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790 Ellis Street, Tenderloin, San Francisco, CA 94109, United States of America – Show map
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Civic Center Inn's staff speaks: Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service
Non-smoking Rooms, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 813 reviews
Value for money
Show reviews from:
Featuring a free airport shuttle, this property is in a great location just 2 miles north of the San Francisco airport between downtown San Francisco and Silicon Valley.
Score from 1601 reviews Review score
Enjoy easy access to major San Francisco attractions, including Fisherman's Wharf, this conveniently located hotel has guest rooms with free Wi-Fi.
Score from 472 reviews Review score
Ideally located between downtown San Francisco and the dynamic Castro District, the Travelodge Central is surrounded by unique shops and restaurants.
Score from 401 reviews Review score
This hotel is across from the Curren Theater, 1 block from the shopping at Union Square. It has concierge services and a 24-hour front desk.
Score from 1288 reviews Review score
The Hotel Manager was very gracious, our room was broken into and we lost some of our personal belongings. The Manager supported us and the Police in their investigation. We moved to another hotel, and were refunded the unused portion of our stay, plus the day when the incident occurred. This was a basic expectation that was fulfilled without question.
The level of security is a concern, our room was broken into resulting in a loss of some of our personal belongings and documents. There is free access to the rooms and parking area from anywhere on the street surrounding the hotel. This is a degraded neighborhood with a great deal of social and economic blight. Some measures should be taken to control access to the floors where the rooms are located.
The great location and the way the staff treated me.I will most definitely recommend this hotel to friends
The towels need to look white without spots but they were clean
Overall the employees were pretty much pleasant to deal with as well as very lenient
Not enough towels and the area sucks
Free parking and WiFi. That's it.
Even though within walking distance to Union Square, it is in a scary part of town especially for inexperienced travellers. Room smells of old carpet and cigarette.
The food places around and the beds make it good.
Just the people next to us :(
not sure there was anything I liked
The hotel was so dirty, that I would not take of my socks in the room. Outside me window I watched homeless people injecting heroin... Quite a different experience. Also had to pay at check-in the full amount without having seen the room
So dirty and loud. Can't sleep at all. The stairs smell like pee all day. And no one clean it next day. Seems no one cares this facility. Never go back again.
New owner. My bathroom had new fixtures and I'm told that the motel is undergoing some updating.
Location is a bit sketchy, but keep your wits about you and walk briskly. Also, do not have any visible items in your parked car.
They give the worst rooms to booking.com customers because they don't make as much money off them. They give you the worst rooms on first floor dirty rooms loud noise non working heaters streetwalkers and their pimps terrible place to stay the pillows and bedding smelled like b.o. Never ever again will I stay here
free parking free wifi
limited amount of parking spaces $30 fee to check in early (before 3pm) backside of hotel seems to be home to homeless/drug users/ street walkers. could smell the use of marijuana at 10 am.
friendly front desk staff some renovations can be seen free parking close to muni stops 10 minute walk to ice skating rink
low end mattress the smell and sight of drug use off the balcony in front of the room (room 212) back side of hotel is home to some transients/street walkers.
I was able to check in early at 2pm. However with that being said, the room was not ready and I had to wait about 45 for housekeeping to clean my room. -This defeated the purpose of me checking in early.
My room was not ready when I checked in, the staff was not friendly at all, the water pressure on the sink was high and when using, would splash water all over the sink and floor. While taking a shower, I locked the door behind me. As I made my way out when I finished the door lock was broken and I was locked inside. Luckily I had a friend waiting outside and we had to ask the front desk to help unlock it, they laughed and said, "It happened again?" They proceeded to give my friend a screwdriver who was able to unlock the door from the outside. I was locked for a good half hour. This is a huge hazard if someone were to get locked in and was staying alone, they'd never be able to get out. -Nevermind, if there were a fire or emergency. For what I paid, it wasn't worth it.
The mattress was horrible asked housekeeping to double the bedding so the springs were not so hard on my body.
I stay at this place often and they are always friendly and helpful. The hotel is clean, they remodeled the bathrooms and transformed the rooms. It is close to everything in San Francisco. You get a lot for your money. I specially like how close to the bus stop and to the underground is.
I can't think of anything
It was cheap, the staff were very friendly and helpful.
On my arrival I realised why it was so cheap. Tenderloin is not a nice neighbourhood, especially at night. A giveaway is the amount of CCTV monitors in the lobby showing people lurking in corridors. Don't expect a peaceful night's sleep, as the various goings-on in the street outside will keep you awake. Lots of shouting, altercations and unpleasant-sounding interactions. Also, during my stay a lot of other guests seemed to be up to no good - hammering on doors throughout the night and what sounded like nefarious dealings of all sorts. If that's your scene, this is the place for you. If it's not, spare your nerves and stay somewhere else.
I stated here for a week today and the staff are nice. Rooms are clean and price is fair. I would most definitely tell friend's its a good place to crash at in the downtown area and very convenient to all my Needs.
Smell so bad! Bed so old. Staff not friendly. Almost of things feeling disappoited.
basic room, but just what you need for resting. Nearby bus stop so you can prevent walking. The location is very central so it's easy to get to most places
location is not very good, lots of homeless around.
There were no bugs.
The towels were old and dirty, there were homeless people camped out in front and behind the hotel, I could hear the people on the street, and in the next room, from my room. The bed was well worn as was the bedding. The room had an odd chemical smell. I was booked for 3 nights and by the third day the smell was so strong in the bathroom that I left early and went to a hotel near the airport.
Staff made sure my room was clean when i came back. it was a good sized room as well
TV was not the best, it had issues. Too many homeless people in downtown sfo.
The shower had great water pressure. That is the only think that was good about this hotel. $100 a night is cheap. You get what you pay for. You want a better hotel go to Nob Hill..
Room had to be redecorated. I had no chair or desk. Had to sit on the bed. The homeless problem in the neighborhood is not the fault of the hotel but they sure could have had the noise reported to the police. But again the hotel was in the Tenderloin where most transients hang out. I would suggest the Red Coach one block down on Polk Street. Much nicer rooms and the staff is very helpful.
The only "good" thing about the hotel is the location, and still, it is close to some sort of homeless shelters so plenty of homeless on your way back. It is a little bit scary, especially since you can find many of those taking drugs in plain daylight.
Everything else aside the location. Staff was rude, place was filthy, bed uncomfortable, baththub recently fixed when we entered the room so adhesive still fresh. Extremely expensive, worse than a highway motel at a 3 star hotel price tag. Do stay anywhere else but in this hotel.
We did't have ticks in beds and mice in rooms.
The neighbourhood is worst in San Fransisco. Bums, addicts, hobos and just crazy zombies are rovering around. Once I saw a doped old couple of locals in the elevator, they couldn't stand on legs. Anyone from the street can go inside the motel.
Not much. It was a bed for the night...before I found out I could get better rooms at better price by staying near the airport and driving into City as required. They had actually updated the bathroom lately and I got the feeling that they were at least making an effort to hold back the decay of the neighbourhood. Good Police and Security presence in the area but I felt uncomfortable enough to want to get off of the streets before nightfall.
This is an older motel in a very marginal area..bums sleeping on the street on block over, barred windows on every business, nothing of interest nearby and a smell of urine coming out if the alleys and recessed doorways. They could have done a lot better for a few bucks a room by getting some decent pillows and some decent towels. (We had two very small "bath" towels and no other linin in the bathroom. The grossest thing was the oily dirt stains that I left in the bathtub after walking barefoot a few feet on the carpet to get to the shower.
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