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128 East 45th Street, Midtown East, New York City, NY 10017, United States of America – Show map
Excellent location – rated 9.2/10! (score from 297 reviews)
Rated by guests after their stay at Club Quarters Grand Central.
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Club Quarters Grand Central's staff speaks: Spanish, English
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Public parking is available at a location nearby (reservation is not needed) and costs USD 41 per day.
24-Hour Front Desk, Baggage Storage, Meeting/Banquet Facilities, Business Center
Newspapers, Non-smoking Rooms, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 297 reviews
Value for money
Show reviews from:
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Everything about the hotel roll
Roll away bed was not too comfortable Also had difficulty regulating the heat
The room was clean the bed was very comfortable to sleep on updated and modern
Nothing I was happy about everything
position price cleanliness furniture
no accessible windows
The Internet connection is excellent and free The meeting facilities are great
There's no proper space for the luggage The heater was quite noisy
liked the Club Quarters Living Room and Terrace on the 27th floor.
Left our bags and when we came back later in the afternoon it took awhile before staff was able to retrieve our luggage.
Excellent location, bus and subway connection to airport nearby. Roof top terrace and lounge with free coffee and computers + printer. Free wi-fi in rooms.
Pillows too thin.
great location nice working zone upstairs
Close to Grand Central and great staff
I loved everything. It was clean and beautiful. The view was magnificent. We will definitely stay again.
The only thing was no garbage can in the room other than the one in the bathroom. And only one washcloth was given for 2 people. Otherwise WONDERFUL
The room was small but our understanding is all the rooms in NYC are tiny. It had room for the two of us and our 3 large suitcases. We were on the 26th floor so we did not experience the street noise others had complained about. The hotel did offer sound machines for this issue though so they have obviously been reading reviews and coming up with solutions. They offer chilled filtered water with bottles for guests, we loved this! The staff were friendly and helpful when asked. We don't need much attention so we didn't feel there are any negatives about the staff. The location of this hotel is awesome, you can walk to any tourist spot. Grand central is also extremely close in case you aren't big on walking. I would recommend this hotel to anyone and I'm REALLY picky about where I stay. The only suggestion I have for the hotel would be to put another mirror in the room maybe above the desk so when getting ready you aren't steppin around the other person in the bathroom. Again, no major complaints will definitely stay agai when we go back!!
It was very convenient, very safe, and great amenities.
The only issue we had was the staff didn't clean our room one night. We left at 10am and came back around 9pm with no "do not disturb" sign and the room was not clean. If we didn't have our 2 year old we wouldn't care but it was just a pain.
2 blocks from Grand central and close to attractions. Lovely staff on the front desk who were chatty and helpful. Also we went over check out by 30 mins due to coming back from shopping late and this was only pushed to there may be a late check out charge once by which time we had packed.
No real lobby or bar so lacked a bit of atmosphere, but I think this hotel is more focused at the leisure traveller. If I was staying for my work purposes I would have been more than happy.
Location is excellent- take a suite if you can afford it, quite spacious for NYC and well fitted out Good guest laundry. excellent guest terrace/living room on the roof. Property in excellent condition (was new Oct 2013 I think)
Not really a hotel, so staff not as professional as a full blown 5 star hotel, but still fine. Some much better than others. Roof top terrace needs a pressure wash.
Although the room was small(expected in NYC), it had everything we needed. We were happy to have a refrigerator and free purified water.
There was poor reception on network channels on the TV. The bathroom door was very squeaky but we did address that with the front desk.
We asked for a 3-person room and they gave us a room for 2 people. I was first shocked but when I asked the reception he told me that the room has just one bed for a couple of people and not any other bed for the third guest... She ended sleeping on the ground :(
This was my 3rd stay and unchanged satisfaction. Location, view from lounge at 27th floor, cleaness of room, smooth WIFI connection and automatic check in and out system. The best hotel closed to Grand Central Station. 今回で3回目。ロケーション、27階ラウンジからの眺め、部屋の清潔さ、スムーズなWIFI接続、自動チェックイン・チェックアウト等。グランドセントラル駅近くのベストホテル。
Not at all. I did not have necessity to talk with any staff. 問題点は全くありません。 スタッフと話をするチャンスなく、その辺はわかりません。
Good value overall
Very noisy air conditioning, small rooms
So clean perfect location.rooms were perfect.wifi was v.reliable.staff were more than helpful. Wil def b back
Conveniently situated. Helpful staff. Free refreshments. Neat, clean and spacious rooms.
No breakfast refreshments on weekends. Staff not registering me on the loyalty programme during stay as requested.
Great location. Loved the rooftop terrace!
Location is decent.
Staff is rude!
Not at all upfront when charging for service and they have two standards for extending/cancelling reservations. Wanted to extend our stay and had to make new reservations through the main office. We were told we could cancel without penalty within the first 24-hours, which we did (within 15-minutes). The Club Quarters in New York charged us $38 for cancelling a reservation regardless of what the reservation clerk told us. I will never stay at Club Quarters again and I will make sure to tell of my experience there. In addition the staff only made up our room once out of our 4 day stay. Air conditioner was excessively loud, even on low speed setting.
Location was great for theaters and catching the metro.
missing a safe box in the room
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