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Newest reviews for Holiday Inn Express Hotel & Suites Chester

  • Anonymous
      Canada
    August 25, 2014

    bed, washroom are good.

    There is no refrigerator, and the air condition is uncomfortable.

    5.8

  • Daphne
      United States of America
    July 29, 2014

    The quiet.and how nice the rooms are.

    In room 211 there's a bed by the window.on the left side of the bed there is a piece of metal sticking out at the end that I hit my right ankle on and badly bruised it.you need to either fix that or put something soft on it or put up a warning sign on the wall somewhere to warn people.that stinker really hurt.other than that one thing,it was great.

    10

  • Abdullatifersoy
      Turkey
    July 24, 2014

    near and comfortable for shopping in Woodbury outlet big rooms

    front desk breakfast

    6.3

  • Linda
      United States of America
    July 21, 2014

    One of the chairs in the room was badly stained. Would not have sat in it .

    8.3

  • Framcis
      United States of America
    July 19, 2014

    All staff members; (front desk, housekeeping, and management) that I came in touch with, were pleasant, helpful and professional.

    8.8

  • Anonymous
      United States of America
    July 15, 2014

    Price was too high

    6.3

  • Elizabeth
      United States of America
    July 1, 2014

    The staff was excellent. The room was very comfortable. Great experience altogether.

    10

  • Frederick
      United States of America
    June 30, 2014

    No soft pillows, only firm pillows in the room.

    7.5

  • Jean
      United States of America
    June 18, 2014

    everything, front desk employees very friendly, manager, very out going and came in to restaurant and gave every one water, he was very personal with every one,his name was Jason.

    10

  • Robert
      United States of America
    May 28, 2014

    Location, easy access off highway.

    Wedding bus blocked our way in upon arrival.

    7.5

  • Susanne
      United States of America
    May 28, 2014

    Front desk employee was prompt and had a great attitude

    There were stains on the chairs The shower curtain was dirty The bathtub looked dirty The wall AC/Heat unit was hanging off the wall when we arrived and was filled with dust/dirt. The maintenance crew came right up and secured it but it was not cleaned.

    7.9

  • Leann
      United States of America
    May 5, 2014

    Everything, check in and out was very easy

    10

  • Guat
      Singapore
    May 3, 2014

    Room facility & cleanliness

    Breakfast

    7.5

  • Mazen
      Canada
    March 17, 2014

    Staff friendliness

    Toilets need to be renovated

    7.5

  • George
      United States of America
    March 11, 2014

    We liked everything about this hotel. What a great experience, the staff was outstanding. We liked our stay and would reccomend this hotel to everyone.

    10

  • Esther
      United States of America
    February 17, 2014

    Staff were kind and helpful.

    Booked with Booking.com...bad choice. I called two days a head to cancel and I was unable to do that . The reason given was cause I booked with Booking.com . The bed blanket was a stained dirty-looking blanket plus the heat in the room did not appropriately work. I did notified that to the front desk staff at the time I checked out. In addition , Holiday Inn charged me $40 dollars more than the price I initially booked with Booking.com No explanation given so far.

    4.2

  • Jorge
      Brazil
    January 10, 2014

    Clean room Good parking

    The warm air did not work well all night. Not a good value for your money

    7.1

  • Joong
      Germany
    December 30, 2013

    location was good to visit woodbury common outlet.

    6.7

  • Iulia
      Netherlands
    October 28, 2013

    Close to Woodbury Shopping Outlets, and some other chain stores as well. Very comfortable beds!

    Only slightly dated

    6.3

  • Anonymous
      Germany
    October 5, 2013

    Reception friendly

    pool not clean

    7.9

  • Anonymous
      United States of America
    July 31, 2013

    Location was ideal for me

    There wasn't any refrigerator in the room. The indoor pool wasn't very clean

    7.5

  • Anonymous
      Canada
    July 28, 2013

    close to Woodbury outlets and restaurant Lobster pier which offer wonderful dishes

    10

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