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501 Post Street, Union Square, San Francisco, CA 94102, United States of America – Show map
Excellent location – rated 9.4/10! (score from 441 reviews)
Rated by guests after their stay at Club Donatello.
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440 verified reviews
They speak your language!
Club Donatello's staff speaks: Filipino, Spanish, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 28 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, ATM on site, Concierge Service, Babysitting/Child Services, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 441 reviews
Value for money
Show reviews from:
This central San Francisco hotel is just 1 mile from the popular sights of Union Square. It features an on-site restaurant and offers spacious rooms with a 32-inch flat-screen TV.
Score from 720 reviews Very good
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2146 reviews Very good
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 2278 reviews Good
|Offering a restaurant and a fitness center, Hotel Zephyr San Francisco is located a short 320 yards from Pier 39 Fisherman's Wharf. Free Wi-Fi access is available in this waterfront hotel.|
April 30, 2015
Good location staff help full and efficient .
April 30, 2015
April 26, 2015
April 25, 2015
- Friendly staff - Large room - Comfortable bed and pillow - Centrally location - Free tea and coffee - Welcome party, wine and cheese
April 24, 2015
Everything looked old and outdated. Needs renovation!
Location was perfect.
April 16, 2015
Bathrooms would benefit from updatingg
Friendly staff, reasonable parking charge compared with other hotels
April 13, 2015
We stayed at Club Donotello for 3 nights. It was good! Really close to Union Square, close to transport and the cable cars. The staff were lovely and we enjoyed our stay there ;)
April 5, 2015
lack of service Knowledge of staff Lack of facilities such as room service. Requested a pot of hot water and sliced lemons in the morning and the order could not be filled because the restaurant was not open and there was no lemon in the entire hotel. Check out a day earlier and the reception did not ask why. This is NOT a four star hotel at all, barely a three.
April 4, 2015
Location, room for four people was a good size!!Staff were very attentive as there was an issue with two booked rooms, when I only had one booked. This was resolved efficiently.
March 30, 2015
Excellent location close to Union Square. Front desk was very helpful with tourist information, brochures, discounts etc. Large spacious room.
March 28, 2015
Floors 11 and 12 are old looking. Flashback to the 1980s. All other floors updated and modern. Apparently those two floors owned by another entity. Parking is expensive.
Free cocoa and work out facilities
March 28, 2015
Breakfast was pastries
Easy access to everything. Comfy beds friendly helpful staff.
March 28, 2015
Bed was soft and the pillows were too thick.
We liked the open space on the roof. The bellman and valets were very friendly and helpful
March 27, 2015
The hotel staff were very informative and friendly. The room was large and very well equipped.
March 26, 2015
No real food service on site, in-room breakfast sevrice was nothing special.
Very comfortable rooms with access to upstairs lounge offering tea and coffee. Very efficient and courteous staff.
March 22, 2015
The hotel is very welll located to see all the sites. It is very good vslue for monry. It is a large room, with a very comfortable seating area.
March 18, 2015
The pull out sofa bed had a VERY poor mattress (like springs with a sheet on top). They should definitely invest in mattress toppers for these pull out beds.
Everything, including the super competent personnel and service as well as the happy hour
March 17, 2015
Very poor Wifi and its a time share hotel, so be prepared to be asked to go to a time share meeting
March 14, 2015
The staff are very friendly and courteous. The pillows and sheets are super nice.
March 10, 2015
Only minor issue was that I didn't know there was no breakfast. However the diner I was advised about was great
March 8, 2015
Location, good size room
March 6, 2015
very small bathrooms
the charming small restaurant/bar and music. liked the large rooms
March 5, 2015
Bathroom far too small. Television didn't work. Not sure of the benefit of paying extra cost for 'club' room
The location was very good.
February 24, 2015
February 23, 2015
Room is a little bit too old
Staff are good and really helpful. Location is good.
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