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Chapel Hill University Inn

hotel This sports-themed hotel is located less than 4 miles from the University of North Carolina at Chapel Hill. It offers a complimentary shuttle service and has air-conditioned guestrooms with free...

Most recent booking for this hotel was yesterday at 15:57

Score from 122 reviews Good 7.8/10

Newest reviews for Comfort Inn University Durham

  • Carol
      United States of America
    August 15, 2014

    Close to daughters place

    Staff was indifferent to customers. Rooms smelled moldy, breakfast not out on time, pool area not kept supplied, no towels.

    4.2

  • Jeppe
      Denmark
    August 8, 2014

    The price was fair

    There some difficulties at check in but there was not much help from the staff

    5

  • Debra
      United States of America
    July 27, 2014

    Nice friendly staff, clean rooms!

    We were on 2nd floor and could hear neighbors upstairs and to right of us. That was not good.

    9.2

  • Jennifer
      United States of America
    July 20, 2014

    It was in a convenient location and check in and check out was easy.

    I had to turn my shower on and off at least 5 times to get the hot water to flow consistently! The front desk associates were in the lobby talking to whoever when I came to check in, very unprofessional!

    6.3

  • Jeffrey
      United States of America
    July 13, 2014

    Breakfast selections were excellent!

    Initially given a smoking room even tho requested a non smoking. Room had food and trash from previuos occupants on the floor and tub drained poorly. Switched to different room which was infested w/ants. Had issued w/wifi signal but that could have been the type of fone i had.

    5

  • Tracy
      United States of America
    July 8, 2014

    It was a very comfortable bed.

    Very small bathroom, and I didn't like the shower head.

    7.9

  • Regina
      United States of America
    July 3, 2014

    Nice, clean rooms. Very close to restaurants, shopping. Very friendly staff.

    10

  • Angie
      United States of America
    June 22, 2014

    front desk very helpful. Room clean and comfortable.

    10

  • Leilani
      United States of America
    June 11, 2014

    The facility was very clean, and the staff was wonderfully friendly. The bed was comfortable, but the pillows were the BEST. PILLOWS. EVER! Never before was I given a choice of firm or soft pillows at the same time--I didn't even have to use my own pillow, which I brought from home with me! The A/C was very efficient, too, which I REALLY appreciated. The breakfast bar had a good selection of foods, too.

    The A/C was a trifle noisy--I didn't notice it when I was sitting up or moving around the room; but when I lay down, it was very noticeable. Personally, I didn't find it a big deal--I just put in foam ear plugs. And I'd much rather have a little noise than no A/C!

    10

  • Ralph
      United States of America
    June 10, 2014

    Overall, this is a nice hotel, but it is beginning to show its age. The staff was helpful and the room was OK, although the bath was tiny. Generally, a good stay

    As mentioned earlier, the bathroom was tiny. Also, the breakfast was not among the best we've had.

    7.5

  • Mark
      United States of America
    June 3, 2014

    Somewhere safe to sleep and near or destination.

    The check in was horable. My wife was on the room as a guest and they gave her a hard time about checking in. Wouldn't let her use my card that was used to book the room. The breakfast people were rude to guest trying to fix breakfast at the end of breakfast.

    6.7

  • Pa
      United States of America
    June 1, 2014

    Eggs in breakfast do not taste good.

    7.9

  • Anonymous
      United States of America
    May 27, 2014

    I was only there for a night, but everything was clean. The service was courteous, and I had no problems with anything.

    Nothing much to complain about.

    9.2

  • Paul
      United States of America
    May 24, 2014

    Food

    8.8

  • Mikel
      United States of America
    May 18, 2014

    Comfort

    10

  • Nanette
      United States of America
    May 16, 2014

    Wi-fi was easy to use, though you had to get back on every day. Breakfast had a fair amount of hot food and stayed replenished. The person at the desk was pleasant at checkout. The room had a generally nice appearance. Two kinds of pillows.

    No one at the desk for check in for more than 15 minutes. Furniture was getting shabby. Towels etc. we're not replenished. The bed went down in the middle.

    5.4

  • Athena
      United States of America
    May 7, 2014

    access to park lot ,pet friendly,a/c heat worked well easy access to elevators

    never saw staff carpet in hallways is outdated and had a bad odor which was constant vinyl or tile would be 100 per cent more efficient and

    5.8

  • David
      United States of America
    May 6, 2014

    room was clean and comfortable

    first floor smelled like wet carpet/cat urine

    6.7

  • Sharletta
      United States of America
    May 6, 2014

    Room was clean. Front desk staff was helpful.

    They advertised on website that there was an indoor and outdoor hot tub, but they don't have either. The fitness room had limited hours because they said guests complained that it disturbs guest rooms underneath. Swimming pool was closed. Juice machine was out of order during breakfast.

    5.8

  • Rosalyn
      United States of America
    May 4, 2014

    Towels

    7.1

  • Priscilla
      United States of America
    May 4, 2014

    The hotel is close to everything (restaurants, shopping, downtown).

    Upon arrival/check in, we were assigned to room 425. This room is next door to the weight room/gym. I do not recall being told this but around 1 a.m. in the morning we were awaken by weights dropping, noises, and people talking. Of course, we had to go to the front desk to complain.....the people were asked to leave and the room was subsequently locked. Lo and behold around 7 a.m., we were awaken again by people using the facility. I went to the front desk and asked if we could change rooms.....we were able to change rooms but that process of being disturbed and changing rooms was a lot considering we were in Durham for a relaxing weekend.

    7.5

  • Mikel
      United States of America
    April 26, 2014

    Me&my boyfriend enjoyed everything from the guest service to comfort.

    8.3

  • Michael
      United States of America
    April 22, 2014

    Good location right off the interstate. The staff was friendly and courteous. We were attending a wedding and got there a little early before the 3:00 pm check in time so we could change clothes. We were able to check in early so we could be on time for the event. That was very helpful. No complaints. Would stay there again.

    8.8

  • Anonymous
      United States of America
    April 19, 2014

    Great location with many choices to dine. The room was very clean and pleasant looking. Had a refrigerator and microwave!

    10

  • Thomas
      United States of America
    April 8, 2014

    Location and price.

    There were no working ice machines in the building, and a staff member I talked to did not offer ice from the kitchen (if there was any). We were never sure that the outside door locked securely after we entered the building.

    7.9

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