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501 Post Street, Union Square, San Francisco, CA 94102, United States of America – Show map
Excellent location – rated 9.4/10! (score from 412 reviews)
Rated by guests after their stay at Club Donatello.
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374 properties in San Francisco
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411 verified reviews
They speak your language!
Club Donatello's staff speaks: Filipino, Spanish, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 28 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, ATM on site, Concierge Service, Babysitting/Child Services, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 412 reviews
Value for money
Show reviews from:
This central San Francisco hotel is just 1 mile from the popular sights of Union Square. It features an on-site restaurant and offers spacious rooms with a 32-inch flat-screen TV.
Score from 688 reviews Very good
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2212 reviews Very good
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 2153 reviews Good
Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.
Score from 2001 reviews Good
Staff are good and really helpful. Location is good.
Room is a little bit too old
Courteous, friendly staff. Beautifully appointed rooms with very comfortable bed. Club facilities excellent. Certainly one of the best hotels we have stayed at worldwide!!!! Location to Union Square great. Highly recommended.
Room very comfortable, staff helpful.
Room service breakfast options is just carbs, yoplait & instant oatmeal, etc. Not consistent with elegance of hotel otherwise.
The location, friendly staff
Hoteł was drab, rooms were tired and certainly not worthy of more than three stars. Didn't match pictures of facility.
Nothing solid out
It was so noisy is from both the bar and the club across the street. We couldn't get tosleep until 3 AM. When we first arrived we were hit up by timeshare people who call themselves the concierge. We have stayed in many places in SF and this by far was the worst! Pillows were stiff. We left after the first night for another hotel.
- Location is excellent - Comfortable bed - Large room - Staff is kind and helpful, check-in and check-out are pretty straightforward and fast. - Room on the 11th floor was quiet.
- Wi-Fi is slow - I asked for plates and silverware to eat in the room, but the dirty dishes remained in the room for several days. They should have collected them while servicing the room (I think it is a matter of hygiene). I also had to ask room service to replace dirty glasses with fresh and clean ones. - Phone did not work when we tried to dial any number, internal or not. - One day before we left, someone called saying we were entitled to complimentary breakfast, asked me to pick some items on the menu and asked me what time I'd like it to be served. Eventually I found it was a mistake, as the complimentary breakfast never came and we ended up leaving the room later because we kept waiting. - There is no USB port on the desktop at the business center, in case you need to print a pdf file or anything.
Very spacious room - looks renovated recently. Very clean located near union square so walking distance for shopping, transport.
Rm 1408 was very noisy at night- sounds like water heating up.
Wonderfully convenient location, sizable rooms, comfortably furnished, pleasant staff, nice bar, convenient garage.
Street noise incredibly loud. Pillows too hard.
We did not know what to expect and absolutely loved our stay at this property and the complimentary breakfast.
We did not have any complaints.
Happy hour at the Club is great, as is the free coffee and tea in the top floor lounge area. The rooms were very spacious and well appointed. The shower and towels were first class. I also enjoyed getting the newspaper under our door each morning.
I cannot think of anything I did not like at Club Donatello.
The Italian restaurant and device was outstanding, including the bar tender from Romania. The pull out sofa needed to be updated to a new tri-fold non spring mattress. Having worked in hospitality for the past 21 years, this property meets and exceeds in many areas. We enjoyed our visit.
Read the comment above.
Location is great.
Wi-fi unbelievably slow, to the point of being unusable. Housekeeper entered without knocking. Pillow was much too firm, and there was no softer pillow to replace it with.
Good location Clean and friendly staff
Little old fashioned especially bath
Beautiful spacious room. Great location close to Union Square and transport. Happy hour 3.30-6.30pm with half price bar snacks...delicious. Spa! Great staff.
Poor Dish Network reception, my TV would lose signal regularly and my screen would be blank/black, as if it were turned off.
Street noise-needs soundproofing.
Decent sized room with an amazingly comfortable bed. One block from Union Square and cable car stop. A couple of blocks from Market Street where buses, streetcars, cable cars and BART take you all over city and beyond. Great if you have a MUNI visitor passport. Our first visit to San Francisco, so location was important and here was difficult to beat. After exhausting days, the comfortable bed was very welcome.
Had to sign in every day for Wi- Fi access and it wasn't great. Rooftop lounge conjures up exciting images in the mind. Unfortunately the reality was a little disappointing
Happy hour in the bar! Friendly staff, good rooms & location.
Nothing really - not cheap, but we were in the heart of San Francisco. You get what you pay for.
Liked the convenient location to union square, lots of dining & shopping options. Very pleasant staff! Supercomfy bed & linens. Large room was very comfortable; nice bath, a bit older, but everything you need, including med. Cabinet, nice to get stuff up & out of way, easier to clean too. Good showerhead! Loved larger, modern flatscreen tv. Bar was really nice too, w/minifridge & microwave.
Noise late at night from across the street. Noisy, plastic toilet seat lid. Not much room in tub for toiletries: soap dish, & 2 small tub corners; stuff kept falling into tub. Donut shaped soap, hole in center, soap broke into smallish pieces.
There was a happy hour prior to dinner and after dinner we could come back and listen to a great singer and piano player. The location was close to blues clubs and other nightclubs.
The pillows were too full and hard for us.
Great location close to Union Square Good sized rooms Helpful Concierge
Nothing to dislike
Loved the location. Room was very good. Staff were helpful and flexible. Good advice on how to get around in the city.
Room service meal was poor and very expensive.
Good size room, well appointed. Good staff.
Noisy area below our room. No breakfast option other than in-room
Excellent Breakfast delivered to the room Complementary tea and coffee available throughout the day Fantastic location Fridge in room
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