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Newest reviews for Comfort Suites Michigan Avenue

  • Mohamad
      United Arab Emirates
    August 30, 2014

    Good location and helpful staff . the apartment is clean and good in size.

    The break fast very poor not enough space to accommodate all the guest they opened the meeting room to have break fast on the meeting room table . regarding the room they should have extra door for the bed room for more privacy .

    7.1

  • Carol
      United States of America
    August 29, 2014

    The staff was very helpful in pointing us in the right direction when we had questions; the food was good; and the rooms were comfortable. I would definitely stay here again.

    The rooms could use a few updates - at the very least, they need to make the bathtub more accessible. There are no bars or any other method for handicap access. The closet doors either stuck or were off the track.

    8.3

  • Bridget
      United States of America
    August 28, 2014

    The value was the main attraction to this hotel. The beds were comfortable and our family had plenty of room. Plus there was a free breakfast.

    We had black mold growing in our bathroom. The hotel itself is very narrow and some what clautrophobic but the rooms are great size once you get to them.

    7.5

  • Chioma
      Nigeria
    August 27, 2014

    The location at the hotel; the suite was very nice and the breakfast was equally good.

    The room rate was high

    7.1

  • Caoimhe
      Ireland
    August 27, 2014

    Location, 24 hour helpful reception, great facilities in suites, room cleaned each day, view from suite, good breakfast.

    Drafty by bed even after air con turned off.

    9.2

  • Geraldine
      United States of America
    August 27, 2014

    The staff was very helpful, kind and considerate, they helped us in every way they could. Also, the location was excellent.

    The sofabed was very uncomfortable. The air conditioning made annoying sounds. The bathroom was not clean when we arrived. The kitchen supplements were incomplete. The hallway smelled HORRIBLE. The number of seats in the breakfast area was not enough for all the guests, we had to eat upstairs. Also, breakfasts hours were not friendly at all (6-9 am). There were two elevators for the guests and the cleaning staff, obviously was a chaos, specially during breakfast hours. One of the elevators didn't work for a whole morning and in the afternoon, when we were leaving, we got stuck in it.

    5.4

  • John
      United States of America
    August 26, 2014

    no pool...slow elevators fair breakfast

    8.3

  • Anna
      Israel
    August 21, 2014

    The size & the location

    The bathroom too small for otherwise big suite

    7.5

  • Anonymous
      United States of America
    August 18, 2014

    Close to all we wanted to do.

    Hall way to elevator narrow and congested. Breakfast room small.

    10

  • Anonymous
      Nigeria
    August 17, 2014

    Staff attitude and response to complains.

    Hotels inability to make room change as requested and no reduction in cost despite that one of the rooms given to us was low grade. And too much tax please.

    7.9

  • Dolores
      Argentina
    August 13, 2014

    very comfort apartment location service

    nothing

    8.8

  • Emadeldin
      Egypt
    August 13, 2014

    Everything was Ok.

    10

  • Veena
      Oman
    August 12, 2014

    The proximity to various attractions

    Nothing in particular

    8.3

  • Claudia
      United States of America
    August 11, 2014

    Location was perfect, close to lots of tourist sites, easy access to on/off shuttle, Grant Park.... Quiet room even on Michigan Ave !

    Nothing!

    9.6

  • Siu
      Hong Kong
    August 11, 2014

    A full kitchen plus in room washer and dryer. Staff are friendly.

    In room facilities need updating. sliding doors are broken.

    7.5

  • Gregory
      United States of America
    August 8, 2014

    Superb view, spacious suite, nice furniture, location

    Mobbed at breakfast (8:30). Couldn't get in so went next door to Subway. Perhaps off season is better. Or very early in the am.

    8.3

  • Benjamin
      Germany
    August 8, 2014

    Perfect place for single persons, couples and familys to spend some days in Chicago. Easy to arrive from the airport, very central and affordable.

    Internet conection on the 25th floor was quite bad (instable)

    8.8

  • David
      United States of America
    August 6, 2014

    Location

    One of the pillow hat a blood stain And I ask the staff to take it away 3 times and never happen,after that I put it out of my door

    5.8

  • Anonymous
      United States of America
    August 4, 2014

    location

    parking infotmation, supply of kitchenware

    5.4

  • Douglas
      Brazil
    July 31, 2014

    Location, service, cleanliness... Everything!

    10

  • Bing
      United States of America
    July 30, 2014

    The location and staff.

    A little bit noisy at night.

    7.5

  • Anonymous
      United States of America
    July 24, 2014

    The staff were very friendly and the room was great! We had a wonderful time! The hotel is in an excellent location. We would definitely recommend this hotel!

    The bathroom was a bit small, but we managed. The size of the room definitely outweighed this con.

    9.2

  • Harriette
      United States of America
    July 23, 2014

    I loved the location because my family lives downtown w/in walking distance. All of your staff was helpful and so welcoming. The breakfast was a plus. The full kitchen and washer and dryer was a added bonus.

    10

  • Anonymous
      Switzerland
    July 20, 2014

    I felt the hotel location and staff/service were quite good. Unfortunately these two excellent qualities in any hotel are not enough to equate comfort, efficiency and cleanliness. Really this was quite a dissapointment.

    There were many more negatives than positives... For starters the air conditioning and refrigerator did not work properly. The air conditioning cannot be regulared and the room is either steaming hot or freezing cold. The refrigerator did not work well and we lost some expensive juices and other perishables. There also seems to be a spider infestation in the rooms--very unpleasant. Overall, the rooms are a bit worn and not very attractive. I would not recommend this property.

    5.8

  • Pamela
      United States of America
    July 20, 2014

    We had our 90 yr old mother along to celebrate her birthday- staff was exceptional in their care and concern of her-

    Toilet handle was broken and a lightbulb was broken off in a fixture.

    8.8

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