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Comfort Inn Central Park West
31 West 71st Street, Upper West Side, New York City, NY 10023 – Show map
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6 Reasons to Choose Comfort Inn Central Park West
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538 properties in New York City
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565 verified reviews
We speak your language
Comfort Inn Central Park West's staff speak: Russian, French, Spanish, English
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Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating
Russian, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Comfort Inn Central Park West accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card of an adult age 21 or older are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 565 reviews
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Location was good, with good access to restaurants and bars, also subway was close by. Towels changed every day.
Room was very small with nowhere to store clothes, unable to open windows.
Near the park, soft bed vending machines cheap.
Breakfast not always ready at 7am Very small room would get a king next time.
Dirty room. Blood stains on carpet. Room so small. Very dated. Not comfortable
I really liked the location The staff was friendly
I didn't mind that the rooms were so small but the carpet was disgusting. The door had been broken before. The room and shower are very dated. I would not recommend this hotel. I had three couples go after us and I discouraged it
Bathroom was never cleaned hair clogging the drain. Didn't look like much cleaning had been done in years.
Location, location, location.
The rooms need renovating.
Location, cleanliness and staff. I have no doubt I would book it again.
There is only one elavator, which means a tough task going to have breakfast. By the way... the breakfast room is very small for such big hotel.
location bed staff behaviour
wifi (poor connectivity & disruption) shower (water speed & imbalance hot & cold water mix)
Old building, too expensive for the actual hotel quality
location price reasonable
staff not so helpful
Location Subway nearby goes everywhere
No water pressure No friendly staff Extremely long blocked CC after paying with CC Really small Rooms 1 elevator for too many floors
Quiet location, charming UWS neighborhood, many restaurants and shops nearby
Small, extremely slow elevator, tiny bathtub/shower, overall rundown appearance of room furnishings. Feels like rooms could use over all "updating"
Staff was great, else not.
Extremely small rooms, not at all like pictures. Stairway horrifying, bad angles to get in and out. What breakfast! you cant call it food even.
Rooms are absolutely too small.
Small room Noisy and low efficient A/C
Staff is always friendly and willing to help. Never a problem when staying there.. Everytime we are in the city we stay here
ONLY Location !
NOISE in the room !!! TO SMALL ROOM ! BEFORE reservation, call and ask about the size of the room !
Comfy beds Complementary breakfast although there were some issues when we were there with things running out and not replaced
Could do with a fridge Only one elevator for guests and staff
Comfortable bed and pillows
Bathroom , furniture , fittings and decor . It was generally tatty .
Great location on the upper West side.
There was no hot water in the morning.
Dirty, tiny, just awful do not stay there!
Small rooms, one (very small) elevator, room was dirty and very out dated - there was duct tape all around the air conditioner - there was no fitness center as advertised, front desk staff was not very friendly, only one ice machine in the facility, continental breakfast was not very good... The coffee was terrible!!!
Considering this is New York, this place is okay if you just want a place to lay your head. Rooms are microscopic, breakfast is marginal. You are better off getting a scone and latte at Starbucks. Bed was very comfortable. Air conditioning and a safe are available. Wifi was good. Location is excellent only a half block from Central Park. Easy to walk to main attractions. Staff were very good.
Too small, breakfast was not worth trying.
Evelyn, one of the front desk persons is great in handling client's concern, otherwise, the rest is not that helpful...
Poor connection to no connection at all at rm 802, bathrooms are too small, if ur chlostrophobic, u cannot be accomodated in this hotel,
The location is perfect! Close to Lincoln Center and good subway access
The rooms are tiny and dirty. The building is very old and our room had stains on the walls, baseboards were filthy, bathroom was dirty, the toilet barely flushed and was leaking. It also had a bad smell the whole time.It smelled like an animal had died in the room. We paid over $1000 for our stay and for that kind of money, you should be able to have decent accommodations. The breakfast room was too small for so many people. The coffee was empty and they were out of many items like yogurt, cereal, and bagels. The waffle iron never worked. We needed a roll away bed brought into our room and it barely fit in the room. We could barely get by it to get to the bathroom. The roll away bed was so old it collapsed on us one night. It was torn and dirty and in bad shape. This hotel has the potential to be nice. It definitely needs some TLC. We were also told at check-in that we would not get the Choice Reward points for our stay because we got such a "good deal" on the booking. Not cool!! Very upset with Comfort Inn and Choice Rewards for false advertising. The street right outside was under construction and VERY loud. We could barely get by the construction cones with our suitcases to walk in and out of the entrance. There should have been a DEEP discount for staying there that week due to the construction.
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