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Places of Interest:

Times Square (0.1 miles)
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Newest reviews for Casablanca Hotel

  • Sally
      United Kingdom
    August 28, 2014

    The location was really convenient for all parts of the city. The staff in the bar area were very friendly and helpful and the majority of the reception staff were too. The cheese and wine reception between 5pm and 8pm was a very welcome surprise when we checked in!

    It would have been good to have had a bar facility so that we could have used the lovely lounge area to have a quiet drink at a time to suit us. The air conditioning unit in the room was very loud and not particularly effective - it would have been nice if the ceiling fan was working as this would have been a much less noisy alternative.

    8.3

  • Adrian
      United Kingdom
    August 26, 2014

    Location ,cleanliness ,staff were knowledgable,really helpful and friendly. Loved the breakfasts & cheese evenings included in the price. The decor is excellent & very authentic.

    A little noisy at times in the night but the staff have plenty of options to help you sleep.

    9.6

  • Anonymous
      United States of America
    August 14, 2014

    Great service and lovely staff!!!!

    AC made noise, shower wasn't that efficient

    8.3

  • Stirling
      United Kingdom
    August 10, 2014

    Exceptional central Manhattan hotel. The Casablanca has individual character and really feels like a home from home. Staff couldn't do enough to make our stay enjoyable. Rick's bar was a comfortable residents lounge where we could enjoy complimentary coffee, pastries, fruit etc., catch up with the news, and at the weekend listen to a live pianist. Two minutes walk from Time Square and next door to Tony's, an amazing family restaurant.

    10

  • Kenneth
      Australia
    August 6, 2014

    We stayed at the Casablanca Hotel following the recommendation of a member of the family. The hotel adjoins Times Square but we did not get any noise. There is a subhway stationh nearby plus plenty of restaurants charging reasonable prices. The all day coffee and biscuits is an added bonus and the evening free wines, cheese and salad is great. Staff were fantastic, pleasant, attentive and not overpowering.

    The air-conditioning struggled to handle the heat during our stay, and was a bit noisy. However, do not let this put you off staying in this hotel,

    9.6

  • Bernard
      Australia
    August 4, 2014

    Ideal location - 50m from Times Square Tries exceptionally hard to please Great breakfast Great pre-dinner drinks Across the road from terrific Carol King musical -'Beautiful".

    Slightly smaller rooms still very adequate and well presented and serviced

    9.6

  • Robert
      Australia
    August 2, 2014

    We liked most of all the ambience of the second-floor lounge with its day-long coffee and eats, evening free wine and cheese. Met some interesting people there and enjoyed one outstanding performance from an attractive female guest with a song and an accompaniment on the piano. The step-through from the lobby into Tony de Napoli's buzzing restaurant was also a plus. While the room was small it was comfortable and the bed was great. The proximity to Times Square, the theatres and tourist bus stops was also a great plus for us.

    Air conditioner unit was noisy.

    8.8

  • Fiona
      New Zealand
    July 31, 2014

    Staff efficiency, wine and cheese, quietness, breakfast, location.

    Dark room, view of alley/next building.

    8.8

  • Anonymous
      Gibraltar
    July 29, 2014

    Location. Staff. Service. Facilities.Rooms. Communal areas. Willingness of staff to resolve issues.

    AC very noisy , couldn't open windows for smell of restaurant vents outside.

    9.2

  • Janet
      United States of America
    July 6, 2014

    If you are going to see shows on Broadway, this is the best option. So well located. The suites offer the best option for groups of friends or families. The breakfast and 'happy hour' spread are fantastic! Great staff!

    The air conditioning was hard to control. The room was usually too warm or too cold.

    8.8

  • Anonymous
      United Kingdom
    July 2, 2014

    Friendly staff Good breakfast and the cheese and wine in the lounge every night allowed us time to relax after a long hot day sightseeing!

    Air conditioning was very very noisy….so much so we had to switch it off at times ….then it got too hot and so on!

    8.8

  • David
      Canada
    June 30, 2014

    Attitude of staff 2nd floor relaxation area Evening wine and treats

    Nothing

    10

  • Brian
      Ireland
    June 29, 2014

    Excellent hotel brilliant location couldn't ask for better

    7.5

  • Sharon
      United Kingdom
    June 26, 2014

    The hotel was an oasis of calm in among the madness of Time Square. After a busy day sightseeing it was a real pleasure to get back to the haven of the Casablanca .

    Nothing

    8.8

  • Margaret
      United Kingdom
    June 25, 2014

    Location, comfortable bed, lovely bathroom, good breakfast

    Noisy airconditioning, althaigh the staff did everything possible to alleviate includind white noise machine!

    8.3

  • Andrew
      Canada
    June 24, 2014

    Cheese and wine at 5 pm. Excellent proximity to Times Square

    10

  • Ralf
      New Zealand
    June 24, 2014

    An amazing place. Very friendly staff and great location. We particularly enjoyed all the unexpected extras like receiving a cold bottle of water before heading out to explore the city on a hot day and the fact that we got a very quiet room we requested after our long flight. Wine and cheese in the evening and the spacious guest lounge with 24/7 drinks and biscuits. We loved the instructions for making an instant iced coffee and followed them - which provided us with a refreshing drink on a hot day. Character and charm and a fantastic Italian restaurant right next door.

    In the interest of sustainability it would not have been necessary to get fresh towels every day.

    9.6

  • Philomena
      United Kingdom
    June 12, 2014

    Perfect little gem

    9.6

  • Thomas
      United Kingdom
    June 3, 2014

    Free wine &cheese! Very helpful and friendly staff

    Decor

    10

  • Andrew
      United Kingdom
    May 22, 2014

    It's an oasis in the midst of New York madness. Always a warm welcome on our return. Coffee and pastries on tap and evening cheese and wine were most welcome.

    10

  • Judith
      France
    May 18, 2014

    The hotel is like an oasis of peace right beside the craziness of Times Square. The staff is very professional, helpful and keeps the perfect balance of friendliness and respect. Rick's Cafe for breakfast & snacks all day(included) makes it feel like home. I loved this hotel.

    Nothing

    9.6

  • Alison
      United Kingdom
    May 17, 2014

    Very welcoming "family" feel. Lovely room and location superb, no street noise inspite of central location. We will be back, and recommend to friends

    Transport from airport was slow to arrive. I expected them to be waiting for us, not the other way round. Took a yellow taxi back , better value for money

    10

  • Oleksandra
      United States of America
    May 13, 2014

    Everything

    10

  • Mathew
      United Kingdom
    May 13, 2014

    Fantastic location, the staff were so helpful and friendly and nothing is too much trouble for them. Hotel is quiet even though it is in busy central location. The cheese and wine every night is a great way to meet fellow guests. We would highly recommend this hotel to anyone.

    9.6

  • Elisabetta
      Netherlands
    May 4, 2014

    Casablanca is a very nice hotel, just off Times Square, sporting many references to "Casablanca", the classic movie starring Humphrey Bogart and Ingrid Bergman (and others). They're anything but a big hotel, but they have everything a mother traveling with a 13-year old needs in order to enjoy a fantastic week in New York. The staff is friendly and very responsive, and makes you feel welcome well beyond commercial standards. Rick's cafe (named of course after the centrally pivoted hang-out in the movie), where breakfast is served, as well as (complementary) drinks after 5pm, is a trove for those seeking to enjoy a vibrant but civil and quiet atmosphere at the end of day packed with sight visits.

    During most of the nights we spent at the Casablanca we were woken up repeatedly by a very loud clanging sound coming from the heater or airco. We didn't report this, or no doubt the staff would have acted on it. It's a minor point.

    8.3

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