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12 East 31st Street, New York City, NY 10016, United States of America – Show map
Excellent location – rated 9.1/10! (score from 625 reviews)
Rated by guests after their stay at Hotel Chandler.
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540 properties in New York City
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625 verified reviews
They speak your language
Hotel Chandler's staff speaks: Chinese, Serbian, Slovak, Russian, Portuguese, Polish, Italian, Croatian, Hebrew, French, Spanish, English, Greek, German
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Fitness Center, Massage, Library
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 40 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Serbian, Slovak, Russian, Portuguese, Polish, Italian, Croatian, Hebrew, French, Spanish, English, Greek, German
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 625 reviews
Value for money
Show reviews from:
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 2965 reviews Good
This Manhattan hotel is 1 block from a subway station and a 6 minute walk from the Empire State Building. It features a restaurant, rooftop bar and rooms with free Wi-Fi.
Score from 291 reviews Excellent
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 1231 reviews Very good
This boutique New York City hotel features in-room spa services and a full-service spa. In the Chelsea neighborhood, this eco-friendly hotel is 2 blocks from the 28th Street subway station.
Score from 402 reviews Excellent
value for money.
Free coffee 24/7 is a great service that the hotel is offering to the guests, but often there was no fresh coffee and warm water.
The staff here was amazing! They were always free to answer questions or hail a cab. The room was spacious and comfortable. The bathroom was splendid with a waterfall shower that felt like a spa. Also, the chocolates on the pillow were heavenly.
Everything was wonderful!
I understood that $20 breakfast charge was included in the price; it wasn't. There was apparentlya separate continental breakfast menu which was never presented to me, which was covered by an $20 charge. The hotel only thought this was worth showing me when I checked out. Each breakfast a single menu was shown to me that far exceeded those charges which I had to pay extra for at the end of my stay. I complained and was told the hotel would contact me to remedy the charge. They never did. I can't recommend to anyone that they should stay in a place that so blatantly tries to rip off is guests. If you've already booked here, just get breakfast in the diner around the corner: at least as good quality for a lot less money.
The staff was exceptional - helpful and accommodating
It is an interior building so you need to get up higher to get a view but the room was extremely comfortable regardless of the lack of view.
Location & Staff attitude
would have been a bonus to have the hot drinks facility in the Bedrooms
staff is good
rooms are small no value for money old building
Staff was extremely friendly, especially the concierge. The rooms are very well designed. Location is amazing.
A bit small room, but this is the case for many hotels in Manhattan.
Great location. Friendly staff. Room had everything you need and was to a high standard. Good price.
staff was very helpful and kind. the location was great near to subway 6 in park av 33 near 5 av Madison av you could go anywhere by foot if you like. it was everything you could expect from a hotel.
some of the rooms are too small.
Excellent staff First rate location near many cultural amenities. Very quiet although in midtown Excellent restaurant next door Nice meeting rooms and library
No breakfast in-house. Had to walk. Chairs in rooms were a bit uncomfortable.
Location, coffee and tea bar 24 hours in the lobby
our room was looking in the back so no view, there was a tapping sound from the wind outside our window
fresh design, constant flow of coffee in the lobby, simple and quick processes, friendly staff.
smallish gym, a little bit of hallway noise could be heard from my room overnight but not enough that I wouldn't go back because I will!
The staff was very friendly and even chatted with my daughter and I a bit. The room key card wouldn't work on original room, they had a room ready in only a few minutes with a great view. We got to check in a few hours earlier than the normal check in time.
Very welcoming. Staff excellent. Great spacious room and lovely amenities. Not one complaint!
Staff really helpful and gentle. Wifi is free and very fast. Room is very clean and confortable. Location is awesome! There's a subway station a block away (on Park Av.) and lots of shops, cafes and restaurants. Amazing hotel, I totally recommend!
room setup, lobby
sofabed mattress not comfortable
Staff, room, location and rate.
Slow elevators but nice stairwell. All good
Loved our stay here mostly for the good location a short walk from the Empire State Building. Also staff were very helpful and friendly
Room was either too hot or with air conditioning too cold! Bed was hot and we asked for a lighter blanket we got another duvet. We mostly just slept under a sheet. The air conditioning was noisy too! It did not spoil our stay but we could have been more comfortable at night.
This is a stylish, quality boutique hotel at a reasonable room rate. A good location in the up-and-coming Nomad area close to two subway lines.
Reasonably priced New York hotel rooms are always tiny, but our room would have benefitted from a slight amount more space. We only had room to set up one suitcase on a luggage rack, and would have liked to have had room to set up two. (We booked a separate room for our teenage daughter.)
Well located close to Empire State Bldg and Koreatown. My wife and I arrived late and set out walking at 11p. Returned to the hotel about 2:30a, never felt unsafe.
good staff and location
AC is a monstertruck in size and sound. almost impossible to sleep with the AC on
Staff and accommodations were first-rate. Friendly, attentive service. Location is perfect.
Bathrooms were small with little to no counter space. Had to get creative.
Clean luxuriously decorated room with Molton Brown toiletries Fantastic central location Great hotel bar and communal areas
Room is well presented but is on the small side as you pay for the location
Staff was welcoming & professional/
Rooms tired & dated. Small but normal for NY. Bathroom large but shower poorly designed (you must be under the water to turn on/off).
Excellent helpful staff. Very central hotel in an easy to access area and . conventient to sites and shopping.
Not anything to view from our room.
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