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31 West 71st Street, Upper West Side, New York City, NY 10023, United States of America – Show map
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668 verified reviews
They speak your language
Comfort Inn Central Park West's staff speaks: Russian, French, Spanish, English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating
Russian, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 668 reviews
Value for money
Show reviews from:
This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 10193 reviews Review score
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 2 reviews Good
The Park Lane Hotel is a deluxe hotel with a European atmosphere, providing views of Central Park and the New York skyline.
Score from 3637 reviews Good
Ideally located in Manhattan, 2 blocks from the Empire State Building and half a block from the Herald Square subway station, this historic hotel features uniquely designed accommodations.
Score from 1690 reviews Good
Tiny room, bad breakfast, poorly cleaned
Down to NYC for hospital emergency. Staff was wonderfully helpful to us country bumpkins - can't say enough. Penny went above & beyond to help. Beds comfortable though rooms small.
Had to pay by credit card
staff is very helpful
Hotel has just 1 (ONE) elevator for over 110 rooms.. and 14 floors. Cleaning people use the same elevator. I had times with a line to use the lift and waited for people to go up and then down until I was able to use it... worse than subway at peak hours.. rooms and overall buildings needs heavy repairs. Very run down.. carpets and bathrooms are close to destroyed...
Stuff was really nice, and kind! Location is good! Very good bad.
Really small room....
The location is Perfect, Close to Central Park
Our room was too small and dark.
The bed and pillow
There were leakage in the shower tap. The toilet bowl wasn't really clean. I stay here for 6 nights, After the third day the housekeeper started to forget to put soap, shampoos, cups etc in the room. That was the first place for me to line up for breakfast because there wasn't enough space to accomodate guests during bfast.
room was very small and expensive, some of staff was not kind
very low noise
appears on smokers united as smoking allowed which is incorrect, very long elevator waits
The staff could have been more helpful
Location, WiFi, price
Too small breakfast room - not enough room for guests
Location Staff was very friendly and helpful
---Location and breakfast ---nice staff, very helpful to me and very engaged in what they're doing from what I could see, no slacking and they are responsive and on top of things
---Rooms too small ---bathroom sink way too small ---the only place to sit in room was on the bed ---wifi undependable, it continually cut out on me ---franchise owner should have fewer rooms so the rooms could be bigger ---I was expecting modern furnishings but my room was like a starving student room furnished from Salvation Army or Goodwill ---ugly carpet very uncomfortable
Staff, location, cleanliness, it was a great getaway from the busy city at night. The subway is easy to access. The location to Central Park was terrific.
It is a bummer it is so small. But the friendly staff make up for it.
convenient to the places of interest
no help when internet failed repeatedly
I stayed here the night before my wedding. It's location was convenient and the room was well appointed with amenities catered for. It was a small room but, by New York City standards, I'd say it offers reasonable value. The staff also seemed helpful and friendly.
This hotel is in a great location, just off Central Park West. Staff was friendly and helpful. It's all about location and price relative to other Upper West Side hotels.
Room was small (as expected) but worn. Tiny bathroom could have been cleaner. Narrow hallway and slow, small elevator not a plus.
Filthy. Window wouldn't close over ill fitting toilet tank cover. Bugs. Smelled awful. Slow elevator. Disgusting shower. Truly Awful. Hoping for refund.
Pretty clean I got use to the small room size after a couple nights. Location was perfect for area I wanted to visit, pretty nice area. Free breakfast was good.
Room tiny, elevator also, doorknob in hallway fell off, told the front desk and they shrugged about it. Was not as nice as I expected.
Perfect Upper West Side location on quiet street which also boasts an Italian place awarded 'best meatballs' in all the boroughs (and also has amazing Vodka sauce). Great for getting to the Natural History Museum or the Met. Room was comfortable and spacious by NY standards.
Internet didn't work the first couple of days, but the issue seemed to be resolved by the end of our stay. Pipes in the walls could be a bit noisy.
The position is really good.Only 5 minutes on walk sfrom the Dakota Builing and from the most beautiful part Central Park.Perfect if you love jogging every morning.The street is nice and very quite.The breakfast is well equipped and also tasty also if the breakfast room is too small and not so nice...
In front of the main entrance there are alwas 2 huge trash tans full of any garbage.the brakfast room is too small and some time there is no seats availlable and you have to wait a while...
Small size rooms No light Table lamp didn't wok Swipe card demagnetized easily, need recharging every timer u enter hotel Wifi pretty slow
Staff genuinely friendly and helpful. Went out of their way to assist. Really convenient for 72nd St. subway and Central Park.
Eat early! Ground floor breakfast room is small. Constantly moving aside to give people access to food/drink. Too few tables and cramped together. Very hot. Air-con inadequate in early September. Felt sorry for staff.
Good location close to Central Park, walking distance to Broadway and Times Square. The staff on duty are freindly
The place is dirty, tables are sticky, so called breakfast is of low standard, WiFI is inconsistent- impossible to do business from there. The lift is not adequate for the 12 floors and size. The staff on duty are powerless- not able to rectify much until management arrives & then there is only an apology with limited action
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