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339 West 39th Street, Times Square, New York City, NY 10018 – Show map
Excellent location – rated 9/10! (score from 413 reviews)
Rated by guests after their stay at Candlewood Suites NYC -Times Square.
|Queen Studio City View|
|Queen Room - Non-Smoking|
|Queen Studio - Disability Access|
|One-Bedroom Suite - Non-Smoking|
|Standard Double Suite|
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413 verified reviews
They speak your language
Candlewood Suites NYC -Times Square's staff speaks: Spanish, English, German
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Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs USD 55 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 413 reviews
Value for money
Show reviews from:
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 2498 reviews Good
In downtown Manhattan and just a 5-minute walk from Times Square, this modern hotel features a rooftop bar and restaurant overlooking the city. Penn Station is a 10-minute walk away.
Score from 2690 reviews Very good
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 2652 reviews Good
This New York hotel is steps from Times Square. It is 2 blocks from the 49th Street subway station and features a 24-hour gym, daily continental breakfast and rooms with free Wi-Fi.
Score from 1691 reviews Very good
The hotel was in a good location-within walking distance to many places of interest. The staff were very helpful and the wi-fi was excellent. It was close to the Port Authority bus terminal-very handy if you are flying out from Newark Airport.
Kitchen facilities were basic but serviceable -could have added a frypan. Linen was only changed once, but could have been done so more often if you asked.
Very helpful staff Easy walking distance to theatres & restaurants Good bed & pillows Very little street noise from the 12th floor uninterrupted sleep 24 access to mini convenience store at reception for snacks etc at very fair prices Good size room for the price able to get 2 large cases & 2 carry ons out of the way Very clean On site ATM
No daily servicing of room but not really a problem as they provided clean towels on request Breakfast not available but great options nearby No bar on the premises but again options within close proximity Not much to complain about here Candlewood is good value at NYC rates
Room was clean, quiet but small.
Only one elevator
Waiting for the elevators... There were some troubles with one of them and the mess was on.
It was comfortable & close to the Javits Center where we were going. We had a nice view since we were on the top floor.
The bed only had a nightstand on one side.
Good location, great to have self catering facilities and free wi-fi great. Staff very friendly and although we didn't borrow any of the free dvds from the front desk, having the option was a nice touch.
Slightly more kitchen space would have been great and a bigger bath, but that's just being picky Some travellers might not like the room not being cleaned on a daily basis, but for us it was totally fine and you can change your towels and bedding with the front desk if you need to.
The location was great close to Times Square. The cleanliness of the bathroom and the room was a plus for me. The room had a fridge and stove which was great for us for heating up left overs and also for keep our water bottles cold. Overall, I'm very happy with this hotel. Staff was great!
Close to Times Square. Room is bigger than others hotels and you have refrigerator available.
You do not have cleaner.
The area very busy
Kitchenette location DVD player
Price , wifi poor connection, no early check in before 3pm
+ Considering the general price of the city and the location of this hotel, the quality/price ratio was very high. Since it's a studio it makes you feel at home and not missing any confort.
- Room cleaning is weekly. It can be seen as an adavantage, as you can oversleep every day as you would do at home :-) - My room (604) had issues witht he fridgle. Initially, it was very unstable, it could fall on you any time (but was very light though). Then I realized it didn't quite do its job even though it was set at maximum cooling temperature. Freezer worked very well. I guess it was just my bad luck.
We loved the location not hard to find, the staff was very helpful. Rooms cleans and fresh.
One elevator was broken the first day we arrived but was working the next day.
I liked that right around the corner was all the shopping and restaurants that you could want in NYC. Penn Station is within walking distance and so is Times Square. It was a very good location. It has breakfast included and laundry at the lower level. It was rated a two star hotel but I would give it at least a three.
Location. Kitchnet. Wifi. Very Good Staff
Great hotel, friendly staff and very clean
- excellent location , close to port authority for all transport needs - free wifi that worked well - good complimentary laundry services - kitchen serves all needs to cook
We reserved a king non-smoking and when we checked in - the night staff/gal provided us with a handicap smoking room. We went down to switch she said they were booked solid. When I informed her that I would not be able to stay in the room due to the significant smoke smell and since it is not the room I book, she would have to find me comparable accommodations - she was able to then mysteriously able find another king non-smoking room within the hotel...I don't like being jerked around.
I LIKED THE CLEANLIENESS OF THE HOTEL AND THE FRIENDLIENESS OF THE WORKERS FROM DESK CLERKS TO BELL BOYS THEY WERE GREAT! IT IS A SHORT WALK TO THE CENTER OF TIMES SQUARE IF YOU WANT TO BE IN THE HEART OF IT ALL!
THE LOCATION IS ON A BUSY CROSS STEET THAT ACTUALLY IS A POPULAR ROUTE TO THE LINCOLN TUNNEL. IT WAS IMPOSSIBLE TO GET A CAB ON THAT STREET SO YOU HAD TO WALK A BLOCK AND A HALF TO 8TH AVENUE USUALLY. ONE NITE IT WAS POURING RAIN AND WE HAD TO WALK! NO CAB DRIVERS WANT TO GO DOWN THIS STREET BECAUSE OF THE TRAFFIC JAMS RELATED TO THE TUNNELS. BUT I MEAN IT WASNT A BAD WALK AT ALL WHEN ITS NOT RAINING!
Friendliness of staff Speed of maintenance if there was a small problem it was attended to with competence
This was the second time in 12 months that we travelled to NYC. We booked a Queen Suite both times. The kitchenette and the fridge were spotless... so clean. The room was comfortable and clean both times. And the staff at this hotel are very friendly and accomodating. As for location, minutes from Times Square. If we ever go back to New York, Candlewood Suites is where we would stay.
The WiFi was tempermental ... sometimes we were on and then in the next breath, we couldn't access it??
Quiet and clean.
Wi-Fi did worked for me the night before but not the next day.
Room was nice size with full kitchen which was a surprise
Very Good location. Big Room for NY. Excellent Staff. I recommend this hotel and will definitely come back.
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