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540 North Michigan Avenue, Near North Side, Chicago, IL 60611, United States of America – Show map
Excellent location – rated 9.3/10! (score from 349 reviews)
Rated by guests after their stay at Chicago Marriott Downtown Magnificent Mile.
|King or Double Room with City View|
|Guest room, 1 King, Premium City view, High floor|
|King or Double Room - Club Lounge Access|
|Executive King with City View|
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155 properties in Chicago
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350 verified reviews
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Chicago Marriott Downtown Magnificent Mile's staff speaks: English
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Fitness Center, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 56 per day.
Public parking is available on site (reservation is not needed) and costs USD 41 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 349 reviews
Value for money
Show reviews from:
On Chicago’s Magnificent Mile, this luxury hotel is just 1 mile from Navy Pier. It includes an on-site restaurant and relaxing in-room massage services.
Score from 800 reviews Very good
This high-rise downtown Chicago hotel offers panoramic views of Michigan Ave and the vibrant Magnificent Mile. It features an indoor pool, a Starbucks Café and an on-site restaurant.
Score from 168 reviews Excellent
On the Magnificent Mile, this historic luxury hotel is a 10-minute walk from the John Hancock Observatory.
Score from 329 reviews Very good
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 3039 reviews Good
The paid wifi was quite fast.
The wifi was a little difficult to setup—their portal didn't load properly on the first try.
Valentine's get away = 600 kids running everywhere . Gymnastic meet at angry pier!
Close to Michigan ave
Pool too small... Boring
bathrooms too small
Staff and Location
Rod are extremely small for the price that you pay, I understnad its the downtown area but expect some level of space.
We stayed here during the recent blizzard when our flight was cancelled. We'd already checked out of our original hotel and needed a room for one night. We had no baggage, since it made the overbooked flight we were bumped from two days earlier. This could've been a really bad experience, but it wasn't, mainly due to the staff. The front office agent was very hospitable, trying to make the visit comfortable for us. The room was comfortable, but a little dated, and the location was close to everything. Which is great when you're on foot. I'd stay again just because of the staff.
My only complaint is that they charge for Wi-Fi. In this day and age, that should be a free service.
Location, comfy bed
Staff was very friendly and helpful, and let us check in early.
Pool was a little small, paid wifi was very expensive.
The best part of our entire stay was the location. Hotel is right in the heart of shopping district. Ambience was amazing. Loved our stay
We did not like the customer service. When we checked in we asked the receptionist about the parking and she said parking is included in our package, but during checkout we got charged $46 for parking fees. We tried talking with the hotel staff and they said there might be some miscommunication which wasn't fair.
The pool facility was excellent.
Very noisy New Year's Eve however I did realise that this would be a possibility.
The view was spectacular.
It was strong urine odor in the bathroom.
Had a great location and view from the window, shower heads are high flow. Staff was helpful, decent value for location.
Pool was small and crowded Windows are extremely thin Beds too small "Starbucks" is just the bar serving coffee No free wifi in rooms small bathroom $46 a night self parking Hall doors do not block sound
The bed was comfortable and the view and location of the hotel was good.
It was three of us. I booked and asked for 2 double beds and they gave me one King sized bed for 3 people.
Hotel was clean and great views.
Bathroom needed updating.
They tried to put four adults in a room with one king bed even though the reservation clearly requested 2 double beds for 4 adults. Moved us to a room with a sofa bed and a cot that took them more than 4 hours to deliver. The service in the bar and the restaurant was unbelievable slow. I would never stay here again.
We went for the museums and found we parked our car once and everything we wanted to do was within walkung distance. The valets and guest services people were fsntastic. Super friendly and helpful.
The towels were like sandpaper and we had booked two doubles but ended up with a king and the rollaway they brought was not very comfortable
We loved the location and the vieuw, special thanks to Matthew the conciërge for the great help with the rooms etc, he made our stay!! Only the pool was a little dirty and no Christmass atmosphere in the hotel.. but overall we had a great stay and the staff was very friendly!!! We will come back!!
The hotel was friendly and comfortable. Great service. Good location.
I think WiFi should be free.
The whole other experience
Location was close to shops, restaurants, and sights. Lounge was a hopping place!!!
Room and hallway looks run down. Bathroom needs remodeling or need more space.
Vending machines empty 38th floor
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