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790 Ellis Street, San Francisco, CA 94109, United States of America – Show map
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985 verified reviews
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Civic Center Inn's staff speaks: Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service
Non-smoking Rooms, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 984 reviews
Value for money
Show reviews from:
Easily explore San Francisco's charming Cow Hollow neighborhood from this conveniently located hotel, only a short distance from area attractions and offering spacious and comfortable rooms.
Score from 604 reviews Review score
This downtown San Francisco hotel is near many of the city's top attractions and provides comfortable accommodations in a completely smoke-free environment.
Score from 553 reviews Review score
Fisherman's Wharf and Pier 39 are both just 1 mile from this San Francisco hotel. This hotel offers a 24-hour front desk, concierge services and rooms with a microwave and fridge.
Score from 1083 reviews Review score
Placed in downtown San Francisco's Tenderloin district, only a few minutes from popular attractions such as Union Square, this motel offers comfortable accommodations in a central and convenient...
Score from 529 reviews Good
Location, service and cleanliness
Views and access to city.
Didn't get the room I booked. Booked two queens, they gave us a king and a hide a bed that has seen many better days. The elevator was scary . Lots of homeless, pan handler people in the area.
Price, close to wharf
Booking said free parking however when we arrived the clerk in formed me that they have 80 rooms and only 50 parking spots. And of course they were all full! Had to pay to park in the garage across the street! False advertisement!!
Clean room and friendly stuff
Location is bad
Very convenient location and the staff were very nice. Good price for the location.
It's a low income neighborhood that is active at night, which some people will be uncomfortable with. As many other people have said, there are lots of homeless people around, but it seems that's true of most neighborhoods in most big cities these days. Poverty sucks to be in or be around, but it didn't really feel dangerous to me. That said, I was traveling with friends and if I'd been a woman alone I might have felt a bit differently. The rooms are small and don't smell great, but everything looked clean, the shower was hot, and the bed was comfortable enough....it was a place to sleep, not a place to hang out.
Room has good ventilation.
No A/c working, no microwave or freeze to store some food. Not a good value for the money spent of $78 per day.
Not in a particularly good neighborhood but it is centrally located, therefore easy to get around the city. The staff at the front desk was really nice and upgraded our room to a king size bed because it was my birthday, which we thought was really nice.
I am covered head to toe in bedbug bites am I am afraid I have taken them with me in my suitcase. As accommodating as the staff was, I will not be staying here EVER again.
The Ellis street is full of homeless people, very very bad localization. I had someone that came, knocked the door and asked me if I want to buy drugs (??) saturday evening. It was NOT nice.
- neigbourhood (los of homeless around the hotel)
Room was nice
Our window was broken and was boarded up. Homeless people everywhere.
Price was good for the city & two people. There was convenient corner markets, pubs & restaurants. A private bath tub clean bathroom w/addiquit toiletries & towels. Some good TV channels & "OK" Wi-Fi bandwidth.
The tender-Loin area is very frequent to loud cursing from street folks, sirens & racing engine sounds. The light fixture on one of the bed's side was loose from the wall & the bulb quickly burned out on use. Most of the TV channels had fuzzy reception. The pillows on bed were very thin,(well used). The Wi-Fi feed did not allow html uploads/down loads.
It was a none smoking room supposely but it smelled of smoke, burn holes all over nite stand and bedding! Curtains Stapled to the wall, no floor towels and the towels that were their Felt like sandpaper! Over all the Hotel was broken down and run down!
Constantly waking up during the night to homeless people walking outside the rooms, people banging on the walls, just being very loud. I was woken up at 5am to a disputing couple next door and the guy ended up punching through the window and being very violent. Had to call 911. In fear for my life, never staying in an area like this again.
Everything was within 30 minutes of the hotel
Room smelled like ciggaretts, sink was broken. I was supposed to get a room with 2 beds. They gave me a single person room. Homeless people were having srx in the back by the cars.
The hotel was clean, the stuff friendly, roomservice every day!
Unfortunately the surrounding area is packed with homeless people who sleep in their tents on the walkway.
It was cheap and available quickly.
I left my car in the car park but I didn't feel at all safe leaving it there, it feels like its in a very dodgy area. There was a fair bit of noise around the locality during the night too.
within walking distance from the auditorium and didnt have to worry about parking
The carpet was filthy and disgusting. The towels were horrible/hand towls. Bums were everywhere and I was scared they would try to break into my car/hotel. The light kept turning on randomly during the night. Got locked in the bathroom....
My visit at Alcatraz
The door had a lock and the bed was comfortable.
Homeless population is horrible. There were several sleeping right on the sidewalk in front of the facility. This is probably more of a San Fran issue to deal with than the hotel but as a solo traveler it is a bit scary.
staffs were ok.
the motel located in a dangerous area. I couldnt sleep from much noise by street strays at the door of my room. the elevator was so smelly. and also bed.
The friendly people working there in hotel
People cause trouble but is happen outside the premises, Not onside
it was amazing!
The heater or cooler did not work! Room 303
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