Claridge Hotel  

1. Bad smell in rooms (comes from the old furniture - wormholes and moths), old windows (loud noise, especially under the ac plant on the roof), broke fittings in the bathroom. The safe wasn't working, broken bulbs. Everything was in a poor condition and very old. Overrated and expensive! 2. We were charged with an extra $100, without knowing, for "curtain hanger fallen down and stains on the curtains". Things that never happen. They came with this answer after lying that I will receive the money and avoiding my emails and for more than a month. We will report this hotel for fraud and overrated ranking! BAD EXPERIENCE! DON'T RECOMMEND!

The room we had was very nice, staff so helpful and friendly, especially one young gentleman whose name escapes me.

It would have to be one of the noisest hotels I have every stayed in. We could hear the next room's conversations. Walls must have been made of paper and because all rooms surrounded an open space it was very very noisy. If every back in Miami I wouldn't stay there again only because of the noise factor.

My wife and I stayed in Room # 102 and both Queen sized beds were absolutely terrible. The matresses on both beds need to be replaced. Based on this, the price for the stay was too high.

Beautifully renovated hotel. Curb appeal belies the architecture inside. They are stepping up the amenities in anticipation of the Casino arrival. Might price it out of my range the next time I'm in Miami Beach but a real treasure none the less.

The bedroom was clean and comfortable, the staff were helpful and fair when there was a mis-communication about breakfast being included with price, they honoured their mistake and gave us breakfast. The spa bath is a lovely place to unrewind.

Upon check in i was told my card was being declined. I decided to withdraw cash for this reason, the hotel desk clerk told me there was an ATM in the hotel I could use which didn't have a cash withdrawal limit, he was wrong and the limit was £120, after travelling all day I wanted to settle the bill and relax so I used this ATM and accepted I'd be charged $9 to withdraw enough cash to settle bill. The cash machine then jammed and stopped working, taking $20 of my money. The staff were very unhelpful and nonchalant about my money ring lost, did not ring the company for 2 days when we were departing.

Great location.

Generally pretty good but we had a variety of loud plumbing or ac sounds in our room that started when we first checked in around 8 pm and than woke us up in the middle of the night and went on for 45 minutes. Really annoying. Hopefully they fixed the problem but not before we got a really bad night's rest.

Nice jacuzzi in the hall of the hotel Room comfortable

Breakfast very poor, not even fruit one morning on the very scarce buffet Staff not able to manage the jacuzzi which therefore was cold jacuzzi cold because staff not able to heat

Location for my needs

Ants in room Loud ac vent Items listed on hotel website not true in our room

Good location, friendly and helpful staff. The room had a nice view to the beach and was comfortable.

They charged us a tourist fee that was not mentioned on your site.

Nice very clean staff was helpful great location

The place has soul! I chose this hotel using my intuition and I was looking for a place that was affordable, relaxing and with proximity to the beach. I really enjoyed my stay because the staff were so welcoming and the Italian restaurant was better than average. That's both food and service. They make excellent strong coffee and I was more than happy to eat in every night. My room was cosy and quiet as I had requested. I would definitely stay here again.

Nothing. It was great.

It's a old building and the paint work was outstanding,the rooms are small and comfy.

Noise when people are above you or below you,and that is not a pool for crying out loud.