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Congress Plaza Hotel
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7.2
Top
Based on
168
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Hyeon
Solo traveller
SEOUL,
Korea, South
July 8, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Latasha
Family with young children
Detroit,
United States of America
July 8, 2009
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It was decent. I wasn't impressed with the fact that there weren't that many channels to select from, but overall descent. I didn't like that there wasn't a pool, microwave in rooms, or refrigerators. |
7.5 |
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Mich
Solo traveller
poole,
United Kingdom
July 1, 2009
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very comfortable but for thr price i think you could have thrown in a continental breakfast |
7 |
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Eugene
With friends
Grimsby Ontario,
Canada
June 22, 2009
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I really enjoyed the view. Our window faced the park and we were there for the Chicago Blues Festival which we could see from our window and the big fountain and the dance bandshell. Chicago is a great city! |
10 |
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Susan
Mature couple
Jackson,
United States of America
June 18, 2009
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The location was perfect, near Grant Park. Our mattresses were a little too firm for us. The shower could have had more water pressure, maybe it was because we were on the 11th floor. |
8 |
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John
Mature couple
Stanwood,
United States of America
June 17, 2009
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The staff was very friendly and helpful. Our room was very clean and well appointed. I will stay there again and would highly recommend it! |
10 |
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Anonymous
Solo traveller
United States of America
June 17, 2009
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location would have liked the hotel to be a bit more flexible on late checkout. I requested 2 pm and was told "no way" after 1 PM. |
6 |
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Sarah
Family with young children
COLUMBIA,
United States of America
June 17, 2009
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Location Dirty, dirty, dirty! Very unsatisfied - we will never stay there again. |
3.5 |
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Anonymous
Solo traveller
Netherlands
June 16, 2009
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Drinking in the bar of the congress lounge. The distance from shoppingstreet. |
6.5 |
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Anonymous
Solo traveller
United States of America
June 10, 2009
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The bed was the most comfortable. I was also pleased with the cleanliness of my room. The garage parking valet was less than accommodating and did not have a pleasantattitude at all. We arrived back to the hotel to p/u our car (after check-out) and while I knew that I needed to pay for the additional time in cash, He did not have change from my $20, neither did the doorman. The gift shop would not give me cash unless I purchased something. |
9.5 |
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Anonymous
With friends
United States of America
May 27, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Jisang
With friends
Changwon,
Korea, South
May 15, 2009
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They messed up my reservation and chek-in. They checked me in with wrong reservation made by travel agent which I requested to cancel two days before my arrival regardless of I showed a booking.com reservation print-out when I checked in. The booking.com reservation was right one which I made by myself after requesting cancellation of travel agent reservation by calling the hotel. |
3.5 |
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Liam
Group
Tipperary,
Ireland
May 15, 2009
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Room was very well kept and presented, housekeeping staff were excellent, lovely bed. Location is great, views very very nice. Staff were generally very nice and helpfuln Service and quality of food in bar area was very poor. Only one member of staff was on, he was very very slow to serve us as we were ordering food instead of just drinks. When we did order, a few of the menu options were unavailable, there were additional charges for everything, including ordering a salad instead of fries. |
5 |
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Marta
Solo traveller
Madrid,
Spain
May 13, 2009
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This reviewer provided a score but did not have any comments |
6 |
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Lale
With friends
izmir,
Turkey
May 3, 2009
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I really like this hotel first of all Hotel is very good location . It ıs very near to everywhere I want to visit . It s located downtown so I could go wherever by walking . Also ıt s near the lake so at morning its a really pleasure to go lakeside . The rooms are really comfortable and the beds are twin beds . I and my friend really sleep very well . Hotell staff are very friendly and helpfull. |
8.5 |
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Patrick
Solo traveller
Cork,
Ireland
April 27, 2009
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The room etc and thE views from lake front window over looking bUCKINGHAM pALACE The smell going into tha hotel of smoke |
7.5 |
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Ky
Solo traveller
naples,
United States of America
April 27, 2009
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my clean room was nice and the guys on the entry are very nice and helpfull. This was my 3rd stay and I will come back again it was too empty |
9.5 |
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Philip
Young couple
South Bend,
United States of America
April 27, 2009
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The room was nice and we got a great deal through booking.com, however when we first got there and checked in, we were supposed to get the Lake Front King room with a view of Millennium Park, Buckingham Fountain and Lake Michigan...what they gave us was a standard room with the only window facing the side of some building. Luckily I had my email printed from booking. ...continuing, she said we could go back down to the front desk and get the proper room, so we got there and had no trouble getting the key, the manager when I had explained the first time, before going up to the 1st room, when they told me I was confused, said out loud "a Lake Front King room for $? dollars, you're crazy" even though that was indeed the deal from booking.com... |
6.5 |
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Anonymous
Young couple
Estonia
April 13, 2009
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Very nice historic building. Clean rooms, beautyful lobby. Water pressure in the shower was too low. |
8.5 |
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Colin
Solo traveller
Scunthorpe,
United Kingdom
March 30, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Eha
With friends
Haapsalu,
Estonia
March 2, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Sandra
Mature couple
Hammond,
United States of America
February 11, 2009
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The view of the lake and Buckingham Fountain. It is a beautiful old hotel. No room service, dining room was closed, room too warm, bed uncomfortable, and had to cross a picket line to enter. If the information about the restaurant closure and lack of room service had been available on the website, I would not have selected this hotel. We checked out early. Thanks for helping ruin our 40th wedding anniversary. |
5 |
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Barry
Solo traveller
Basingstoke,
United Kingdom
February 2, 2009
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The breakfast menu was interesting and I tried something different each day It was good to have a flat screen TV in the room but the screen defination was poor. It would be good to have BBC Worldwide as a program choice. |
7 |
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Elizabeth
Mature couple
Mount Vernon,
United States of America
December 15, 2008
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Location Restaurant was closed. It was hard to get hot water on our floor (5th) |
8.5 |
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Anonymous
Solo traveller
United Kingdom
November 24, 2008
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Location. Quiet room. Smell, probably from carpet cleaning. No heating in bathroom. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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