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321 West Woodlawn Road , Charlotte, NC 28217, United States of America – Show map
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215 verified reviews
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Courtyard by Marriott Charlotte Billy Graham Pkwy.'s staff speaks: English
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Outdoor Pool (all year)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is needed).
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 215 reviews
Value for money
Show reviews from:
Clarion Hotel & Conference Center in Charlotte, NC, offers easy access to the Charlotte Douglas International Airport, Billy Graham Library and Aviation Museum.
Score from 176 reviews Very good
This hotel is 7 miles from downtown Charlotte and 5 miles from the Charlotte Douglas International Airport. The hotel offers an outdoor pool, complimentary airport shuttle and rooms with free Wi-Fi.
Score from 329 reviews Excellent
A 10-minute drive from downtown Charlotte, this North Carolina hotel features an on-site restaurant and an outdoor swimming pool. Coffee-making facilities are included in each room.
Score from 148 reviews Very good
This hotel is 3 miles from the Charlotte Douglas International Airport and 6 miles from downtown Charlotte. The hotel features a free airport shuttle and rooms with iPod docking stations.
Score from 158 reviews Excellent
Nice. Comfy. Accommodating staff. great stay!
Wifi did not work
The maid was knocking at 10 am even though check out wasn't until noon and we had not requested wake up service. Very disappointed!
The hotel was very attractively updated with great rooms and amenities. The breakfast room was also very well run and offered a welcome improvement to the usual offerings available in a hotel breakfast room setting.
The desk clerk who checked us in asked several questions (trying to be friendly) that seemed to me to be a bit too personal in nature, like inquiring about the purpose of our visit to Charlotte, where we had been, etc. Not everyone would be comfortable in being interviewed by the front desk staff.
Very clean Super comfy beds Lovely place for breakfast Amazing courtyard
The location was great.
The pillows on the bed were really small, and I thought they provided continental breakfast but they didnt. My room could have been more clean especially for the price I paid. There's no reason why I should have seen toe nail clippings on the floor.
The smiles on the staff faces... Information was given with great knowledge...This is something that persons from out of town need a friendly face.
Really there was nothing...
Hotel clerks double charged my account for too many nights and got an attitude when I told him.
The staff was very friendly and aimed to please. They made our unexpected stay, due to a flight cancellation, an enjoyable experience.
No complaints at all!
The free airport shuttle!
Fantastic and most friendly and helpful service after an otherwise totally stressful day of travel and unexpected layover due to weather. Bravo to this establishment for going above and beyond!!!
Nothing! We loved it all
Loved the comfort of the room, as well as the Bistro and free Wi-Fi.
The only complaint I had concerned the thermostat. When the heat reached the desired setting it would turn on the cold air for some reason. I would have to get up and reset it to bring the temperature back to a comfortably warm setting.
The shower was wonderful. The room was lovely. Bed very comfortable.
I think the cleaning crew needs to look at the walls when cleaning the rooms. There was some sort of "substance" on the wall which was really disgusting.
The stay was very comfortable. The facility immaculate.
We thought the refrigerator was tiny, but the fridge at the Courtyard in jacksonvill Beach was a shoebox in comparison - a small freezer section would have been helpful. That is a minor observation in the overall scope of the stay.
Staff were very friendly and helpful. Shuttle drivers were awesome!
Manager was very understanding .
Having to wait in the lobby while the the staff said they were sold out and there was no reservation . I did have a reservation.
Very friendly front desk staff and shuttle driver to the airport. Suggested a nearby restaurant that was easy to find and very tasty - McKoy's on Old Pineville Rd. Clean, comfy, and surprisingly quiet for the size. Provided a pack n play with sheets for our son upon request, free of charge. Great pressure in the shower. Nice small fridge and microwave.
Even a small spread of breakfast items would be nice, but there's an onsite restaurant...staff was very friendly, but told us the airport shuttle runs 'continuously' but actually, not until 7 am do they use two vans, so we had to wait an extra 20 minutes for the shuttle to return. We told the guy the night before we'd be leaving at 6 am, but he didn't offer that crucial detail.
Friendly and helpful staff.
Problem with toilet but they gave us another room.
The bed! Very comfy.
Housekeeping banging on door at 9:00am when checkout was 3hrs later!
The hotel was great and the staff was so helpful when we needed a ride to the train stop. We were going to walk, but they insisted on giving us a ride in the courtesy shuttle, and picked us up when we called!
Clean, comfortable, great location for transit travellers. Mini-fridge and a coffee maker.
There was no exhaust fan in the bathroom.:(
The prices at the bistro were high, but then again it is a hotel bistro so that's to be expected.
Had room by elevator it was super noisy. Hotels should insulate these rooms extra
We arrived late after a long day driving and had to leave early the next morning for another day of driving. We have an infant and were pleased that a crib was provided for us with no fee. The room was quite and comfortable. We will visit again!
We had a fast check in due to our reservation. The night staff was friendly.
We checked in at midnight after a long day of travel...the housekeeping staff started banging on doors at 7am and vacuuming the halls even though check out time was noon. I we to check out and found out my cars was charged 120$ when it was only 91$ total with all the hotel fees. The front desk lady was rude and said it was a holding fee and I shouldve known that but apparently I've never stayed at a Marriott before....VERY Very RUDE....and I still have not recieved my money back...
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