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Score from 262 reviews Very good 8.4/10

Newest reviews for Lotus Honolulu

  • Jana
      United States of America
    September 2, 2014

    Off hectic part Waikiki. Loved being close to Diamond Head. Nice beach areas. Wine hour appreciated. Yoga great. You can rent a car from them which didn't know until it was too late. They need to promote things better.

    No gym or restaurant or pool or spa so it's just a room pretty much. Free coffee room just ploy to get us to buy overpriced basic breakfast food.


  • Ashley
    August 7, 2014

    Staff were friendly and helpful Wifi available

    Restaurant closed for refurb. No breakfast, room service, no pool, 25 dollar resort fee per day but other than wifi not sure whar it included, old building with only one lift. Very overpriced for essentially only a room.


  • Carole
    August 6, 2014

    We have been coming to this hotel for thirty years and have seen its various incarnations. We love the fact that it is a mile from the madness of Waikiki. The setting is perfect. The staff were very charming and accommodating, but sometimes hard to find! Love the view from our corner unit.

    No-one told us that there was continental breakfast for purchase on the second floor. We found out by accident after we had gone shopping for muffins and fruit for breakfast. The hotel really does need a dining room. I sugest you talk to the owners/Managers of Tango, our favourite restaurant in Honolulu with great food, excellent service and reasonable prices.


  • Danran
    July 15, 2014

    We were given a room which was very noisy, Because the room next door was under renovation. When we asked the front desk to change room, they said that they did not have any rooms available.And they argued that they only work during the day time. That was not acceptable. When we decided to leave the hotel, they finally said that they found that they had a room for us.Why they told us that they did not have any rooms available 10 minutes ago?


  • Bradley
      United States of America
    May 30, 2014

    The restaurant next door at New Otani Hotel was excellent. Staying at Lotus and walking next door for food worked well, we loved it.


  • Anne-louise
    May 25, 2014

    Although there were restaurants close by, there was no restaurant in the hotel.


  • Peter
      United Kingdom
    May 19, 2014

    The staff were incredibly helpful and polite. We had excellent rooms which were clean, well-equipped and were a good size with stunning views of sea and Diamond Head. Good location a short walk away from busier streets of Waikiki.

    A small disappointment was that we weren't warned in advance that the restaurant was being refurbished.


  • James
      United States of America
    April 3, 2014

    Staff very friendly and helpful Location

    Soft mattress


  • Dallas
      United States of America
    March 30, 2014

    We loved that this was a mile walk to Waikiki (from Diamond Head) where our other friends were staying, but away from the touristy hustle bustle of Waikiki. The scenery cannot be beat, Diamond Head on one side, beach on the other! The staff were genuine, friendly, & accommodating. The room was clean, comfortable, modern, equipped, & we loved the 2 lanai balconies. We love beverages: Starbucks coffee brewer in the room, lemon water in the lobby, bottled water from valet, wine from 3-5pm & tea/coffee in the restaurant from 6-9am. We had a wonderful stay & relaxing vacation!

    Only 1 elevator for 11 floors. No vent fans in the restroom.


  • Mike
      United Kingdom
    March 26, 2014

    Great double aspect room, (#625) , excellent beds, good Starbucks coffee pods in the room, staff genuine and very helpful, beach towels complimentary , easy walk in to main shopping and restaurants in Waikiki , breakfast coffee (FOC) with muffins ( fair prices ) also good. Highly recommended. Note; SpeediShuttle for airport transfers @ $27 good value .


  • Anonymous
    February 18, 2014

    The customer service is amazing.

    The renovated rooms are very shoddy, there is no pool, or workout facility.


  • Amy
      United States of America
    February 15, 2014

    Great place. Near to Waikiki but far enough to be away from craziness of Waikiki. Would stay there again. Great service and wonderful modern and clean decor.

    Loved this place. No negatives.


  • Jacky
    February 7, 2014

    the hotel facilities were extremely good. Staff helpful and very nice.

    restaurant: the service was very poor. We had to wait extensively for our main course.


  • Anonymous
    January 10, 2014

    Staff is very friendly, helpful and went out of their way to assist us. Rooms are comfortable and well appointed. We had a lovely view of Diamond Head from our 8th floor end unit.

    Fridge in room was quite loud, a bit disruptive to sleep at times.


  • Anne-louise
    October 10, 2013

    The staff was helpful and approachable. They accommodated my mobility needs and when my luggage did not arrive with me, they provided the necessary articles for my comfort. The breakfast service they offer was outstanding and the food at supper was delicious.


  • Vera
    October 8, 2013

    almost everything

    it isn't situated on the oceanfront, but there's access to two nice public beaches; it's quite far from the central part of Waikiki (15 minutes on foot through the park) and Honolulu, but to us it was ok


  • Shirley
      United States of America
    October 6, 2013

    The environment and the staff


  • Tak
    September 29, 2013

    Location is great!

    Expensive $20 a night parking charge


  • Anonymous
      United States of America
    August 19, 2013

    Awesome bed. Loved the Zen look and feel. Beautiful views of Diamond Head and Waikiki.

    Not as clean as I would have expected. Parking is super expensive, especially when having it valet parked.


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