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Score from 423 reviews Review score 6.9/10

Newest reviews for Castle in the Sand

  • Ronilyn
      United States of America
    August 31, 2014

    Room not very clean, bathroom very small and dirty...

    4.2

  • Robert
      United States of America
    August 31, 2014

    Pool was great and the restaurants were fairly descent for OC. Beach was ideal and drinks served on such was awesome feature. We stayed in a "cottage" that was very different from the rooms we saw.

    We stayed in one of the terribly dated and uncomfortable apartments they call cottage apartments. We were on the corner of the side street and Philadelphia so noise was an issue. The place seemed like section eight housing with dingy carpets and really worn cabinets we we afraid to go into. The mattress was ancient and all springs. The bedroom had a lingering urine smell, the source of which we could not locate. Wifi was not available in our "cottage". The fridge was leaning to one side and rusty. The rooms were tiny and dingy and we could not wait to leave. The rest of the place seemed fair, although the general sense is that they are letting the place go.

    5.8

  • Anonymous
      United States of America
    August 30, 2014

    Rooms were kept very clean. Kitchenette allows you to have a quick easy meal during the day to avoid taking time out of your enjoyment of the beach or pool. Coconut's Lounge and music was very nice and convenient.

    We were not informed of the weekend closure of Coconut's Bar until after the room was booked. It was only 3 days but was in the middle of our stay.

    8.3

  • Sarah
      United States of America
    August 30, 2014

    Security guards were disrespectful. Doors in rooms didn't shut properly.

    2.9

  • Anonymous
      United States of America
    August 30, 2014

    staff were very professional & accommodating location was good & pool/bar area were great

    cottage was clean but bed was too small & not comfortable. Bathroom shower was cramped and entire bathroom needs to be updated. Our cottage was right on main street so traffic noise was bad in the early morning. maybe the main hotel is better than the cottages.

    6.7

  • Anonymous
      United States of America
    August 30, 2014

    great location, coconuts bar/restaurant in hotel was great with live bands every evening and cute children activities daily were a hit with my 2 yr old. laundry on site was nice, facilities were clean.

    rooms could be updated were overall were clean with nice ocean views. elevator very very slow and staff also use same elevator so at times there were linens and food carts in the elevator.

    10

  • Timothy
      United States of America
    August 29, 2014

    The staff were friendly

    Room was very old and dumpy

    5.8

  • Anonymous
      United States of America
    August 29, 2014

    Great for families for young children

    Bathroom was a bit small

    7.5

  • Eric
      United States of America
    August 28, 2014

    Coconuts the bar on the sand, keeps you partying all day long!

    Nothing

    10

  • Anonymous
      United States of America
    August 28, 2014

    The staff was amazing. The kids loved the Tuesday night movie.

    10

  • Allison
      United States of America
    August 28, 2014

    The staff! The pool and bar!

    7.9

  • Susan
      United States of America
    August 28, 2014

    Our room was updated and clean

    The onsite changing room was disgusting and in need of major updating

    7.1

  • Kristin
      United States of America
    August 27, 2014

    The cottage units are a great option! They offer a peaceful stay while allotting all the amenities wanted. The porch and separate bedroom allow for privacy. Loved it!

    8.8

  • Nanette
      United States of America
    August 27, 2014

    Breakfast restaurant Access to beach

    No balcony Alcohol license suspension

    9.6

  • Darcy
      United States of America
    August 26, 2014

    The proximity to the beach and the outside bar.

    The cottages are in dire need of updating. The kitchen cabinets seemed to be at a breaking point. If I were to stay longer I would have demanded a better room

    4.6

  • Anonymous
      United States of America
    August 26, 2014

    The condo we stayed in was away from the main area, so it was quieter than the main rooms but not by much. Staff was pleasant and helpful.

    Overpriced for a outdated room. We stayed in both a condo and a room. Both places were too loud, we have a 1yr. old, and could not get a full nights sleep in either. The slamming doors and neighbors in the condo, and our other room was right next to the trash chute for the dumpsters, loud and gross. All and all not terrible, but you can find better for the money. Fine for younger/ party guests.

    6.3

  • Anonymous
      United States of America
    August 26, 2014

    The room/coconut bar was a great location. The staff was great & all seem to work together!

    The kitchen could have been cleaned a little more

    7.5

  • Anonymous
      United States of America
    August 26, 2014

    Price Room Plenty of towels

    Broken fixtures (Fan) No Wi-Fi

    7.5

  • Jacqueline
      United States of America
    August 26, 2014

    The people at front desk/ check- in were very nice.

    power went out for over an hr and maids couldnt tell us how to find are room.

    7.1

  • Anonymous
      United States of America
    August 25, 2014

    great food and drink menu. room was clean and spacious

    needed help with our bags. just my mother and I.

    8.8

  • Rodolfo
      United States of America
    August 25, 2014

    Magnificent view of the beach from our room windows. Proximity to the beach. Olympic-size pool and allowing to swim laps (8:30 to 9:00 AM every morning)

    Nothing.

    9.2

  • Angie
      United States of America
    August 24, 2014

    I love the location, the pool, the staff was really friendly.

    The cottage, walked in and everything was dirty. The silverware had sticky film on it, the toilet had stuff all over it. Was looking for plug under and around bed and saw in needed vacuumed very badly. In need of new housekeepers ASAP.

    6.3

  • Frank
      United States of America
    August 23, 2014

    The resturant and pool and beach

    Didn't like the bed need to up date get new bed

    7.1

  • Mona
      United States of America
    August 21, 2014

    The pool, our cleaning staff. Bar was nice an that staff.

    the sofa bed not safe for anyone was broke. Staff kinda smart.

    4.6

  • Ashley
      United States of America
    August 21, 2014

    Clean Close to beach Was set up more like a resort, restaurants and bar on site, fun things for the kids to do. Everyone was very friendly and helpful

    Rooms Need updated Worn appereance

    9.2

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