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Newest reviews for Casulo Hotel

  • Ronald
      United States of America
    June 24, 2014

    Service was above and beyond what I was expecting !

    Glass wall in shower .. With two sons it was more than uncomfortable !

    9.2

  • Trevor
      United Kingdom
    June 21, 2014

    Staff upgraded us without needing to ask ,fab room breakfast good

    Location at the side of a nosisy freeway was the only negative

    7.1

  • Shana
      United States of America
    May 7, 2014

    Was the worst hotel experience I have ever had....lost reservation, un finished room, was our wedding night, had to cross roof to get to room, did I mention that the room was not finished (paint, fixtures,etc) rude front desk help, had to prove we had a reservation, and the list just goes on and on!!!! By far the absolute worst experience in my 40+ years

    See above...

    3.8

  • Anonymous
      United States of America
    April 1, 2014

    I did not like the fact that they charged my card at the time of booking when they told me that they were not going to!! After talking with management, after finally getting someone to answer the phone, they did not rectify the situation at all and were very rude about it!! So I cancelled my reservations and was done with that hotel. . . that I never even stayed at!! It was not ever a chance that I would stay there with the way I was treated on the phone!! It looks really pretty on line, and I was really looking forward to staying there

    2.5

  • Anonymous
      United States of America
    March 26, 2014

    bathroom bed location

    cleanliness staff attention price

    5.8

  • Anonymous
      United States of America
    March 18, 2014

    vibe clean

    location external appearance amenities

    5.4

  • Jeremy
      United States of America
    February 23, 2014

    I loved the achitecture. Reminded me a lot of some great eastern hotels in Singapore, Thialand, China, etc. Finally a hotel in the US with the smae design.

    10

  • Anonymous
      United States of America
    February 14, 2014

    I loved the window to the shower and the decor very nice.

    9.6

  • Mary
      United States of America
    February 9, 2014

    I love the room that we stayed at especially the tub and shower. I think we got our money's worth.

    I just wish it had more greenery on it's surroundings.

    9.6

  • Anonymous
      United States of America
    February 8, 2014

    Staff was very cordial.

    Not enough lighting, especially in the bathroom. No TV in the bedroom.

    5.4

  • Michael
      United States of America
    January 31, 2014

    Great location. Comfortable.

    Hair left in sinks and jacuzzi that did not belong to us.

    9.6

  • Gregory
      United States of America
    January 31, 2014

    This is my second time staying in the hotel in 2 years. Great value and location, clean and good service. Good local eating spots close by too.

    I stayed in the King Suite, stain on the carpet looked like wine next to the refrigerator. Noise from the road was a bit loud.

    10

  • Emily
      United States of America
    January 30, 2014

    Loved the hot breakfast in the morning. The rooms were larger than I expected and very clean. I will absolutely stay here again.

    10

  • Anonymous
      United States of America
    January 28, 2014

    the staff was wonderful, they offered me everything I asked for from extra pillows, extra glasses and some utensils for my snacks

    it was all good!! I would stay there again in a heartbeat

    9.6

  • Jerry
      United States of America
    January 19, 2014

    Breakfast was better than competitors. Very quiet. I Woolf stay again.

    Shower faucet broken. Difficult to operate.

    8.8

  • Kris
      United States of America
    January 13, 2014

    Big rooms furnished nicely

    Only

    7.5

  • Mike
      United States of America
    January 10, 2014

    Loved the shower. Bed was comfortable. Location was good. Room was clean, when we could get them to clean it. .

    There was one mix up after another with the front desk. 1 confusion over how many nights we booked. 2 couldn't get room cleaned 3 discrepancy on room rates Very frustrating. Also a couple of lights would go off and on for no reason on there on

    8.8

  • Anonymous
      United States of America
    December 19, 2013

    went to spend a romantic weekend with my fiance, everything was good and bed was great, would book again,

    the t.v had the worst programing no ppvs 1 hbo channel and it was staticky also had static in most of the channels the only good channel was a local spanish one,

    10

  • Dewald
      United Arab Emirates
    December 16, 2013

    The warm welcome, free parking, surprisingly large room which was as comfortable as anything costing three times as much. Solid English breakfast and easy to access from the Interstate. Just 5 minutes drive from the famous 6th Street and SoCo.

    The annoying automatic voice inside the lift - seriously, that's the only silly critic I have and I say that with a smile.

    9.6

  • Anonymous
      United States of America
    November 20, 2013

    It is ok for a short stay if you are planning to use the hotel for shower and sleep. The location is good, fairly close from downtown Austin if you have a car.

    Pool was a joke. Overall the decor is a tasteless mix between contemporary and chinese traditional. Nothing like the website pictures. There are not common areas to hang out. Staff at front desk continuosly supervised by somebody.

    3.8

  • Travis
      Ireland
    November 18, 2013

    Excellent value. Friendly staff.

    7.9

  • Anonymous
      United States of America
    November 5, 2013

    The bathroom in the room was nice. I liked the waterfall shower head and window looking into the room. The on-site parking made our stay very easy. The location was great and was an easy 5 minute drive from downtown Austin.

    The staff wasn't the type to be welcoming or inhospitable. There is really no attention to courtesy. Considering this is a boutique hotel, there was no attention to detail. We found stained towels, sheets and curtains. The wifi that is promoted to be in every room, was not. I had wifi in my room for 46 minutes over my three night stay. When I called to ask about the lack of wifi, the front desk dismissed my inquiry.

    5.4

  • Anonymous
      United States of America
    October 23, 2013

    Rain shower Very chic design

    9.6

  • Anonymous
      United States of America
    September 25, 2013

    The room was clean and comfortable. There are some nice restaurants around within like 15 minutes by car.

    9.6

  • Tiffany
      United States of America
    August 21, 2013

    The bed was so nice

    Price was a little too high

    9.2

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