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501 Post Street, Union Square, San Francisco, CA 94102, United States of America – Show map
Excellent location – rated 9.4/10! (score from 420 reviews)
Rated by guests after their stay at Club Donatello.
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418 verified reviews
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Club Donatello's staff speaks: Filipino, Spanish, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 28 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, ATM on site, Concierge Service, Babysitting/Child Services, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 420 reviews
Value for money
Show reviews from:
Located in the heart of downtown San Francisco and just a 5-minute walk from the Powell Street subway station, this Hilton features an on-site Starbucks and a beautiful courtyard pool.
Score from 2064 reviews Good
This central San Francisco hotel is just 1 mile from the popular sights of Union Square. It features an on-site restaurant and offers spacious rooms with a 32-inch flat-screen TV.
Score from 625 reviews Very good
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 1997 reviews Very good
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1332 reviews Very good
We did not know what to expect and absolutely loved our stay at this property and the complimentary breakfast.
We did not have any complaints.
Happy hour at the Club is great, as is the free coffee and tea in the top floor lounge area. The rooms were very spacious and well appointed. The shower and towels were first class. I also enjoyed getting the newspaper under our door each morning.
I cannot think of anything I did not like at Club Donatello.
The Italian restaurant and device was outstanding, including the bar tender from Romania. The pull out sofa needed to be updated to a new tri-fold non spring mattress. Having worked in hospitality for the past 21 years, this property meets and exceeds in many areas. We enjoyed our visit.
Read the comment above.
Location is great.
Wi-fi unbelievably slow, to the point of being unusable. Housekeeper entered without knocking. Pillow was much too firm, and there was no softer pillow to replace it with.
Good location Clean and friendly staff
Little old fashioned especially bath
Beautiful spacious room. Great location close to Union Square and transport. Happy hour 3.30-6.30pm with half price bar snacks...delicious. Spa! Great staff.
Poor Dish Network reception, my TV would lose signal regularly and my screen would be blank/black, as if it were turned off.
Street noise-needs soundproofing.
Decent sized room with an amazingly comfortable bed. One block from Union Square and cable car stop. A couple of blocks from Market Street where buses, streetcars, cable cars and BART take you all over city and beyond. Great if you have a MUNI visitor passport. Our first visit to San Francisco, so location was important and here was difficult to beat. After exhausting days, the comfortable bed was very welcome.
Had to sign in every day for Wi- Fi access and it wasn't great. Rooftop lounge conjures up exciting images in the mind. Unfortunately the reality was a little disappointing
Happy hour in the bar! Friendly staff, good rooms & location.
Nothing really - not cheap, but we were in the heart of San Francisco. You get what you pay for.
Liked the convenient location to union square, lots of dining & shopping options. Very pleasant staff! Supercomfy bed & linens. Large room was very comfortable; nice bath, a bit older, but everything you need, including med. Cabinet, nice to get stuff up & out of way, easier to clean too. Good showerhead! Loved larger, modern flatscreen tv. Bar was really nice too, w/minifridge & microwave.
Noise late at night from across the street. Noisy, plastic toilet seat lid. Not much room in tub for toiletries: soap dish, & 2 small tub corners; stuff kept falling into tub. Donut shaped soap, hole in center, soap broke into smallish pieces.
There was a happy hour prior to dinner and after dinner we could come back and listen to a great singer and piano player. The location was close to blues clubs and other nightclubs.
The pillows were too full and hard for us.
Great location close to Union Square Good sized rooms Helpful Concierge
Nothing to dislike
Loved the location. Room was very good. Staff were helpful and flexible. Good advice on how to get around in the city.
Room service meal was poor and very expensive.
Good size room, well appointed. Good staff.
Noisy area below our room. No breakfast option other than in-room
Excellent Breakfast delivered to the room Complementary tea and coffee available throughout the day Fantastic location Fridge in room
Location was fabulous. Room was large with good facilities. Nice shower over bath. Lovely towels.
The air conditioning was a bit low and we were too warm at night. The staff didn't warn us that President Obama was visiting the city on Friday and that the traffic would be gridlocked. We left 4 hours to get to the airport for our flight home and only just made it. It took 2 hours just to get to Market Street!
Very central location, extremely comfortable bed
Lack of any mains water on our last night. This was due to planned maintenance work within the hotel, so we should have been informed in advance to allow us to book elsewhere. We had to leave the hotel for the airport having had no shower, no wash, not even being able to flush the wc., The food in the restaurant integrated into the hotel (the hotel has no restaurant) was expensive and appalling. The hairdryer in the room was dangerously faulty. Even after repeated requests it was not changed so we handed it to reception when we left to ensure no subsequent guests were electrocuted.
Comfortable Hotel close to Union Square , China Town etc.etc.
Location, cost, facilities, quality
We booked a king room for 3 nights. On the first night we were given a twin and told that no kings were available. This despite having written confirmation that we would get a king. When I queried this with Club Donatello staff, who were not available over the weekend, I was told that rooms are only allocated on arrival. How can that be the case if yo have a written confirmation specifying room type of your booking. They were unwilling to offer any form of compensation/ recompense.
Every thing, Alkatraz is a must if visiting, also pier 39
Ambiance of a past age with a staff providing appropriate understated good service. Central location well sited to connect with transport making it a breeze to explore a beautiful city.
we enjoyed the club on the top level to go to to relax with a cup of coffee. very friendly an helpful staff
very noisy at night when you are sleeping
Fantastic room and the staff couldn't be more attentive. Concierge knowledge extremely good.
Unable to print flight boarding passes as customer PC provided in lobby not up to the job!
I found the booking procedure very misleading when trying to book 2 rooms. We ended up paying a huge premium for breakfast and even then they didn't give breakfast for 3. The hotel blamed it on booking.com
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