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Empire State Building (0.2 miles)
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hotel Featuring a rooftop bar, this hotel is in the Midtown West neighborhood of Manhattan, just a 10-minute walk from Times Square. Wi-Fi access is provided free of charge to guests.

Most recent booking for this hotel was today at 07:01

Score from 34 reviews Excellent 8.7/10

Newest reviews for Hotel Chandler

  • Peter
      United Kingdom
    August 31, 2014

    Room facilities, helpful staff

    Being woken every morning by the trash cart at 4am

    7.1

  • Jean
      United States of America
    August 31, 2014

    This hotel is located very conveniently to attractions in the area without being overly crowded. It is very easy to walk to different subway connections, as well as, walk to many attractions while visiting NYC. There is an excellent resource right across the street for most anything you want to eat or drink or any supplies you may need. Service at the hotel was outstanding with very friendly and helpful and polite staff. We thoroughly enjoyed our stay! Would highly recommend!

    The only criticism I would offer is that the glasses in the room for drinking were not replaced with clean ones each day. The room is not large, but it is OK if you are only using it primarily for sleeping, considering it is in NYC.

    9.6

  • Meg
      United States of America
    August 26, 2014

    Incredibly professional and friendly staff. Bathroom and rooms extremely clean. Very accommodating as I was bringing my daughter back to college.

    10

  • Anonymous
      South Africa
    August 23, 2014

    - great bed - wifi was consistent - shower was good - fab location

    - do not cater to vegetarians and are not willing to make an effort to do so (there was no vegetarian sandwich on the menu, and they told me they couldn't make a simple cheese sandwich) - between the side table and the bed there were sweets and chocolates from the previous occupant - never restocked the 'mini bar' for 4 days

    7.9

  • Anonymous
      United Kingdom
    August 21, 2014

    Location great. Staff helpful.

    Rooms smaller than we thought, also serious lack of light. A/C pretty noisy as well as the units bit old.

    7.5

  • Anonymous
      United Kingdom
    August 19, 2014

    Comfort of the room, friendliness and helpfulness of the staff, the location of the hotel

    10

  • Anthony
      Canada
    August 18, 2014

    Excellent concierge and very quiet room.

    Extremely slow elevators; very small room and small bathroom with little counter space.

    9

  • Yon
      United States of America
    August 16, 2014

    Good service, nice accommodations. Food in the bar was outstanding.

    Spent most of our two day stay in a stuffy 12th floor room (very high floor, so warmer) as air conditioning was broken. After 3 visits and various trips by me to the breaker box (which would engage AC for 5 minutes), it was fixed. Awkwardly wound up in busy lobby in the night in my robe asking for ice for my spouses arm, as apparently there is no ice machine. They sent someone up with a bucket. Mini bar overpriced.

    7.5

  • Antony
      United States of America
    August 12, 2014

    Staff remembered my name Friendliest valets Receptionists share their opinion and provide inside tips for cool places to visit Very polite and classy front office manager

    AC very close to bed and noisy

    8.8

  • Graham
      United Kingdom
    August 10, 2014

    This boutique hotel is in a great location -walking distance to the Empire State Building. Clean rooms with good facilities

    The room was a little small - but then this is a city-centre location

    8.8

  • Cesar
      Mexico
    August 10, 2014

    Muy cómodo y una ubicación muy buena

    9.2

  • Katarzyna
      Portugal
    August 7, 2014

    Very central location, nice bathroom, complementary tea and coffee, friendly staff

    The room was very small and dark (basically no daylight entering the room). The bed was too soft, not really comfortable. There were issues with the air conditioning, it was very warm in the room.

    7.1

  • Julie
      Canada
    August 7, 2014

    - Staff - Location - Quiet room if you don't forget to ask for it - New restaurant

    10

  • Alice
      United States of America
    August 6, 2014

    The location is unbeatable. Literally half a block from 5th Avenue and an easy walk to shopping, Empire State Building, subway and buses. Great value compared to other accommodations. The rooms are small but comfortable and provides everything you need. The staff are extremely friendly and helpful. My daughter and I thoroughly enjoyed our stay.

    Our room was located in the middle of the building so it was always dark even during the day. It didn't affect us negatively, but with the black out shades and the dark location if you don't set an alarm you could literally sleep all day! The bathroom is small and lacked space to lay out our personal belongings, but it's NY...we dealt with it.

    10

  • Catalina
      Chile
    August 6, 2014

    The staff were very nice, the tea and coffee 24 hours Very clean The two bed queen room is very good Near the subway and fifth avenue

    The cheapest room is too small

    8.3

  • Lin
      China
    August 6, 2014

    room kind of small, but I know it's Manhattan

    7.9

  • Christine
      United States of America
    August 5, 2014

    Good location and comfortable bed!

    10

  • Bryan
      United States of America
    August 5, 2014

    Great staff, clean hotel, modern yet comfortable

    9.6

  • Steve
      United States of America
    August 5, 2014

    everything except the cold coffee

    see prior comment

    8.8

  • Nanette
      United States of America
    August 4, 2014

    So modern and quaint when you walk in, small hotel feel with all the amenities of a larger chain. Loved the ambiance and decor. Room was small (NYC avg) but very comfy bed, and great bathroom. Built ins all around so plenty of storage room.

    Not that many good restaurants nearby, hotel is in an in-between area of city, but centrally located, so you have to pick where you want to be or what you want to do. Easy walk to Penn/Grand Central/Midtown. Taxi ride to SOHO, Chelsea, Meat packing, etc.

    9.6

  • Rashed
      United States of America
    August 4, 2014

    I would recommend the hotel for travelers. The staff was really nice. I stayed for one night, and when I noticed that there was a knocking and recurring sound coming from the back of my room, the front desk immediately offered to change and upgrade me to another room, of course without charge. Great breakfast menue. I would stay again at the hotel.

    8.8

  • Anonymous
      United States of America
    August 3, 2014

    everything

    nothing

    10

  • Andrea
      Netherlands
    August 2, 2014

    very friendly staff and excellent location

    old rooms (should be renovated), very noisy airco (very old machines) and no view

    7.5

  • Janis
      United States of America
    July 31, 2014

    Staff was friendly and helpful (even remembered booked name when I needed new key). The price was fair and location was excellent.

    More choices for less fancy food within restaurant.

    9.2

  • James
      United Kingdom
    July 31, 2014

    Staff, location, style

    9.2

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