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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent

Places of Interest:

Union Square (0.2 miles)
Show map Chancellor Hotel on Union Square

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Newest reviews for Chancellor Hotel on Union Square

  • Anonymous
      Israel
    September 14, 2014

    The service was extraordinary! Very helpfull staff, was willing to help whenever needed and was very kind and informative. the hotel had coffee, tea and cookies 24 hours a day, very comfortable for a hotel without breakfast. one of the few hotels that actually put attention to the remarks I wrote in the booking and put me in a very quiet room, which was very nice and comfortable too, and came with all sorts of candies. In general, a great hotel with a perfect location on the union quare.

    No bad things to say really. The building itself is preety old (100 years) but it didn't spoiled the expreience because it is very renovative.

    9.6

  • Jenni
      New Zealand
    September 13, 2014

    Their valued added extras , complimentary coffee ,cookies , fruit , sweets in the rooms .... Staff that serve you as a guest without hesitation.. Amazing consistent service . Thank you ...

    The bleach cleaning agent smell in our room. another fragrance would have been much more pleasant. It did however indicate to us that rooms were clean , but overwhelming ....

    10

  • Alan
      United Kingdom
    September 13, 2014

    Location, staff, nice breakfast, close to cable cars, 24 hour coffee, safe provided in room

    No air conditioning

    8.8

  • Victoria
      United Kingdom
    September 12, 2014

    Helpful, friendly, welcoming and informative staff. Bar facilities excellent. Rooms and plumbing superior to Waldorf, where we stayed. Very comfortable stay.

    Ear shattering noise of building next door. (Understood but Earplugs didn't quite cut it!!) Not being able to stay longer, thank you!!.

    9.2

  • Anonymous
      United States of America
    September 11, 2014

    Very helpful service.

    10

  • Peter
      Australia
    September 10, 2014

    Central to all activities and shopping. Good access to public transport.

    Price a bit high but was expected for the area.

    7.9

  • Lydia
      United States of America
    September 8, 2014

    Price Cleanliness of the room Very friendly staff Smiling staff Helpfull staff Stylish room

    Small rooms

    10

  • Barbara
      United States of America
    September 8, 2014

    Location The front desk was very friendly

    The rooms were old. There is no A/C - so if I go back, it will be in winter. Slept with the windows open so the noise was significant. The street at night looks unsafe but it's fine. There are a lot of people sleeping on the streets nearby. The elevator is small, but fine.

    7.1

  • Megan
      United States of America
    September 7, 2014

    They were unable to give us an early check in, so they held our bags for us (since we had made plans for the day) and when we were able to check in they brought the bags to the room and we had a complimentary bottle of wine inside. The service was exemplary and anything you needed, they would be happy to accommodate you. The beds were comfortable and you could order about 15 different kinds of pillows! They had little notes everywhere asking to help them save the environment by doing small things. It was great. Loved the Chancellor Hotel!

    The rooms were a little small. But that did not bother us very much.

    10

  • Jackie
      New Zealand
    September 2, 2014

    The breakfast being included Room's quiet (we were at the back)

    lifts really slow

    10

  • Jennifer
      Australia
    August 31, 2014

    Staff and amenities excellent, location perfect. Walking distance to most sights around the city, cable car . Restaurant in house excellent value for money, great taste .

    Noise from ice machine on bedroom wall, couldn't keep window open because of noise from ventilation units under our window from building next door

    10

  • Anonymous
      United States of America
    August 30, 2014

    Great walking location Fabulous staff support Hot coffee 24/7

    Small room [if it matters to you] No A/C [cool mornings/nights with window open was fine]

    7.9

  • John
      United Kingdom
    August 25, 2014

    The staff were friendly and helpful. The free coffee and water in the reception area. Very good location. Nice to come back and relax after a day out.

    8.3

  • Simone
      Australia
    August 22, 2014

    Location, clean, friendly, comfortable rooms.

    8.3

  • Anonymous
      United States of America
    August 22, 2014

    location was perfect.

    very small rooms

    7.5

  • Eamon
      Ireland
    August 21, 2014

    Breakfast was great value & very good, staff very obliging

    9.2

  • Ernie
      United States of America
    August 20, 2014

    The location was key to us, right on Powell Street.

    Rooms are small, and no a/c, but we didn't really mind it too much. We visited on a day that SF received record breaking heat.

    8.3

  • Kimberly
      United States of America
    August 19, 2014

    Comfortable, pretty room. Coffee, cookies and apples downstairs all day in the lobby.

    9.6

  • Katy
      United Arab Emirates
    August 17, 2014

    Excellent location Nice touches in room - ear plugs, jar of sweets, rubber duck etc

    6.7

  • Nicola
      United Kingdom
    August 17, 2014

    Staff are friendly and helpful, nice little touches - my son loved the constant supply of popcorn in the lobby! Small but comfortable rooms. Great location.

    Nothing!

    9.2

  • Anonymous
      Switzerland
    August 15, 2014

    Location was fantastic and a good rate compared to others in the area.

    Very tired rooms

    7.1

  • Anonymous
      United Kingdom
    August 15, 2014

    large comfortable bed fast wifi complementary coffee and cookies in lounge friendly staff nice view from room comparatively quiet, given location

    weak shower no air conditioning in room

    9.2

  • Anat
      Israel
    August 13, 2014

    - The location - The staff is helpful and kind The rooms are nice and decorated gently

    Everything was great

    9.2

  • Marion
      Canada
    August 13, 2014

    The hotel location is great. Also the staff was very helpful..even though the hotel is 100 years old it is very unique? We loved it!!

    There is nothing to not like.

    10

  • Casper
      United Kingdom
    August 12, 2014

    Easy going and staff did the job I requested

    None at all

    9.5

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