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31 West 71st Street, Upper West Side, New York City, NY 10023, United States of America – Show map
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655 verified reviews
They speak your language
Comfort Inn Central Park West's staff speaks: Russian, French, Spanish, English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating
Russian, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 655 reviews
Value for money
Show reviews from:
This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 10048 reviews Review score
Just minutes from Times Square and Broadway theaters, this New York City hotel offers Wi-Fi access and rooms with plush bedding and a flat-screen TV. Central Park is a 5 minute walk away.
Score from 2351 reviews Good
This hotel in Manhattan’s Upper West Side is a 10-minute subway ride from Times Square and 3 blocks from Central Park. It features a gym and rooms with 32-inch flat-screen TVs.
Score from 964 reviews Good
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 2877 reviews Good
room was very small and expensive, some of staff was not kind
very low noise
appears on smokers united as smoking allowed which is incorrect, very long elevator waits
The staff could have been more helpful
Location, WiFi, price
Too small breakfast room - not enough room for guests
Location Staff was very friendly and helpful
---Location and breakfast ---nice staff, very helpful to me and very engaged in what they're doing from what I could see, no slacking and they are responsive and on top of things
---Rooms too small ---bathroom sink way too small ---the only place to sit in room was on the bed ---wifi undependable, it continually cut out on me ---franchise owner should have fewer rooms so the rooms could be bigger ---I was expecting modern furnishings but my room was like a starving student room furnished from Salvation Army or Goodwill ---ugly carpet very uncomfortable
Staff, location, cleanliness, it was a great getaway from the busy city at night. The subway is easy to access. The location to Central Park was terrific.
It is a bummer it is so small. But the friendly staff make up for it.
convenient to the places of interest
no help when internet failed repeatedly
I stayed here the night before my wedding. It's location was convenient and the room was well appointed with amenities catered for. It was a small room but, by New York City standards, I'd say it offers reasonable value. The staff also seemed helpful and friendly.
This hotel is in a great location, just off Central Park West. Staff was friendly and helpful. It's all about location and price relative to other Upper West Side hotels.
Room was small (as expected) but worn. Tiny bathroom could have been cleaner. Narrow hallway and slow, small elevator not a plus.
Filthy. Window wouldn't close over ill fitting toilet tank cover. Bugs. Smelled awful. Slow elevator. Disgusting shower. Truly Awful. Hoping for refund.
Pretty clean I got use to the small room size after a couple nights. Location was perfect for area I wanted to visit, pretty nice area. Free breakfast was good.
Room tiny, elevator also, doorknob in hallway fell off, told the front desk and they shrugged about it. Was not as nice as I expected.
Perfect Upper West Side location on quiet street which also boasts an Italian place awarded 'best meatballs' in all the boroughs (and also has amazing Vodka sauce). Great for getting to the Natural History Museum or the Met. Room was comfortable and spacious by NY standards.
Internet didn't work the first couple of days, but the issue seemed to be resolved by the end of our stay. Pipes in the walls could be a bit noisy.
The position is really good.Only 5 minutes on walk sfrom the Dakota Builing and from the most beautiful part Central Park.Perfect if you love jogging every morning.The street is nice and very quite.The breakfast is well equipped and also tasty also if the breakfast room is too small and not so nice...
In front of the main entrance there are alwas 2 huge trash tans full of any garbage.the brakfast room is too small and some time there is no seats availlable and you have to wait a while...
Small size rooms No light Table lamp didn't wok Swipe card demagnetized easily, need recharging every timer u enter hotel Wifi pretty slow
Staff genuinely friendly and helpful. Went out of their way to assist. Really convenient for 72nd St. subway and Central Park.
Eat early! Ground floor breakfast room is small. Constantly moving aside to give people access to food/drink. Too few tables and cramped together. Very hot. Air-con inadequate in early September. Felt sorry for staff.
Good location close to Central Park, walking distance to Broadway and Times Square. The staff on duty are freindly
The place is dirty, tables are sticky, so called breakfast is of low standard, WiFI is inconsistent- impossible to do business from there. The lift is not adequate for the 12 floors and size. The staff on duty are powerless- not able to rectify much until management arrives & then there is only an apology with limited action
Location, nice breakfast, good service in general
WiFi connection went off, and the hotel didn't correct the situation
Wonderful location, good value for Upper West Side and half black to Central Park! Staff were fantastic, so kind and ready to help whatever the request. No complaints at all, will definitely stay there again! :)
just step outside and feel like you are in a movie. the neighborhood is jammed packed with brownstones. if you love the movie "You've got mail". this is your place!!! half a block away from Columbus ave and 1.5 blocks from Amsterdam ave shops, trader joes, tons to see as you stroll these avenues. go the opposite direction, boom, you are at Lincoln Center. super close to the subway station.
got a king bed but the room only fit the bed. very little space. breakfast was good but difficulties finding a seat to eat was not best. i just ended up stocking up and eating upstairs in my room.
Good location close to the subway. Comfort bed, nice breakfast. We arrived 6am in NY and they allowed us to have breakfast for free. Great staff. Not a luxury hotel but definitely a good cost benefit.
Shower could be better.
I like its proximity to Central Park and the Sub Way.
The rooms are never cleaned. The carpet is very old and dirty even for their So-Called Luxury King Size Room which I paid for. The Bed has sharp metal objects sticking out from the base of the bed that hurts your leg each time you forget to avoid it and climb into bed; I have the scar the show for it. I won't be staying there again and wouldn't recommend it to friends and family either as they collect so much money for a very OLD, Worn Out, Over-Used Rooms. The lift is dreadful and takes for ever to work. I have made arrangement in a much lovelier hotel nearby and paid a deposite for my next visit during the half term holiday at the end of October 2014.
Excellent location near to subway and central park. Shower good with plenty of hot water and room service every day. Breakfast was good when you got a table and the bed was fairly comfortable. Free Wi-Fi and free tea/coffee 24/7.
Very little hanging space in cupboard. Very noisy at night and sounded like air conditioning units vibrating all night so had to buy earplugs. Some of the staff were very unhelpful bordering on rude. We were told the beach was closed and we would be fined if we went there. This was not true and there were lots of people at the beach. Only able to seat 18-20 in dining room so had to queue for breakfast and had to ask for teabags/cereals/ hot food etc. when it had run out.
The location was perfect. Out the door turn left and you headed towards Central Park and Subway, turn right and you headed towards Broadway and shops/restaurants. Lovely quiet street. The staff responded to a concern over leaking toilet very quickly. Safe in room for valuables. Builders were courteous and there was no noise before 9am. Would definitely stay again though. We love going to Yankee Stadium and this location is spot on.
On arrival struggled to get from taxi to the front door with suitcases because of rubbish piled up, the room was very dated and dark with only air cooler circulating the air and only keeping the room borderline cool, no air conditioning anywhere, the breakfast room was far too hot and we gave up after day 1 (of 6) going down there, so no free breakfast for us. Wifi kept cutting out. However based on New York prices, we would stay here again.
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