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Red Roof Inn Chicago Downtown
162 East Ontario Street, Gold Coast, Chicago, IL 60611 – Show map
Excellent location – rated 9.1/10! (score from 523 reviews)
Rated by guests after their stay at Red Roof Inn Chicago Downtown.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 28 at 9:50 PM from the United Arab Emirates.
6 Reasons to Choose Red Roof Inn Chicago Downtown
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523 verified reviews
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Red Roof Inn Chicago Downtown's staff speak: English
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Food & Drink
Bar, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 44 per day.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, ATM on site, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Red Roof Inn Chicago Downtown accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests under the age of 21 are only allowed to check in with a parent or legal guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 523 reviews
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Clogged sink, had to bear with it for a night. Managed to get a different room the following day. Would've been nice if we didn't have to see black stuff coming out of the sink... =(
Bed was comfortable.
Thermostat did not control room temp. Floor was dirty and never cleaned during 4 day stay. Housekeeping did not leave wash cloths, coffee or tea packs, or cups after first night stay. Poor lighting; mildew on grout in tub area. Very little attention to details of cleaning the room.
Bad sofa bed, very thin wall, bad service, no extra bedding, wifi did not work. AC did not work. Bad smell in room.
Location is great, about a 5 min walk from the cloud gate, room is clean, beds are nice
Location - downtown Michigan avenue right around the corner. Excellent value.
A fridge would have been nice.
very nice and friendly staff great location
no AC in the lobby AC in rooms seem old and not very efficient room's floor looks very old or perhaps not clean enough
mediocrity seen/tolerated throughout facility
The location, close all the things we wanted to do.
Behavior of desk supervisor was truly shocking; loud, abusive, and really rude. Room smelled of smoke and did not look as if it had been properly cleaned for a long time. Extremely disappointing and unpleasant experience.
Close to many things. We walked pretty much everywhere and the staff were very friendly. The double beds were extremely comfy.
The wifi wasn't always very good and the rooms are very noisy from the ambulance sirens. Rooms could do with a bit if a facelift, peeling paint and holes in walls.
Room was small, lobby tiny too. Air condition was impossible to control and very noisy. The water pressure in the shower was way too low. The staff was indifferent at best. The hotel bar was vastly overpriced.
perfect location if you're visiting Chicago
the rooms were awful cramped
The room was completely dirty. Walls were breaking down. When asked to be changed to a different room because of the cleanliness we got the same kind of room. The toilet leaked all over the bathroom floor the door didn't seem to lock tightly. I payed for 2 nights and only stayed 1 night because of the disguss. Would never in a million years recommend this hotel to anyone.
Looby, rooms, hallway filthy. Leaking toilet smelled of urine. Room sadly appointed and old. Everything aged, smelled and looked old, run down and in disrepair. Ridiculously high room rate.
Close to shops and attractions within easy walking distance
Appearance in need of renovation and upgrade
Friendly staff, location
No breakfast, very small room, WiFi was not working, most of the time,
location was great just of Michigan ave
building needs new carpet or a good steam cleaning. Windows outside were very dirty.
The location is great. It is pet friendly
The walls are paper thin. The bathroom is very small and needs updating. While we were there twice an elevator broke down for an extended period of time.
i only like thevlocation clean towells
i did not like staff specially a lady it was no housekeeping even they scream on the hallways the rooms are dirty very small an outdate for price its horrible
One block off Michigan Avenue with tons of restaurants and shops.
Location and helpful staff
Shoddy decorative state, ageing furniture
Walking distance to everywhere. Staff helpful and pleasant. Very comfortable beds.
Room very very small. Four of us travelled to Chicago and no wardrobe or dressing table / mirror. There wasnt enough room for our 4 suitcases.
Walking distance to Navy Pier and the Magnificent Mile.
No breakfast, poor facilities. Room was clean although towels and sheets looked old and were almost begging to be replaced.
The first day we didn't give tip, therefore our room was not being cleaned. The second day we learned the lesson. We gave tip and the room was cleaned!
Location, room was large enough for us and our 15 year old son ( had an extra 1/2 bath)
Bed too soft.
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