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162 East Ontario Street, Gold Coast, Chicago, IL 60611 – Show map
Excellent location – rated 9/10! (score from 560 reviews)
Rated by guests after their stay at Red Roof Inn Chicago Downtown.
|Superior King - Partial View|
|Deluxe Double Room with Two Double Beds - Partial View||
|King Suite with Sofa Bed|
|Superior King Room|
|Standard King Room|
|Deluxe Double with Two Double Beds|
|Standard Queen Room Accessible|
|Double Room with Two Double Beds|
|Standard King Room - Partial View|
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139 properties in Chicago
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560 verified reviews
They speak your language
Red Roof Inn Chicago Downtown's staff speaks: English
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Food & Drink
Bar, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 44 per day.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, ATM on site, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 560 reviews
Value for money
Show reviews from:
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2508 reviews Good
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1425 reviews Excellent
Just a half block from the luxury shops of the Magnificent Mile, this historic boutique hotel is in the heart of Chicago, less than 1 mile from Navy Pier and Millennium Park.
Score from 777 reviews Good
In the heart of downtown Chicago, seconds from the Magnificent Mile area and popular attractions, this hotel features exceptional accommodations complete with an on-site restaurant.
Score from 504 reviews Excellent
I loved the fact is was clean & update furnishing. It was a block over from the store front malls & Great restaurants
I didn't like how small the bathroom was & the low water pressure on the shower. But nothing overbearing.
Location is in the center and very close to the lake and to the beach.
Good location, staff were nice
Small pricy room, some small cleaning issues, unventilated room
Good price specially where it is
Good location, friendly staff, clean room.
Older building that needs to be upgraded. Room was a little small. Bathroom was small too.
I like the location and the staff was good and pleasant.
Room was small and cramped. Inadequate lighting. Wifi and cable dropped out for long period of time and for this the Rebated some money.
The hotel was filthy. Floors (especially hall floors)were covered in trash but yet there were vacuums on every floor. Maybe they were for decoration because they weren't being used. Staff was not professional at all. For price of room it was very disappointing.
Location, location, location!
The sink and tub didn't drain well.
Roof wasnt half serviced the first day, not touched the second. A cotton wood bud was on floor outside our roof on the first, was still there on the third. Not good.
Couldn't get wifi in the bedroom. Had to sit in the lobby for it.
Constant problems with Wi-Fi Dusty furniture Looks and feels old
Great location for a good price Staff were friendly although didn't go out of their way to help
There was no wifi in my room and the phone was broken
Very accommodating and friendly staff who were willing to do anything they could to help make our stay as good as it could be!
Location is close to all the POI that I wanna visit.
The room where exellent to rest, after walking a lot the all day.
Not having their own parking lot. To pay extra to park the car, to expensive. The floor of the shower was to dirty.
The location is very good, close to everything.
The room wasnt cleaned every day. Staff is a little grumpy. My reservation got lost when I arrived. Elevator didnt work, poor maintanance of the building.
The hotel location is very close to most attractions, very convenient to get to places and to most eateries.
Clogged sink, had to bear with it for a night. Managed to get a different room the following day. Would've been nice if we didn't have to see black stuff coming out of the sink... =(
Bed was comfortable.
Thermostat did not control room temp. Floor was dirty and never cleaned during 4 day stay. Housekeeping did not leave wash cloths, coffee or tea packs, or cups after first night stay. Poor lighting; mildew on grout in tub area. Very little attention to details of cleaning the room.
Locations is great for walking everywhere downtown, just off the Mile
The hotel is very run down. Our bath tub would not drain, air conditioner was so loud you couldn't sleep and room was dirt. A disappointment.
Bad sofa bed, very thin wall, bad service, no extra bedding, wifi did not work. AC did not work. Bad smell in room.
Location is great, about a 5 min walk from the cloud gate, room is clean, beds are nice
* The proximity of the hotel * The value of the hotel * The hotel staff * The location of the hotel to Lake Michigan * Centrally located. * On a bus route
Hotel needs a deep clean. When trying to unplug the radio I pulled out the bed and there was a used syringe behind the bed. Our room was not vacuumed all the time we were there. I think it would be a great idea if someone gave it a thorough clean. They don't have a breakfast room and we were sent to a restaurant a few streets away.
Location in the Gold Coast was sublime.
Was told the facility had been remodeled. Room appeared run down, almost shabby. Bathtub was painted and peeling. It did not drain for 3 hours. Little to no water pressure. Carpet was dirty. Bed was not a quality bed. Felt like a cot at Summer Camp. No cups for the in room coffee maker. Had I known what condition the room was, I would have opted for a different hotel. Perhaps money would be better spent in the guest rooms rather than spending it on the lobby.
Location - downtown Michigan avenue right around the corner. Excellent value.
A fridge would have been nice.
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