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Newest reviews for Clarion Hotel Desoto

  • Howard
      United States of America
    August 7, 2014

    Easy access to interstate and staff assistance.

    7.5

  • Brittany
      United States of America
    July 27, 2014

    The room was spacious and the beds were very comfortable. The air conditioner was awesome. Kept the room really cool. The room itself was pleasant to stay in.

    First off, when I first walked in there were two women behind the front desk..neither addressede until they were done with their conversation. Poor customer service in itself. That was such a turn off. I then knew that I wouldn't enjoy the place. The workout room sucked. Only one machine worked. I remember reading a review about that but you would think they would fix it. The breakfast was very poor. When we arrived on the 4th floor the smell was so horrid, my friendand I were gagging. It was like a musty odor. Our room was at the end of the hall and it was a struggle just to breathe because of the odor. If I can help it I will not stay here again. Even though the rooms made up for the poor customer service and horrible smell, it wasn't worth the money. We were there a whole week. I wouldn't recommended staying more than two days.

    4.2

  • Anonymous
      United States of America
    July 10, 2014

    Made to order breakfast. Friendly staff. Comfortable bed. Quiet.

    Carpet in room old.

    8.3

  • Michael
      United States of America
    June 10, 2014

    The staff was friendly.

    The room was shabby and the airconditioner was not cooling it properly. The whole place was stuffy. The breakfast was horrible. It was free, but we didn't eat there the second morning--it was that bad.

    4.2

  • Brad
      United States of America
    May 30, 2014

    staff was friendly on check in.

    older and could have been better maintained. Restaurant for breakfast was poor

    6.7

  • Mitchell
      United States of America
    May 28, 2014

    The staff were very nice and accommodating. The location was excellent as were in town for the Renaissance Festival just down the road. We plan on coming back next year.

    The WIFI signal was not as strong as it could have been for our electronics but we weren't there anyway so no big deal, lol.

    8.3

  • Nikia
      United States of America
    May 9, 2014

    I love the bed in the room

    elevator didnt work, pool was closed early, not enough staff to accomidate my guest in your diner, argumentative Desk Clerks and no calls back after complaining and asking for a full refund of my money. My room was hot(80degress) all night and caused one of my children to have a noise bleed. Very unhappy with Staff and Upper Management. Customer service at a all time low. Will not use this hotel again. Clarion Desoto Tx- NO Good. Needs new management and building repairs

    2.9

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