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7299 Universal Boulevard, Orlando, FL 32819 – Show map
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346 verified reviews
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Best Western Orlando Gateway's staff speaks: Portuguese, Spanish, English
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Outdoor Pool, Sun Deck
Tennis Court, Golf Course (within 2 miles), Fitness Center, Hot Tub, Game Room, Karaoke
Food & Drink
Bar, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
Portuguese, Spanish, English
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 346 reviews
Value for money
Show reviews from:
This Orlando hotel is located off Florida's Interstate 4, just 1.5 miles from the Orange County Convention Center.
Score from 950 reviews Good
This Orlando hotel provides free shuttle services to area theme parks, including Disney World and Universal Studios. It features an outdoor pool and rooms with free Wi-Fi.
Score from 1091 reviews Good
In Orlando, this hotel is a 5-minute drive from Universal Studios. The hotel also features an outdoor pool and free Wi-Fi. Walt Disney World Resort is a 15-minute drive away.
Score from 709 reviews Very good
This Florida hotel provides free shuttles to Universal Studios (just a 5-minute drive away), Sea World and Wet-N-Wild Water Park. It features outdoor pools and contemporary rooms with free Wi-Fi.
Score from 419 reviews Very good
you can find everything you need inside the hotel
late parking; no space to park, but help from security
Beds, hot water, tv
Location, price and amenities.
Not enough parking if your arriving late at night. I had to park along a curb because there were no spots open.
Good location for amusement parks.
Hotel trying to sell time share as part of welcome package.
very good location.
the halls were not perfectly cleaned. The shower was not on perfect working conditions (the pressure of water was not good and water temperature was not able to be graduated)
Very friendly staff. The pool was nice, decent size and location, but chairs and covered area could use a update. Nice rooms.
Not able to check in early. No free coffee or water in lobby. Beware of unlicensed taxi cabs- they will over charge you. Check for meters and photo licenses on display in cars.
Perfect location for Universal and outlets. Wet&Wild is almost next door. A few places to eat close by walk. Small pool but enough. Clean in general and the room is what you see in the pics. More than enough if you are not looking for luxury. Free parking very good. Free wifi is ok. There is also 2 PC and a printer for guests. A market inside the facility to get what you need.
Noisy neighboors and paper thin walls which make you feel you are staying all together with the other room quests. We had a standart room with 2 full bed but the bed is not good enough for 2 people to fit in. Very narrow and uncomfortable for a couple. There is concierge service for parks which sounds about 100 dolars cheaper but to earn that discount you have to join another hotel's presentation for 2 hours. It is up to you to spend 2 hours to see another hotel for future holidays, just be informed this is how it works. We didn't do that.
Fairly nice hotel including pool and hot tubs. Good facilities. Friendly staff (mostly)
A bit of a walk away from I Drive but not too far. The bar/restaurant was pretty average. Always seemed to be empty and kiddies TV show playing loudly on the TV. Breakfast not included in price.
When checked in at night got to the room and looked clean ,however when I pulled off the blanket there was lots of hair. When I checked around the bed there was someone's sneakers left behind. In the bathroom when lifted the toilet seat it was dirty. When I checked out I told the front desk the lady took off our resort fee $10 and gave us free brunch passes value of $9.99 per person. The buffet was very simple ok. I thought they would have done more considering we checked in Thursday night and checked out Sunday morning. I did not want maid service because I felt I could clean my room better than the staff did. I did not complain when I first arrived, all the other hotels were full,and my husband was on a long time vacation due and did not want to complicate things so I just cleaned up the before he could see we where sleeping in a room for three days that was not cleaned properly. By the way I gave the front desk the size 10 sneakers that where left behind. So if you lost your sneakers the front desk has them.
I love the location of the hotel close to all the theme parks and restaurant. Facility very nice, always receive great service from room attendant and receptionist. My kids love to play at the pool, so far I would recommend to friend and family.
First day check in to the hotel, our bed got hairs on it and the carpet not very clean. The room a little warm in day time. Price a little high for a week stay compare to the same rate hotel.
Pool..hot tubs..and rooms..very nice
The location was great.
the staff was very rude upon check-in, the hotel charges a 50.00 resort fee that was a surprise( good thing I wasn't on a tight budget) the room stunk badly. The ceilings had bad patch work done and the washing machines flooded with no one there to clean up the mess. The parking was terrible due to enterprise rental cars taking up most of the parking so paying hotel guests had to park far away from the entrances.
Prime location. Friendly staff. Shuttle to universal.
Showers were difficult to operate. Beds were very uncomfortable. Whole hotel felt dirty. Bobs big bollocks grill was like a school canteen. Dogs yapping whenever we walked down the corridor.
Staff Facilities Location Price
Tv signal very poor Old noisy lifts Basketball hoop removed for whole day
The convenient location to many attractions
I didn't dislike anything
The friendliness of all the staff, the pool, the rooms in fact the whole thing.
Possibly a bit expencive, and the bills are very confusing.
Good Location...close to Universal Studio and premium outlets.
The aircon in the room leak that made the carpet wet. We had report it one day before we check out but nothing was done by them. The cleanliness of the room was poor. You should learn to Best Western Evanston when we had stayed a week before we stay at Orlando. Their room are very clean and neat.
got eaten up from head to toe by BED BUGS.
Breakfast included was shown at your site when we booked, but when we clicked on booking no meal plan was there , this is bad.i have mailed to booking.com but no reply.
Located at the back of Wet'n'Wild and only a mile from Universal (with bus service) & outlet shopping. Universal / Wet'n'Wild counter in hotel lobby.
Bit of a walk to restaurants etc, car or taxi needed for all but the most energetic
STAFF WALKING DISTANCE TO UNIVERSAL AND WET AND WILD INTERNET POOL AC ROOM SIZE
Breakfast wasn't included.
The kids enjoyed the pool. The only complant they had about the pool is that it wasn't heated. The paper that they give of the property says, heated pool.
Very hard beds!!!! I had back pain for two day after I left. I almost pulled out a blanket and slept on the floor as I felt it would have been more comfortable.
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