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420 Superior Avenue East, Cleveland, OH 44114, United States of America – Show map
Excellent location – rated 9.3/10! (score from 126 reviews)
Rated by guests after their stay at Hyatt Regency Cleveland at The Arcade.
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23 properties in Cleveland
Including hotels, apartments, villas and more.
126 verified reviews
They speak your language!
Hyatt Regency Cleveland at The Arcade's staff speaks: Filipino, Russian, Italian, Spanish, English
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Fitness Center, Spa
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Filipino, Russian, Italian, Spanish, English
Constantino's Market (0.8miles)
West Side Market (1.7miles)
East 4th Street (0.1miles)
East 4th Street (0.1miles)
Edgewater Park (3.7miles)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 126 reviews
Value for money
Show reviews from:
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame. This hotel offers a spacious indoor pool and free shuttle service to downtown attractions.
Score from 141 reviews Good
Overlooking Playhouse Square Theater District and the Largest Outdoor Chandelier in the World, the Wyndham Cleveland at PlayhouseSquare is in downtown Cleveland.The hotel features an on-site...
Score from 156 reviews Good
In the heart of downtown Cleveland, only a short stroll from many popular sites, this hotel provides guests with many modern amenities as well as comfortable accommodations and friendly service.
Score from 250 reviews Excellent
This Cleveland hotel offers free Wi-Fi and rooms with plush bedding along with a flat-screen TV with cable channels and a work desk. Quicken Loans Arena and Progressive Field are a 10 minute walk...
Score from 170 reviews Excellent
This hotel is close to all the attractions Cleveland has to offer. Great restaurants and entertainment are easily accessible via closed off streets and covered walkways.
Nothing. The valet personel were ok
No one to help with luggage. No one even mention how to use door key. We went to dinner and first thing was getting a taxi. After getting taxi we had to walk in heavy slush/snow to get in my girl soaked her feet. Then after dinner we could not get back onto the building. It was -22* outside. It was terrible.
service and food excellent
no room available-on line booking did not work-given a left over room
We really enjoyed the recently remodeled rooms in the historic Cleveland Arcade building! Centrally located to all of downtown's major entertainment venues. Would return again someday!
We could walk to the Q in 5 minutes. There are so many outstanding restaurants within a short walk and there is lots to do in downtown Cleveland!
I loved the modern twist on the vintage Arcade. It's rich with history, in the perfect location and was a very peaceful stay. I loved it!
There was not a bar fridge and the bathtub had rust stains...although it was clean, it just didn't feel it.
Each and every staff member was very friendly, helpful, and welcoming. I would like to especially point out the service of sunny at the front desk. My daughter had a very important Skype interview on Saturday morning for a large College scholarship. Sunny made sure we had Wi-Fi and wrote a beautifully encouraging note to Emma and slipped it under our door prior to the Skype interview with the Coca-Cola Foundation.
I was not aware of the fact that Wi -FI had to be paid for. I have not run into this before. It would definitely affect my decision to stay their in the future. The chicken nachos appetizer from the bar was terrible. There was so little chicken , literally a teaspoonful on a large plate a chips smothered in fake cheese sauce. The bartender was very pleasant but I think she could fo better than wearing a T shirt to work.
Great staff! Very welcoming and helpful.
Expensive for such a small room.
Beautiful interior spaces.
While I love the convenience of a valet for the car it took us over an hour to pull away from the hotel after loading up the car due to the valet blocking us in with other cars over 3 cars deep. Poor planning with no consideration on the valet's part.
The staff was amazing and enjoyable to be around and very friendly
Cost for one night was a little high $279 was a little to high
LOCATION, DESIGN OF ROOM, COMFORT OF ROOM.
I THOUGHT A TAD PRICEY WHEN YOU HAVE TO PAY FOR WIFI!
The location and the bed.
Don't like having a charge for a movie on my bill when not in the room and desk clerk not surprised when I questioned the charge. You need to fix this Mistake?
Beautiful hotel in downtown. Walking distance to the Gun and Progressive field and casino plus lots of bars and great places to eat right out the door.
Rooms could use a little more color
My husband and I were celebrating our one year anniversary. We stayed only one night. Check out was at noon, however the room attendant kept attempting to enter our room starting at 7:30 am. She made at least 3 attempts to enter the room. Thank goodness we had the sliding lock on the door.
I love the location of the Hyatt and also how neat the hotel is. It's absolutely beautiful at Christmas time with the decorations. It is our second time staying there in the month of Dec.
Having to pay for wifi
Staff was xcellant
Loved the location! Our view was of east 4th and only a block from the casino. Also walking distance to the Browns stadium.
We loved the location.
Needs updating and repairs to the room.
Convenience to party and shop and see the city
the room had no ice bucket or a microwave and no fridge. i need these things. i was unhappy. also the restaurant downstairs is the worst. go down the block to a cafe style for great food.
Electronic check in
50 fee for late checkout and housekeeper still opened the door on us.
Location .. Historic Building..
No Parking Lot Facility Facilities too spread
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