what happened. Incompetent staff. The asst manager said housekeeping was working from an old lease. I have a lot of trouble believing that, as the room was setup for the next guest when I checked in. Besides, I paid for the room and had until noon to be out, even if I had been checking out. I've stayed here in the past, as well as other Candlewood Suites, and had a good experience. I
Dishes were left with grease stains on them from the previous renters. The shower door wouldn't close at all, it was completely broken off of the hinges. I didn't call front desk because we were there for just one night. We didn't have disposable cups in the bathroom to rinse after bushings. It's the small things about a hotel room that makes your stay comfortable that means a lot. This hotel missed the mark.
Everything was great, all the comforts of home.
I loved the suite with the couch and recliner. The bathroom was roomy and the design of the kitchen with a table to eat or work was great. It was updated and super clean. It felt like an apartment.
I paid $156 on line but the be t morning when I checked out I was just charged $143. I noticed later they took $143 off and I was charged more online. I wished I had seen the lower price online.
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