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Most recent booking for this hotel was yesterday at 23:29

Score from 313 reviews Good 7.4/10

Newest reviews for Comfort Inn JFK Airport

  • Muhammad
    August 27, 2014

    Location, pick up by shuttle, shuttle to subway

    Small room


  • Alistair
      United Kingdom
    August 24, 2014

    The staff at the desk were very good

    All the rest, small room, dirty, poor AC, no food facilities etc


  • Lizelle
      United States of America
    August 16, 2014

    Very close to JFK Convenient Clean, comfortable rooms


  • Paul
      United States of America
    August 9, 2014

    Good bed, clean bathroom, pleasant efficient staff. Got picked up right away at Federal Circle. Dropped off at JFK next morning on time.

    No wifi in room, noisy air conditioner.


  • Anonymous
      United States of America
    August 6, 2014

    I was in transit to a family emergency; my family tried to reach me, repeatedly calling the reception phone over the course of 20 minutes. No one ever answered. When I raised this with the reception staff, he did not apologize. He did not even seem to care. I was personally offended, and I believe this is an impractical place to stay.


  • Cherry
      United Kingdom
    August 4, 2014

    Arrived at the shuttle bus stop just as a Comfort Inn bus was about to pull out. We flagged it down to stop, but the driver ignored us. Then, already tired from our long flight, we had to stand up waiting for over half an hour for another one.

    Nowhere to eat out. Room was very small. Not much room to move around the bed.


  • Anonymous
      United Kingdom
    August 4, 2014

    The used contact lens, the lid from a cleaning product left lying on sideboard, hair in the bed. The hotel was disgusting and I will never stay there, or in any other Comfort Inn again. Paper plates at breakfast are I appealing and very bad for the environment.


  • Lauren
    August 3, 2014

    The receptionist was helpful and quick to get us settled in as it was so late and we had to leave very soon for another flight

    We had no USA phone and when we got to Federal Circle there was no courtesy phone to ask the hotel to collect us. The other van that said Comfort Inn on it said it was going to another property and that we had to call- we had no USA change, and no USA phone yet activated, it was a stress we could have done without at that hour


  • Anonymous
      United States of America
    August 3, 2014

    Price and quality about right...

    Breakfast room a bit small...


  • William
      United States of America
    July 30, 2014

    Location was good. Staff was professional and courteous.

    I was disappointed not to have a small fridge and a small microwave as some other comfort inn that I stayed in the past. When I asked for one, I was told that those vanities are given on a first come basis, I know that was a lie. For $140 a night, I should have had one.


  • Hasmin
      United States of America
    July 28, 2014

    My room smelled like it used to be a smoking room and they tried to cover up the smell.


  • Barbara
    July 19, 2014

    Close to airport. No

    No food late ay night


  • Diane
      United States of America
    July 17, 2014

    Proximity to airport; free shuttle; competent staff

    A little shabby


  • Mohammad
    July 15, 2014

    It had no elevator in service and everything is old and needs refurbishing , it felt like a 2 star hotel


  • Marie
      United States of America
    July 15, 2014

    Hot breakfast Location Daily room service Friendly and courteous staff On-site free parking Cold A/C and refrigerator Operable microwave in the room Flat screen television Easy check in Hotel appearance/maintenance Big, comfortable bed and pillows

    The carpet requires updating.


  • Glen
      United Kingdom
    July 13, 2014

    We chose it as it was close to the airport, so we could crash out and move to a city centre hotel next day. The room was large and the breakfast was pretty good, certainly surpassed our expectations. Self service but plenty to choose from, including freshly made waffles.

    Décor was a bit tired and we waited a while for the shuttle bus at the airport. But it wouldn't put us off staying there.


  • Sonia
      United States of America
    July 12, 2014

    Friendly, helpful staff, airport shuttle was convenient, easy to get to subway to NYC, very clean. Perfect for between flights.

    Didn't realize we had to take Air Train to Federal Circle for pickup to hotel.


  • Tim
      United States of America
    July 9, 2014

    The rooms were extremely small and pricy. Not too far from alot of attractions but traffic was horrible always.


  • Virginia
      United States of America
    July 6, 2014

    Hotel friendly and clean. Good breakfast. Pickup and return Shuttle to airport on time.

    Could have used better directions to Shuttle parking lot.


  • Sandra
      United States of America
    July 6, 2014

    Close to the airport! Airportshuttle Nice breakfast

    Not a nice area No restaurants closed by


  • Bruno
    July 6, 2014

    The breakfast os good. And the staff team help you with doubt about how to get where you want to go.

    The location is very far from any metro station.


  • Salaheddin
      United States of America
    July 4, 2014

    There was free wireless internet

    I checked in on 6/30/2014 and checked out on 7/1/2014. The day time receptionist was not professional at all. His face does not have any smile while talking. When I arrived with 5 suitcases, and 3 carry-on bags. The day time receptionist was just watching and no body from the hotel staff offered any help. I also asked him about any nearby restaurants that can provide delivery to the hotel, he answered 3 wards with mask face check the room booklet!!. The 2nd floor corridor did not smell good. The room 206 was too cramped with 2 queen beds look like full size not queen size. The disk looks old with many scratches. The disk chair was not clean. When I went down stairs to use the reception computer to do my flight check in, I did not find it free. However, the night shift receptionist who was nicer than the day shift one, offered to do my flight check in through his computer for free. Moreover, my kids and my wife were disappointed when they learned that the breakfast did not include any Omelet, and when we asked the lady working there she said the owlet is prepared at 8 am!!!!!!!. I should be at the airport at 7 AM. I paid $167 for one night and it really did not worth it I strongly recommend you guys improve your services since you represent the face of New York. Decision is yours


  • Ian
      United Kingdom
    July 3, 2014

    Friendly helpful staff.

    Would have been good to have a bar to buy some beer. However, the staff helped us order some for delivery.


  • Alain
    July 3, 2014

    The location close to airport



  • Phaedra
    June 29, 2014

    Shuttle service to mall and airport.


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