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1075 Sutter Street, San Francisco, CA 94109, United States of America – Show map
|Room Selected at Check-In|
|Double Room with City View||
|Queen Room with City View|
|Superior Queen Room|
|Double Room with Two Double Beds|
|Superior King Room|
|King Room with City View|
|Superior King Room - Disability Access|
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370 properties in San Francisco
Including hotels, apartments, villas and more.
627 verified reviews
They speak your language!
Hotel Carlton, a Joie de Vivre Hotel's staff speaks: Chinese, Japanese, Italian, French, Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 40 per day.
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Honeymoon Suite
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Chinese, Japanese, Italian, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 13 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 626 reviews
Value for money
Show reviews from:
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 3106 reviews Good
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2106 reviews Very good
Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.
Score from 2122 reviews Good
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 2248 reviews Good
The room was really expensive for what it was.
The room was spacious for a room in the city.
We got bitten by bed bugs but unsure if it was from this hotel or the previous one in vegas. Staff offered us a new room straight away and promised to follow up and also sent an email afterwards to check if we were ok.
Clean, Interesting deco, staff with a sense of humour, staff helpful with sightseeing information
Could hear couple next door and they were not being loud. Walls amplified sound.
Sheets had stains and bed was not the most comfortable. Seemed a bit grungy and could use a deep clean. Dim lighting and blinds would not close well nor did they keep out the light.
Staff were friendly and always willing to offer suggestions. In a fairly central area - easy to access public transport/walk.
Like the beautiful decoration and ambiance of east Asian flare. Staff was helpful and amusing. Will come back to this hotel.
proximity to city hall
All of it was bad
Nothing looked at room and went somewhere else
The meet'n greet
Very happy and helpful staff, many restaurants around, cablecar station close. We loved this city!
the only thing I would change is the coffee maker. Those Kruger coffee pods are messing up the environment and not green. They will never decompose and are causing much environmental problems and are not green. I would much rather have a normal coffee maker.
the style and friendliness of the staff and comfort. Food
Wall too thin, can hear the people next door chatting
The location is quite ok. Wifi is stable, room and bathroom are clean
Only two check in desks.Not enough when staff have to answer phone calls as well
Friendly staff and stylish room
Everything; location, value for money, staff friendliness, wine reception, cleanliness
The bedding was very poor for this hotel category. No real blankets just linen and brown sleaze blankets which was way too cold for this time of the year. And the hygienic issues that come with it are not very standard for this price category.
Location, spacious room
The walls were thin if other guests were loud you could here everything they said, bring ear plugs (I always do)
The beds were comfortable, the bathroom was very nice, a Keurig in the room was a plus, and the wine hour was great
Walls were very thin, you could hear the next room talking. Room with two beds was small.
Location was good. Rooms were clean. Closet space was big.
Google directed us from Powell station to Hotel via Tenderloin. There were a lot of criminals, homeless, drug dealers, etc. (I have not seen such concentration of criminals even in the movies), but we had not been killed or abused and had good starting point exploring San Francisco :) Avoid this district at least in the dark. Parallel streets seems much more safer.
Theo from reception was amazing.
Loved the staff
The staff was very friendly and really made you feel at home.
Had booked a cab for 4:30 am through the hotel, got down at 4:33 was told that we took too long and the cab has left. Three minutes really doesn't seem too much time.
The guys at the check in were very friendly and helpful. The hotel is nice enough, located at a distance from the tenderloin which is fine.
Everyone was very friendly and they accommodated all my needs
I had not bad experiences.
The situation of the hotel is excellent in relation to the price (when I was searching). Very friendly staff and the hotel even of older type has an air of modernity. The happy hour was useful to meet other travellers. I never tried the breakfast so do not know. Can recommend the hotel.
Location was on the fringe - but the staff made up for it. I would return.
Food was unique in a very good way and the staff was stellar
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