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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent

Places of Interest:

Times Square (0.1 miles)
Show map Casablanca Hotel

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Newest reviews for Casablanca Hotel

  • Roland
      United Kingdom
    September 14, 2014

    Best location you could get for downtown NY. Great staff. Lovely comfortable lounge with 24 hour coffee and snacks. Spacious comfortable rooms. Classy feel - quality with personality

    Having to use the noisy air con made it difficult to sleep well at times.

    9.2

  • Kenneth
      United Kingdom
    September 13, 2014

    the whole package

    zero

    9.6

  • Anonymous
      United Kingdom
    September 12, 2014

    Staff were very professional and courteous and the location is very central. Breakfast was excellent and tea/ coffee was available all day in a very relaxing atmosphere. We noticed that management were visible on the floor throughout the day ensuring high standards of service in a quiet manner and the staff were always very professional. We would certainly return to the Casablanca because of the high standard of management, staff, cleanliness, facilities. We really enjoyed our stay.

    The first night we stayed in a room at the front of the hotel on the 6th floor which was noisy due to the traffic and road works outside. It would not be a problem if staying one or two nights and just crashing into bed but as we were staying 6 nights, we asked for a move. This was not a problem and the 2nd room was excellent.

    10

  • Beti
      United Kingdom
    September 11, 2014

    Whatever you asked of staff it was done immediately. The whole staff were exceptional in every way. We have travelled all over the world but the staff were second to none- from Reception, all the staff in Ricks and the housekeeping staff. Thank you from the bottom of our hearts. We loveNewYork but you absolutely made the holiday special . We can t wait to return!! Thank you Derek / Beti

    There was nothing not to like

    9.6

  • Malcolm
      United Kingdom
    September 10, 2014

    Wonderful staff,

    Noisy air con, no view from room .Not a real problem.

    9.2

  • Ray
      United Kingdom
    September 9, 2014

    location excelllent

    rooms had no view and were small and dark.

    6.3

  • Thomas
      United States of America
    September 9, 2014

    The staff were extremely friendly and helpful throughout our stay. The environment was immaculately clean and well maintained. We were impressed with the decor which was very warm and welcoming. The Casablanca is truly an "oasis" steps from Times Square!

    10

  • Ann
      United Kingdom
    September 7, 2014

    Top class staff who care about guests - from offering a bottle of cool water when you arrive, all hot and bothered, to arranging taxis to and from the hotel, nothing too much trouble. Room was a good size and very comfortable. Then there is the "perk" of Ricks Bar where you can find coffee, pastries, and even wine and cheese in the early evening, all part of the deal.

    10

  • Brian
      United Kingdom
    September 7, 2014

    Everything

    10

  • Mark
      United Kingdom
    September 6, 2014

    An oasis in a busy city. Loved the complimentary breakfast and the complimentary cheese and wine. Free wifi excellent. Comfortable lounge with coffee and snacks freely available 24/7. Extremely helpful and friendly staff.

    10

  • Peter
      United Kingdom
    September 3, 2014

    The location was excellent, the staff were good. The breakfast was really good and each evening the free wine was wonderful.

    Nothing

    8.8

  • Mona
      Norway
    September 2, 2014

    We loved stay in CasaBlanca Hotel and everything was exelent. Near everything and the straff was so helpful and kind. Prosseco for free in the evening was perfect.

    We would like to daylight in the room :/

    10

  • Sally
      United Kingdom
    August 28, 2014

    The location was really convenient for all parts of the city. The staff in the bar area were very friendly and helpful and the majority of the reception staff were too. The cheese and wine reception between 5pm and 8pm was a very welcome surprise when we checked in!

    It would have been good to have had a bar facility so that we could have used the lovely lounge area to have a quiet drink at a time to suit us. The air conditioning unit in the room was very loud and not particularly effective - it would have been nice if the ceiling fan was working as this would have been a much less noisy alternative.

    8.3

  • Adrian
      United Kingdom
    August 26, 2014

    Location ,cleanliness ,staff were knowledgable,really helpful and friendly. Loved the breakfasts & cheese evenings included in the price. The decor is excellent & very authentic.

    A little noisy at times in the night but the staff have plenty of options to help you sleep.

    9.6

  • Claire
      United Kingdom
    August 17, 2014

    Excellent staff - so kind and helpful. Gorgeous bathroom nice rooms

    Nothing worth mentioning

    8.8

  • Anonymous
      United States of America
    August 14, 2014

    Great service and lovely staff!!!!

    AC made noise, shower wasn't that efficient

    8.3

  • Stirling
      United Kingdom
    August 10, 2014

    Exceptional central Manhattan hotel. The Casablanca has individual character and really feels like a home from home. Staff couldn't do enough to make our stay enjoyable. Rick's bar was a comfortable residents lounge where we could enjoy complimentary coffee, pastries, fruit etc., catch up with the news, and at the weekend listen to a live pianist. Two minutes walk from Time Square and next door to Tony's, an amazing family restaurant.

    10

  • Kenneth
      Australia
    August 6, 2014

    We stayed at the Casablanca Hotel following the recommendation of a member of the family. The hotel adjoins Times Square but we did not get any noise. There is a subhway stationh nearby plus plenty of restaurants charging reasonable prices. The all day coffee and biscuits is an added bonus and the evening free wines, cheese and salad is great. Staff were fantastic, pleasant, attentive and not overpowering.

    The air-conditioning struggled to handle the heat during our stay, and was a bit noisy. However, do not let this put you off staying in this hotel,

    9.6

  • Bernard
      Australia
    August 4, 2014

    Ideal location - 50m from Times Square Tries exceptionally hard to please Great breakfast Great pre-dinner drinks Across the road from terrific Carol King musical -'Beautiful".

    Slightly smaller rooms still very adequate and well presented and serviced

    9.6

  • Robert
      Australia
    August 2, 2014

    We liked most of all the ambience of the second-floor lounge with its day-long coffee and eats, evening free wine and cheese. Met some interesting people there and enjoyed one outstanding performance from an attractive female guest with a song and an accompaniment on the piano. The step-through from the lobby into Tony de Napoli's buzzing restaurant was also a plus. While the room was small it was comfortable and the bed was great. The proximity to Times Square, the theatres and tourist bus stops was also a great plus for us.

    Air conditioner unit was noisy.

    8.8

  • Fiona
      New Zealand
    July 31, 2014

    Staff efficiency, wine and cheese, quietness, breakfast, location.

    Dark room, view of alley/next building.

    8.8

  • Anonymous
      Gibraltar
    July 29, 2014

    Location. Staff. Service. Facilities.Rooms. Communal areas. Willingness of staff to resolve issues.

    AC very noisy , couldn't open windows for smell of restaurant vents outside.

    9.2

  • Janet
      United States of America
    July 6, 2014

    If you are going to see shows on Broadway, this is the best option. So well located. The suites offer the best option for groups of friends or families. The breakfast and 'happy hour' spread are fantastic! Great staff!

    The air conditioning was hard to control. The room was usually too warm or too cold.

    8.8

  • Anonymous
      United Kingdom
    July 2, 2014

    Friendly staff Good breakfast and the cheese and wine in the lounge every night allowed us time to relax after a long hot day sightseeing!

    Air conditioning was very very noisy….so much so we had to switch it off at times ….then it got too hot and so on!

    8.8

  • David
      Canada
    June 30, 2014

    Attitude of staff 2nd floor relaxation area Evening wine and treats

    Nothing

    10

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