BEST WESTERN PLUS Orlando Gateway  

La piscina y el jacuzzi estaban muy buenos

La limpieza de las habitaciones era regular. Pasamos noche buena en el hotel y no nos limpiaron la habitacion en navidad disculpandose con una nota que decia que el personal se retiraba con sus familias, mientras que todo el resto de orlando trabajaba con normalidad.

Es muy tranquilo y esta bien ubicado.

Las sabanas no las cambiaron durante nuestra estadia y el cobro de recibir paquetes, por estas razones no puedo recomendar:

Tiene de todo a un precio muy conveniente y esta cerca de cebtros de recreacion y comida

Malo. No tiene aseo, no tiene confort. No tiene calidad.

Precio calidad

Easy access to parks. Staff in the morning and afternoon very friendly and helpful. General Manager also nice. Breakfast is good, but not included.

Almost everything disliked me: first, the room smelled smoke, took 2 days to get changed. Night staff (specially a guy named Zach) are in general very unfriendly, doesn't get to rudeness, but they clearly show that they're not pleased in their jobs, won't make any effort to please the guests. The "package receive at reception" tax of $50 is abusive and is not clearly stated in the description. Laundry doesn't have a automatic soap and softener selling machine, which makes you go all the way to the closest Walgreens to buy some after 11 pm. Staff started doing some eletric drilling for renovations before 9 pm! It took me to get up to the general manager to cease the noise, as they wouldn't care for the receptionist's order. Shuttle times were very scarce, and they only had shuttles to Universal, Sea World and Islands (no Disney). Brakfest not included is a down point. Pillows were very tall, hurt my neck.

Old, old, old, old !!!!!!

Real nice hotel!! Relative spaces rum with really comfortable beds!

Walls are paper thin and rooms with doors to adjoining rooms are loud. THere was kids running up and down the halls at midnight and people yelling in their rooms. It advertises a basketball court but the rim on the basket needed to be repaired and the ball looked like the original one that Dr Naismith used when he created the game. A ball is 19.99 at Wal-Mart, at least provide a decent ball.

The room was large and clean, We had No hot water maybe 6th floor was to hi. for two nights.

Convenient location close to everything

Barely any hot water in my room. Ac didnt work well. Got charged twice for a $50 deposit and it still hasn't been refunded

Pool

everything else

Excellent prize for a Disney Hotel. You cannot find a better prize. Very close to the Universal Studios and Island of Adventure.