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515 Ninth Avenue, Midtown West, New York City, NY 10018, United States of America – Show map
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589 verified reviews
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Cassa Hotel Times Square's staff speaks: Spanish, English
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Terrace, Sun Deck
Fitness Center, Bicycle Rental, Evening Entertainment
Food & Drink
Public parking is available on site (reservation is not needed) and costs USD 75 per day.
Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 12 years are charged USD 35 per night for extra beds.
Any additional older children or adults are charged USD 35 per night for extra beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 75 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 587 reviews
Value for money
Show reviews from:
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 162 reviews Good
Just a 5-minute walk from New York Penn Station, this Midtown Manhattan hotel features a complimentary in-room wired and wireless Internet, daily complimentary hot breakfast and dinner with beverages...
Score from 504 reviews Excellent
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 3286 reviews Good
Located just a 5-minute walk from Penn Station, this contemporary Manhattan hotel features free Wi-Fi and a modern restaurant. Guests can check email and print items from portable tablets.
Score from 974 reviews Excellent
I was greeted with a smile by everyone, from the doorman to the front desk, everyone was great. The room was alright for the price, i was satisfied with how clean everything was and how the staff was helpful. Concerning its location (behind Times Square and behind the lincoln tunnel), it was a good place to stay if you were someone who had thing to do around the city and needed a bed to sleep in. had a short walk from Penn Station and Times Square, so it worked out perfectly
Just a light bulb that was broken, but they fixed it as soon as I told them. Other than that, everything was good. I plan on returning when I have another night planned in NY.
A very good location for Times Square and the theatres - only a couple of blocks away. Room clean and comfortable. A good bed, an in-the-room safe, very large flat screen TV, great shower and lots of power points. Good internet access is always of major importance to me and the Internet here was quick, reliable and free. I would use this hotel again.
A complimentary breakfast is included, bagels, croissant, buns, cream cheese, jam, fruit, and the usual beverages. Not bad for filling up on some carbs to start the day, however, the area used to make this available is far too small and so, consequently, you end up tottering down the stairs with your hands full of plates and hot drinks - and this is not ideal. They need to rethink the space maybe. Still a good hotel though.
Your staff is amazing, Lucas went above and beyond to make my stay as comfortable as possible.
I could never get a taxi to drop off at the hotel. Because of location and all the 1 way streets I always had to walk a few blocks no matter what direction I came from. A nuisance to say the least.
Staff was very friendly and helpful. Clean room and newer property. Easy access to subway. Great place!!
friendly staff, environment, decoration
The staff was very welcoming and friendly. The Cassa is even better than the great reviews we had read. Everything was perfectly clean, fresh and the cleaning staff very friendly. We wished we could take the bed home with us..the most comfortable bed ever! Location and price was absolutely ideal as we wanted to be close to both Penn station and Times Square. We will absolutely be back.
No shower door
Staff Bed Room Quiet, considering you are right on 9th avenue. Unexpected free breakfast Small gym Roof garden
nothing we didn't like just suggestions: Entrance area could be a little smarter but I am sure that will be fixed in time. A bar would be good but again I think this is underway The shower leaks on to the floor, it must be frustrating for the cleaners
New facility, contemporary decor, continental breakfast included, convenient location
Noise from room air heating system
Location and service
Staff, location, room, hotel
+ Big rooms + Helpful stuff + Great location + Clean rooms + Brand new
- Poor breakfast
Is well located. I like Hell Kitchen's area, nice food all over the area.
Air conditioner was too noisy, No have enough facility to attend the guess at breakfast's time, the gym need some compliments.
Location its one of the best you can get, the staff very friendly... the hotel has a great design and comfort! My next trip to NY. I will stay here.
So good, I don't want to go...
The person at the counter when we checked in at 1:30am was responsible for breakfast, cleaning room, etc. I think it was a lot of work for one person though.
comfy bed spacious room clean excellent location friendly staff and welcoming a homely feel to the place
no kitchen on site no hot breakfast available bagels ran out every morning
Staff excellent, fab hotel. Extremely clean and modern
Only minor but no bar!
Very nice room at the back of the hotel so it was nice and quiet. Complementary breakfast was an added surprise. The roof top area is something else. The views are amazing. This will be really nice when it's hot and sunny
Check in fast and girl at the reception professional. Yacuzzy in the top floor and fantastic view. Good location very closed to Penn station. Comfortable and clean room. Free wifi.
They didn't accept an online request and they gave me the lower level room on the street. Hotel was not full they could do it.
We came to celebrate one of our kids milestone birthdays and wanted this trip to be special! The staff at Cassa were over the top in excellence. A gentleman warmly greeted us and assisted us with our luggage. Then the two Desk ladies were the most friendliest we've ever come across! We work in the airlines and see a lot of great hotels... this by far is in the top 1% of excellence. Thank you Cassa Hotel Times Square!
as a new hotel room and hotel were both extremely comfortable and super clean location is central some staff, especially the 2 doormen were really lovely
really bad wifi in room, and staff not fixing issue throughout 4 night stay despite calling in every night
The staffs at the hotel are very friendly and warm. They take care of the needs of every single guest at the hotel. Wifi connection is awesome! Great location too!
Someone did a good job on hiring! All of the staff were friendly, professional and helpful. I loved the room. Nice size, nice bathroom. The location is good, close to Times Square but not in the annoying area. The manager helped us out when the hotel was sold out. We will be back!
I loved everything. No complaints.
- great pressure in shower - staff very friendly and helpful - free movies on tv, great for kids and unwinding
- no fridge - bed too soft - recently open, but no lounge and gym, not mentioned on website (?) - breakfast hours should be extended ie: 7am/10am
Very poor breakfast A super noisy air condition in the room