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Score from 61 reviews Very good 8.3/10

Newest reviews for Best Western Plus JFK Inn and Suites

  • Johnny
      United States of America
    September 17, 2014

    Helpful and loved 24 hr shuttle service to the airport.

    Early flight we missed breakfast.

    9.6

  • Anonymous
      Australia
    August 28, 2014

    Pool room

    Customer service. lack of knowledge re credit card saying it was declined but had ample funds.

    6.7

  • Anonymous
      United States of America
    August 8, 2014

    We arrived at the hotel around 10 pm and had to catch a very early flight. We left before 6 am, so didn't really experience the hotel. The staff was very courteous

    10

  • Christopher
      United States of America
    August 3, 2014

    The hotel was very clean and the staff were very friendly. The free shuttle to the airport runs every 30 minutes, was a great value!

    10

  • Marthinus
      South Africa
    July 24, 2014

    Close to Airport and convenience of shuttle on a 24 hour basis.

    Nothing

    7.5

  • Anonymous
      Austria
    July 13, 2014

    Clean, big and comfortable rooms.

    Bad smell, It is not possible to open windows to get fresh air inside.

    7.5

  • Ante
      Austria
    July 2, 2014

    Overall experience is good.

    I had internet access in my room only first day. Despite of my repeated request to solve problem 5 days I was without Internet access.

    7.5

  • Claire
      United Kingdom
    June 23, 2014

    Beds were so comfy and the bathroom had great toiletries considering we didn't have any. Good selection of food for breakfast.

    9.6

  • Mandy
      United States of America
    June 20, 2014

    The hotel was very clean and comfortable. Good location, walking distance to a strip center with restaurants. You can leave your car for $5 a night and ride the shuttle to the airport.

    When we returned to the airport we called the shuttle to pick us up 3 times. The first time we were in the wrong location but the other 2 we were in the right location, they told us they had come but didn't see us. We waited over an hour and saw many other hotel shuttles come pick up people. Finally a driver from another hotel felt sorry for us, he had already come by 2 times for his pick ups, he offered us a ride since it was on his way. When we arrived at the hotel the Best Western shuttle was parked in the parking lot.

    9.2

  • Daniel
      United States of America
    May 13, 2014

    Great bed and in-room amenities like a fridge and microwave. They even had an iron and board, which the 5 Star property I work for dies not have.

    8.3

  • Anonymous
      France
    April 29, 2014

    Extremly clean

    9.2

  • Homa
      United States of America
    April 24, 2014

    The room service and internet speed was good. The 24 hour coffee and tea bar aw well as the gym were very convenient.

    The showers should have hand showers. Also I was told that he pool was open from 3 pm to 10 pm which is very the last couple of nights I stayed there the staff at the desk was very rude and not helpful. The coffee machine was out and I asked for help. She insisted that it is working without even getting up of her chair. She wasn't wearing any name tag so I asked her name and she wouldn't tell me. I asked if I can talked to her manager and she told me that she is the manager on duty. So I decided to leave several nights early. We checked out on march 30, 2014.

    5.4

  • Ian
      United Kingdom
    April 22, 2014

    Very clean. Helpful staff. Nice size rooms with comfortable beds. Ideal after a long day travelling.

    No restaurant for evening meals although I was aware of this when I booked. Nice restaurant at the Doubletree Hotel 100 yards away.

    9.2

  • Erin
      United States of America
    April 9, 2014

    The room was very clean, modern and spacious, very pleased with our stay for an overnight accommodation. The shuttle was prompt which made our early morning trip to the airport very easy.

    Limited choices for food without having a vehicle to go and find other places to eat. Room service was fairly expensive and not on site, only other options were a pizza place with a very limited menu and subway.

    8.8

  • Anonymous
      New Zealand
    April 9, 2014

    Clean Quiet Shuttle bus was great to and from airport. Nice staff.

    Time limit on wi-fi to short. Staff did not know anything about Houston, what to see in the city or where to go which was disappointing. Yes there were brochures however not all tourist wan't that type of adventure.

    7.5

  • Rui
      Portugal
    April 6, 2014

    Near the airport. Comfortable and Ok for the price you pay.

    Transfer to the Airport didn't work on the arrival but did work on the next day to take us to Avis Rent a Car.

    6.3

  • José
      Honduras
    March 11, 2014

    Excellent location, proximity to airport, convenient shuttle to airport, cleaness of the rooms, modern entertainment equipment

    Having to call the shuttle because nobody in the airport knows when and where is its stops; unfriendly check-in staff and not colaborative.

    7.5

  • Susan
      United States of America
    March 8, 2014

    Proximity to airport, right next door to places to eat, room side parking, large room, good bedding, coffee pot and fridge, flat screen TV, FREE Wi-Fi.

    Having to prop open the bathroom room which is on a closer due to the proximity to the room door.

    10

  • Anonymous
      United States of America
    March 6, 2014

    Breakfast selection was poor.

    7.5

  • Brennan
      United States of America
    February 24, 2014

    Location to IAH was excellent. The shuttle service was great. The value for the money was probably the best surprise. The rooms are very spacious and nicely appointed. We would definitely recommend this property.

    9.6

  • Afonso
      Brazil
    February 17, 2014

    Even though I got the room for access disability facilities, it worked really well and it was quiet and clean.

    7.5

  • Wayne
      France
    February 12, 2014

    Good sized bedroom. Comfortable bed. Large bathroom. Shower over bath, but low and easy to get in and out of. Breakfast was excellent. Location good for overnight stay.

    Shuttle from airport took 45 mins to arrive. Took 2 phone Calls to activate service. We were very tired and front desk although efficient had an indifferent attitude

    7.5

  • Bruce
      Canada
    January 28, 2014

    everything was good at the hotel. included breakfast was much better than most. airport shuttle was quick and efficient. overall a good hotel experience and i would stay there again.

    booking.com paperwork had an incorrect email address for the hotel on the confirmation paperwork. this meant that i was unable to contact the hotel by emsail prior to arrival as i wanted to do. booking.com - please update your hotel email information

    7.9

  • Anonymous
      Italy
    January 19, 2014

    Position and Services ,very colse the airport fitness center full of facilities ,laundry business centre very good to stay before a flight

    Wi fi didn't work in room

    6.3

  • Wesley
      Netherlands
    January 10, 2014

    Located nearby Houston international airport. Large rooms with comfortable beds, nice bathrooms with enjoying shower! Breakfast was okay

    Shuttleservice from Airport to Hotel. We had to wait too long! (almost 2 hours) after calling and calling.. No problems from Hotel to airport.

    8.3

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