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Club Donatello
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When would you like to stay at the Club Donatello?
Top
Based on
53
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Gary
Mature couple
Bakersfield,
United States of America
November 18, 2009
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The assistance of Peter on helping us get "Wicked" tickets and how the staff got to know us so quickly. We felt at home, which is very nice in a big city. Nope, all good as far as we are concerned. |
10 |
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Anonymous
Mature couple
United States of America
November 15, 2009
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Convenience, comfort, available computer for Email. Had to wait 'til 3:30 to get access to room. |
8 |
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Diane
Mature couple
Reno,
United States of America
November 9, 2009
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Cental location is fantastic |
8 |
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Vicki
Young couple
Sonora,
United States of America
November 3, 2009
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It was comfortable, staff were really friendly and there to help. Close to shops and across the road from the club we went to that night. |
10 |
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Joanne
Solo traveller
Kent,
United States of America
October 10, 2009
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I had dinner at the restaurant and had a simple dinner of spaghetti and caprese salad. It was perfect and the waiter was great. The front desk staff was delightful - professional and friendly. I definitely would come back next time I'm in SanFrancisco. |
10 |
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Anonymous
Young couple
United States of America
October 7, 2009
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The room was much larger than other places I have stayed at in the city! I was pleasantly surprised. It was very nice. The men doing the car service were very speedy and great with getting things from our car! The staff seemed to be preoccupied with their own things. |
7 |
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James
With friends
Arroyo Grande,
United States of America
September 25, 2009
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very nice hotel and staff. My room was clean and well thought out. I would stay again. |
8 |
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Arnold
Mature couple
Scottsdale,
United States of America
September 24, 2009
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wi-fi did not work in room #1412 |
8.5 |
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Laura
Mature couple
Folsom,
United States of America
September 22, 2009
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The staff was wonderful! Whenever we asked the basic touristy questions, they answered knowledgably and friendly. We never felt less than top dogs. We were there for the Giants vs. Dodgers so we weren't dressed as uptown but they treated us like we were. |
10 |
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William
Solo traveller
Atlanta,
United States of America
September 15, 2009
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This hotel was well appointed with large rooms and 12 foot ceilings. The location was great - just one block off Union Square. |
10 |
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Shelley
Family with older children
la crescenta,
United States of America
September 14, 2009
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the staff was expert |
10 |
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Anonymous
Mature couple
United States of America
August 20, 2009
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Service was friendly, quick, and got everything correct the first time. It was obvious that our business was important to them, and they made every effort to make our stay pleasureable. We used the concierge desk multiple times and they were excellent each time. Need to double-pane their windows against the street noise, especially Friday and Sat nights. We successfully combatted the noise by leaving the fan on all night. They might also look into thoroughly flushing their sewer and water lines--we had drain and water pressure issues up on the 14th floor--but not enough to dis-recommend the hotel. |
7.5 |
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Simone
Mature couple
West Orange,
United States of America
August 11, 2009
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Friendly staff, clean rooms, value, location one block from union square, easy access to public transit |
9 |
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Joanne
Mature couple
Clayton,
United States of America
August 8, 2009
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Friendly staff. Great San Francisco downtown location. Close to everything we needed. Cleanliness of hotel. Had to call for ice. No ice machines on the floor. |
8.5 |
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Lewis
Mature couple
coral gables,
United States of America
August 7, 2009
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We have stayed at the hotel many times. We had a very bad experience on this visit due to the fact that they put us in a room withoutthe amenities that we have enjoyed on every prior stay E.G. desk,toaster and micro wave. They said it was because we booked a club room and they didn't have these features. They would do nothing to accomodate us and the fellow on the front dest ended up hanging up on my wife. |
7 |
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Cheryl
Young couple
San Jose,
United States of America
July 1, 2009
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We liked that the staff was very helpful. The room had a nice view of the buildings. |
8.5 |
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Anonymous
Mature couple
United States of America
May 20, 2009
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Friendly and professional hotel staff. |
7.5 |
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Anonymous
Solo traveller
United States of America
May 6, 2009
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Location, Location, Location! |
9.5 |
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Robert
Mature couple
edgewater,
United States of America
March 12, 2009
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good value Having to order room service for breakfast, which was included in cost, instead of eating in the dining room |
9 |
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Kathleen
Family with older children
solvang,
United States of America
March 10, 2009
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breakfast in bed! and, the staff were all very nice |
8 |
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Anonymous
Mature couple
India
February 21, 2009
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location is good. transportation provided with cost was too good. specially the condition of the car and the behaviour of the driver was extra ordinary. |
9.5 |
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Shelly
Solo traveller
Carmel,
United States of America
February 3, 2009
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The room was a nice size and the inside of the hotel is much nicer than you would expect-the lobby is not a good indication of the quality of the rooms. We also enjoyed the piano bar that you access on Post Street. The bathrooms are small...but clean and functional. |
7.5 |
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Anonymous
Solo traveller
Israel
January 15, 2009
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Great location, on block from union square. Comfortable rooms, and much less busy than other hotels in the area. Also, a reasonable continental breakfast in the club. |
10 |
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Carol
With friends
san jose,
United States of America
November 14, 2008
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Friendly staff, convenient location Didn't realize there was a dress code in the club sitting room. |
10 |
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Anonymous
Young couple
United States of America
October 28, 2008
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We had a lovely corner room. Well appointed. Great bathroom and amenities. Breakfast was served exactly at the time specified. Nice turndown service. Friendly and helpful staff. There was quite a bit of noise coming up from Mason Street, well into the wee hours. I would recommend asking for a room on the other side of the hotel (we were on the 12th floor and it was still loud, though it was also a Saturday night). |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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