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Resort highlights

Free parking

Activities:

Tennis Court Golf Course (within 2 miles) Cycling
Show map Mystic Dunes Resort & Golf Club

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Newest reviews for Mystic Dunes Resort & Golf Club

  • Eugenio
      United States of America
    August 22, 2014

    I enjoy everything about this resort!

    10

  • Maria
      United States of America
    August 21, 2014

    Good costumer service...

    10

  • Kion
      United States of America
    August 20, 2014

    Staff was amazing Facilities were great

    10

  • Nicole
      United States of America
    August 19, 2014

    Everything

    10

  • Kathryn
      Guernsey
    August 17, 2014

    location

    very slow check in room not ready, broken fan so unable to use, stove broken

    5.8

  • Anonymous
      United States of America
    August 12, 2014

    location and entrance to resort

    room was old, broken furniture, broken safe, broken locks to the sliding doors, filthy bathroom with soap scum covered shower stall glass and walls. we had to leave next day. very sub standard room and building

    3.3

  • Aaron
      United States of America
    August 11, 2014

    Lewis & other girl were so awesome w driven for fun!!

    10

  • Ricky
      United States of America
    August 11, 2014

    Location Size of Villa Price Gated Entrance Ammenties

    Dated Interior

    9.2

  • Bernardus
      Netherlands
    August 5, 2014

    Swimming pools and location of the resort

    Sofa in the living room was very old

    7.9

  • Ana
      United States of America
    August 4, 2014

    Location and the friendliness of the staff.

    Long lines at check in.

    8.3

  • Brian
      United States of America
    August 3, 2014

    That we didn't have to give up quality for value. The rates are very good for the quality and amenities offered.

    We couldn't stay longer, ran out of vacation time

    7.9

  • Shayne
      United States of America
    July 30, 2014

    Clean, tons of activities, great lagoon swimming pool with water slide. Resort restaurant was reasonable and very good. Kitchen was completely remodeled with top of the line small and large appliances.

    Concierge was a bit pushy about wanting us to attend a demonstration about the resort but did back down when we said we had no interest. Bathroom shower was very dated.

    8.3

  • Anonymous
      United States of America
    July 29, 2014

    I didn't get what I requested and paid for. They constantly lied about the situation until I asked for proof of my booking info. Basically they did what they wanted with me and my $, and gave me what they wanted me to have. I strongly felt if what I requested wasn't available then they should have at least let me make a decision on what was available. I'll never ever go there again or refer anyone to their place of business.

    5.4

  • Crystal
      United States of America
    July 27, 2014

    Mini golf, pools and rentals, walk in shower

    Bed was very uncomfortable, Poor advertising: bedroom with hot tub and shower did not exist. There was only one mirror in the entire room which was in the bathroom.. If fogged up or occupied no place to get ready. The AC temp was not accurate and was warmer than stated which was warmer to our comfort. Doors were very thin, when screaming children walked by early in the morning waking us up.

    6.7

  • Katura
      United States of America
    July 22, 2014

    My Family loves this place!!!!!

    10

  • Debby
      United States of America
    July 22, 2014

    Check in, quick, brochure with all activities, activities geared to all ages and staff at pool very engaging. Very clean and spacious rooms.

    Lots of ants and told staff but no one ever came to the pool to spray for them. No telephone reception for cell phones in the room. Internet access ok not great.

    9.2

  • Anthony
      United States of America
    July 19, 2014

    We stayed in a 2-bedroom and it was perfect. Very clean, close to a pool and spacious

    Our kids bedroom faced the front wall and often other guests woke or kept them awake, and the elevator bells. But hard to control that!

    10

  • Lisa
      United States of America
    July 16, 2014

    Location of the pools from all the condos.

    Need to upgrade tennis racquets , balls, bikes.

    10

  • Georgina
      United States of America
    July 16, 2014

    I loved the room. It was spacious and had everything available. The beds were so comfortable and they provided very good quality down-filled pillows with the right height for your neck too. The room was very clean and tastefully decorated and furnished. It made another great home away from home. I felt like I could live there forever.

    The only thing that I didn't like was that when I did the booking, I had asked for a room view of the pool. They gave me a room away from the pool and my front porch view out of the room was just the parking lot. There were other buildings at the resort where it faces the pools or the little lakes with waterfalls. I also had a little trouble upon check-in. When I booked my reservation with booking.com I was charged on the credit card the cost of the room, plus the resort fees and the room taxes so I prepaid everything before I got there. Not only was my requests for a view of the pool not honored, but they charged my credit card again, the hotel taxes and resort fees a second time upon check-in. I was very upset and had to call at least 3 times down at the front desk during my stay to get the hotel manager to solve this problem and refund the money that was on hold in my bank account. It was time-consuming to wait for a manager to get on the line. The hotel also charged my card twice by mistake when I did the initial booking at the beginning too and I had to call them too to refund my money because my bank account was charged twice. That was very disappointing to me that this hotel needs to be more vigilant on what they're charging their guests. It is a big inconvenience and frustrating to be disputing charges over and over. I had to dispute two separate charges from the hotel during the time before my arrival and during my stay. I loved the hotel. Everything about it was so beautiful, but I disliked very much the seemingly shady practices of this hotel and carelessness of their billing/financial procedures of the reservations department. I felt cheated, aggravated and angry really. Its not a very good feeling of insecurity when you are on your vacation.

    8.8

  • Tyshia
      United States of America
    July 15, 2014

    The room, customers service and how the outside was kept up

    10

  • Joanne
      United Kingdom
    July 8, 2014

    The room was nice

    Not enough available wifi I don t want to pay for extra wifi when in other resorts it s free

    6.3

  • Andy
      United States of America
    June 29, 2014

    Everything was outstanding

    No complaints

    7.5

  • Anonymous
      United States of America
    June 25, 2014

    The location, the different pools, the layout of the rooms, the different activities.

    The noise of other guests late at night slamming doors and crying kids. I know it is to be expected but it was excessive.

    8.8

  • Anonymous
      United States of America
    June 24, 2014

    The pool and the golf course.

    1) Upon arrival there was a huge line to check in that lasted for 1 1/2 hours. 2) We were not able to find a parking space around 10:30 PM 3) We had an 8:00AM tee time at Mystic Dunes to play golf and we were not allowed to check out at noon. We just wanted to take a shower an leave. It was very disappointing.

    6.7

  • Anonymous
      United States of America
    June 24, 2014

    The unit was excellent. There were a number of pools to choose from. The resort was close to a lot of evening activities.

    9.6

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