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790 Ellis Street, Tenderloin, San Francisco, CA 94109, United States of America – Show map
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1035 verified reviews
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Civic Center Inn's staff speaks: Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service
Non-smoking Rooms, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1034 reviews
Value for money
Show reviews from:
Enjoy easy access to major San Francisco attractions, including Fisherman's Wharf, this conveniently located hotel has guest rooms with free Wi-Fi.
Score from 631 reviews Good
Just a 5-minute drive from the Golden Gate Bridge, Alpha Inn and Suites offers free Wi-Fi and spacious accommodations. Guests can enjoy a convenient 24-hour front desk.
Score from 621 reviews Review score
Placed in downtown San Francisco's Tenderloin district, only a few minutes from popular attractions such as Union Square, this motel offers comfortable accommodations in a central and convenient...
Score from 543 reviews Good
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 3106 reviews Good
Rats in the walls and heater unit scratching and squealing all night have complained but no one has gotten back to me. Its been two days.
Bed was nice it was clean
The room was filthy,the towels were ripped and dirty, the bedspread was covered with burn marks. Absolute filthy place.
The price was appealing, but factor the loud groups and people knocking on my door throughout the night... Not so appealing.
had to go to a local store to buy washcloths since they didn't provide them.
that the parking although limited was free
This place is dirty and filled with prostitutes, even saw used condom at staircase. We booked two bed queen room on booking.com. On arrival we were told that they don't have this room available and we were given a single bed king room. On checkout I asked for a partial refund, because of smaller room, but person on reception said he cannot do it and I need to talk to manager. I tried to reach manager over the phone 4 times, but he was never around. During last call I was given his email address. Sent him email, but didn't get a reply for more than one week already.
A poor part of the city, expect a lot of homeless people milling around the surrounding area.
They did not provide a butler or free dry cleaning
Location, bathtub W/Shower, AIR COND., New bathroom, clean, LOCATION it makes most of what you want to see and do in SF fairly close for a great price!The staff house keeping, security,are awsome
Staff could be more friendly but I think the attitude we encountered was simply one that they didnt have time for small talk and wanted to get on with their job, no big deal.
Great location, free parking, budget stay. Those complaining about homeless people opposite the building shame on you. They are not intruding on your business and it is a big part of big city life. This is not the ritz. this place would suit people after a no frills budget stay and people who are street smart and know what city life can be like. they have made major renovations here which are ongoing but not intrusive. Give it a go it really is not as bad as the previous reviews. You might be surprised.
WiFi was slow.
The price and the location are hard to match.
Located in a bad part of town with a lot of shady characters hanging around
Cheap price and free parking
The "free parking" lot is not guaranteed & the manager will lie tooth & nail to keep your money.
Took an hour to check in, and the passive-aggressive desk woman wouldn't let us fill in our registration form while we were in line. We were 5th in line to check in (no checking in before 2!) and it took a full hour to get to us. Then, after we stand there and fill in all of the demographic info, she goes to a stack of papers & pulls out one that has all of that already printed on it. Frustrating.
Close to Great American Music Hall.
Parking lot behind the hotel is full of homeless and other suspicious-looking people
Good room overlooking Ellis st (I would probably be not that happy if I got a room facing the other side)
Shower not working. Bathroom lacking facilities
Location with free parking
location, very unsafe for family, noisy, unsecure, etc
Homeless can easily walk around the hallways
Too noisy, unfriendly environment, trouble with parking, and room problems.
Bums everywhere, it was so loud at night. The place had "free" parking but let's anyone park there, so limited. The staff was rude & lazy.
It was the cheapest hotel. Walking distance to some cool sites. Free parking & free wifi.
That the staff had no compaction about what had happened there
We didn't like the mice in our room and on the bed with us, or the flies that swarned in the hallways; we didn't like the noisy drug- related conversations and vagrants fighting right outside our door all night; we didn't like the poor internet connection. Overall, it was terrible!!!!!
We liked nothing about this property.
This area is very run down and dangerous. Felt unsafe going back to the hotel at night.
Nothing it was very dirty there were homeless people sleeping outside I was afraid to.even get out of my car it is in a very bad area I do not recommend it at all and all of the staff that I encountered were very rude.
3 people to 2 towels no wash clothes and they had no extra towels to give so we had to share ,your in the hood of San Francisco, fighting going on al most all night in the streets , bums all in the back alley crack heads all around dangerous,part of town .We even at 7:40 am had one of the bums knocking on our door.
I liked that the room was very clean
When i was looking for the address I was hoping i was lost .or could it be just that I'm no used to staying in skid row .just seemed dangerous .my kids wouldn't stay the last night so i lost one nights stay ..I'll do my research bettter next time......
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