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12 East 31st Street, New York City, NY 10016 – Show map
Excellent location – rated 9.2/10! (score from 599 reviews)
Rated by guests after their stay at Hotel Chandler.
|Superior Queen Room|
|Superior Double Room with Two Double Beds|
|Deluxe Queen Room|
|Deluxe Double Room with Two Double Beds|
|Deluxe King Room|
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599 verified reviews
They speak your language
Hotel Chandler's staff speaks: Chinese, Serbian, Slovak, Russian, Portuguese, Polish, Italian, Croatian, Hebrew, French, Spanish, English, Greek, German
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Fitness Center, Massage, Library
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 40 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Serbian, Slovak, Russian, Portuguese, Polish, Italian, Croatian, Hebrew, French, Spanish, English, Greek, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
Free! One child under 6 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 599 reviews
Value for money
Show reviews from:
Located right in the heart of Manhattan, this hotel is just 1-minute walk from Times Square and within a 5-minute walk of Central Park and Columbus Circle.
Score from 2204 reviews Excellent
32 32 Hotel is in a great central location in New York City, only 320 yards from the Empire State Building and just over 1 mile from Grand Central Train Station.
Score from 177 reviews Excellent
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 960 reviews Very good
Completely renovated in June 2012, The Roger is a boutique urban retreat with a landmark location on Manhattan’s Madison Avenue.
Score from 1025 reviews Excellent
Staff really helpful and gentle. Wifi is free and very fast. Room is very clean and confortable. Location is awesome! There's a subway station a block away (on Park Av.) and lots of shops, cafes and restaurants. Amazing hotel, I totally recommend!
room setup, lobby
sofabed mattress not comfortable
Staff, room, location and rate.
Slow elevators but nice stairwell. All good
Loved our stay here mostly for the good location a short walk from the Empire State Building. Also staff were very helpful and friendly
Room was either too hot or with air conditioning too cold! Bed was hot and we asked for a lighter blanket we got another duvet. We mostly just slept under a sheet. The air conditioning was noisy too! It did not spoil our stay but we could have been more comfortable at night.
This is a stylish, quality boutique hotel at a reasonable room rate. A good location in the up-and-coming Nomad area close to two subway lines.
Reasonably priced New York hotel rooms are always tiny, but our room would have benefitted from a slight amount more space. We only had room to set up one suitcase on a luggage rack, and would have liked to have had room to set up two. (We booked a separate room for our teenage daughter.)
good staff and location
AC is a monstertruck in size and sound. almost impossible to sleep with the AC on
Staff and accommodations were first-rate. Friendly, attentive service. Location is perfect.
Bathrooms were small with little to no counter space. Had to get creative.
Clean luxuriously decorated room with Molton Brown toiletries Fantastic central location Great hotel bar and communal areas
Room is well presented but is on the small side as you pay for the location
Staff was welcoming & professional/
Rooms tired & dated. Small but normal for NY. Bathroom large but shower poorly designed (you must be under the water to turn on/off).
Excellent helpful staff. Very central hotel in an easy to access area and . conventient to sites and shopping.
Not anything to view from our room.
The staff were very helpful
Rooms are very small, facing back of the builiding or a current construction. We tried three differents rooms and noone reached the expectations considering its price.
Reception area, 24 hour tea and coffee available f.o.c in reception, size and comfort of bed
Room a bit small and awkward layout,no space at side of bed because of air conditioning unit,bathroom a bit dated and no space for personal items,
Beautiful hotel, fabulous staff, fine location, well appointed. Would love to stay there again.
Very loud construction across the street; ask for ear plugs or stay in the back of the hotel.Not the hotel's fault, but the construction is at times very loud and is going on for a long time.
Staff location NYC
Obnoxious Swiss resident who was very rude to the bar man! ensuite a bit on the small side
Price was great, close to the subway, very clean throughout.
Having to leave! True review, they didn't pay me to say this!
only lobby was aircondishened...
location is great, love the cozy lobby, the helpful staff, the friendly duty managers, the clean rooms, and the clean bathrooms. Everything u need is in the room, and you have a mini bar, iron and ironing board, hair dryer ..ect
would love some free bottles of water at the first night, until people can find their way around and buy some. Also, a coffee machine won't hurt.
Perfect in every aspect. Safe in a great way, great people, great location, clean comfortable room, and a family feeling.
If they consider a coffee machine in the room it would be great. But they provide a free fresh coffee and tea in the lobby 24 hours.
I like to cleanliness and the professionalism of the bell hop and concierge who helped with bags and printing boarding pass.
I did not like the way the front desk person on Saturday said he would the availability of our room then disappeared or the fact that they ran out of coffee on Sunday morning at 9:00a.m.
Stuff of the hotel very nice, helpful and friendly. Nice rooms. Very close to interesting places. Can only walk.
A very small noise from outside from aircon unit. Breakfast could be in the room price. One bottle of water for free at arrive.
Room facilities, helpful staff
Being woken every morning by the trash cart at 4am
This hotel is located very conveniently to attractions in the area without being overly crowded. It is very easy to walk to different subway connections, as well as, walk to many attractions while visiting NYC. There is an excellent resource right across the street for most anything you want to eat or drink or any supplies you may need. Service at the hotel was outstanding with very friendly and helpful and polite staff. We thoroughly enjoyed our stay! Would highly recommend!
The only criticism I would offer is that the glasses in the room for drinking were not replaced with clean ones each day. The room is not large, but it is OK if you are only using it primarily for sleeping, considering it is in NYC.
Very helpful staff and on the ball.
Loud air conditioning woke me up during night. Changed as room on 3rd floor was facing inner courtyard, no daylight and depressing view on dirty pipes. Water from shower was leaking on floor. Safe was locked. The upgraded room for 15 usd had none of these issues though.
Courteous staff. Good location.
The room was much smaller that what we saw in the photos in booking.com. There was no view. We could only see a fire escape. Room was quite dingy.
Incredibly professional and friendly staff. Bathroom and rooms extremely clean. Very accommodating as I was bringing my daughter back to college.
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