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Comfort Suites Michigan Avenue
320 North Michigan Avenue, Chicago Loop, Chicago, IL 60601 – Show map
Excellent location – rated 9.6/10! (score from 422 reviews)
Rated by guests after their stay at Comfort Suites Michigan Avenue.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 28 at 9:08 AM from the United States.
6 Reasons to Choose Comfort Suites Michigan Avenue
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422 verified reviews
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Comfort Suites Michigan Avenue's staff speak: English
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Free! WiFi is available in public areas and is free of charge.
Free! WiFi is available in the hotel rooms and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 43 per day.
Public parking is available at a location nearby (reservation is not possible) and costs USD 32 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Any additional older children or adults are charged USD 20 per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Comfort Suites Michigan Avenue accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note that a refundable deposit for incidentals is charged at check-in. This must be paid with a valid credit card as cash is not accepted. Please contact the hotel for more details.
Guests under the age of 21 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 422 reviews
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The value was the main attraction to this hotel. The beds were comfortable and our family had plenty of room. Plus there was a free breakfast.
We had black mold growing in our bathroom. The hotel itself is very narrow and some what clautrophobic but the rooms are great size once you get to them.
The location at the hotel; the suite was very nice and the breakfast was equally good.
The room rate was high
Location, 24 hour helpful reception, great facilities in suites, room cleaned each day, view from suite, good breakfast.
Drafty by bed even after air con turned off.
The staff was very helpful, kind and considerate, they helped us in every way they could. Also, the location was excellent.
The sofabed was very uncomfortable. The air conditioning made annoying sounds. The bathroom was not clean when we arrived. The kitchen supplements were incomplete. The hallway smelled HORRIBLE. The number of seats in the breakfast area was not enough for all the guests, we had to eat upstairs. Also, breakfasts hours were not friendly at all (6-9 am). There were two elevators for the guests and the cleaning staff, obviously was a chaos, specially during breakfast hours. One of the elevators didn't work for a whole morning and in the afternoon, when we were leaving, we got stuck in it.
no pool...slow elevators fair breakfast
The size & the location
The bathroom too small for otherwise big suite
Close to all we wanted to do.
Hall way to elevator narrow and congested. Breakfast room small.
Staff attitude and response to complains.
Hotels inability to make room change as requested and no reduction in cost despite that one of the rooms given to us was low grade. And too much tax please.
very comfort apartment location service
Everything was Ok.
The proximity to various attractions
Nothing in particular
Location was perfect, close to lots of tourist sites, easy access to on/off shuttle, Grant Park.... Quiet room even on Michigan Ave !
A full kitchen plus in room washer and dryer. Staff are friendly.
In room facilities need updating. sliding doors are broken.
Superb view, spacious suite, nice furniture, location
Mobbed at breakfast (8:30). Couldn't get in so went next door to Subway. Perhaps off season is better. Or very early in the am.
Perfect place for single persons, couples and familys to spend some days in Chicago. Easy to arrive from the airport, very central and affordable.
Internet conection on the 25th floor was quite bad (instable)
One of the pillow hat a blood stain And I ask the staff to take it away 3 times and never happen,after that I put it out of my door
parking infotmation, supply of kitchenware
Location, service, cleanliness... Everything!
The location and staff.
A little bit noisy at night.
The staff were very friendly and the room was great! We had a wonderful time! The hotel is in an excellent location. We would definitely recommend this hotel!
The bathroom was a bit small, but we managed. The size of the room definitely outweighed this con.
I loved the location because my family lives downtown w/in walking distance. All of your staff was helpful and so welcoming. The breakfast was a plus. The full kitchen and washer and dryer was a added bonus.
I felt the hotel location and staff/service were quite good. Unfortunately these two excellent qualities in any hotel are not enough to equate comfort, efficiency and cleanliness. Really this was quite a dissapointment.
There were many more negatives than positives... For starters the air conditioning and refrigerator did not work properly. The air conditioning cannot be regulared and the room is either steaming hot or freezing cold. The refrigerator did not work well and we lost some expensive juices and other perishables. There also seems to be a spider infestation in the rooms--very unpleasant. Overall, the rooms are a bit worn and not very attractive. I would not recommend this property.
We had our 90 yr old mother along to celebrate her birthday- staff was exceptional in their care and concern of her-
Toilet handle was broken and a lightbulb was broken off in a fixture.
The location was perfect for my daughter and I as this was the first time we visited Chicago. Check in and check out was quick and easy. The staff was friendly. Even when I hurt my foot, my daughter had to get some ice. The next afternoon the same gentleman at the front desk inquired on how I was doing. I liked that the hotel was located on Michigan Ave which made it close to restaurants..located right by the hotel is Subway, Naf Naf, Chipotle, and several others around the corner. There is a walgreens downstairs and a CVS across the street. Its within walking distance of the Millinium Park and the Magnificent Mile. The rooms more than met our expectation. Clean. The breakfast was good enough even though the choices were limited. I liked the waffles and cinnamon raisin bagel.
There was a weird smell in the hallway. Even though we were on the 17 th floor, we heard all the sirens, horns blaring, and motorcyles that night. I didnt like the crossiant and blueberry muffin as they were cold and had my stomach unsettled for a while.
Amazing hotel, and what a location. Wonderful staff.
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