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790 Ellis Street, Tenderloin, San Francisco, CA 94109, United States of America – Show map
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Civic Center Inn's staff speaks: Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service
Non-smoking Rooms, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 868 reviews
Value for money
Show reviews from:
Fisherman's Wharf and Pier 39 are both just 1 mile from this San Francisco hotel. This hotel offers a 24-hour front desk, concierge services and rooms with a microwave and fridge.
Score from 994 reviews Review score
Easily explore San Francisco's charming Cow Hollow neighborhood from this conveniently located hotel, only a short distance from area attractions and offering spacious and comfortable rooms.
Score from 546 reviews Review score
Enjoy easy access to major San Francisco attractions, including Fisherman's Wharf, this conveniently located hotel has guest rooms with free Wi-Fi.
Score from 520 reviews Review score
The 7th Street & Market Street subway station is just steps from this downtown San Francisco hotel. A 24-hour front desk with tour services is available at the Aida Plaza Hotel.
Score from 462 reviews Review score
The leaking toliet not enough towels
good value for money but in a dangerous part of San Francisco, not an area you want to walk around at night - would not stay here again
On the one hand, bad location (run down area sadly) BUT it is within walking distance of City Hall etc. Very good price.
On check out I discovered a sock under our bed (next to the floor box thing that the mattress sits on) No one in the room wore those kind of socks... For a place with a drought, you wouldn't know it with the amount of water they use to clean the hallways!
the guy at the reception was great. the room was very big. it was also pretty clean.
the paint on the walls was pilling. the elevator didn't work. the bad was just tribble. the worst bad I have eve slept on - and I served in the army...
Nothing. In all my years of travel i have genuinely Never stayed anywhere like this. Ive used cleaner rags in my engineering than the 'towels (nothing more than large rags themselves) i was given. Constant 'disturbing' noises and events every nite - i never slept in the 3 nites i was there.
The front desk was about as helpful as herpes when i needed something of an evening. But generally what ill never forget is the disturbing events during the nite while i was there. Not a nice place.
Too scarey of a location - won't be staying there again!
Didn't feel safe staying at the hotel - homeless and bums in front of hotel - even with security cameras. Very scarey - won't stay there again.
All my experience was bad. Starting with the location in a neighborhood full of drug adicts (some of them camped in front and behind the hotel), room was filthy, the toilet was loosing water and therefore there was a puddle in the bathroom continuously, there was an announcement to not open the window because it's dangerous (not that I would have done it anyway) and a sign in the hotel parking saying that the hotel is not responsible for the safety of your car if you decide to park there. I would not recommend this hotel to anyone!
the price. the stuff. the bathroom is clean. and the free parking place..
I find there are some homeless people stay around the hotel....
Close to everything
Bad Area did not feel safe
Staff at the front desk especially Christine were courteous and helpful
guest without placards were always parking in disabled parking spots
They tried to give us a room that has been smoked in, my wife is highly sensitive to smoke, I asked for an extra towel, never got it and worse of all. People doing drugs on property. Never again
If you want to see prostitutes, drug addicts and bums, this is the place.
This isn't anything like the pictures online. I found a used condom under the foot of the bed. The floor was dirty and I wouldn't let my 10 month old grand son crawl on the floor. Much less my 5yrs old walk around in his bare feet.
dirty pillows, had to be very assertive in exchanging for clean ones filthy carpet that is so loose it is a safety hazard hall way walkway partially blocked by garbage bags very over priced for the condition and size of the room
A very nice clean room with all the amenities.
Noisy people on the street.
The bed was kind of comfortable.
Almost everything. There were no facilities, no microwave, no fridge, I needed a hair dryer and they didn't even have one. There was just one mirror, in the bathroom. the closet was super tiny. and the location was kinda scary, but that wasn't the things that bothered me the most.
I like the staff because they are very approachable , helpful and honest.
I didn't like when we heard about the area it frightened my family, all of us didn't sleep at all because we heard people shouting outside and the room that we occupy there's a very strong smell of cigarettes especially the pillow I have a headache of the smell and the bed sheets theres a lot of stain, we feel yacky, the carpet is so dirty and the room is so small that there's no enough room for our luggage. , it is so tight. My family came from other country so they have a lot of luggage. And when we used the elevator we stuck inside, The elevator doesn't work good. And the most reason why we didn't stay long only 1 night instead of 6 nights is that we don't feel safe coming back at night. From the taxi driver already told us and remind us to be careful it made us very uncomfortable and feeling not safe. Sorry about my comments but that's what I experienced maybe most people they don't mind but my family safety and cleanliness is a concern.
The area is beyond sketchy... No Closet, no iron, no chest.. Basiacally nowhere to put your closthing. Make sure you ask for a higher floor facing Ellis street as the alley is loud and unsafe.
there was nothing that i liked
I like the price and the location.
I didn't like the customer service that much. Looks that like the hate their job.
They clean everyday and have pretty good bed and nice bar near it
So many homeless and they do not responsible about your car though parking lot is open place. In front of this place, the area is most dangerous place in San francisico
The location for getting around the city.
Having just had a negative experience at this hotel on New Year's Eve; not told it was in renovation, room not ready, lack of amenities, elevator & ice machine not working, etc., we gave it one more try and was rewarded with having our car window broken out and the car ransacked! Needless to say, we'll not be staying here again!
Free wi-fi. Location is central SF. Free parking
A dozen or so "situations" throughout the night - sirens, screaming psychotics, Harleys, and associated mayhem. Large glass windows easily transmit sound into your room as you think "I wish I brought sleeping drugs". Street people oogle you on every entrance and exit. The hotel has a feeling of a citadel in a hostile zone - holding a price on rooms against a tide of homeless people who are sleeping outside while you - arrogant traveler - get to relax in comfort. Want to feel strange and conflicted and stay up all night? Stay here.
Not very clean, location a bit unsafe and noisy
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