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790 Ellis Street, Tenderloin, San Francisco, CA 94109 – Show map
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744 verified reviews
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Civic Center Inn's staff speaks: Spanish, English
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Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service
Non-smoking Rooms, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 744 reviews
Value for money
Show reviews from:
Fisherman's Wharf and Pier 39 are both just 1 mile from this San Francisco hotel. This hotel offers a 24-hour front desk, concierge services and rooms with a microwave and fridge.
Score from 793 reviews Review score
A few blocks from San Francisco's popular Union Square, this boutique hotel offers charming guestrooms along with many thoughtful amenities, including on-site parking and provides easy access to major...
Score from 399 reviews Review score
This downtown San Francisco hotel is near many of the city's top attractions and provides comfortable accommodations in a completely smoke-free environment.
Score from 411 reviews Review score
Just 1 mile from Union Square, this San Francisco hotel has spacious rooms with a cable TV and free internet access. It serves a daily continental breakfast.
Score from 965 reviews Good
At least parking is free there
The quarter is the Tenderloin - which is known to be the most dangerous one in San Francisco. There are a lot of homeless people loitering behind and around the hotel, syringes on the parking lot, alongside with broken glass from windshields of cars. It's expensive to stay there and still you're worried if your stuff is still there after returning to the room. Don't book here!
Average cost in so expensive city.
clean only 10mins to cable car/BART by foot
scary neighbourhood (lots of homeless)
Leaving Sheets were clean
Carpet dirty ,bed worn out ,springs showing through cover .minimal facilities .towells threadbare
The carpet was filthy. There was a lunative in the room above shouting at 2 o'clock in the morning for 2hours but no one came to stop him.
it has parking
just about everything
Perfect location, only two blocks from Union Square and downtown San Francisco (reachable on foot).
The hotel is located close to the Tenderloin, one of the most homeless crowded area. For sentitive people or for those who are not used to see homeless people sleeping on the pavement, it might be a little scary or moving (depending on the person). Very basic inn services (no wardrobe), but up to the expectations for me and my family.
Bad neighbourhood, close to downtown but in the sketchy area
The location of the hotel is excellent to visit SF and staff was very helpful and kind. The rooms were big and for its value (SF is expensive, so don't expect to get anything better for this price) it was really great. It was nice to have free parking in such good location and also free wifi.
The location has a lot of homeless nearby, however it is like this in almost all central locations in SF and nearby even very fancy hotels.
It was the Lowest Price with free parking
The location , the room was not clean, and the bedding was in a very bed condition
Close to city centre
Seedy area, people sleeping rough
Good position, and easy parking. Room very basic but clean.
Check-in very very slow. The area cold be noisy sometimes during the night due to police car sirens.
There was free parking space
Location is terrible - homeless people all around on very dirty street district. Very scary walking around in evenings. I would not recommend this hotel if you travel with kids.
friendly staff, pretty close to the center, clean and quiet place to stay
not nice walking there at night
location is all
3 adults in a room with advanced reservations we had 2 see through towels no wash clothes, hand towels or floor mats. had to call front desk twice for stopped up toilet 2 time we had to leave motel and find another bathroom to use. elevator is scary, expected to get stuck in it every time it was used. had an elderly woman with us so stairs were not an option.
Location is good for central SF. The price is reasonable for location, but not for quality
Walls are very thin. Lots of noise from street and other rooms throughout the night. The room is very basic and questionably clean.
The rooms smelled bad and was cleaned poorly. It's in a bad part of town and hobos were shooting up in The parking lot. Street swapped passed at 230 in the morning I ask for a refund but they refused I pay for 2 nights but stayed only one night. P.s they have rats
-Place is v.close to union square, 5 min walking distance. -Hotel cleanness was fair inside room. -
-Lots of homeless around the hotel. -No AC in the room -Hotel isn't clean outside the room -Noise outside the room from the homeless people
We like their location. Staff is helpful.you will get hot water 24hours good space for parking. Elevater is ok
Absolutely nothing. Best part was checking out!
Everything!!!! The place sucked!!! The room looked like a closet. The lights were automatic so every time I moved on the bed the lights turned on. There was a bum right outside our window screaming and yelling. There were bums outside our door shooting up. The parking sucked. The bathroom was disgusting. The room stunk like dirt and feet. There was no fridge. There was only one outlet. Tv sucked. It was $150 a night. They should of been paying us to stay there. The worst hotel we ever stayed in!!!!
Location was good. Rooms were clean enough. Price is economical for San Francisco.
The hotel and area were very loud. Couldn't get any sleep. The staff was apathetic and unaccommodating.
Front desk staff was very nice. The sheets and bathroom were clean. The central location has advantages. Parking on site was helpful. The air conditioner worked well and there was plenty of hot water.
The carpet and one chair in the room were old and it appears they were seldom (never?) cleaned. The ice machine was broken but for a quarter one could get ice next door. The area (the Tenderloin) was full of homeless people, something beyond the control of the hotel. The hotel rules have a surcharge of $10 for checkout in the first hour after 11:00 A.M. and $20 for the second hour. This seems very petty.
Very terrible and dirty place..I found a rat in my room and I also got bugged. Despite these the hotel was not cheap at all..Not recommended place!
Not even a chair in the room, no refrigerator, towels dirty, ice machine out of order and we paid nevertheless a high pricce. The motel is really downtown, but this might be the only advantage.
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