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162 East Ontario Street, Gold Coast, Chicago, IL 60611, United States of America – Show map
|Superior King - Partial View|
|Deluxe Double Room with Two Double Beds - Partial View||
|King Suite with Sofa Bed|
|Superior King Room|
|Standard King Room|
|Deluxe Double with Two Double Beds|
|Standard Queen Room Accessible|
|Double Room with Two Double Beds|
|Standard King Room - Partial View|
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645 verified reviews
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Red Roof Inn Chicago Downtown's staff speaks: English
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Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 44 per day.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, ATM on site, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per night when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 645 reviews
Value for money
Show reviews from:
Across from Grant Park and within walking distance of popular Chicago attractions such as Soldier Field, this hotel features an on-site restaurant and has comfortable guest rooms with free Wi-Fi.
Score from 655 reviews Good
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2948 reviews Good
Just a half a block from the luxury shops of the Magnificent Mile, this historic boutique hotel is in the heart of Chicago, less than 1 mile from Navy Pier and Millennium Park.
Score from 769 reviews Good
Within 2 blocks of Lake Michigan and the Museum of Contemporary Art, this downtown Chicago hotel features free Wi-Fi. Its apartment-style accommodations have a full kitchen.
Score from 1696 reviews Very good
The staff was helpful and polite. Even though we arrived after midnight. Valet parking was by far the best value of any hotel.
Elevators, rooms and bathrooms are SMALL!!! The beds almost touch the dressers. and I could touch both walls of the bathroom with my arms stretched out. And paint was peeling in the bathroom as well.
Great location. Good value for the price. Very clean. Staff was very friendly
Room was a little dark. No breakfast
Everything was great and liked staying there.
Clean, nice hotel with friendly staff.
I could not get the wifi working and found out it was 'down' during my stay. I needed computer access for business so this put me in quite a pinch.
No heat in rooms. (Booked 2 rooms) dirty, rundown, lights did not work.
The water in the bathtub took forever to goes down.
Staff tried and were pleasant and helpful. The location was excellent - it was much cheaper than most other hotels in the area and although it wasn't flash it was clean (apart from the blocked toilet) so it served its purpose. Wifi was excellent - worked better than mine at home and had strong enough signal to watch netflix etc .
We ended up checking in quite late - we were worried about the reviews of the hotel but when we got to the room it was clean....but when we entered the bathroom the toilet was blocked. Badly. They sent up the security guard to try and clear it but he was unsuccessful so we spent the first night without a toilet. It was cleared the next morning when the maintenance man came, but considering the rest of the room had been serviced before we arrived the cleaning staff either ignored the blocked loo, or the desk staff/maintenance guy ignored the report. But they did give us a discount for our trouble. The staff did seem overworked and were doing their best - but seems like things slip through the cracks here.
Location Venue Free Wi-Fi (even you have to log in frequently)
Dirty. Don't clean the room properly. The bathroom walls and floor dirty. Use to clean very late in the afternoon and don't do it well.The staff is indifferent to complaints. The lobby, the carpets in the hallways and elevator were the same as if it had never been cleaned.
The hotel we chose was dissatisfying, but my experience using Booking.com was incredible. The phone support was top notch and the staff was very helpful in assisting us with reservations and accommodations. I will definitely keep using your services. Thank you.
I would not recommend this hotel. The rooms were incredibly unclean. The price was very expensive for only one night. The staff was rude and spoke negatively of their own hotel. We will be choosing another location next time we're in town.
Very disappointed in the overall cleanliness. Not up to par compared to other Red Roof Inns from my experience.
Easy access to most everything
That one receptor ist was unable to give an information whether there is a musical theatre nearby.
Location, free luggage storage until check-in, coffee in room, adequate supplies
It was an old facility in need of updating.
Dark, not clean, old , a bit rein down- staff was not that helpful
Would not return at that price - or any price for that matter
Location was absolutely perfect. Right where you wanted to be and considering the hotels surreounding it it was definitely very cheap for its location. Staff were friendly and helpful if you had any issues etc
Wifi was horrendous. I spent more time trying to connect to the wifi than using the internet. It regularly just wouldn't work for 12+ hours and when it would start working it would cut out after about 15 minutes. The room was very dark - not much lighting at all. They provided you with one toilet roll and wouldn't change it until it was absolutely finished (I think we had one sheet left on a roll and they didn't change it). We went down and asked for more at the reception desk and they did give us one then and there. Beds were a little wonky - if you slept anywhere but the middle you'd roll clean off (though this could just be my room) Two small lifts (maybe 5 people max or two if you had luggage) that served all 16 floors and for part of the time we were there one stopped working.
Closeness to the city. Value
Just near Michigan Ave. Excellent location. You can go to a lot of places just on foot. CTA is also easily accessible.
WIFI is almost none in the room
Rooms needed painted and more thorough cleaning
Near by good restaurants, coffee shops,Michigan Ave1/2 block away
Paper thin walls
Everything right outside door. Staff friendly.
Checked in at 4pm but had to wait 30 for clean room. Older building but feel it could have been cleaned better. Makeup on door. TV on when I went into room More like a motel six but I knew going in not to expect much. It served its purpose
Room space , room equipment , stuff members
Hotel facilities , room service , price
chair at desk wouldn't go high enough. wi-fi wouldn't connect. elevator went out. no shampoo or conditioner in room.
All the outside noise at night.
Never ever recommend to anyone stay that place.
Wi Fi Over charging in different heads while final check out
really nice hotel, super close to shopping area and you can walk to every highlight. Lobby is small but cute with an ATM, which is convenient.
wifi didn't work on my or my friends phone
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