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275 Otrobando Avenue, Norwich, CT 06360, United States of America – Show map
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4 properties in Norwich
Including hotels, apartments, villas and more.
42 verified reviews
They speak your language
Comfort Suites Norwich's staff speaks: Spanish, English
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Fitness Center, Indoor Pool (all year)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not possible).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, ATM on site, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 42 reviews
Value for money
Show reviews from:
The Holiday Inn Norwich is 3 miles from the Mohegan Sun Casino. The hotel features an indoor pool, a business center and rooms with free Wi-Fi.
Score from 117 reviews Very good
Just off of highway I-95 and close to popular Mystic, Connecticut attractions such as the Mystic Aquarium, this hotel has thoughtful in-room amenities along with modern on-site facilities.
Score from 477 reviews Good
This hotel and casino features several on-site restaurants and a full service salon and spa. The on-site theater hosts live performances and the Shrine nightclub provides nightly entertainment.
Score from 139 reviews Very good
This hotel features Wi-Fi in each room. It is a 4-minute drive from Interstate 95. Shuttle service is available to Mohegan Sun Casino on Friday and Saturday evenings.
Score from 134 reviews Excellent
The staff was very friendly. The breakfast was very good, beds were comfortable. I would stay again next time I go to a concert. In spite of the problem, I would stay here again. Convenient location, right off the exit, had no problem finding the place and was happy with it being so close to the casino.
My mother wanted to take a shower to take the chill off when she got back from the casino. There was a problem with the water pressure in our room. The staff tried their best to fix the problem, would have given us another room if they weren't already booked for the night.
Staff were friendly and helpful Construction underway to upgrade the interior.
Location is in industrial area. A bit confusing to locate without a GPS.
location, it was quiet, nice staff
The carpets smelled bad, particularily in the hallways, light bulbs were not working, bathroom tile job looked awefull, matresses are in bad shape
The room with sofa and table beds were so comfortable very nice
The staff at desk didn't seem to give us correct advice concerning the shuttle to casino not very pleasant
Rooms were great
Untrained front desk staff
Soft pillows were available.
So many people at breakfast that we couldn't get food and had no place to sit. No one to check us out because all busy at breakfat. TV had no local channels so no local weather. (Channel list inaccurate) And the Wi-Fi didn't work for hours and would cut out intermittently. Only suggestion was to change rooms or use visitors center.
Our room was cancelled by booking.com and we were unaware of it till check in. Our room smelled like cigarettes, not enough towels in the room, water was lukewarm. At breakfast no forks, and the pool wasnt open till 10! And no hot tob as the website said there was
The size of the room. I felt at home. Not closed in. The staff are wonderful and I got my 6:30 wake up call.
I have no complaints.
noisy visitors at 1a,2am,3am, 4am
location, very clean rooms housekeepers did a great job with cleaning our room lobby area was very clean. I would deffenently stay there again great price
The beds are small not very conforable and the pool area was a little small
the beds were ok. and the pillows were ok.
There wasno waffle maker or hot eggs or meat like promised on there website. The desk clerk said this stuff would be back in a couple of weeks. also our drapes did not close and we a parking lot light shining in our window all night. the air cond made a noise all night.
our door was broken. you could see right through to the hallway the deadbolt didn't work. wi fi kept kicking me off. the ice machine didn't work had to go to 1st floor for ice.
I always choose this hotel when in norwich. Convenient to the casino. Staff is very friendly. If you do have a problem they are right on it.
breakfast is not good.
convenient to the casino. Clean and very friendly staff.
everything was great
The desk clerks were wonderful. We were in town for the funeral of a young family member and they were very empathetic and kind. I think they did as well as they could.
It seemed understaffed and there was a lack of maid service. The rooms were left undone for two of the four days of our stay. Some of the blankets were a very poor quality and when we asked to have them replaced, there weren't any available. The bed frame stuck out but was covered by the bed covering. It cut my leg when I bumped against it. It was bleeding profusely and when I called down to the desk there was no answer. I went down but there was only one person at the desk and she was checking in other guests. I sat there and bled while i waited. The breakfast was very inconsistent. On only one of the three days we went for breakfast was the full breakfast available. On one day there was only cereal. I spoke to the manager about my concerns before I left but he made no notes nor did he seem very interested in what I had to say.
Very poor didn't have a room ready for us at check in had to wait around until lone was available the staff had no clue on what they was doing would never stay there again or recommend
Air conditioner froze the room up.
The wade of hair that was on the wall of the shower that was left behind by the maid service.
Staff at night was great!
Not happy about the room keys. After 3 attempts up& down the elevator, the desk clerk came with master key. That didn't work ! Had to pry door open! A.M. Staff not so nice.
Cleanliness. Location & shuttle bus is good idea to Mohegan Sun.
I had requested a king size bed & got a room w/2 double beds that were not big enough. Breakfast was a fiasco. The milk containers were not labeled & had OJ in them!! No eggs...there were 2 people @ front desk working together rather than separately. Should have had more people, since it was .4th of July weekend...the area by the elevedors were run down.
Was convenient to where I was going. I would definately stay here again. The girls at the front counter were friendly. Had a slight problem but they were right on it.
Large Room, comfortable beds, Large bathroom, Efficient and accommodating staff.
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