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Candlewood Suites NYC -Times Square
339 West 39th Street, Times Square, New York City, NY 10018 – Show map
Excellent location – rated 9/10! (score from 370 reviews)
Rated by guests after their stay at Candlewood Suites NYC -Times Square.
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The most recent booking for this hotel was made on Aug 27 at 2:12 PM from the United Kingdom.
6 Reasons to Choose Candlewood Suites NYC -Times Square
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370 verified reviews
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Candlewood Suites NYC -Times Square's staff speak: Spanish, English, German
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Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs USD 55 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Candlewood Suites NYC -Times Square accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note: There are no in-and-out parking privileges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 370 reviews
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Close to Times Square. Room is bigger than others hotels and you have refrigerator available.
You do not have cleaner.
The area very busy
Kitchenette location DVD player
Price , wifi poor connection, no early check in before 3pm
We loved the location not hard to find, the staff was very helpful. Rooms cleans and fresh.
One elevator was broken the first day we arrived but was working the next day.
I liked that right around the corner was all the shopping and restaurants that you could want in NYC. Penn Station is within walking distance and so is Times Square. It was a very good location. It has breakfast included and laundry at the lower level. It was rated a two star hotel but I would give it at least a three.
Location. Kitchnet. Wifi. Very Good Staff
Great hotel, friendly staff and very clean
- excellent location , close to port authority for all transport needs - free wifi that worked well - good complimentary laundry services - kitchen serves all needs to cook
We reserved a king non-smoking and when we checked in - the night staff/gal provided us with a handicap smoking room. We went down to switch she said they were booked solid. When I informed her that I would not be able to stay in the room due to the significant smoke smell and since it is not the room I book, she would have to find me comparable accommodations - she was able to then mysteriously able find another king non-smoking room within the hotel...I don't like being jerked around.
I LIKED THE CLEANLIENESS OF THE HOTEL AND THE FRIENDLIENESS OF THE WORKERS FROM DESK CLERKS TO BELL BOYS THEY WERE GREAT! IT IS A SHORT WALK TO THE CENTER OF TIMES SQUARE IF YOU WANT TO BE IN THE HEART OF IT ALL!
THE LOCATION IS ON A BUSY CROSS STEET THAT ACTUALLY IS A POPULAR ROUTE TO THE LINCOLN TUNNEL. IT WAS IMPOSSIBLE TO GET A CAB ON THAT STREET SO YOU HAD TO WALK A BLOCK AND A HALF TO 8TH AVENUE USUALLY. ONE NITE IT WAS POURING RAIN AND WE HAD TO WALK! NO CAB DRIVERS WANT TO GO DOWN THIS STREET BECAUSE OF THE TRAFFIC JAMS RELATED TO THE TUNNELS. BUT I MEAN IT WASNT A BAD WALK AT ALL WHEN ITS NOT RAINING!
Friendliness of staff Speed of maintenance if there was a small problem it was attended to with competence
This was the second time in 12 months that we travelled to NYC. We booked a Queen Suite both times. The kitchenette and the fridge were spotless... so clean. The room was comfortable and clean both times. And the staff at this hotel are very friendly and accomodating. As for location, minutes from Times Square. If we ever go back to New York, Candlewood Suites is where we would stay.
The WiFi was tempermental ... sometimes we were on and then in the next breath, we couldn't access it??
Quiet and clean.
Wi-Fi did worked for me the night before but not the next day.
Room was nice size with full kitchen which was a surprise
Very Good location. Big Room for NY. Excellent Staff. I recommend this hotel and will definitely come back.
The baggage storing facility on our last day since our airplane did not leave until 11:00 pm
There was no complimentary black tea, only black tea with orange and spices (ginger).
Everything was fine.
The staff was amazing, friendly, helpful and gave it a family feeling. We will be back because of this.
Staff coming in the room unexpected.
The movie rental sounds awesome!
Helpfulness of the staff
Wi Fi coverage was poor in our room
Staff was very friendly, the room quiet
We loved the location and the size of the room - one of the biggest that we've ever stayed in for Midtown. Great sized bathroom with good water pressure. Very impressed.
The wifi didn't seem to work, but it was no huge deal for our trip.
It was so close to Times Square, like 5 minutes walking and you'll be there.
The room was reaaaaally really small. Me and my wife couldn't walk around the room. But the thing is, we were all day outside enjoying the city, so if you're into exploring New York and not concerned about how big the room is, then I really recommend this hotel.
Since we were traveling with a baby, having a kitchen was a boon for us. Overall, it was a pleasurable experience.
Location was great and the room was surprisingly quiet. Staff were friendly and helpful.
Wifi was a bit slow and aircon seemed to have a mind of its own.
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