Choose your preferred language. We speak English and 41 other languages.
Most often used by people in the United States
12 East 31st Street, New York City, NY 10016, United States of America – Show map
Excellent location – rated 9.1/10! (score from 704 reviews)
Rated by guests after their stay at Hotel Chandler.
|Superior Double Room|
|Superior Queen Room|
|Superior Double Room with Two Double Beds|
|Deluxe Queen Room|
|Deluxe King Room|
|Deluxe Double Room with Two Double Beds|
|Premium Queen Room|
|Premium King Room|
|King Room - Disability Access|
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
541 properties in New York City
Including hotels, apartments, villas and more.
704 verified reviews
They speak your language!
Hotel Chandler's staff speaks: Chinese, Serbian, Slovak, Russian, Portuguese, Polish, Italian, Croatian, Hebrew, French, Spanish, English, Greek, German
Booking is safe
When you book with us your details are protected by a secure connection.
Fitness Center, Massage, Library
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 40 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Serbian, Slovak, Russian, Portuguese, Polish, Italian, Croatian, Hebrew, French, Spanish, English, Greek, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 704 reviews
Value for money
Show reviews from:
Completely renovated in June 2012, The Roger is a boutique urban retreat with a landmark location on Manhattan’s Madison Avenue.
Score from 1264 reviews Excellent
Featuring Up on 20, a rooftop bar with views of the Empire State Building, the Hyatt Herald Square Midtown is in Midtown Manhattan. An on-site fitness center provides a place for guests to exercise.
Score from 72 reviews Very good
Conveniently located in Manhattan, this unique, European-style hotel is a 4-minute walk from the Empire State Building. It features spacious guest rooms with hardwood floors.
Score from 1087 reviews Very good
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 1968 reviews Very good
Two twin beds joined together to make a kings size mattress, dingy carpets, & exceptionally small room even for NY standards
Great location, stuff and rooms.
There is no isolation between the corridor and the room, so it is very noisy when people talk or houskeeping is moving around making it hard to sleep longer than 8:00am
1) In general Hotel is clean, luggage, valet, and cleaning personnel is very helpful
Hotel Manager is irresponsive and not nice
shower very small
Location is good, staff were very friendly, bed was comfy and bathroom was actually pretty spacious for the price.
Walls were paper thin - could hear conversations of people leaving their rooms as if they were in they were in our room. The window looked onto an internal light well which didn't let ANY light into the room so I was disoriented when I woke up thinking it was still nightime.
location Room was small but cosy Shower was excellent Staff were excellent
room was dusty
The location close to Times Square and subway nearby Very kind and helpful staff Excellent surprising restaurant Free tea and coffee whole day The lobby is very comfortable
Upon arrival we had a very noisy room with view on the road. Scavengers at night and people talking in the street . The staff fixed the problem and gave us another room which was better . The bathroom is very very tiny . Can barely move in it that's the real trouble of the hotel . Nothing else
Classic peacefully with charming staff and great location.
Very good location , staff extremely helpful,facilities to a high standard, close to shopping
Nothing really - room a little on the small side but nothing to worry about.
Comfort Beds Staff Location
Room service 15 dollars for a bottle of water WTF?
No coffee and tea in the room Bad view from the rooms
Everyone I came in contact with was friendly and helpful. I loved the huge umbrella that was available in the closet for me to use. I thoroughly enjoyed the rainfall shower head!
The bar closed at 11pm...on a Saturday evening in the middle of the Holiday season? Poor judgement. The bar manager actually told a couple who entered the bar that they were closed. There were three people sitting at the bar, myself included, at that time. I guess I was lucky enough to have ordered a cocktail before 11.
Staid at the Chandler during a long weekend in NYC; Besides the unbeatable location (everything in walking distance), we appreciated friendliness of staff and cosy home-away-from-home experience!
Nothing at all
Pretty much all
Bathroom sink was draining slow but they repaired after I called. We rented a movie ondemand but the picture resolution was bad.
Location, cleanliness of room, and staff.
Small sitting chairs in room.
Location was great - 5 min from Empire State Building. Hotel staff very friendly and helpful. Lounge area and lobby area recently redecorated. A great hotel - would recommend! Free wireless and LAN in the rooms and throughout the hotel.
Having to login to the wireless every time you wanted to use it. Not the fault of the hotel, but the internet provider should allow this
Friendly, easy going, professional staff. The room was clean with alot of storage space. In walking distance to alot of the city.
The staff at the Chandler were attentive and professional. The room clean and comfy. The bed as comfortable as mine at home, firm yet soft on top. The bath was huge especially compared with the room size. Note to self: book larger room next time. Next time also, eat at the hotel's restaurant.It rreceived a Michelin star!
The elevators were a bit shabby. The public spaces though nicely decorated were a bit drab, for my taste.
Have also stayed there with my family on vacation. Enjoyed it every time!
The staff was friendly and very helpful
The bed a little lumpy
The staff. The location. The beds. The quiet surroundings. The nice warm cosy enviroment of the hotel. the willing to fulfill every need of the gueste and the beauty of the hotel.
Rooms a bit Crowded and one must book the superior room to feel comfortable. Tho rooms in New York are usually small... so if you are in town for just few days the queen room is quite enough.
Clean, reasonably convenient. It's close to everything but also not that close. You will have to walk a little bit to the subway. The French guy at the reception was cute with a very nice french accent.
It was a little pricey. But since it's NYC I guess it's a good price.
Friendly staff, lovely lobby with fire and comfy chairs to enjoy your complimentary tea & coffee. Great location. Fab shower!
Slow lift, compact bathroom and antiquated hearing system.
location interesting bar and knowledgable bar tender quiet room
no front entry ramp from street and no-one to assist with bags until we'd hauled them inside. dinner menu-innovative fine dining but restaurant full.Alternative -eat at bar or room service but food not appropriate for easy light dinner for tired travellers before bed.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!