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339 West 39th Street, Midtown West, New York City, NY 10018, United States of America – Show map
Excellent location – rated 9/10! (score from 670 reviews)
Rated by guests after their stay at Candlewood Suites NYC -Times Square.
|Queen Studio City View|
|Queen Room - Non-Smoking|
|Queen Studio - Disability Access|
|One-Bedroom Suite - Non-Smoking|
|Standard Double Suite|
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671 verified reviews
They speak your language!
Candlewood Suites NYC -Times Square's staff speaks: Spanish, English, German
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WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs USD 55 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 19 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 670 reviews
Value for money
Show reviews from:
This stylish Manhattan hotel is located in the Theater District and is 3 blocks from Times Square. It offers a 24-hour gourmet pantry and rooms with a 32-inch flat-screen TV.
Score from 2012 reviews Very good
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 561 reviews Good
This New York hotel is steps from Times Square. It is 2 blocks from the 49th Street subway station and features a 24-hour gym, daily continental breakfast and rooms with free Wi-Fi.
Score from 2074 reviews Very good
This centrally located Manhattan hotel offers a 24-hour gym, on-site dining, and suites with kitchenettes. It is 2 blocks from Times Square and the Theater District.
Score from 2077 reviews Very good
everything from the initial front desk checkin with vanessa to the entire front desk staff there attention to detail and the comfort of there guest and concern for the guest's overall comfort to the room and the kitchen in the room with all the supplies you needed to make a 5 star meal to the cleanliness of the room and hotel well there is nothing i can say negative about this place they even offer free laundry all you need is to start the process and buy the supplies even that room was clean so if you are coming to new york make this your destination to stay bravo!! to Candlewood Suites
i liked everything there was nothing not to like!!!!
Walking distance to javits centre, pleasant helpful staff, ok in room facilities, convenient to penn station and port authority
Walls are thin. Neighbouring guests skype calls clearly audible in my room. Overpriced shop/cupboard area with prices not clearly marked for drinks.
Friendly helpful staff. Kitchen facilities in room very useful. Allowed late departure at no extra cost. Very good value for money.
Only a minor quibble but we would prefer room to be cleared of trash/recycling etc daily without having to put in frequent requests to get this done.
Everything... location, value for money and friendly staff
Had to leave location
clean comfortable room and great friendly staff
Close to everything
Very clean and modern
Shower water took forever to get ot on the 19th floor
Kitchnette with fridge and microwave was great !! Laundry facilities excellent. Location was also super.
Expensive rate around New Years Eve. Not worth the money for that day as nothing extra was offered by the hotel for triple the price. I would understand the high rate if we stayed for one night only but we were there for 7 days !
Staff was friendly and helpful. Room was comfortable and had excellent amenities. Close to everything we like in NYC!
Location was excellent, right in the middle of Manhattan, walking distance from all the hot spots.
The heating solution was fine but noisy. It got just a bit cold during the night.
I did not ask for morning call but it kept ringing me very early in the morning even after I reported the situation to the front desk.
Location is great as it is just a few blocks from Times Square and several other attraction. To get to downtown or uptown, the subway lines are just a couple blocks away and Port Authority station is basically right around the corner. For how expensive all of NYC is, this was good value compared to the other hotels I saw.
We liked the kitchenette in the room. The hotel was in a good central location.
On two separate occasions we had housekeeping let themselves into our room without knocking first. An hour after checking in, we received a call from the front desk asking if we were checking out or not.
Free Laundry Facilities complimentary popcorn Great Customer Service Clean Cooking stove, Fridge, Microwave
No "Food Network" cable channel
If you are sensitive to chemicals and fragrances stay away. The second I walked into the lobby I began to cough- they use toxic chemicals to make the air smell pleasant. Staff was nice about canceling the reservation though I was left to scramble for a place to sleep. I recommend they find a way to make it known to guests ahead of time that they use chemical fragrance.
Kitchenettes in every room and complimentary laundry. Complimentary coffee 24 hrs in lobby.
Very good location
very noisy refrigerator very noisy heating system
The location was within walking distance of a lot of attractions. The room was clean and the bed comfortable. Nice bathroom. Was nice we could control our own heat. The staff was nice.
Nothing, all was good.
Everything was of quality with no complaints.
No maid service during the length of stay. Should be offered to guests staying more than three (3) days!
- Double booked our room, were standing for 15 mins with other people infront of the same room. -Bed bugs - bath room need serious maintenance -DVD didnt work, the weather was really cold and the heater was so loud and had a mind of its own. - No housekeeping if you are staying less than a week
Suites are close to Times Sq with lots of restaurants and entertainment. You can book tickets to musicals, tours and outlets at the Concierge next door. The laundy facility and the convenience store served the purpose. Staff we v helpful
The bathroom sink was not well functioning. Also extra blankets in the room were needed.
The front desk is staffed by lovely people that really want to make you stay pleasant. The location was perfect for me, and I love having a full refrigerator.
The bath would not hold the water and maintenance could not fix it. Just gave us a rubber stopper that did not work well. Limited housekeeping, but they did bring extra pants hangers.
Close to Times Square, great variety of restaurants, cafes, shopping and entertainment options all nearby. The room was spacious, very clean and at night quiet and peaceful. Would definitely recommend this hotel.
The only thing I could mention is the lifts were playing up while we were here, but were always fixed promptly.
The bed was comfortable, I slept well. Floors appeared clean enough to walk with no flip flops. Shower was ok. Room was pretty quiet. Staff was friendly and professional, I felt it was the best choice in hotels upon my arrival. I would definitely stay here again.
Sink faucet water seem to run brown at times. The shower could have been hotter. Overall, it has been one of the best hotels I've stayed in NYC for the price.
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