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citizenM New York Times Square
218 West 50th Street, Times Square, New York, NY 10019 – Show map
Excellent location — rated 9.7/10! (score from 1846 reviews)
Rated by guests after their stay at citizenM New York Times Square.
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6 reasons to choose citizenM New York Times Square
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1846 verified reviews
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citizenM New York Times Square's staff speak: English
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Food & Drink
Bar, Snack bar
No parking available.
Packed lunches, 24-hour front desk, Express check-in/check-out, Luggage storage, Business centre
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Allergy-free room
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
citizenM New York Times Square accepts these cards and reserves the right to pre-authorise your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note, this property may not be suitable for guests looking for bellhop, porter or room service.
Please note that rooms with views can only be arranged upon check-in, subject to availability.
Please note, the property does not accept cash as a method of payment.
Please note that the terraces, fitness centre and rooftop bar will open in June 2014.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1846 reviews
Show reviews from:
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Decor Location Staff
Duvet instead of sheets room a little bit too small
Breakfast, the moden design of the hotel
excellent view and lounge on top floor
Very clever way a small space is designed. Super view from the room and even more super from the roof top bar. Very comfortable bed. Location was also great. I'd definitely stay again if possible.
A bit pricey, but expected considering the location.
Really funky hotel in a great location close to Times Square. Staff were all very helpful and charming. Room was small but comfortable, with mood lights, etc controlled from a tablet. Good lobby bar and buffet breakfast. Best of all, there is a cocktail bar for guests only on the roof with great views.
Cocktail bar closes too early.
Great lobby and skybar, friendly staff, super nice breakfast. Great modern concept.
excellent concept, very unusual style, but at same time evident.
Modern, all room controls done by tablet, awesome Showers
The room is perfect for sleep. Great bed, dark when you want, silent and clean. The control of lights, sound and curtais by tablet is really confortable. The lobby and bar are awesome. The wi-fi was perfect on my room(9 floor) and the staff was really really helpful. I was afraid about the room size. It's small, but sufficient for me.
The gym could be better.
Size of the room
good placed object next to TimeSquare; very very helpful na professional crew ;) awesome lobby with soul ;)
the ventilation system is not efficient enough, and bcouse windows can't be opened, there is high humidity level in the room, aircon is not healty, I've headache after two days of sleeping there; the toilet is part of the room and the chmistry they use to clean it, stinks all day and night... no wifi in the gymm ;(((
It's so quirky and funky. Staff were super friendly. Loved it's location loved it's style love Citizen M
Position, facilities, room comfort, friendly and young staff
Nothing to say
This place is stunning. The staff are brilliant and it's obvious they actually enjoy being at work. Facilities are great and you get everything you need and nothing you don't. The rooms are incredible and a great use of space so don't worry about the size. Citizen M has really raised the bar and I will definitely be using them for other stays
I really can't fault them at all.
Great Location ,modern hotel with great check in staff
Bar Tenders on Roof Top Bar not the Friendliest !!!
Perfect location near Times Square and subway to JFK. Confortable bed and quite large and super modern room
Room could be better soundproofed considering we were at level 11 we heard a lot of noise from the street. The shower was not enough warm.
I loved everything about this hotel! The location is amazing. You feel like home! The bed are the most comfortable i have ever stayed and we had a blast there! It's the best hotel for young couples and a perfect accomondation for business trips!
Depending too much on technology
The location is terrific, the breakfast which include fresh granola is just unbelievable. The bed is very comfortable and of high quality .
The size of the room.. I was with my son and it is really small but inside the room everything is very well studied which make things easier but few more square meters will have been just great
Great hotel, amazing location, really nice rooms (small but we expected that) - liked the moonpad idea (: The bar on the 21st floor has a great view! Excellent choice for a couple!
The staff didn't know how to answer most of our questions about the city... Breakfast (if not included) - expensive.
Everything! The roof top bar is spectacular!
That I had to get up at 5:30am & check out to go to an early business mtg.
Location...Location...Location Staff were super friendly Rooms were tight but very well organized...bed was awesome! Fun place to stay Good services and food available
No wash cloths (face)
Location is great, close to metro station as well as some main attractions such as Time square and MOMA. And the staff is helpful and friendly.
The room is a little bit too tiny taking the room rate into consideration. Besides that, everything is great.
I liked how modern it was..everything is controlled by a tablet. Great shower & view. This hotel is great for couples..I wouldn't bring my family there. I will return again but it is a bit pricey!
Only things I didn't like was my bathroom had no wash cloths & the staff didn't bring me any like they said & the rooftop bar was very nice but closes too early considering you're in nyc(11:30) and they served no food. Other than that hotel is nice.
Excellent staff - Luciano was amazing: thank you! Good design hotel. Easy check in and out. Cool vibe. Great location.
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