Charleston Place    

We were very pleased with everything from location to service. We were particularly pleased that we received a delicious cake and a bottle of champagne for our 50th wedding anniversary. Also, we enjoyed being on the 7th floor.

the spa the service room service was quick free newspaper the location was perfect

the prices no quick, easy breakfast

Just about everything.

Cold wind!

Location, attractive room, Thorughbred lounge, impressive lobby, staff, very comfortable bed

parking arrangement, dated room appointments (no coffee, refrigerator, not enough outlets)

Everything, location was fantastic. Staff was fantastic.

In our suite on the top floor we had snacks and drinks in the room with charge amount if you consumed them. A bit tacky for that floor when I could walk down the hall to the bar and get complimentary drinks or eat salmon.

service was excellent. All staff took great care of us. Club level is the only way to stay!

some areas need to be brought up to date - public bathrooms especially

Very Customer-service oriented from the valet guys to the front desk to room service to housekeeping.

No refrigerator in room check out is noon but housekeeping came to my door three times before that

Great location.Staff friendly and helpful. room tasteful and bed romantic,soft and comfy.The bar was pleasant place to relax and enjoy jazz.Even a "mature" couple can feel romantic here.

the hostess at restaurant was not very welcoming. Not what we expected since overall our experience was A plus

The ambiance, the Christmas feel, the rooms were so comfortable you didn't want to leave them!

I thought the Spa was a rip-off. I booked a 50 minute reflexology. I got there at 3pm for my 3pm appointment. By the time I was shown where to change and wait for the therapist I got into the room at 3.20pm. The session finished at 3.50pm. By my reckoning that was 30 minutes, not 50. I would not do it again. With tip it was an expensive 50 minutes $140).

Staff and faccility were excellent.

Food and bevevrage costs very high.

Very nice facility and responsive staff.

Breakfast prices were a little too expensive.

Loved the location,staff and hotel itself

Price, but all such hotels are the same

Good location. Nice room

Coffee service way too much for value of taste and quantity Did not like Charleston Grill restaurant. It was one of the worse meals I have ever had in any restaurant. Service very good. Quality of food awful

Stayed on Club level, best I've ever experienced.

Showers, no water pressure.

It was extremely noisy in our room at night!

We loved Charleston place, great staff, beautiful hotel , gorgoues grounds and great location.

Everything! I We especially liked the Club floor and all the amentities there.

Location

Food charges were a bit high- especially breakfast. $25 for omelet was a bit steep!

our request for a better room veiw was granted and made our stay very enjoyable.

The nice welcome gift for our room on our first anniversary - chocolate cake and champagne! Thank you very much for that surprise.

nothing

Location & top floor ammenities

Ridiculous price to charge for a small dog- $95 per day

This is an excellent hotel. We arrived at 5 am after an overnight train journey. The staff were really helpful in getting us coffee, an early breakfast and doing all they could to get an early check in. The facilities are very good, the location is superb and the staff are among the best I've encountered anywhere.

Just one problem -- terrible wireless coverage. No one seemed to know why it was so bad or how to fix it. If you need connectivity, bring a laptop and use the fixed line.

niets dus..tenzij dat je moet betalen voor de garage , in deze categorie zou dit inclusive moeten zijn

Maravilhoso!

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