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162 East Ontario Street, Gold Coast, Chicago, IL 60611, United States of America – Show map
|Superior King - Partial View|
|Deluxe Double Room with Two Double Beds - Partial View||
|King Suite with Sofa Bed|
|Superior King Room|
|Standard King Room|
|Deluxe Double with Two Double Beds|
|Standard Queen Room Accessible|
|Double Room with Two Double Beds|
|Standard King Room - Partial View|
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164 properties in Chicago
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748 verified reviews
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Red Roof Inn Chicago Downtown's staff speaks: English
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Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 48 per day.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, ATM on site, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per night when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 746 reviews
Value for money
Show reviews from:
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 3032 reviews Good
Located in the River North neighbourhood of Chicago, the hotel with free WiFi access is 1.7 km away from historic Navy Pier.
Score from 184 reviews Excellent
Featuring an all-season rooftop pool encased by a glass ceiling, Chicago's Essex Inn also includes a terrace with city views and free high speed WiFi access.
Score from 244 reviews Good
Within 2 blocks of Lake Michigan and the Museum of Contemporary Art, this downtown Chicago hotel features free Wi-Fi. Its apartment-style accommodations have a full kitchen.
Score from 1558 reviews Very good
Peeling. Paint in room
I had to check in late due to delayed flight and at the time of check in d staff just refused to take cash although I had mentioned at d time of booking. When I brought this up at d time of check out the other who were present were surprised to know this. I believe they should train their staff much more
Customer service was unfriendly and not helpful to provide us with a decent stay.
The wifi did not wrk in the rm the entire stay
All in all, everything was good.
However, there were two of your front desk ladies that were a bit rude. I believe that their smile and politeness is what should make clients a bit more comfortable with their stay. Two of your staff members did not do a very good job with their "welcome to Red Roof Inn"
windows didn't open
Cold lobby and smoke smell in room.
The location to the red line el system as well as to Navy Pier.
The only complaint is the shower did not work properly.
Great location. Great value for money.
Lobby could be upgraded.
I really liked this hotel. The location is good, close to a subway station and to many museums. Also, there are coffee shops and Walgreens/CVS close by. The staff was nice and they stored my luggage because I arrived early and my room wasn't ready. Free Wifi :)
I didn't like the shower so much, because it wasn't that hot and when I took showers the whole bathroom got wet.
The room the comfort and staff
The wi fi didn't really work I had to keep logging in and out of the network.Plus I couldn't hookup my ruku to the television
Friendly staff, good location.
The wifi was working good in the superior king room, when I had to extend my stay for extra day and stayed in the standard king room the wifi was not working in the room and I had to work in my iPad from the lobby to do my flight check in and other reservations.
1 block from the Magnificent Mile, amazing location. Hotel simple but clean rooms and bathroom, suitable for a city trip.
the house keeper didn't clean my room the first night and I ran out of toilet paper. so I had call the front desk. if she had done it then that wouldn't have happened.
We booked a 2 room suite neither toilet worked!! It was very smelly in the hallway and stairs!! And they ran my card through so many times the bank froze it due to fraud!! The pictures were not the same as the room!!
The one African American lady was really nice and helpful, and the room service crew
What you see on the picture is different in person, I could see dirt every where almost as if they don't vacuum the hotelocated at all.
Convenient. Price. Big room
Bathroom : bath tub was stuck.
Location and price
First room I got was a room where people smoked. Wifi never functioned, had to go to Starbucks. Room was not being cleaned. Only price and location were good.
Nothing at all.
Rooms weren't clean, and there were insects in the room, and i told them to clean but they did not actually, and they charged me 400 hundred dollars for smoking in tge room and i did not in fact.
the staffs are so nice to help and the location is very very convient! Btw, there's a great cinema nearby!
the heating machine is noisy.
great location, good price you get what you pay for, would stay again
The room was excellent,clean nice size as the price is right
Showers could have more water pressure
Excellent location. Not expensive. We had nice view form 14th floor. Our room was in the corner of building.
It was pretty cold. Cold air blows from windows. Coffee-maker did not have tank for coffee-bag. We have to brew tea instead of coffee. Wi-Fi did not work at all. More exact it had good signal, but when I tried to connect, I could not. My tablet said: very unreliable signal. Also toilet flows away so that we had to drop towel on the floor. Condition/heater was very-very load, I woke up several times per night.
Location! Bathroom was clean
Bedroom was dirty Poor free Wi-fi signal inside the Bedroom
Front desk manager very surly and draconian. We were not allowed to check in 1 minute before check in time.
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