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790 Ellis Street, Tenderloin, San Francisco, CA 94109, United States of America – Show map
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810 verified reviews
They speak your language
Civic Center Inn's staff speaks: Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service
Non-smoking Rooms, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 810 reviews
Value for money
Show reviews from:
This downtown San Francisco hotel is near many of the city's top attractions and provides comfortable accommodations in a completely smoke-free environment.
Score from 455 reviews Review score
Fisherman's Wharf and Pier 39 are both just 1 mile from this San Francisco hotel. This hotel offers a 24-hour front desk, concierge services and rooms with a microwave and fridge.
Score from 864 reviews Review score
Around the corner from area attractions, including the Moscone Convention Center, and easily accessible from Chinatown, this hotel is centered in the heart of the city and offers comfortable...
Score from 788 reviews Review score
This motel is in San Francisco's Marina District, minutes from Fisherman's Wharf and other attractions. The motel has free on-site parking.
Score from 293 reviews Review score
It was cheap, quite clean, housekeepers were nice
No coffee machine, pillows flatter than paper, only a 10 min walk to shopping area but scariest walk ever (homeless people everywhere, never seen so many) all trying to talk to you, get money, get a cigarette. Don't do the walk at night! Really loud at night, couple having a domestic, homeless people arguing and fighting (feared for our rental car out the front) throwing things! Yes it's cheap but you may pay for it in other ways!!
The hole expedients was just sick
No a/c - no refridgerator - fan on request. Very low "value for money"!!!
Was close in the area of where I needed to be.
The Check in was not till 1:00pm but the Check out was by 11am. :( Area is kinda Scetchy
No towels. No toilet paper. No ac. Hard bed. Walls super thin so you could hear every freaking noise. Super loud!
Bad cleaning Expensive for the quality Smelly (like an old towel)
We had to leave one day early- emergency- and notified the front desk in writing 28 hrs in advance. They ignored us, did not get back, pretended never knew.
Free parking when available
Outside people asking for money, right in front of our room. Didn't feel safe!
Everything the people on the reception aren't unsecured.
Nothing. Booked five nights but only stayed one night. Had to hassle to get refunded
As mentioned above
The price is much lower than other hotels in the area. Close to the bus line.
Bad neighborhood. No airconditioning. No alarm clock.
The treatment of staff service is excellent. Front desk staff And clean.
Do not have a refrigerator. Do not have a coffee maker. very small towels.
This area is full of homeless and drug addicts. We didn't stay at the Civic centre, even though we'd booked for 2 nights, as we felt vulnerable and unsafe walking through the suburb. we checked in and went to our rooms, which looked fine, but then decided to stay closer to Powell st, and we were fortunate to find something at short notice. The Manager of Civic center was nice, but didn't offer to refund any of our money for the 2 nights booking, which we both felt he could have.
There was one staff member who walked with us through the carpark at night - I think he was concerned for our safety, us being a young woman and her mother
How thin the sheets were. The towels had stains on them. How noisy it was at night. How unsafe we felt. How expensive it was (they should have been paying us). It put a downer on San Fran.
Very dirty and sketchy area. Should not be allowed to book on sites.
At least parking is free there
The quarter is the Tenderloin - which is known to be the most dangerous one in San Francisco. There are a lot of homeless people loitering behind and around the hotel, syringes on the parking lot, alongside with broken glass from windshields of cars. It's expensive to stay there and still you're worried if your stuff is still there after returning to the room. Don't book here!
Average cost in so expensive city.
The location is a undesirable area. The staff is not helpful The rooms are dirty The beds are disgusting including the linen. The furniture is old and damaged. There is no wardrobe. Plain and simple, do not booked this accommodation. The place is not as advertised on Booking.com
The location, parking, and staff who guard the place like a fortress.
The back alley blowjobs from a woman in a wheelchair to other homeless people. The random tweakers and crackheads were a little too much but hey it is the tenderloin.
clean only 10mins to cable car/BART by foot
scary neighbourhood (lots of homeless)
Leaving Sheets were clean
Carpet dirty ,bed worn out ,springs showing through cover .minimal facilities .towells threadbare
The carpet was filthy. There was a lunative in the room above shouting at 2 o'clock in the morning for 2hours but no one came to stop him.
We didnt get murdered or no one stole our staff
Its lots of homeless on ellis street, one slept next to our car. Lady in reception is rude and treates all customers like we shouldnt be there. Very expensive to comparing what you get.
it has parking
just about everything
Price was quite low for a San Francisco. Location in the middle of the city. I managed to take care of all of my business on foot. The room was small but nice. It was clean and seemed that it was recently fixed. Staff spoke a bit weird English but was still quite helpful even if I arrived a bit early. Lots of restaurants and fast food joints around. No weird smell in the room that often occupy cheaper hotels. Free internet was fast enough to have video calls with Europe.
As one can expect, the location is a main drag down. It was noisy around the clock. Tenderloin is full of homeless people doing their thing on the streets around the hotel. Hotel has seen it's better days already. The age can be seen from the walls that have been repainted loads of times.
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