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Newest reviews for Comfort Inn Lower East Side

  • Anne
      United States of America
    September 3, 2014

    they ran out of food for breakfast & it wasn't kept real clean.

    7.1

  • Anonymous
      Italy
    August 30, 2014

    Staff were friendly and polite good location

    hygienic conditions dilapidated structure really bad price/quality ratio inedible breakfast

    5

  • Anonymous
      Finland
    August 24, 2014

    Great location (Delancey/Essex subway station is just around the corner and the whole lower Manhattan within walking distance). Rooms are very small, but clean enough and include the basic necessities. If you do not mind the general shabbiness of the public areas, occasional noise from the street and the small rooms, the hotel is excellent value for money.

    8.3

  • Margaret
      United Kingdom
    August 20, 2014

    Fabulous staff, excellent location. Requested room on back, no noise problems. Free wifi, water, mini fridge useful. Standard, small NY room but well appointed.

    Housekeeping could have been better, seem to do minimum.

    8.3

  • Mary
      United States of America
    August 12, 2014

    Yes the room is small, but it was just me for one night. All I needed was a place to sleep and shower. Clean and quite. That was really all I was looking for.

    Cord on the blow dryer - you have to dry your hair leaning against the wall not real nice when you have long hair. Shower pressure was up and down the whole time I was in it hard to decide when to start rinsing hair (again long hair)

    8.3

  • Grace
      United States of America
    August 11, 2014

    Location, location, location! China Town, Little Italy, Katz' Deli, Lower Manhattan (9/11 Memorial), Wall St., all within easy distances. Staff responsive, dependable, part of the NYC experience!

    Size of room, but that is understandable.

    9.6

  • Elaine
      United States of America
    July 24, 2014

    Close to our family; interesting neighborhood; short walking distance to the Tentament Museum. The staff was very welcoming, especially, George, if I remember his name correctly, the young man who handled the breakfast food and room.

    While the bedding and towels were clean and fresh, the draperies and carpet were dingy, strained and dirty. The daily sweeping was not done well. The breakfast food was fine, but the basement room was banged up,ie., torn wallpaper and chipped paint. Realizing that the small size of the space required sharing it with the janitorial staff, I can't suggest any solutions to that situation.

    5.8

  • Michael
      Singapore
    July 1, 2014

    The staff was friendly and helpful and that makes the stay especially important as you will have the assurance of help when needed.

    Near to pub and drinking area and the noise level can be quite loud till 4am if you are a light sleeper.

    6.7

  • Kevin
      United States of America
    July 1, 2014

    location, close to where i needed to be, housekeeping staff friendly and helpful

    smell of the room, floor was dirty, room very small...had to pay in cash and never got a receipt

    4.2

  • Anonymous
      Finland
    June 23, 2014

    Room was clean and the bed was comfortable. Breakfast was good. Friendly staff .Good situation, near public transport.

    Too small room for two person with baggages. Air conditioner was loud and the flow straight to the beds. Common spaces were unclean; especially stairs (elevator was not in use and we must use stairs).

    5

  • Mark
      United States of America
    June 12, 2014

    Convenient location; quiet room

    Very tight room; lobby and common areas were sloppy; stains on curtains/bedspread (yuck!)

    5.4

  • Mark
      United States of America
    June 5, 2014

    Location: convenient to my needs; quiet room; comfortable bed

    Tight quarters, lobby substandard, staff disengaged

    7.1

  • Maria
      United States of America
    May 31, 2014

    I like Jasmine Bautista service! She is the best employee working at the front desk. She was helpful and pay attention to everything and help with whatever you need it.

    When we arrived they sended us to a room that was dirty. The hallway of the 4th floor look and felt like it has never vaccum before. The garbage that we saw the first day was still there on the 4th day. They change us to the 5th. The room smell like is was never vaccum before. i asked twice on the fron t desk and the did nothing. I should have talk to Jasmine, the only helpful person at the front desk. Also my mom got stuck in the elevator for 10 min!

    4.6

  • Lucimar
      United States of America
    May 29, 2014

    Bed, softness, next to where I had to go, friendly staff.

    The elevator didn't work well. Looks like other guest had that problem early When leaving next morning we went down through the stairs.

    7.5

  • Mark
      United States of America
    May 15, 2014

    convenient location

    tight quarters; furniture, walls, fixtures, etc. "beat up"; lobby and breakfast area "sloppy"

    5.4

  • Anonymous
      United Kingdom
    May 11, 2014

    Location is great, Quiet if you have an upper floor room, Comfy bed

    Breakfast was never ready on time, One member of the staff was really useful and friendly, another one couldn't care less about customer service so mixed feelings.

    6.3

  • Anonymous
      United States of America
    May 10, 2014

    the location is so awesome! really convenient!

    the bed sheet is not really clean makes us allergic on the skin.

    6.3

  • Emma
      United Kingdom
    May 8, 2014

    Location. Accessibility to midtown, downtown and Brooklyn. Vibe and evening options on the doorstep. Free breakfast. Comfort of beds.

    7.5

  • Anonymous
      United States of America
    April 29, 2014

    Cheap, clean, and convenient

    7.9

  • Anonymous
      United States of America
    April 21, 2014

    The staff was great! As far as the accommodations, I had a room on the second floor and was pleasantly surprised at how quiet it was. The room was also clean and the bed was very comfy. I would definitely stay there again.

    There were some imperfections - such as a large garbage bag in the stairwell, chipping paint and other imperfections in the room etc, but for the price/value, these things won't lower my opinion of the place.

    9.6

  • Avishai
      United States of America
    April 10, 2014

    The location is good a specially for young people.

    The room is very small and not suitable for two adults, staying more than one night.

    4.2

  • Robin
      Canada
    March 3, 2014

    room tidy friendly staff, eager to please, quick to respond to requests comfortable beds

    room and breakfast area needed a "deep clean" dust in corners, cleaning in hard to reach places.

    7.9

  • Edo
      Israel
    February 28, 2014

    location

    small room

    7.1

  • Iean
      Saint Lucia
    February 16, 2014

    The staff was friendly and helpful.They make you feel at home.Great location.Breakfast was great.Clean and comfortable room. Great value for money.I would recommend this hotel to anyone.

    My only issue was the room was a bit small but good.

    9.2

  • Timothy
      United States of America
    January 28, 2014

    The staff did not know who was in what room and sent us to a room that already had people in it. then they put us in the handicap room, and i couldn't even walk between bed and dresser.

    3.8

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