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Newest reviews for Hawthorn Suites Hartford/Meriden

  • Lela
      United Kingdom
    18 August 2014

    My husband and I, found our 2 week stay comfortable and cosy. Our room was clean and fresh. The breakfast was good; there was something for everyone. The facilities were also good; the room came equipped with all the things you would need in order to make full use of the kitchenette, my husband enjoyed the gym and I loved spending time with him at the gazebo on summer nights. Having the laundry facilities was very convenient for us also. The staff were courteous; particularly Tanisha (breakfast attendant) she always had a welcoming smile and a positive energy. The general Manager Amit deserves ample recognition also; he was extremely accommodating. He went out of his way to help everytime and it was always a pleasure to engage in a conversation with him. My husband and I enjoyed our stay very much and found that the location was perfect for our needs, as it was close to the highways and had plenty of choice for food within minutes (via car). I would highly recommend this hotel and would love to stay again.

    It only has one elevator

    7.9

  • Anonymous
      U.S.A.
    12 August 2014

    Clean and convenient. We were able to cook in the room which made our meriden stay very economical

    9.6

  • Anonymous
      Canada
    17 July 2014

    Kitchenette inside the room

    The supplies during the breakfast were short - one day, coffee was out, the other day, the yogurt and another day, the milk for cereals, I have to ask or wait, i stayed there for 5 nights

    5

  • Horace
      U.S.A.
    27 May 2014

    When I made my reservation, I requested a high quiet floor. That information was on my reservation and it was granted. In addition, I asked for extra time to check out. I was given an additional 30 minutes. I found the bathroom to be quite nice and void of an annoying loud exhaust fan.

    The complimentary breakfast area was a little too small.

    8.3

  • Paul
      U.S.A.
    13 April 2014

    The value for the money was outstanding. The staff was very friendly and helpful. We enjoyed the breakfast with others in the food service area.

    The bed was too close to the wall on one side. Made it hard for me to get in and out of bed.

    10

  • Diane
      U.S.A.
    8 April 2014

    I have stayed here many times when it was Candlewood Suites and it was starting to get run down but now that its the Hawthorne Suites it has been updated. Pleasant staff and very nice facility with a decent breakfast. Especially nice traveling with our dog.

    10

  • Anonymous
      U.S.A.
    5 January 2014

    The staff was excellent and the room clean

    The dirty laundry that was left out in the hallway for hours, the trash cans to small and the maids left bags of trash in the hallways for hours, It smelt like a bar because they allowed drunks to drink in the dining area

    6.7

  • Anonymous
      U.S.A.
    25 October 2013

    The wireless internet service was terrible. It was like a dial-up phone modem. When I complained, the staff gave me a vague answer about ".... Missing part." If you need high speed internet, don't go here.

    8.3

  • Gary
      U.S.A.
    7 September 2013

    Everything...still waiting for a response about a refund

    3.3

  • Janice
      U.S.A.
    3 September 2013

    No hot water in bathroom sink, floor wet by air conditioner unit

    5.8

  • Anonymous
      U.S.A.
    21 August 2013

    Really nice staff always ready to help with information and questions

    Well, at the time I went it was under remodeling construction so noisy at particular times.

    10

  • Anonymous
      Canada
    8 August 2013

    I liked that the room I had was a fully-functional apartment/living space. It was nice to have the options available.

    The construction going on in the hotel made it difficult to get access to very much

    7.1

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