Carmel Inn & Suites  

Very charming and well located, near to the restaurants, stores from Carmel center.

Convenient for walking Carmel. Bathroom was very nice.

Construction noise and it was very easy to hear the television and conversations in the upstairs unit. No sound insulation.

Location, comfort

Room had wet floor just outside bathroom. The entire suite smelled of cat urine! It was awful.

nice size room and updated amenities.

website said that breakfast was included, acutually, it was a very limited continental breakfast.

I particularly appreciated the friendly staff.

Small - very small - issues requiring repair or attention.

Good location, cosy room

Breakfast was okay but we dont really like mugs and plates that are for one-time use only

Pros: Comfortable bed, decor was charming.

Cons: The ac was not sufficient to keep the room cool in August, it was cooler outside. Room 23's window has a view of a cement wall. You can tell that the "little" things aren't important in this hotel, chipped coffee pot, not enough electrical outlits, no vanity mirror...but an ample supply of bric a brac figurines and gauche trinkets. Parking was on the street, the "private" parking lot was packed full. So another misrepresentation as the website says no reservation was needed. The staff was the WORST I have ever experienced in a hotel. Upon checking out in the morning with my dog the front desk gentleman remarked with wide eyes that pets are not allowed in the hotel. I found this exchange ammusing and offensive at the same time. First of all, booking.com's filter selected this hotel as a pet friendly hotel. Additionally in my special requests I informed the hotel that I would be bringing a shih tzu out of courtesy. There was no attempt on behalf of the gentleman to resolve the issue, so I immediately asked for the manager and was told "he is not available". I rebuttled with a request to telephone him, and was told that he can not be reached by phone. I lawyered my way around this by pointing out the irony of having a hotel manager who is not present and unable to "manage" in a customer dispute. After several rounds back and forth I was given a sloppily written post it with an email address....please. The gentleman was making remarks under his breath, rolling his eyes, pretending like he didn't understand english or was himself unable to speak english, and denied any responsibility for the hotel's misrepresentation on booking.com. Also the hotels website does not say anything about no pets. Finally he retrieves my booking.com print out and folds it in half and slamms it on the counter in front of me triumphantly in an innitiative to prove that I falsely claimed that I informed the hotel I would be bringing a dog.

The rooms are cleaned with products that leave quite an overpowering odour. There was no fridge or mini bar in our room.

It was a quaint, comfortable inn. The couple who run the place are very friendly and accommodating, but do not expect the same kind of all out treatment you might get at a Marriott or nicer chain. This is a great stay if you want a decently affordable place to stay that is nice and close to downtown Carmel. It is only a two-block walk from one of our favorite breakfast spots, The Village Corner.

We found this to be a charming little hotel with excellent parking facilities and excellent location. The room was great and the beds even better. Coffee maker and fridge in the room. Welcoming staff and a basic but aenjoyable breakfast provided. Highly recommend this hotel.

This is just a very charming, clean and very well located motel. Just a short couple of blocks from Ocean Ave. (the main street) in Carmel and great shopping and restaurants. Friendly and helpful staff.

Not a thing.

- The guy at the reception was only interested about giving him the credit card... No hello, no how are you... Nothing.. - the breakfast "room" can be compared with my kitchen... Is very very small

What a beautiful city.....right by down town. Fun shopping and restaurants. The rooms are so clean and have everything you need.

Proximity to main center and restaurants in carmel. Very quaint little town, lots of shops and restaurants.

Small bathrooms

It's regular. Breakfest is very poor.

The location was convenient and easily accessible.

I was charged more than the rate I was quoted on booking.com The walls were not well-insulated and the room was noisy on both nights during sleeping hours

Internet does not work in rooms

tudo muito bom

como na maioria dos hoteis falta um bom cafe

A localização é privilegiada, perto dos restaurantes charmosos e lojas comerciais, estacionamento gratuito para hóspedes.

A decoração dos quartos é pesada e antiquada.

Pulito,pratico,buona posizione ottimo il bagno, tutto per un buon soggiorno e visita citta

Da migliorare le finiture dell'ingresso

Nicely decorated room. Lovely littel hotel. Good location and not very expensive.

Sauberkeit und gemütliche Einrichtungen

Das Frühstück - war angekündigt mit Brotkorb auf Zimmer, stattdessen gab es einen Mini-Frühstücksraum mit Mindeststandard-Angebot und Plastikgeschirr!

das es erst ab 8.30 h Frühstück gibt und keinen Ersatz wenn man früher da ist

Location and Bruno's deli.

Worn out, expensive, noisy. No staff on site at night. An old motel on its last legs.

The location

Room needs proper updating the breakfast was ridiculous we will not stay again