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1811 East Holt Boulevard, Ontario, CA 91761, United States of America – Show map
Excellent location – rated 9.3/10! (score from 32 reviews)
Rated by guests after their stay at Comfort Suites Ontario Convention Center.
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32 verified reviews
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Comfort Suites Ontario Convention Center's staff speaks: English
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Outdoor Pool (all year)
Golf Course (within 2 miles)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional children under 17 years are charged USD 10 per person per night when using existing beds.
Up to two older children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Beds are usually comfortable with good selection of pillows to choose fom
Elevator broken and not fixed during stay. Second elevator did not respond to first floor call button... Lots of stairs.. Sink stop did not work so sink filled with water and drained very slowly..never fixed..
Very clean room Breakfast Location Wi Fi signal strength in most areas
Staff would ask for a 100 USD security deposit if you pay in cash. They won't take the deposit from your credit card though, it has to be cash only, which seems non sense to me. Most other hotels I have paid in cash would accept my credit card for the security deposit.
We had stayed in an Extended Stay America a few nights before and it had cost more than Comfort Suites. To put it mildly we were disappointed with several things there. But to my surprise and delight Comfort Suites was so much nicer! Cleaner, nicely appointed, offered so much more in so many ways and cost less, that there was almost no comparison. I would definitely recommend Comfort Suites Ontario to anyone looking for a place to stay in that area. I would also stay there again any time I'm in town and have access to a car, for it is very close to the Ontario Airport. There is a car rental place, Fox Rental, practically across the street, which we used that made it very convenient.
I can honestly say there wasn't anything I didn't like.
Modern, Clean and the GM and staff all very welcoming! Wish all hotels could be this nice and reasonable on price with a staff that carried about it customers. Keep up the great work!
Friendly staff, super clean comfy rooms. ONLY improvement needed would be the wifi connection because it was pretty slow. I would definitely come back next time!!
Slow wifi connection
The place was very dirty!
Everything! The bed the staff the breakfast (Teddy bear waffle iron) towel animals!! Wish we could stay longer!
Nothing at all! I loved it!!
Check in was easy. Rooms were a nice size and clean. Beds were comfortable. Heated pool was nice. Breakfast had lots of options and staff worked hard to keep trays filled.
The hotel is well situated close to Ontario airport, the outlet mall and the Auto-club speedway. Room was very nice and looked new, included a nice sitting area with fridge & microwave. Breakfast was pretty standard for hotels, but satisfying
Genuinely warm and relaxed + professional reception and interactions with all of the staff. I left behind my iPad, which you can all sympathize is a terrifying experience. They ALL jumped to action, found it and met me at the door as the James Bond of a taxi driver returned me to the hotel from the airport to retrieve it. Amazingly I made it back to the airport and the flight on time. Thanks all for going above and beyond!
We only had one night with these great folks at their upscale yet homey establishment.
The rooms were clean, breakfast was hot & ready, the floors were quiet, the bathroom water got nice & hot, the air conditioner was great, but most of all the pillows & bed were super comfy!
Our room was very clean and comfortable. One of the gentleman working at the front desk was very kind and understanding when I mentioned a discrepancy in the billing and took care of this right away.
They had washing machine facilities, but one was broken -- and from our conversation they knew about this, but had not done anything about this. It would have been helpful if they at least put an "out of order" sign on the machine. Two or three of the front desk ladies seemed to have the attitude of "the customer is always wrong." I not only noticed this when they dealt with me, but also with another walk-in customer, as well as another customer on the phone. Others were more friendly though.
First hotel I have visit that cares to have 2 different types of pillows(soft and hard)...loved that room was clean and we'll organized. TV with flights updates
I couldn't stay any longer
Everething was great except for the wi-fi connection was a little bit slow but I would definitely stay there again.
The staff, especially Alma at the front desk, were wonderful and provided exceptional customer service.
1) David who I met on my arrival was exceptional - very polite, efficient, friendly and a breath of fresh air after recent encounters at other hotels! If I had room in my bags I'd take him home! 2) the building is well placed near the airport and local facilities 3) pool area well maintained and clean 4) room is the best I have encountered over my stay in the USA - beautifully sized, excellent facilites and very clean, even "welcome :)" written on the mirror in drywipe pen - a nice touch! 5) bathroom well proportioned and equipped with everything you could need - 4 towels! Nice touch! Beautiful shower pressure and nice bath. 6) this is a biggie - the TV was HUGE, and something I've not experienced in any other hotel during my stay, the TV guide worked, so you could see what you were watching and what was on next! 7) breakfast was really well stocked and the girl maintaining it never stopped, and was very present. 8) noise levels were really low, even from aircon units in other rooms, considering the place in right next to an airport it's remarkable!
I am really struggling to come up with anything wrong with this place, which makes this review look bogus! But this is a really nice place!
Friendly staff. Great rooms.
I like the cleanliness of the room, facilities. Staff are nice.
Amazing staff, if you could rate them higher than 10 they would surely deserve it. This is the first hotel in thousands of hotel nights in my career I was greeted in my room with a welcome message personalized with my name, wow!
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