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Newest reviews for Queen Kapiolani Hotel

  • Kiri
      New Zealand
    26 August 2014

    I LIKE THE STAFF VERY LIKEABLE COPERATIVE BELL BOYS HELPFULL

    MY BED TOO SOFT MY GRANDSON NO PROBLEM

    7.9

  • Anonymous
      New Zealand
    17 August 2014

    Excellent value for money. Photos did not do it justice. Perfect location. Away from all the busyness of the strip but within walking distance to the beach and the strip. Highly recommended.

    One of the staff members at the pool terrace bar was not very customer friendly. Food was good but we didn't eat or drink there again because of poor customer service.

    9.6

  • Julie
      U.S.A.
    7 August 2014

    Location has architectural charm

    Pay for parking. Small rooms

    7.9

  • Michael
      U.S.A.
    2 August 2014

    Location, and nice ocean view from balcony.

    $25 valet parking if you park overnight at hotel

    8.3

  • Patricia
      U.S.A.
    2 August 2014

    close to zoo. public parking across the street only $1 an hour. small pool but great for kids. clean room. no bed bugs.

    7.9

  • Jeannette
      U.S.A.
    25 July 2014

    We liked the location of the hotel and the kindness of the staff. We also liked the room view which was very beautiful. The wifi service was fast.

    The room had clear maintenance needs.The wall paper was cracked, the bed had no headboard, there were many stains on the walls. The bathtub was plugged, the room we stayed was located next to a maintenance closet so we could hear the bustling of items being thrown around in the closet. Sometimes it made it hard to sleep. They could've at least comped us the microwave.

    7.1

  • Vincent
      U.S.A.
    22 July 2014

    Size of room ( I got 1202 which was a Diamond Head, Corner room w/ balcony). Location...being able to use Kapahulu vs. having to go all the way through Waikiki via Kalakaua. Room was clean, bed comfortable, great powerful shower, great big screen TV. ALL staff members very attentive and pleasant.

    Valet Parking...expensive and a pain!! Air Conditioning in rooms weak...need to replace Jalousie Windows need to be replaced with glass panes...they whistle in the wind and undermine the A/C. Buffet breakfast was very mediocre...priced accordingly, but not very good...

    7.1

  • Ricky
      Australia
    21 July 2014

    Joclyn on front desk

    The windows

    3.8

  • Anonymous
      U.S.A.
    20 July 2014

    The valet, house keeping and bell boys were very friendly and helpful. Very close to the zoo

    Front desk was not very well informed and less friendly

    7.1

  • Angie
      Australia
    20 July 2014

    Location Valet parking and valet staff

    7.5

  • Karen
      U.S.A.
    19 July 2014

    View of the Diamond-Head Mountain from our Room. The housekeepers were very pleasant. The lady at the excursion desk was very helpful.

    The room A/C was a bit noisy, but it worked.

    10

  • Anthony
      U.S.A.
    15 July 2014

    Across from Zoo we had ocean view and one block from beach. Would stay here again. We flew over military space a and had no reservations. I logged on to bookings and made reservation in the cab. It works great.

    Double size bed

    9.2

  • Anonymous
      U.S.A.
    14 July 2014

    This was a last minute booking after a flight cancellation. Friday night, high season in Waikiki, not a lot of vacancies. Booking.com came in very handy. Folks at QK were very helpful and the room was nice. One night doesn't give me much insight into the whole operation, but I'd stay there again.

    9.6

  • Glenn
      Australia
    13 July 2014

    Very comfortable bed. Quiet area and loved the sound of the animals from the zoo. The view of Diamond Head and the ocean was breathtaking. a big thank you Queen Kapiolani.

    Nothing.

    7.9

  • Patrick
      United Kingdom
    13 July 2014

    Nice pool, good location

    Staff (Len) on check in exceptionally rude, didn't welcome us, didn't explain anything, just handed keys. Next time dealt with him very rude again. Certainly no aloha spirit. Room was spacious, but curtains were filthy, windows didn't close properly, generally in need of a bit of a revamp, not good value for money

    5

  • Dennise
      Australia
    10 July 2014

    The hotel is in a nicelocation only a couple of minutes walk to the beach. All the rooms have balconies. It is comfortable, we can see the ocean from our balcony. The pool area is nice and the food we have ordered from the bar there has been really nice. The beach itself is just gorgeous. There are plenty of places to eat out and plenty of places to shop around. It's been a fantastic holiday.

    Nothing

    7.9

  • Patrick
      New Zealand
    10 July 2014

    The view

    The noisey AC that didn't work

    7.1

  • Jennifer
      Australia
    10 July 2014

    * Location was excellent being in a quieter part of Waikiki * Staff were very helpful and friendly * Bed was very comfortable

    * Bathroom was very tired with puckered wallpaper and the surface of the bath was lifting in several places * The room we booked was very different to what was shown on the photograph on the website. Being a more expensive view to Diamond Head we were disappointed to find our apartment looked straight into apartments in the wing next to us and we had to have our curtains closed for privacy a lot of the time. * Large sheets of broken glass lying on a window sill on the wing next to us.

    7.1

  • Anonymous
      U.S.A.
    9 July 2014

    The location was not that bad. Not a bad place to stay overall but realize that it is so far below a quality hotel in Waikiki.

    The room was decent size but really not used (tiny table and chair). The overall quality of the room wasn't very nice. The pool was under construction for 5 out of the 6 days we were there.

    5

  • Anonymous
      Guam
    9 July 2014

    We checked into an ocean-view/diamond head-view room, and it was beautiful! The balcony was great too.

    The carpets, windows, and most of the furniture all seemed pretty old. There was an imprint of an iron on the carpet from a previous burn accident.

    7.5

  • Shelley
      Australia
    9 July 2014

    The price. The location to the beach.

    Climbing into the bath to shower. The swimming pool being unavailable.

    9.6

  • Karis
      U.S.A.
    7 July 2014

    the location is perfect next to the beach and zoon and the strip

    the breakfast in the hotel was not that good and very expensive!!

    8.3

  • Wanda
      Canada
    5 July 2014

    location and room was clean

    Our "diamond head view" included the rooftop of the hotel lobby below, complete with broken glass and noisy air vents etc. Sitting out on the "lanai" was not even a consideration!

    7.5

  • Bob
      New Zealand
    3 July 2014

    great location close to beach, diamond head and bars. Nice and quiet, cheerful and helpful staff . If you want a good hotel close to everything but not a madhouse at a reasonable price this is the one.

    nothing

    8.8

  • Blair
      New Zealand
    2 July 2014

    Great location. Excellent tourist desk where you can book activities.

    Decor slightly dated.

    7.9

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