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Newest reviews for Chamberlain West Hollywood

  • Tim
      United Kingdom
    August 17, 2014

    Location, food, bar/restaurant staff great. Quietness generally. Swimming pool area.

    room not actually 'cleaned' whilst there. A nail clipping remained in the bathroom for our whole stay! No free tea in lobby but free coffee.

    7.1

  • Erol
      United States of America
    August 13, 2014

    Great location

    10

  • Junia
      Brazil
    August 12, 2014

    Space and location

    Cleaning and there's a price for everything including unecessary reminders such as shower soap and shampoo prices...

    6.3

  • Hiten
      United Kingdom
    August 11, 2014

    Big rooms with easy access to all local attractions

    Room phones did not work and the noise from the water pipes ensured we did not get a good nights sleep.

    9.2

  • Jennifer
      Australia
    August 7, 2014

    Friendly staff, cleanliness off room and that bed!!!!

    Nothing!

    9.6

  • Marc
      Switzerland
    August 6, 2014

    - Location: The hotel is perfectly located in West Hollywood, at walking distance from many nice bars and restaurants for breakfast and for diner. Sunset, Hollywood Boulevard and Beverly Hills are very close to the hotel! At the same time, the hotel lies in a very quiet neighborhood if you’d like to avoid the busyness of the city. - Staff: The staff was from the highest standard, very helpful and professional from the beginning of our stay till the end. We also had the chance, at our arrival, to be upgraded in a bigger room which was more like an apartment than a hotel room. - Restaurant: The restaurant, located in the hotel is also excellent. We had diner there one night and had a wonderful experience. Food was great and the prices more than correct. So if you don’t know where to eat, don’t hesitate to try the hotel’s restaurant. - Pool: the rooftop pool is the perfect spot to start or finish your day. You have cold water and tea at your disposal for free and comfortable couches and shares to relax - Parking: The parking is expensive but prices are in line with others hotels in the area. And, if I am not mistaken, it is impossible to find an overnight parking space nearby so it remains very convenient.

    9.6

  • Hiram
      United States of America
    August 3, 2014

    LOCATION! LOCATION! LOCATION! Size of room

    Very noisy-could hear guests TV and snoring in adjacent room Could not keep the room cool. AC was very loud and kept turning on and off very loudly all night Worn out and old interiors. Furniture was old and dirty. Mini bar refrigerator was broken-all the contents were warm

    5.4

  • Anonymous
      United States of America
    July 30, 2014

    Nice hotel, beautiful facility. Staff is friendly and accommodating.

    There was discrepancy with the booking. The booking indicated a pull-out for kids to sleep on but this was not the case. This was remedied promptly with a roll-away bed.

    7.5

  • Zoe
      United Kingdom
    July 26, 2014

    Good staff, location and boutique style.

    Unprepared. Arrived at 8pm and they didn't know there were 5 of us despite booking for 5 so room not ready. Location on ground floor by lobby very noisy all through night.

    5

  • Paul
      New Zealand
    July 23, 2014

    We opted for a larger room and it was excellent, with separate bedroom 2 flat screen TV's excellent bathroom facilities, comfortable living space.

    Disappointed that we could not arrange a late check out. Each day we were told to try the following day only to be told on the last day no late check out available. Challenging when you are facing a 14 hour flight home

    9.6

  • Anonymous
      Finland
    July 20, 2014

    Location Stylish appearance

    10

  • Gordon
      United States of America
    July 16, 2014

    The location was central to all Our events. Great quiet area with easy access to great dining and entertainment. Large room with a nice outside deck to enjoy the outside from the room. Easy parking.

    Needs a better air-conditioning unit.

    10

  • Anonymous
      China
    July 15, 2014

    Room is spacious and comfortable. Staffs are friendly.

    Parking is expensive. Some distance from Hollywood.

    6.7

  • Candice
      Israel
    July 13, 2014

    The great central location in a trendy area. Friendly and efficient staff. Beautiful rooftop pool. King suite with pull- out couch was perfect for family with small kids. Great gym.

    No bathtub. Barring that, I would have preferred the shower to have had a shower head that could be pulled down to wash the kids.

    10

  • Sultan
      Kuwait
    July 11, 2014

    Very spacious rooms , really enjoyed it there and very good service

    9.6

  • Mark
      United States of America
    July 9, 2014

    Everything was good.

    No ice machine.

    8.3

  • Alan
      Australia
    July 8, 2014

    So good that I stayed here again coming back to L.A! Amazing rooftop pool/bar and Erica at the desk is so sweet :)

    Wish I stayed longer!

    10

  • Carolyn
      United Kingdom
    July 7, 2014

    The concierge staff very helpful.

    Booked a family room with sofa bed and separate bedroom as we have two daughters 18 and 16. We stayed for 7 nights. The sofa bed was extremely uncomfortable and the only thing they could offer us was a room with 2 queen beds. Suggest you up date your mattresses. Furniture was stained in places and carpets worn. We paid extra to stay in a premier suit with kitchen but was recommended by concierge that the room we were offered was nicer and brighter which it was and they gave us a microwave and fridge to compensate. Shame this was not stated when looking at hotels as I probably wouldn't have booked it. Bar staff not as friendly and service extremely slow compared to other places we stayed on our trip in America.

    6.3

  • Kenneth
      Denmark
    July 5, 2014

    Friendly staff, quietness, fitness center, refreshments in fitness center, coffee in lobby in the morning, good vallet parking in basement

    9.6

  • Matt
      Australia
    July 1, 2014

    We loved everything about the Chamberlain but if we have to pick just one thing that was truly amazing our answer is the staff. Everyone was terrific! The majority of our interactions were with Eric, Erica, Jonathan and Cindy, all four of them treated us so well that they made us feel like the most important people on the planet! The fact that the facility was so nicely appointed (and so clean) is also helped to make our stay perfect! Oh, and the food was great!

    There is nothing we didn't like, it was perfect and is somewhere that we will definitely be coming back to.

    10

  • Mariana
      United States of America
    June 30, 2014

    Funky decor, good location

    7.5

  • Kumi
      Japan
    June 26, 2014

    Bed was so comfortable! I loved the room decor as well and the room was so spacious! I loved everything about this hotel. I would definitely come back!

    It would have been better if they had a bath tub

    9.6

  • Maria
      United Kingdom
    June 23, 2014

    The staff were super friendly. Helped us out with everything we needed. Great location too.

    9.2

  • Alan
      Australia
    June 22, 2014

    Everything. Loved the roof top pool and it has a little bar on top too!

    10

  • Qi
      United States of America
    June 20, 2014

    nice staff out at 4:00am taking friends to LA airport. quite helpful

    10

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