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6101 Sand Lake Road, Orlando, FL 32819, United States of America – Show map
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631 verified reviews
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WOW Resort's staff speaks: English
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Outdoor Pool, Outdoor Pool (all year)
Fitness Center, Game Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
One child under 4 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 631 reviews
Value for money
Show reviews from:
This Orlando Hotel is 1 mile from the Orange County Convention Center and has a 24-hour business center. Every room has cable TV and a dual-line telephone. Massages are also available.
Score from 656 reviews Review score
Only a short drive from Orlando's most popular area attractions, including Walt Disney World, this hotel features comfortable accommodations, complete with everything needed for an enjoyable stay.
Score from 396 reviews Good
Only 7 miles from Orlando International Airport, this hotel has free airport shuttles, an outdoor pool and poolside bar. Its contemporary rooms feature free Wi-Fi and cable TV with HBO.
Score from 1526 reviews Good
Located only 2 miles from Walt Disney World Resort, this hotel offers modern amenities and exciting Orlando attractions, fine-dine and world-class shopping are only steps away.
Score from 1610 reviews Good
Was not wow resort was run down Quality inn. pool was dirty, rooms had mold and there were leaks throughout exterior hallways, breakfast was supposed to be hot but it was toast and dining area was dirty. during check in the line was out door and there was only one person attending while others were sitting around talking. it was not a place to stay in future and would not recommend to friends.
My credit card was debited with the wrong amount more than my stay when I queried this the reception was very unfriendly and tried to make out that I was in the wrong after some debating they admitted that they had made a mistake and would refund to my credit card, we will see if I receive this refund. The internet was not working and once again very unfriendly and said this was not their problem as it was managed by a third party. On arrival the reception was very busy which was not a problem but then the manageress arrived and started shouting that we must all stand in one line to be helped which was totally unprofessional. The overall impression was that everything was badly in need of a good clean and maintance was needed lifts not even working. I would not recommend this property
Bed was comfortable
Staff kept us in lobby 45 min before checking us in
I am disputing the charge on my debit card due to the service we experienced. Got there to check in and it 45 minutes to get checked in. Once we got to the room, the key did not work. Called 3 times and went back to front before maintenance came to unlock the room. Put us too late to get into halloween horror nights. Cost us 130.00 on tickets.
Wow resort is actually in the Quality Inn. When I booked the room there was no information indicating that I should be looking for a quality inn and not wow resort. After calling booking.com I was informed that the number they gbe me for the hotel was incorrect so I assumed that the address was as well.. Because the address was a quality inn and not the wow resort.
Fairly close to Sea World....
Actually Quality Inn so drove around looking for something called WOW. No one would answer phone when I called thinking I was lost. Upon check in, another person was trying to get help because there were bedbugs in the bed and they were being refused a refund because the bed was unmade (how could they have seen bugs without looking under the blankets?). Check in took a while and when I got there the room was filthy, mold covering carpet that was constantly damp, hole in wall from water damage. Our stay was a last minute decision so we didn't have any toiletries with us, the complimentary toiletries were used and the shampoo bottle was EMPTY. No WiFi or fridge that I paid for. There was a microwave but it couldn't reach a plug. The ice bucket didn't have a plastic liner and the TV did not work. Tried logging in to our own tablet and there was no WiFi at all. The room had obviously not been cleaned, there were bottles and cans behind the one piece of furniture in the room. There was not a dresser just a tv stand from the 70s with a drawer and a cabinet door. The cabinet didn't have shelves or a backing even, just a large cube. The closet door almost fell on my daughter. Pool area was scary looking, the mushroomy kid thing in the pictures was not turned on and was broken and chipped all over. Breakfast in the morning was a huge room but only had cereal and white bread/english muffins. There was a waffle maker but at least 20+ people fighting over it. I had brought oatmeal but since we didn't have a working microwave... I have never felt compelled to write about a hotel/motel; you get what you paid for. I would not stay here again if they paid me. No lie.
Elevator was a little scary - room door was difficult to open as it stuck. No one at desk when I arrived at 2:30 and no one acknowledged me when they did come out of back room.
Rooms were dirty, old and had an unpleasant odor.
I did not like anything
Ok.. Where do I begin.. Geez, we waited in line over an hour to check in, I went to universal with my boyfriend and my sister in law and her husband, we got there and there were no rooms available even when we make a reservation. The employee said they were cleaning the room, after an hour or so we came back and the checked us in. When we got back from Halloween Horror Nights at universal, my sister in law and her husband went to their room at 3:00am! And they found another couple sleeping in their room!!! They went to the reception and the lady told them that they were never checked in! And that there were no rooms available! So they had to go to a different hotel at that time in the morning!. Our room smelled like mold the power outlets are covered with what appears to be filtration same with the locks on doors and the light switches. The blankets smelled bad and the breakfast was terrible. Please do not go to this hotel ever!
The location was great. I waited almost an hour on line to register only one person working. The room needed renovations it looks run down. BREAKFAST NEEDS WORK.
Waited almost an hour to register. The room needs renovation looks dirty and run down. BREAKFAST needs improvement also.
The room had black mold on ceiling and the shower..the refrigerator had rust and the vents were rusted out. The nightstand by the bed had something sticky all over it. There was some kind of sauce or ketchup dried up on the bed frame. The room stunk. I spoke with the manager and offered to show the pictures that I had taken but she just offered a apologies..
Our first room had mold at the top of the ceilings. Both of the lamp shades had burn holes on them. Heath hazard waiting to happen. Food at the breakfast buffet was disgusting.
Bed and when we left
It was dirty, mold on walls, blood stain in carpet, the sink was not workin it stayed on the whole night. We felt really uncomfortable
Its good for one nite and i guess its cheap. The beds were clean
All the walls had stains, our carpet had a blood stain. Fridge did not work. Employees arent the happiest its in a freaky location it smelled like cigarettes even doe its a non smoking hotel. Overall 3 out of 10
I didn't like anything about this place. Hotel room is very dirty and filthy. Nothing works; tv, telephone. My husband and i were uncomfortable and disappointed. Would not recommend this hotel for anyone.
This place was a nightmare. Wet floors mold on the walls the wouldn't stay locked the room only had 10 channels on the t.v. just all around horrible
Roaches in my room.. Mess in elevators..
Outside and the Lobby
Outside the lobby leading up to the elevator is a complete mess, inside the elevator is a mess. I could hardly breathe inside the room, the room smelt like mold and the carpet was wet. I booked the room for an entire weekend but I left the following morning instead. The place is old and outdated. I would not recommend.
I would never recommend this hotel to no one. Durty, poor internet connection, bad breakfast, this quality inn, never more.
Staff was great
Halls were wet breakfast was not good
People enter to rob to the rooms and the personal did show importance, horrible conditions of the bathroom, and comforters.
I didn't like the fact that I had made reservations prior with hotel and once I arrived at hotel, which was after midnighti had drove from out of town, I was told I had to wait on a fax even after I showed them my confirmation information. The front desk attendant name brenda was very rude and inconsiderate of the customer. I will never book with them ever again. I ended in mcdonalds like a transit, tired from driving. I will be writing a letter of formal complaint against that hotel. They need additional training on how to treat customers that is patronizing their business. Bad experience that I will never forget.
Nothing, there was nothing positive about this hotel
Everything from the minute we tried to check in we knew that this was not what we had expected, the staff were not friendly and there was only 1 member of staff on the check in desk. We were given a hotel room and went off to have a look, my husband went in 1st and came straight back out, he said there is no way we can stay in that!!! I went in to have a look and it was the worse hotel room I had every seen, it smelt, the bed covers were ripped, the carpet was filthy, the bathroom door was rotten at the bottom and the furniture was old and damaged. We went back to reception and they offered us another room, we went to have a look and this was the same, We have visited Orlando 15 times and have stayed in various hotels, I would not have let me dogs stay in either of the rooms we were offered. We returned to reception and advised that we wanted to check straight out. My husband is very open minded and tries to make the best of everything, but even he said that there is no way that he would have stayed in that hotel.
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