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Score from 1087 reviews Good 7.6/10

Newest reviews for Comfort Inn Central Park West

  • Jeff
      Canada
    August 27, 2014

    I really liked the location The staff was friendly

    I didn't mind that the rooms were so small but the carpet was disgusting. The door had been broken before. The room and shower are very dated. I would not recommend this hotel. I had three couples go after us and I discouraged it

    5.4

  • Anonymous
      United States of America
    August 23, 2014

    Location Location

    Bathroom was never cleaned hair clogging the drain. Didn't look like much cleaning had been done in years.

    5.4

  • Elisheva
      Israel
    August 20, 2014

    Location, location, location.

    The rooms need renovating.

    7.1

  • Cláudio
      Brazil
    August 20, 2014

    Location, cleanliness and staff. I have no doubt I would book it again.

    There is only one elavator, which means a tough task going to have breakfast. By the way... the breakfast room is very small for such big hotel.

    9.2

  • Amitabha
      Singapore
    August 19, 2014

    location bed staff behaviour

    wifi (poor connectivity & disruption) shower (water speed & imbalance hot & cold water mix)

    8.3

  • Jorge
      Mexico
    August 18, 2014

    Location

    Old building, too expensive for the actual hotel quality

    4.2

  • Anonymous
      United States of America
    August 17, 2014

    location price reasonable

    staff not so helpful

    5.4

  • Anonymous
      Netherlands
    August 14, 2014

    Location Subway nearby goes everywhere

    No water pressure No friendly staff Extremely long blocked CC after paying with CC Really small Rooms 1 elevator for too many floors

    3.8

  • James
      United States of America
    August 14, 2014

    Quiet location, charming UWS neighborhood, many restaurants and shops nearby

    Small, extremely slow elevator, tiny bathtub/shower, overall rundown appearance of room furnishings. Feels like rooms could use over all "updating"

    7.5

  • Jalal
      Saudi Arabia
    August 10, 2014

    Staff was great, else not.

    Extremely small rooms, not at all like pictures. Stairway horrifying, bad angles to get in and out. What breakfast! you cant call it food even.

    5

  • Anonymous
      Germany
    August 7, 2014

    Rooms are absolutely too small.

    5

  • Mikhail
      United States of America
    August 6, 2014

    Small room Noisy and low efficient A/C

    5.8

  • Anonymous
      United States of America
    August 5, 2014

    Staff is always friendly and willing to help. Never a problem when staying there.. Everytime we are in the city we stay here

    8.8

  • Anonymous
      Poland
    August 4, 2014

    ONLY Location !

    NOISE in the room !!! TO SMALL ROOM ! BEFORE reservation, call and ask about the size of the room !

    5

  • Alex
      New Zealand
    August 3, 2014

    Comfy beds Complementary breakfast although there were some issues when we were there with things running out and not replaced

    Could do with a fridge Only one elevator for guests and staff

    7.5

  • David
      United Kingdom
    August 3, 2014

    Comfortable bed and pillows

    Bathroom , furniture , fittings and decor . It was generally tatty .

    5.8

  • Andrew
      United States of America
    August 2, 2014

    Great location on the upper West side.

    There was no hot water in the morning.

    7.9

  • Naomi
      United Kingdom
    August 2, 2014

    Nothing

    Dirty, tiny, just awful do not stay there!

    2.5

  • Lisa
      United States of America
    August 1, 2014

    Location

    Small rooms, one (very small) elevator, room was dirty and very out dated - there was duct tape all around the air conditioner - there was no fitness center as advertised, front desk staff was not very friendly, only one ice machine in the facility, continental breakfast was not very good... The coffee was terrible!!!

    3.3

  • Robert
      United States of America
    July 31, 2014

    Considering this is New York, this place is okay if you just want a place to lay your head. Rooms are microscopic, breakfast is marginal. You are better off getting a scone and latte at Starbucks. Bed was very comfortable. Air conditioning and a safe are available. Wifi was good. Location is excellent only a half block from Central Park. Easy to walk to main attractions. Staff were very good.

    Too small, breakfast was not worth trying.

    6.7

  • Reginaldo
      Bermuda
    July 31, 2014

    Evelyn, one of the front desk persons is great in handling client's concern, otherwise, the rest is not that helpful...

    Poor connection to no connection at all at rm 802, bathrooms are too small, if ur chlostrophobic, u cannot be accomodated in this hotel,

    5.4

  • Anonymous
      United States of America
    July 30, 2014

    The location is perfect! Close to Lincoln Center and good subway access

    The rooms are tiny and dirty. The building is very old and our room had stains on the walls, baseboards were filthy, bathroom was dirty, the toilet barely flushed and was leaking. It also had a bad smell the whole time.It smelled like an animal had died in the room. We paid over $1000 for our stay and for that kind of money, you should be able to have decent accommodations. The breakfast room was too small for so many people. The coffee was empty and they were out of many items like yogurt, cereal, and bagels. The waffle iron never worked. We needed a roll away bed brought into our room and it barely fit in the room. We could barely get by it to get to the bathroom. The roll away bed was so old it collapsed on us one night. It was torn and dirty and in bad shape. This hotel has the potential to be nice. It definitely needs some TLC. We were also told at check-in that we would not get the Choice Reward points for our stay because we got such a "good deal" on the booking. Not cool!! Very upset with Comfort Inn and Choice Rewards for false advertising. The street right outside was under construction and VERY loud. We could barely get by the construction cones with our suitcases to walk in and out of the entrance. There should have been a DEEP discount for staying there that week due to the construction.

    4.2

  • Anonymous
      Australia
    July 29, 2014

    Great facilities. There was a printer for guests on the ground floor. Complementary breakfast everyday which included use of a waffle machine. Good location near central park and subway

    Tiny room. Really tiny! They need Ikea to come in and sort out how to make the most of a small space like that. The huge chest of drawers and two mirrors was unnecessary. The TV could of been wall mounted where one of the mirrors was and then it would of been easier to watch from the bed. There was barely space to have two suitcases

    7.1

  • Caio
      United States of America
    July 29, 2014

    Breakfast and the elevator

    7.9

  • Paula
      United States of America
    July 29, 2014

    The staff was awesome. They worked hard to work out a problem with my reservation. At checkout, they helped me with boarding passes. Each person I dealt with on the staff was great. Rooms are too small. Bathrooms are too small. Bath rooms have mold in shower. Carpet is old. Beds are too small.

    See above.

    5.8

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