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15555 John F Kennedy Boulevard, Houston, TX 77032, United States of America – Show map
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84 verified reviews
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Comfort Suites Bush Intercontinental Airport's staff speaks: Spanish, English
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Outdoor Pool (all year)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
Cribs are not available.
The maximum number of extra beds in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 83 reviews
Value for money
Show reviews from:
This Houston hotel features an outdoor pool and spacious rooms equipped with free Wi-Fi and a 40-inch flat-screen TV.
Score from 214 reviews Good
On the Texas 8 Beltway, this hotel provides shuttle service to George Bush Intercontinental Airport, less than a 10 minute drive away. Free Wi-Fi and an on-site bar are available.
Score from 66 reviews Good
Featuring a continental breakfast, this hotel has free shuttle service to Bush Intercontinental Airport, just 2 miles away.
Score from 124 reviews Good
This Texas hotel is 2 miles from George Bush Intercontinental Airport/Houston. It features a free airport shuttle service, an outdoor pool, and guest rooms with cable TV and free Wi-Fi.
Score from 328 reviews Good
Breakfast was good and coffee was strong just what i needed. I'd stay here again.
Bed was a bit small,queen size ? More like full size! Ok but i still slept comfortable. I would stay again anyways
The beds were very comfortable, the rooms are large w/fridge & microwave and the bathroom is big w/lots of room to get ready in.
Communication w/front desk in regards to shuttle service. Front desk isn't rude, however they are not exactly welcoming.
Location and facilities were fine.
I saw two bed bugs on the bed that I did not sleep on. After looking at images on the web and identifying positively, I took them to the front desk. Unfortunately, it was the morning of my check out. I was not offered compensation.
Breakfast is always a plus. Had refrigerator, microwave and coffee pot in room. Room was spacious two beds plus sofa seating area. Always a good deal with a Choice Hotel.
Efficient staff, better than average continental breakfast set up. Spacious room with comfortable beds
Unfortunately due to a delay in our arrival flight, the shuttle wasn't available after midnight.
Easy checkin and good location from where I was conducting business.
The elevator didnt work all the time. I was a few minutes late checking out. Staff call to ask if I was checking out as if I would stay and not notify them. I thought that was somewhat rude as it has never happened anywhere else I've stay. Felt they were more interested in getting me in and out than good customer satisfaction.
Friendly staff and close to the airport.
Very poor internet, it never works. Rooms smells bad and mouldy. Noisy AC system.
The staff was friendly, knowledgeable about the area and professional.
The elevator was not working. I had 7 pieces of luggage that were very heavy. They could not accomodate me for a 1st floor room
Cleanlness, location, calm embient
The internet is poor
No shuttle at airport. Nobody to answer phone when called. Would not recommend and would never go back. No amenities in or around hotel.
Breakfast was good Free WiFi Parking
Bathrooms felt old, counter was too low
It was nice that the hotel had shuttle service to and from the hotel.
The staff weren't very friendly or helpful. You have to wait a while for the shuttle
I enjoyed the whole atmosphere, interesting people, real comfortable
The staff was helpful and courteous. The room was clean and the breakfast buffet was well maintained. My son thought it was cool that the waffles were the shape of Texas!
We shared a shuttle ride with the riders from the neighboring hotel. The shuttle driver failed to announce which location he was dropping off at first. We tried to check in at the wrong hotel. Oops! Fortunely it was only a short walk to the Comfort Inn and we did not have much luggage.
The staff were friendly and helpful; the complimentary shuttle service to the airport was a huge plus! Breakfast was susbstantial; the business centre also a great feature. I would recommend this establishment as a safe and convenient choice of hotels in Houston.
The shower was over the bath and difficult to operate at first - ended up having a cold shower after a 20-hour flight :(
Location. Breakfast was not the best but I've certainly seen sparser "free" breakfasts. Bacon and semi-dry scrambled eggs were included.
Did not know that shuttle service shut down at 11:45PM. I missed it by 15 min, but if my wife hadn't arrived earlier I never would have known this. Cab fare was $14.50. The place was locked up when I got there. No one in sight. Banging on door eventually worked.
Hotel is in need of renovation in all areas. It's old and outdated. Wifi could be better.
Great size room with a sofa and decent size bathroom, enough for two people to be in there at once. Guest laundry available $4 for washer and dryer. The hotel offers a good shuttle service to the airport but this finishes at 11:45 pm so not available for those very late flights. Taxi from the airport was $13. All in all a good value for money stay overnight.
The room and furnishings were rather dark. The pool area is small and appears to be shared with the neighbouring hotel.Reception staff a little too preoccupied with their mobile phones.
We liked the spacious rooms, especially the couch so my son could have his own sleeping space. We also loved the shuttle, the driver and the close proximity to the airport. The staff at the front desk was wonderful. The breakfast was exactly what we expected, except they also had bacon and eggs which my husband appreciated. Loved fridge and microwave too. Very clean and quiet. We stayed only one night in order to be close to the airport. Would definitely stay again for the same reason.
The pool was very cold, which was a disappointment to the kids on our last night. The beds are double, which is difficult for two adults who are used to a king. They also need bigger trash cans, lots to get rid of to make weight for the luggage.
Location and the room was spacious,the bed was HEAVENLY! Felt like I was sleeping on a cloud!
Breakfast was pitiful,not much to pic from, but it was free so......
Excellent location for the airport. Restaurants and shops walkable.
Wifi has a very poor signal.
Reasonably comfortable and spacious although the place seems a bit run down
I queried bookings.com for a hotel with a shuttle service and Comfort Suites Bush Intercontinental Airport this was included on the list. Turns out they stop the shuttle at midnight which was not indicated at the bookings.com website. My flight came in at 11:45 pm and I called the hotel around 11:50 pm. I was told that they will contact the shuttle driver and I should look out for him in another 5 minutes. I again called around 12:10 am when no shuttle arrived, and this time they said give him 10 minutes. When no one showed up I called at 12:20 am and this time they told me the driver said he was not going back out to the airport, so they asked the Best Western driver to come and get me. I was furious at this point given that just about every other hotel shuttle was picking up guests. I said how was I to know I should look out for a Best Western shuttle?? I said if he does not come in 5 minutes I will be cancelling my reservation. She at least said then get a taxi and they will pay for it. The Best Western shuttle turned up and when I got to the hotel I asked why she did not contact me as soon as she knew their shuttle was not coming. She said they did not have my phone number (which I had listed on the reservation form) and she said they were not really looking at the clock (!!) -- which I noticed was just above their desk. The attitude was they did not have to run the shuttle but this was a service they provided. I said all other airport hotels were providing a shuttle so they were not doing anyone any special favors. Overall although her attitude was initially apologetic, she was a bit rude. I absolutely will not stay at this hotel anymore, or any other Comfort Suites. It is ridiculous to be listed as having shuttle service that shuts down at midnight and refuse to return even when guests are waiting.
Shuttle service was excellent, also very late in the evening
Location, Clean room, Airport shuttle bus. And there are some restaurant near the hotel.
When I arrive Airport, I call the hotel, but I can't hear the voice, I don't know the problem is from me or the hotel.