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Best Western Plus Carrier Circle
6555 Old Collamer Road South, East Syracuse, NY 13057 – Show map
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17 properties in East Syracuse
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96 verified reviews
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Best Western Plus Carrier Circle's staff speak: Spanish, English
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Fitness Center, Indoor Pool (all year)
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle, 24-Hour Front Desk, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 5 per person per night when using existing beds.
One older child or adult is charged USD 20 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Best Western Plus Carrier Circle accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 96 reviews
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facility is getting old
Carpet was filthy. Bathroom needed repair and renovation. Bed duvet looked like it wasn't cleaned before our arrival. Hallway needed vacuuming. Outside security door which required card swipe to open didn't need card to open. It stayed ajar.
Could nt find our reservation at first our door looked like it had been broken and just repaired so didn't lock good Housekeeping woke us up at 8 am
Breakfast was good.
Staff ignored us upon checkin.
Electric keep going out in room, no towels at pool, waited and waited for them after asking staff for them, also had charges taken from my card without being told about them
The room smelled of urine. Di not have a luggage rack,asked for one, did not receive it.
We really enjoyed our stay with you, and your staff are excellent the buffet breakfast was great keep up the good work. we will definitely come back and enjoy your hospitality,.
Cannot say we did not like anything about your service we will definitely come back and enjoy everything you had to offer, keep up what ever you are doing we really enjoyed our stay with you and will come back every year.
The pool and the staff
Everything else!!! Bugs everywhere!! Dirty doors and floors!! Dirty plates at breakfast! Worst place to bring your kids to stay, I would like a full refund!!
The room smelled musty air didn't work, the bathroom smelled and needed a good cleaning or upgrade for the price we had to pay I'm not very happy. Sorry for this report but the truth must be told. I will not be coming back.
the window in my room was fogged over and i could not see out of it.
good sleep dispite noisey air con friendly staff
maid service did not make up bed one small bar of soap in bathroom small shampoo and rinse for two people tv remote did not work
Room was smelly, dirty and there was holes in the window shades. The rollaway bed not in room as requested and when arrived it looked like a 1920's mattress from a boys out camp. The air conditioner would only turn on when set to 65, which would not have been bad except it sounded like a Diesel engine was in the room. Front desk was no help.
Beautiful!!!! Very nice, big room!
Bathroom made noises after flushed, air didn't work
The staff at the restaurant were excellent. My child has a peanut allergy and the girls ensured all food was safe for her. Also, the beds were so comfortable! I've stayed at expensive hotels before and beds were terrible. This was an unexpected find!
The pool was so cold. We did swim because of my daughter but it was not enjoyable due to temperature. We asked staff to turn up heat but were told it is a standard setting.
that the hotel is staffed with competent people. Very freindly
AC not functional, toilet would not flush
The pool was filthy The door to the room wouldn't open unless we put shoulder into it. Toilet didn't flush. There were stains on comforter
i liked that the manager found us another room very fast
-there was a cockroach is our room. -the washrooms were dirty. -the breakfast was not good( not warm, not enough selection for guests with allergies) - parking was hard -pool was dirty -double charge for my stay - I would not stay here again
Room was very neat and loved the refrigerator and small coffee pot in the room!
I asked when the check out time was and was told 12pm. I tried to get back into the building from a side door with my key card while loading my car at 1100 am and the key card didn't work. I had to walk all the way around the building. I went back to the room to get more items to load the car and the key card wouldn't work their either. I was disappointed that the key didn't work until that 1200 pm check out time.
The beds were very comfortable. Floors were quiet. Staff was very helpful and friendly. Breakfast was good.
The bathtub tap dripped the entire stay. Water would splash up an onto the floor. There was no elevator to the third floor of the hotel. And it took quite a while to get to where we needed to be in the hotel. The food in the hotel lounge was not very good. Very greasy and did not use fresh cooking oil. (You could smell it). There wasn`t much to do in the area but that wasn`t an issue. Saturday breakfast started later than the weekday breakfast.
Comfortable room. Breakfast buffet. Indoor Swimming pool.
No hot tub
Garlic chicken wings
Breakfast bar was great, location good
No hot water, rooms not clean,
The bed is comfortable and have lots of pillows in the room. Staff was very helpful and breakfast had a good variety.
The beds were comfy the rooms were nice
Saw online there was a Jacuzzi tub with the pool but it was broken false advertising
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