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790 Ellis Street, Tenderloin, San Francisco, CA 94109 – Show map
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742 verified reviews
They speak your language
Civic Center Inn's staff speaks: Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service
Non-smoking Rooms, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 742 reviews
Value for money
Show reviews from:
Fisherman's Wharf and Pier 39 are both just 1 mile from this San Francisco hotel. This hotel offers a 24-hour front desk, concierge services and rooms with a microwave and fridge.
Score from 797 reviews Review score
This downtown San Francisco hotel is near many of the city's top attractions and provides comfortable accommodations in a completely smoke-free environment.
Score from 414 reviews Review score
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 2378 reviews Good
A few blocks from San Francisco's popular Union Square, this boutique hotel offers charming guestrooms along with many thoughtful amenities, including on-site parking and provides easy access to major...
Score from 395 reviews Review score
At least parking is free there
The quarter is the Tenderloin - which is known to be the most dangerous one in San Francisco. There are a lot of homeless people loitering behind and around the hotel, syringes on the parking lot, alongside with broken glass from windshields of cars. It's expensive to stay there and still you're worried if your stuff is still there after returning to the room. Don't book here!
Average cost in so expensive city.
clean only 10mins to cable car/BART by foot
scary neighbourhood (lots of homeless)
Leaving Sheets were clean
Carpet dirty ,bed worn out ,springs showing through cover .minimal facilities .towells threadbare
The carpet was filthy. There was a lunative in the room above shouting at 2 o'clock in the morning for 2hours but no one came to stop him.
it has parking
just about everything
Perfect location, only two blocks from Union Square and downtown San Francisco (reachable on foot).
The hotel is located close to the Tenderloin, one of the most homeless crowded area. For sentitive people or for those who are not used to see homeless people sleeping on the pavement, it might be a little scary or moving (depending on the person). Very basic inn services (no wardrobe), but up to the expectations for me and my family.
Bad neighbourhood, close to downtown but in the sketchy area
The location of the hotel is excellent to visit SF and staff was very helpful and kind. The rooms were big and for its value (SF is expensive, so don't expect to get anything better for this price) it was really great. It was nice to have free parking in such good location and also free wifi.
The location has a lot of homeless nearby, however it is like this in almost all central locations in SF and nearby even very fancy hotels.
It was the Lowest Price with free parking
The location , the room was not clean, and the bedding was in a very bed condition
Close to city centre
Seedy area, people sleeping rough
Good position, and easy parking. Room very basic but clean.
Check-in very very slow. The area cold be noisy sometimes during the night due to police car sirens.
The location was excellent. The Union Square and China Town were within walking distance. The Fishermans Warf and Coit Tower were just a short bus ride away.The room was clean. The hotel had great security. I would definitely stay here again!
It felt like the springs were coming out of the mattress. The homeless stay near the hotel and were sometimes loud. Best to be in before dark. It is not the best neighborhood but is worth staying here for the price and location.
There was free parking space
Location is terrible - homeless people all around on very dirty street district. Very scary walking around in evenings. I would not recommend this hotel if you travel with kids.
location is great down town
old wrinkled carpet, old bed, water didn't get hot in the shower, had to go across the street for ice machine in different hotel, not rnough parking, people told to park in disabled parking even though they knew disabled were staying in hotel and lot's of party noise at night (professional ladies...)
friendly staff, pretty close to the center, clean and quiet place to stay
not nice walking there at night
Me and my friends stayed 3 nights in a triple room while exploring San Fran and thought it was good value for money. The hotel was situated in a fairly good location, had comfortable beds, staff was friendly, parking was free (if full in front there's plenty more at the back), check-in was speedy. Have heard some people say it's a dodgy part of San Fran, but we even accidentally left our car window open one night and nothing happened.
Tired-looking building and rooms, and the free wi-fi was often extremely slow.
The room was ok although quite old
The area was terrible, full of homeless and weirdos. I did not feel completely safe. I was asked $30 to check in two hours before (obviously I didn't)
location is all
3 adults in a room with advanced reservations we had 2 see through towels no wash clothes, hand towels or floor mats. had to call front desk twice for stopped up toilet 2 time we had to leave motel and find another bathroom to use. elevator is scary, expected to get stuck in it every time it was used. had an elderly woman with us so stairs were not an option.
Location is good for central SF. The price is reasonable for location, but not for quality
Walls are very thin. Lots of noise from street and other rooms throughout the night. The room is very basic and questionably clean.
everything, should not be offered by booking.com
The rooms smelled bad and was cleaned poorly. It's in a bad part of town and hobos were shooting up in The parking lot. Street swapped passed at 230 in the morning I ask for a refund but they refused I pay for 2 nights but stayed only one night. P.s they have rats
-Place is v.close to union square, 5 min walking distance. -Hotel cleanness was fair inside room. -
-Lots of homeless around the hotel. -No AC in the room -Hotel isn't clean outside the room -Noise outside the room from the homeless people
We like their location. Staff is helpful.you will get hot water 24hours good space for parking. Elevater is ok
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