Chamberlain West Hollywood    

ambience

AC in hallways too cool

The staff we're always very friendly and helpful. Having the one bedroom suite was great for having friends over. Luke at the pool bar was great too.

location, rooms, pool

no free wifi, parking expensive

Roomy unit, very spacious

Old Air condition unit cranked all night

value for money

Great design. Friendly, helpful staff. Huge rooms and beautiful bed linen.

It was a little noisy. You could hear other hotel rooms

It was a spacious & comfortable contemporary suite tucked away off Sunset Blvd. Close to all the action, but tucked away in a residential type area. Very quiet. Excellent gym for a hotel. Very cool decor.

Main lighting in the bathroom was dim, though the bathroom itself was clean and nice. Need to add a towelbar.

I liked how clean the place was and how nice the staff was .

I didn't like that there was no free parking it was all valet and 39 dollars a night for parking .

This hotel is in a good location - more or less in between Sunset Boulevard an Melrose. The pool is really nice and chilled and the rooms are large and spacious with comfy beds.

The hotel is tired - especially features like the lift, although the original features are nice it's a bit rough round the edges. The air conditioning machine in our room was very old and very noisy and the windows were also old making them not sound proof at all. When we arrived there also wasn't a safe in our room which we found quite odd - when the staff did deliver a safe, it didn't work. So they had to bring another one the next day.

My husband and I had a wonderful kid-free vacation in West Hollywood while we stayed at the Chamberlain. The rooms were very clean and the lobby had a nice, luxurious feel top it, almost a modern take on Old Hollywood. The hotel is situated between Sunset and Santa Monica so it is central if you are visiting Hollywood and Beverly Hills. The staff was extremely helpful, recommending many places we could go in walking distance from the hotel as well as places to drive to see. Definitely recommended walking the short distance to WeHo Bistro, recommended by the front desk! To top it off, we got upgraded to a one bedroom suite! We saw a few families and a few couples (straight and gay) while we were there, so it seemed like a good mix of clientele!

Modern and Retro (in a good way) feel; not too far from tourist attractions.

Drinks at the pool bar are not worth the money. My Hendricks G&T came with flat Tonic at first and our friend's Mojito's were not great either. Other than that, a very good overall experience.

Accommodating friendly staff Comfy Beds Quiet Location with restaurants in walking distance Large Warm Cosy Rooms

No free wi-fi

The staff was attentive to all concerns we brought to their attention. The room was comfortable.

There were many issues. We called before we came to confirm amenities, but when we arrived we had to have many of the items brought to our room; coffee pot, new fridge (existing one broken), safe had issues (couldn't get to lock).

The soaps

The pillows and parking

Friendly and helpful staff prepared to assist and offer advice.

Expensive daily parking rates.

Great Hotel,friendly staff,beautiful rooms

None

very friendly staff the car service

a little bit expensive

Lovely spacious rooms, staff in bar/restaurant really friendly and nice food.

Too many add on charges and no tea/coffee making machines in rooms as standard

Your hotel was a good find. I'll stay again.

The location

The inconsistency of the staff's demeanor and attitude.

location and size

noise, dining/breakfast area.. small and not enough light

Love the location right in West Hollywood. Loved the bed - the most comfortable I've ever slept in. Like the design of the hotel.

Had a room at the front of the hotel was a little noisy first thing in the morning. Service in the restaurant can sometimes be patchy.

The room was great - superior suite is very nice

The extortionate parking fees Over priced breakfast (room service) No free WiFi

Great rooms, great decor, great location.

Nice overall design with comfortable lux rooms. Quiet area off the main drag.

Parking is $36 extra a night. I am from the city and know how to park anywhere but there is none available here.