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46 West 17th Street, New York City, NY 10011, United States of America – Show map
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411 verified reviews
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Chelsea Inn's staff speaks: Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
Baggage Storage, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 2.
Pets are not allowed.
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 411 reviews
Value for money
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This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 11744 reviews Review score
This boutique hotel is located 1 minutes’ walk from Madison Square Park in New York. Wi-Fi access is available.
Score from 1200 reviews Good
Featuring a restaurant and a fitness center, Hilton Garden Inn Times Square Central is in New York. Free Wi-Fi access is available.
Score from 514 reviews Very good
This Manhattan Hotel is less than a mile from Rockefeller Center. It features modern décor and flat-screen TVs in rooms as well as an on-site lounge and rooftop garden.
Score from 2794 reviews Good
the matrass.. The sound of the club nextdoor, you haar everything. It somebody takes a shower, everything! The first time is went was 4 years ago and everything is still the same included the matrass, horribel. Time they renovate everything!
The hallways and stairs were a bit narrow making it difficult to maneuver. There was no obvious key drop either and their front seat wasn't staffed 24 hours. It was a bit of a challenge to return the room keys with no directions (I ended up sliding them under a window hoping that they would be seen by the staff)
Very cost effective for the budget traveller
Was cold in room, dirty bathroom
Too many furniture's
The heating and the hairdryer didn't work. Breakfast is not included as claimed on internet. Instead they gave us 3$ off coupons for a restaurant next to the hotel where an average breakfast was 15$). It was very noisy to sleep.
Location was good, near metro stations. The room and bathroom (even it was shared with another room) was clean and decent.
the bed was not good at all and the moquette was dirty (very dirty). Never put a foot on it!
Window hard to open, hot
For the price I thought it was great! It was very clean and had everything I needed for my quick stay. It felt safe and the people were very nice.
In the city center of Manhattan♡
I liked many essential qualities that are quite the opposite of today's standard. The place is small. The attention from staff is direct, personal, human. The location is perfect if you're seeing friends or doing business in Chelsea. The accommodations are simple, almost homey. The model of design is of an old house, not a sheik's palace. And of course the price is modest by any standard.
The bathroom was out of service for a long time. Used one that was available downstairs in another room area and that toilet didnt have a toilet seat, a little challenging for women.
The best thing about this hotel is the location, very close to transportation and fun things!
One of the front de s k people extremely unresponsive, unfriendly and unhelpful. Maintenance person c ould not respond on weekends to address maintenance problems. Bed was horrific. No elevator so very long stairs made heavy bags a nightmare. The phone did not work in the room and it was never fixed even though i to, d every front desk employee. Nobody but one front desk lady and the maintenance acted like they cared.
Staff is not friendly Towels and bed linen look old and not so clean Breakfast is not included: you get a 3 dollars coupon for each day but only a cup of coffee will cost you more
No electric kettle to make a cup of tea before early morning start.
Everything was fine.
If you don't expect too much then it's a good place to stay. Nevertheless, it can seem a bit expensive especially after the taxes are added. I paid almost $1,500 for 7 nights while the price advertised in bold on Booking.com was just over $1200.
The first night there was very cold -- heat was not working and very cold draft coming in through the window, which was right by the head of the bed.
The staff was very friendly and was quick to fix an issue we had with the heat in our room.
The decor was a shame, as it was very dated. The shared bathroom was clean but behind a door linked with another room so had to unlock another door to get to it.
The location was absolutely perfect, Chelsea and Greenwich on the doorstep which were both fantastic places to be. Right next door was a secret bar which was 1920's themed and had fantastic cocktails. The place was very clean, cleaners came in every day with fresh towels and toiletries. Easy to get to midtown and easy subway access.
The bed was very uncomfortable
Staff was very friendly and helpful
Needed two keys for two of us
The hotel was tiny and desparately in need of a serious overhaul. We did not have any street noise but we could not sleep because of the plumbing noises and thin walls. Thankfully our room was on the ground floor as I doubt we would have been able to get ourselves and our luggage up the narrow stairs.
The location was the only reason we booked as it was handy to our niece. I doubt this will be sufficient to encourage a second stay unless there are renovations.
Location Style Price Staff
On our departure day (8 december 14) staff at front desk was very unfriendly. No attitude for customer service. Reception is not open h24, so if you have a late evening flight you have to bring your bags with you. Luggage store is open only during front desk opening time. For a shared bathroom for USD 200 per night next time better to spend more dollars to have a basic comfort.
Hotel well located near Union Sq. Only one man at reception is friendly
no elevator flooded shower room 404 with pipe noises
The bed. Heating dirty and noisy expensive Need any thing more? The Bed was small, cold air came through the window, the heating was just next to my head so I found my self with a overheated head and freezing legs! I ran away after a day though I paid for days
Young receptionist never greeted anyone quite sour, we locked key in room one day took 2hrs for someone to come unlock while we waited sitting on stairs got in 12-30am finally. Room very noisy constant banging of pipes direct behind head of bed throughout night, also walls thin could hear next room every time they used toilet/bathroom also all hours. Radiator heater in room kept making hissing noise also though out night not very safe as extremely hot.
Given discount vouchers for 1x daily meal a day at restaurant next door which had excellent service
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