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5021 West Plano Parkway, Plano, TX 75093, United States of America – Show map
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37 properties in Plano
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49 verified reviews
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Comfort Inn Plano Medical Center's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years is charged USD 10 per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 49 reviews
Value for money
Show reviews from:
This eco-friendly boutique hotel is just 2 miles from Dr. Pepper Ballpark. It features loft-style rooms and a shuttle service to locations within 5 miles.
Score from 42 reviews Very good
Located 4.5 miles from the University of Texas at Dallas, this hotel offers a free continental breakfast daily. Wi-Fi and a kitchenette are also provided in each room.
Score from 34 reviews Review score
Featuring free Wi-Fi access and a daily continental breakfast, this Plano hotel is located just 5 miles from The University of Texas at Dallas.
Score from 12 reviews Very good
This Plano hotel is 22 miles from downtown Dallas and 23 miles from the Dallas-Fort Worth International Airport. The hotel offers an outdoor pool and rooms with sitting areas.
Score from 24 reviews Excellent
Location was why we picked it
Lady working on the night of November 11th accused my boyfriend of lying about the amount of roaches he saw. She said maybe one or two but not as many as he saw. He actually tried to get another room and she said there were none but eventually found one. When he went to that room he stood in their to check it, he saw two roaches. Long story short, he was not able to get his money back. I went to the hospital that night so it was late when he showed back into the room. So sad
Staff was very accommodating and place pleasant with a great price!
The staff was extremely friendly. It is a shame the facility does not reflect the kindness of the staff
The hotel was the worst I have ever seen. I could not bear ro stay there so we left. The room had a horrible smell that was clearly beyond the power of the cleaning supplies used by the staff. The tub looked like someone had chiseled a piece of it away. The lamp shades had holes in them and the carpet looked old and dingy. COMFORT!!!! WRONG!!!!'!!!! Shame on the owners of this this hotel. I am so thankful we were able to find a nice place to stay.
I have already told the people at Comfort Inn, but it would help if rooms had a recliner for people who have problems sleeping in a bed.
Same like it name .. So comfort ... And convenience
Good breakfast. Room maintanance is excellent.
Very quite, clean, bed was great ,room was nice, staff was friendly....Cost was worth it !!
Clean room nice staff
Room smelled bad
The electrical plug in bathroom worn out couldn't keep plug to stay in.
I peace and did like the location and the price. It was quiet. Which was something I valued since I was there to get peace and quiet.
I did not care for every time I got out of my car I had to deal with cigarette smoke. A few times I even smelled smoke in the hallway. I told the front desk there was a problem with my TV regarding on average every 20 minutes it would go off then come on. The response was not helpful. I was told there were no other TVs available. So, for a week I had to deal with a TV that shorted outed every 20 minutes. I did acknowledge that one of my concerns regarding the TV was that I did not want to be blamed for the malfunction. I just think there was no valid attempt made regarding the TV. Then there was the toliet seat that when you sat on it; it would give way. Just glad I am not a woman. Breakfast, well??? One last disappointment was breakfast in that two days in a row they ran out of the flavored creamer for my coffee. The staff was not rude but they did not go out of their way to be helpful either. Would I stay there again? That would depend on the circumstances.
The location was excellent, right by the highways to go west, east, or south. Safe part of the city too. Building had a side door for quick access to the room without passing through the lobby.
The toilet was terrible at flushing. It seemed like the management went a little overboard in trying to save water.
I liked the beds and just the general appearance of the hotel lobby and rooms. Person at desk was very helpful in getting back my more expensive shampoo and conditioner that was left in the first room we thought we were staying in.
The young man that checked us in seemed somewhat distracted. We had 4 rooms and when I received the key cards, the rooms and keys did not quite match, therefore, I originally thought I was in one room, so I unpacked some items. When my sons checked in, we discovered another error and when trying to correct that, we discovered that we were in the wrong room. Everyone was kind, and everything turned out fine.
The staff were all very friendly and helpful. There was a small exercise room and laundry. The room had a coffeemaker, dorm-sized fridge, microwave, and plenty of pillows. There was ample parking and several restaurants within walking distance, without having to cross any streets. It is close to the hospitals.
The table in the room was not very sturdy. One of my party is wheelchair confined, so we have a handicap accessible van and parked in the accessible van parking spot. I forgot to place the handicap placard back over the mirror one night when I parked and got a parking ticket from the city police.
The front desk staff were very helpful and pleasant. Cudos
The shower control valve needed fixin'.
Location, the actual room, the staff member who checked us in, quality of housekeeping
The dark rings on the tub where the non slip stuff was, the bathroom, the housekeeping staff knocking when the do not disturb sign was up
The front desk staff was friendly and professional the room was clean and comfortable
Housekeeping took an hour to clean my bathtub.
Everyone was super nice, the breakfast was great, rooms were cozy! Loved eating next door at that Red and Blue place.
Location and cleanliness of the room.
Breakfast was a bit spartan.
convenience to hospital; stayed in Comfort Inns before and always had good experiences, wouldn't expect anything less. Helpful staff...preordered taxi.
We really liked the cleanliness & the convenient location to everything. Also, the breakfast was very good. I would say the inn had everything needed for our 3 day stay.
Room was nice and bed was comfortable.
Only the location
The place was truly a dump. I could not believe the stench throughout the place and the dirtiness of all the public areas. I will never stay at a Comfort Inn again! I stayed one night and then moved to Hawthorn Suites for the same price and was amazingly better there. Comfort Inn needs to do something about this location or lower the price to $30 per night. I was outraged.
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