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The Desmond Hotel

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Most recent booking for this hotel was yesterday at 18:56

Score from 218 reviews Very good 8.5/10

Newest reviews for Albany Ramada Plaza Hotel

  • Robert
      Canada
    August 29, 2014

    Toilet constantly running Hear neighbours shower through walls

    5.8

  • David
      Canada
    August 25, 2014

    The first room the toilet was broken & tub leaked. The swimming pool was VERY cold. Hotel needs some serious renovations.

    4.6

  • Ilan
      United States of America
    August 24, 2014

    location - near the highway Free parking

    Old and rundown hotel.

    5

  • Anonymous
      Canada
    August 22, 2014

    The staff was really nice, close to everything. We had a nice big room. The food was great and the bed and room was clean

    The toilet was low and not very much space between the toilet and the bath tub. they need a bit of repair with the elevator and the bathroom

    7.5

  • John
      United States of America
    August 21, 2014

    Wi-Fi was good. Television had a good channel selection.

    Room was not very clean. Sheets had rips in them. Floors looked like they were not vaccumed in some time. Overall hotel needed to be cleaner.

    5

  • Anonymous
      United States of America
    August 17, 2014

    2 pools, breakfast excellent

    9.6

  • Ints
      Australia
    August 16, 2014

    Food was excellent.

    Not convinced the pools existed!

    7.5

  • Karen
      United States of America
    August 13, 2014

    Location

    The complimentary breakfast

    5

  • Rodena
      Canada
    August 13, 2014

    The location

    The ceiling in our room was a mess the rooms really need to be updated.

    7.1

  • Alan
      United Kingdom
    August 12, 2014

    Rooms cool, spacious and comfortable. staff friendly. Breakfast plentiful. We actually had dinner at the hotel and the food was very nice.

    The elevators were out of order. not an issue for us, though.

    9.6

  • Anonymous
      United States of America
    August 12, 2014

    Dated and worn.

    4.6

  • Anonymous
      United States of America
    August 12, 2014

    Pool

    Room was not vacuumed, hair in the bath tub and the elevators were all broken! We had to walk 14 flights of stairs every time!

    5

  • Anonymous
      United States of America
    August 12, 2014

    I stayed here with my family and I'll never come back to this hotel. It's a very old and poorly maintained hotel. Both elevators stopped working and we had to use the stairs to go up to the 8th floor!!! The lady at the reception was rude on top of that. This place is trash.

    2.9

  • Alexander
      Israel
    August 11, 2014

    There was no electricity in the whole property starting from early morning. No air condition, no light in the bathroom and practically no breakfast (that was included in the price). My mother in law 75 y.o. with knee problems had to use stairs up and down from seventh floor. In the morning we were not given opportunity to speak with the manager and were charged full price - no compensation or discount given.

    3.3

  • Anonymous
      United States of America
    August 11, 2014

    There was no clean towel in the bathroom. I had to call the front desk to get them. Water supply was shut off early in am 730am. Supply resumed after I complained.

    4.6

  • Anonymous
      United States of America
    August 10, 2014

    Staff friendly

    Broken elevator, need to update the bathrooms.

    5.8

  • Johnna
      United States of America
    August 10, 2014

    The breakfast buffet was excellent, eggs, potatoes, 2 kinds of meat, fruit, yogurt, bagels, donuts, cereal, etc. There is a restaurant, bar, swimming pool and fitness center on site. Toiletries and coffee were replaced in abundance every day, towels, too. The staff was very friendly and helpful.

    There isn't much to do in the immediate neighborhood, but there is an awesome grocery store/ food co- Op across the street. Parts of Albany are rough, so I would be careful walking alone after dark anywhere.

    8.3

  • Kimberley
      United States of America
    August 7, 2014

    The clean room, soft bed and hot breakfast. The indoor/outdoor pool. Wish we could have stayed longer.

    Nothing

    10

  • Gary
      United States of America
    August 6, 2014

    Was clean. Not far from the center.

    Just about everything was quite old, past due date, including the TV and TV reception.

    6.7

  • April
      United States of America
    August 5, 2014

    The free breakfast was great. The hours of 8-11am for breakfast were great. Food was hot and good variety

    We were in a no smoking room that smelled very stale and reeked of cigarettes

    7.1

  • Franziska
      Switzerland
    August 4, 2014

    . Efficient, competent and quick staff . Wifi worked very well. . I did not miss my favourite Fox News TV channel

    Don't have any comment.

    9.2

  • Anonymous
      United States of America
    August 3, 2014

    Where to start...my room was dirty, the walls had dried liquid on them, lamps with dried "something" on them and dirty carpet. The room also needed a lot of maintenance, the ceiling was falling apart in some spots and one of the walls had large cracks in it. I was woken up by housekeeping banging on my door at 8:30 am asking if they could clean my room...ridiculous!

    3.3

  • Rosie
      United States of America
    July 29, 2014

    location, staff friendliness, clean

    everything was clean but felt OLD and used. Lighting was insufficient, attemps at 'updates' were only cosmetic and mediocre quality. fine breakfast selections but PLEASE stop serving on styrofoam! When you have 'environmental' messages in the rooms asking guests to re-use towels, having throw-away utensils and plates/bowls is in bad taste, literally and figuratively.

    5.8

  • Ashley
      United States of America
    July 28, 2014

    Clean room. Comfortable bed.

    Occasional static and issue with the cable signal/channels.

    7.5

  • Thomas
      United States of America
    July 27, 2014

    Great Service

    I know the building is old, but it could use a facelift. Would not deter me from booking there!

    9.2

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