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100 West Trade Street, Charlotte, NC 28202, United States of America – Show map
Excellent location – rated 9.3/10! (score from 109 reviews)
Rated by guests after their stay at Charlotte Marriott City Center.
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109 verified reviews
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Charlotte Marriott City Center's staff speaks: English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs USD 12.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 16 per day.
Private parking is available on site (reservation is not needed) and costs USD 22 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged USD 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 109 reviews
Value for money
Show reviews from:
Featuring free Wi-Fi and a complimentary continental breakfast, this Hyatt Place is conveniently in downtown Charlotte, less than a 5-minute walk from the Time Warner Arena.
Score from 433 reviews Wonderful
Ideally located in the center of Charlotte city center, this hotel is directly across from the Charlotte Convention Center and features a large variety of modern services and state-of-the-art...
Score from 145 reviews Very good
Centrally in downtown Charlotte, this historic hotel has been open since 1929 and features unique architecture.
Score from 116 reviews Wonderful
Located off of Interstate 85, this hotel features free Wi-Fi and a daily continental breakfast.
Score from 100 reviews Good
Excellent recommendation for dinner at check-in.
My husband and I were celebrating our 10th anniversary with, dinner, concert, and overnight stay in Charlotte. I located and made the reservation with your front desk, requesting a king size bed. Upon our arrival, I was told there were none available, even though a king bed was listed on my reservation. We were disappointed. The cost of the room was an extravagant price for us, and we felt unfairly handled.
The beds were amazing, very comfortable.
I did not like having to pay for parking in the hotel when I was already paying to stay there and no one told me how much it was. I was shocked to see the charge on my bill at check out. Also there were charges for the Wi-Fi. I have stayed at less expensive hotels & not had to pay for the service. It just seemed as if the hotel wanted to charge for every thing.
Location Concierge Level Service
OLD and Need Renovation Smelly Room
Missed wake up call Did not restock toiletries Internet expense leaky ceiling! terrible noise leve expensive garage need I say more? (I could)
The beds, parking key card system, and the friendly staff.
Our bathroom was a tad musty.
I liked the valet people!
The beds were hard, we arranged for a King but got double beds (I booked a King but the order came through as either so they weren't able to accommodate us), there was no fan in the bathroom so the re was no place for steam, the mirror was wrapped in something but the steam made it peel off. If we had to stay longer than one night, we would have made arrangements for another hotel. We certainly didn't get $269 worth for a night in a Marriota and we always try to stay in Marriotts!!!
Within walking distance for all things uptown. Staff was very friendly and helpful.
Wish the double beds had been queen-sized. Slept in separate bed from my spouse.
Traveled alone, stayed for a night- didn't have anything with me. The hotel provided me with Paul Michel shampoo, condition (that's what I usually use anyway) and even gave me toothpaste with a travel size toothbrush... For such a unprepared traveller who didn't have anything with me- it was heaven. Comparing to people from NYC where I came from NC stuff was unbelievably nice. Live Charlotte and Marriott
The location, facility and hotel staff were all outstanding.
My original booking price for three days was $807. With two daysof internet service and daily taxes it actually came to $950. There is no shuttle service to the airport. With taxi fees and tips it cost me $60 just to go from and back to the airport.
Good location, nice rooms
Avoid odd number rooms, they are on the front side of the building with loud clubs and a noisy street. On the Saturday night I wasvtyere it was noisy until 3:00 am with loud music and people yelling and partying. Sunday night was much quieter.
Very easy to get to. Convenient location to many things to downtown.
$20 a day charge for parking. $10 a day charge for WiFi in your room.
The service was great. The staff was friendly and helpful.
No refrigerator in the room. I had to request it.
curtains couldnt be closed to keep light out and my view was terrible
It is in city center
Hotel was clean and comfortable
Management Staff was rude and demeaning
Excellent location. Staff was very friendly and helpful! Room was very nice and comfortable, just a little on the small side.
Was not aware we would be charged for parking $18 self, Park $24 valet.
The bed was very comfortable. Lots of things to do within the hotel. Walking distance to so much in downtown charlotte
The bathroom was a little snug. Had a battle with the door climbing over the toilet to get into the shower.
I love the bedding was soft like big marshmellow, I had a GREAT night sleep! And woke up to the best breakfast I ever had!!
Location, setup of room very nice and clean.
View from room. The big crack under room door made us able to hear everything in the hallway and the late night drunks were especially disturbing. We were awaken at 2:30 and 4:30 with large discussion of people obviously drunk in the hallway. there is too much space under door and you can hear everything in the hallways.
The room was great and a nice view from the hotel.
Need more closet space. No small soap sample.
The location, staff and updated decor! Starbucks off the lobby was nice. Only 2 minor complaints, everything else was excellent!
The pillows were little puffballs. The bed was great, but my neck hurt the next day from the small and much too soft pillows. Also, no matter what we did with the shower curtain, water went onto the floor.
Staff, Location, Room
Very poor room service. We ordered a bottle of champagne from the room menu and the girl taking the order had to be convinced it was on the menu, then it took another 50 minutes to be delivered.
Location was convenient and free parking
No breakfast or coffee on the house
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