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790 Ellis Street, Tenderloin, San Francisco, CA 94109, United States of America – Show map
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Civic Center Inn's staff speaks: Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service
Non-smoking Rooms, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 883 reviews
Value for money
Show reviews from:
Fisherman's Wharf and Pier 39 are both just 1 mile from this San Francisco hotel. This hotel offers a 24-hour front desk, concierge services and rooms with a microwave and fridge.
Score from 1009 reviews Review score
Easily explore San Francisco's charming Cow Hollow neighborhood from this conveniently located hotel, only a short distance from area attractions and offering spacious and comfortable rooms.
Score from 552 reviews Review score
Around the corner from area attractions, including the Moscone Convention Center, and easily accessible from Chinatown, this hotel is centered in the heart of the city and offers comfortable...
Score from 930 reviews Review score
Enjoy easy access to major San Francisco attractions, including Fisherman's Wharf, this conveniently located hotel has guest rooms with free Wi-Fi.
Score from 527 reviews Review score
Didn't like anything
It's was dirty and homeless people were sleeping all around it and some on the property itself
homeless people sleeping on the sidewalks in front of the motel
Customer service is dodgey
We went to "The March for Life" the location of this hotel was close by.
The people around this hotel asking if we had or wanted drugs.
Their were homeless people outside smoking meth. Watched a lady take a poo from my room in front of another hotel goers vehicle. A container of soured milk was sitting next to our bed with a black bag. The back side of the hotel where I got to stay was piled with homeless people sleeping and trash. I will never visit here again
The leaking toliet not enough towels
good value for money but in a dangerous part of San Francisco, not an area you want to walk around at night - would not stay here again
On the one hand, bad location (run down area sadly) BUT it is within walking distance of City Hall etc. Very good price.
On check out I discovered a sock under our bed (next to the floor box thing that the mattress sits on) No one in the room wore those kind of socks... For a place with a drought, you wouldn't know it with the amount of water they use to clean the hallways!
I ask a fist floor room and she reply to yes we have it but then when i get the room it was on the thirth, dessapointed, the was no fridge in the room and the ice machine was out of order i had to cross the street and get a bucket of ice for$0.50, the street smell like pipi
Ice machine not working, no refrigerator in the room
the guy at the reception was great. the room was very big. it was also pretty clean.
the paint on the walls was pilling. the elevator didn't work. the bad was just tribble. the worst bad I have eve slept on - and I served in the army...
Nothing. In all my years of travel i have genuinely Never stayed anywhere like this. Ive used cleaner rags in my engineering than the 'towels (nothing more than large rags themselves) i was given. Constant 'disturbing' noises and events every nite - i never slept in the 3 nites i was there.
The front desk was about as helpful as herpes when i needed something of an evening. But generally what ill never forget is the disturbing events during the nite while i was there. Not a nice place.
Too scarey of a location - won't be staying there again!
Didn't feel safe staying at the hotel - homeless and bums in front of hotel - even with security cameras. Very scarey - won't stay there again.
All my experience was bad. Starting with the location in a neighborhood full of drug adicts (some of them camped in front and behind the hotel), room was filthy, the toilet was loosing water and therefore there was a puddle in the bathroom continuously, there was an announcement to not open the window because it's dangerous (not that I would have done it anyway) and a sign in the hotel parking saying that the hotel is not responsible for the safety of your car if you decide to park there. I would not recommend this hotel to anyone!
the price. the stuff. the bathroom is clean. and the free parking place..
I find there are some homeless people stay around the hotel....
Close to everything
Bad Area did not feel safe
Staff at the front desk especially Christine were courteous and helpful
guest without placards were always parking in disabled parking spots
They tried to give us a room that has been smoked in, my wife is highly sensitive to smoke, I asked for an extra towel, never got it and worse of all. People doing drugs on property. Never again
If you want to see prostitutes, drug addicts and bums, this is the place.
This isn't anything like the pictures online. I found a used condom under the foot of the bed. The floor was dirty and I wouldn't let my 10 month old grand son crawl on the floor. Much less my 5yrs old walk around in his bare feet.
dirty pillows, had to be very assertive in exchanging for clean ones filthy carpet that is so loose it is a safety hazard hall way walkway partially blocked by garbage bags very over priced for the condition and size of the room
A very nice clean room with all the amenities.
Noisy people on the street.
The bed was kind of comfortable.
Almost everything. There were no facilities, no microwave, no fridge, I needed a hair dryer and they didn't even have one. There was just one mirror, in the bathroom. the closet was super tiny. and the location was kinda scary, but that wasn't the things that bothered me the most.
I like the staff because they are very approachable , helpful and honest.
I didn't like when we heard about the area it frightened my family, all of us didn't sleep at all because we heard people shouting outside and the room that we occupy there's a very strong smell of cigarettes especially the pillow I have a headache of the smell and the bed sheets theres a lot of stain, we feel yacky, the carpet is so dirty and the room is so small that there's no enough room for our luggage. , it is so tight. My family came from other country so they have a lot of luggage. And when we used the elevator we stuck inside, The elevator doesn't work good. And the most reason why we didn't stay long only 1 night instead of 6 nights is that we don't feel safe coming back at night. From the taxi driver already told us and remind us to be careful it made us very uncomfortable and feeling not safe. Sorry about my comments but that's what I experienced maybe most people they don't mind but my family safety and cleanliness is a concern.
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