Club Quarters, Central Loop  

Very clean and wonderful staff. Will stay again

The cleanliness of the room and the location.

when i put a request in for early check in i was told that it would take up to two days to get a response and they would tell me of any additional charges (which i figured there would be and i was willing to pay them). when i got the call they told me my request was confirmed, so i asked about the extra charges and they told me there wasn't going to be any. i got to the hotel and checked in and was instantly charged for an extra night. my bill was $460.06 for about a night and a half, i was expecting to pay half that. the staff at the front desk was pretty rude and off putting anytime i had to deal with them.

The kitchenette was a nice feature.

The room was very small and the bathroom lacked counter space. I didn't care for the difference in the room pricing either. When I asked why I had to pay $40 more per night for a week night, the woman replied, " I don't have anything to do with the room rates."

My employer had a membership in Club Quarters about a decade ago when we had a longterm project in NYC. I did not have the opporutnity to take advantage of the membership at the time and it has since expired, but I vivisted the sebsite occasionally and found the NYC and other US vencues were both conventiently located and very well appointed. Now some yeaars later when I have the time to travel I discovered that CQ had a downtown (Loop) hotel and when I went online to book an overnight room in town CQ was uncomparably located for an about-town walker. I booked on line (unfortunattely not through CQ's own site), but nonetheless the reservation was as promised. The desk clerk and (I presume) night manager were both very helpful and ushered me through registration atCQ'slobby terminal nabnager venueswhen I found that CQ had C

My employer had a CQ company membership moe than a decade ago when we had a large project in NYC. I didn't have the opportunity to stay at CQ at the time, but visited the webiste and liked the accommodations. Now that I've retired and am able to travel, I've taken a cross-country trip by Amtrak and need center-city hotel close to train stations. CQ in the Loop was very convenient to the Cnhicago Union Station and the many other downtown attractions, so it was a natural. And at $99 for what are to me luxury accommodations, CQ is a great value. At checkin the night manager? graciously ushered me through checkin at the looby terminal and described the in-hotel restaurant (Elephant & Castle). He also volunterred to reconnoiter a Mediterranean restaurant for my evening meal. However, by the time I settled in and got cleaned up for dinner it was so late that I took advantage of the hotel restaurant. The menu waw both somehwat adventurous and reasonably priced, and there also a good IPA on tap. After eating and drinking to my contentment, I fell into the wonderfully comfortable double bed and had a great night's rest. The following day, I was able to leave my luggage at the hotel until after 6:00 when I retrieved it and was off to catch the Amtrak train for the next leg of my trip. CQ, the Loop is a great hotel. I'm only sorry that there are more great CQ hotels like it in more Us cities. Thanks for a wonderful stay.

New renovation was well done and they have everything you need. Check in is by kiosk and very quick.

I would liken the rooms to a fine room on a yacht or boat. Everything have a place and a purpose. Unfortunately, the lack of space forced the bed to almost touched opposite sides of the room.

Conviniece

The agent on the front counter can only answer no or I don't know. I can recommend it to other people if they have no other choice and should be prepared for something.

Business convenient

Nice staffs, very well localized and then good cost benefit.

I didn't like anything at all smells like somebody was smoking in my room I hated the whole thing I will never go back there again

Convenient, reasonable cost. Comfortable.

Just normal and price expensive comparing with rooms decoration and space,, COMPLICATED , EACH FLOORS HAVE MANY ROOMS MORE TAHN NORMAL I HAD TO WALK MORE THAN 50 METER TO GET IN THE ROOM