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12 East 31st Street, New York City, NY 10016, United States of America – Show map
Excellent location – rated 9.1/10! (score from 650 reviews)
Rated by guests after their stay at Hotel Chandler.
|King Room - Disability Access|
|Superior Double Room|
|Premium King Room|
|Premium Queen Room|
|Superior Queen Room|
|Superior Double Room with Two Double Beds|
|Deluxe Queen Room|
|Deluxe Double Room with Two Double Beds|
|Deluxe King Room|
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650 verified reviews
They speak your language!
Hotel Chandler's staff speaks: Chinese, Serbian, Slovak, Russian, Portuguese, Polish, Italian, Croatian, Hebrew, French, Spanish, English, Greek, German
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Fitness Center, Massage, Library
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 40 per day.
Room Service, 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Serbian, Slovak, Russian, Portuguese, Polish, Italian, Croatian, Hebrew, French, Spanish, English, Greek, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 650 reviews
Value for money
Show reviews from:
This Manhattan hotel is 1 block from a subway station and a 6 minute walk from the Empire State Building. It features a restaurant, rooftop bar and rooms with free Wi-Fi.
Score from 303 reviews Excellent
This centrally located Manhattan hotel offers a 24-hour gym, on-site dining, and suites with kitchenettes. It is 2 blocks from Times Square and the Theater District.
Score from 1940 reviews Very good
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 3127 reviews Good
Completely renovated in June 2012, The Roger is a boutique urban retreat with a landmark location on Manhattan’s Madison Avenue.
Score from 1111 reviews Very good
Located perfectly in mid town to access everything by foot, if you're prepared to walk.
The rooms are small but this is NYC, and the bed was squeaky but otherwise comfortable
Location and staff are friendly and generally quick to solve any problem of assist with a guest's needs and or requests.
Lost heat in room and had to transfer to another room at 2 AM. The bar is not opened on Sunday. I suggest free wine to hotel guests on Sunday between 4:30 - 6:30 as they had done during construction of the bar and restaurant a year or so ago. We were charged an extra $20/day to have a chair in the room. We were refunded the $20/day by management due to losing the heat in our room.
This was an awesome overnight pick for my husband and me! Everything was great and we knew nothing about it ahead of time. We would definitely return again!
Room was a little too warm overnight as we are used to a cold bedroom. Not worth complaining about though.
Great boutique hotel. Thoughtful and upbeat staff. Comfortable.
Great room and location.
I just love this hotel and there is nothing negative I can say.I think the privacy and surprisingly it is a very quiet hotel and if you stay at the back or side you practically here nothing from the outside.Everything is first class so come on tourists to Nyc stay at this hotel!
We felt like everyone was glad we came.
Very neat and clean. Very nice staff. Free WiFi.
Stiff beds and pillows. The toilet had plumbing issues and kept making rocket ship noises all night. Bad night sleep. Informed hotel. They will fix the issue. They did apologize for problem.
Nice hotel with friendly staff. location suited us but we didnt mind walking everywhere
nothing in particular
value for money.
Free coffee 24/7 is a great service that the hotel is offering to the guests, but often there was no fresh coffee and warm water.
The staff really went out of their way to accommodate requests and make our stay enjoyable.
It is not a dislike but FYI some rooms are larger and nicer than others, but all are really clean and comfortable.
The staff here was amazing! They were always free to answer questions or hail a cab. The room was spacious and comfortable. The bathroom was splendid with a waterfall shower that felt like a spa. Also, the chocolates on the pillow were heavenly.
Everything was wonderful!
I understood that $20 breakfast charge was included in the price; it wasn't. There was apparentlya separate continental breakfast menu which was never presented to me, which was covered by an $20 charge. The hotel only thought this was worth showing me when I checked out. Each breakfast a single menu was shown to me that far exceeded those charges which I had to pay extra for at the end of my stay. I complained and was told the hotel would contact me to remedy the charge. They never did. I can't recommend to anyone that they should stay in a place that so blatantly tries to rip off is guests. If you've already booked here, just get breakfast in the diner around the corner: at least as good quality for a lot less money.
The staff was exceptional - helpful and accommodating
It is an interior building so you need to get up higher to get a view but the room was extremely comfortable regardless of the lack of view.
Location & Staff attitude
would have been a bonus to have the hot drinks facility in the Bedrooms
staff is good
rooms are small no value for money old building
Staff was extremely friendly, especially the concierge. The rooms are very well designed. Location is amazing.
A bit small room, but this is the case for many hotels in Manhattan.
Great location. Friendly staff. Room had everything you need and was to a high standard. Good price.
staff was very helpful and kind. the location was great near to subway 6 in park av 33 near 5 av Madison av you could go anywhere by foot if you like. it was everything you could expect from a hotel.
some of the rooms are too small.
Excellent staff First rate location near many cultural amenities. Very quiet although in midtown Excellent restaurant next door Nice meeting rooms and library
No breakfast in-house. Had to walk. Chairs in rooms were a bit uncomfortable.
Location, coffee and tea bar 24 hours in the lobby
our room was looking in the back so no view, there was a tapping sound from the wind outside our window
fresh design, constant flow of coffee in the lobby, simple and quick processes, friendly staff.
smallish gym, a little bit of hallway noise could be heard from my room overnight but not enough that I wouldn't go back because I will!
The staff was very friendly and even chatted with my daughter and I a bit. The room key card wouldn't work on original room, they had a room ready in only a few minutes with a great view. We got to check in a few hours earlier than the normal check in time.
Very welcoming. Staff excellent. Great spacious room and lovely amenities. Not one complaint!
Staff really helpful and gentle. Wifi is free and very fast. Room is very clean and confortable. Location is awesome! There's a subway station a block away (on Park Av.) and lots of shops, cafes and restaurants. Amazing hotel, I totally recommend!
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