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46 West 17th Street, New York City, NY 10011, United States of America – Show map
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429 verified reviews
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Chelsea Inn's staff speaks: Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
Baggage Storage, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 2.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 429 reviews
Value for money
Show reviews from:
This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 11715 reviews Review score
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 629 reviews Good
Featuring a restaurant, a lounge and a seasonal rooftop bar, this hotel is a 5-minute walk from Grand Central Terminal. All rooms have free Wi-Fi. A game room with ping-pong is available on site.
Score from 3183 reviews Very good
This Manhattan Hotel is less than a mile from Rockefeller Center. It features modern décor and flat-screen TVs in rooms as well as an on-site lounge and rooftop garden.
Score from 2495 reviews Good
The best thing about this hotel is the location, very close to transportation and fun things!
The bathroom was out of service for a long time. Used one that was available downstairs in another room area and that toilet didnt have a toilet seat, a little challenging for women.
One of the front de s k people extremely unresponsive, unfriendly and unhelpful. Maintenance person c ould not respond on weekends to address maintenance problems. Bed was horrific. No elevator so very long stairs made heavy bags a nightmare. The phone did not work in the room and it was never fixed even though i to, d every front desk employee. Nobody but one front desk lady and the maintenance acted like they cared.
Staff is not friendly Towels and bed linen look old and not so clean Breakfast is not included: you get a 3 dollars coupon for each day but only a cup of coffee will cost you more
No electric kettle to make a cup of tea before early morning start.
If you don't expect too much then it's a good place to stay. Nevertheless, it can seem a bit expensive especially after the taxes are added. I paid almost $1,500 for 7 nights while the price advertised in bold on Booking.com was just over $1200.
Everything was fine.
The staff was very friendly and was quick to fix an issue we had with the heat in our room.
The first night there was very cold -- heat was not working and very cold draft coming in through the window, which was right by the head of the bed.
The location was absolutely perfect, Chelsea and Greenwich on the doorstep which were both fantastic places to be. Right next door was a secret bar which was 1920's themed and had fantastic cocktails. The place was very clean, cleaners came in every day with fresh towels and toiletries. Easy to get to midtown and easy subway access.
The decor was a shame, as it was very dated. The shared bathroom was clean but behind a door linked with another room so had to unlock another door to get to it.
Staff was very friendly and helpful
The bed was very uncomfortable
Needed two keys for two of us
The location was the only reason we booked as it was handy to our niece. I doubt this will be sufficient to encourage a second stay unless there are renovations.
The hotel was tiny and desparately in need of a serious overhaul. We did not have any street noise but we could not sleep because of the plumbing noises and thin walls. Thankfully our room was on the ground floor as I doubt we would have been able to get ourselves and our luggage up the narrow stairs.
Location Style Price Staff
Hotel well located near Union Sq. Only one man at reception is friendly
On our departure day (8 december 14) staff at front desk was very unfriendly. No attitude for customer service. Reception is not open h24, so if you have a late evening flight you have to bring your bags with you. Luggage store is open only during front desk opening time. For a shared bathroom for USD 200 per night next time better to spend more dollars to have a basic comfort.
no elevator flooded shower room 404 with pipe noises
The bed. Heating dirty and noisy expensive Need any thing more? The Bed was small, cold air came through the window, the heating was just next to my head so I found my self with a overheated head and freezing legs! I ran away after a day though I paid for days
Given discount vouchers for 1x daily meal a day at restaurant next door which had excellent service
Young receptionist never greeted anyone quite sour, we locked key in room one day took 2hrs for someone to come unlock while we waited sitting on stairs got in 12-30am finally. Room very noisy constant banging of pipes direct behind head of bed throughout night, also walls thin could hear next room every time they used toilet/bathroom also all hours. Radiator heater in room kept making hissing noise also though out night not very safe as extremely hot.
I booked here after a last minute accommodation change. I was in the shared bath and bedroom on the third floor. The room was definitely old but in good shape. Bed was not a five star bed but I can sleep on most things. Bathroom had just been redone and was clean. I think I shared it with 1 other room.
Front desk has limited hours (9-9) so when I needed to check out in morning I was left waiting for the desk to open. Also, there are no elevators to be prepared to carry all your things up stairs.
Very bad wifi reception on the 4th floor, and small beds (very short). There was some mouse poison in a cupboard under a sink, let's hope that was precautionary...
Amazing location right near 5th Avenue & Union Square. Free wifi.
Tired décor, carpet was a bit dirty & towels were very small.
-Location, location, location. -The staff. -La Petite Abeille where you have breakfast.
-Noisy bed (second time) -It's not pristine. I realize this is because of the old building but I think a remodeling is in place.
Location was ideal
checking in was a fiasco. Their credit card system was down. They told me to either come back in a couple hours to check in, or they would take cash. They already had my credit card from booking and wanted my 4 days of staying in cash?? Then they tried putting me in a room with shared bath, after I book studio with room. Things finally got settled, however the late desk person didn't want to give me my cash back when the credit card system was working. Told me to speak with the morning desk clerk if I wanted my cash back. (who was very nice, and apologized.) bathroom was not as clean as I would have liked.
I was most pleased with the staff who very welcoming and accommodating throughout the stay. The room was fine - all the necessities and great value for the money.
I did not dislike anything. And I had no complaints.
Quaint and close to many locations I desired to visit.
The mattress needs replacing - long past its usefulness.
Location was great for exploring and shopping. Lovely cafe next door for breakfasts and late night drinks.
Tons of construction on the street and various deliveries through the night meant interrupted sleep both nights. If you're a light sleeper I would avoid and opt for somewhere quieter!
I loved the location, so close to the Empire state, Rockefeller, and not far from central park.
Trying to sleep wasn't very easy for us. The bed and room were fine but the closed window sounded like it was wide open. We could hear everyone talking and every car go by as if we had a wide open window.
location is excelente ,but I would like to rest 2flor and
street it is noise.
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