Choose your preferred language. We speak English (US) and 41 other languages.
Most often used by people in the United States
520 South Michigan Avenue, South Loop, Chicago, IL 60605 , United States of America – Show map
|Double Room with Two Double Beds|
|King Room with Lake View - Non-Smoking|
|Double Room with Two Double Beds with Lake View|
|King Suite with Lake View|
|King Suite with City View|
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
155 properties in Chicago
Including hotels, apartments, villas and more.
3300 verified reviews
They speak your language!
Congress Plaza Hotel's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 75 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 3306 reviews
Value for money
Show reviews from:
Featuring an all-season rooftop pool encased by a glass ceiling, Chicago's Essex Inn offers a terrace with city views and free high speed Wi-Fi access.
Score from 489 reviews Good
In the River North neighborhood of Chicago, this hotel offers free Wi-Fi access and is only 1 mile away from the historic Navy Pier.
Score from 368 reviews Excellent
Just a 3-minute drive from the McCormick Place Convention Center, this hotel is in the South Loop of Chicago and features an on-site salon and a restaurant. Each room has free Wi-Fi access.
Score from 356 reviews Good
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1526 reviews Very good
The food was average and the pillows are hard.
The room was clean and the wine and beer is cold.
Old stile rooms, strong renovation is needed. Breakfast is not included in the rate. Wifi should be registered for each 24 hours.
Location is good and convenient for everything in the city center. Many metro and bus stops nearby. Chicago's all main attractions and within walking distance. Fantastic view from the hotel (if your room is on Michigan avenue side): park, lake, monuments, Skyscrapers.
Overall of feeling of the place is one of neglect. Everything that has been done to it in recent years has been on the cheap. Overall, an expensive stay for a hotel in dire need of updating. I didn't risk the breakfast as there are places nearby.
The location is good
so rundown so overpriced everything is scruffy and chipping
I was initially given a grim, small room looking into an air shaft. It was quite depressing and dingy. Not at all what I was led to expect from hotel's website.
Registration staff helped immediately to satisfy me with a room facing the green space. This room felt more like the base I needed to enjoy rather than endure!
Beautiful. Loved the lake view.
At booking there were two days fees taken instead of one. There was no hot water to take a shower. The ceiling fell in the bathroom. I needed to stay an extra day, talked to registration, fee to high, stated that's okay I will book on line. Checked my bank account the extra day was taken out. Had management to take the day off and return my deposit back to my bank account, that was done successfully, however one of my original three nights were taken off. Kind of nerve racking to have all these things to take place, and no hot water to relieve any tension.
The valet service, the lobby and one of the managers. For the confusion we did get a free breakfast on Sunday morning from the manager after she saw what had taken place, however the chef cooked me a western omelet, flipped it and it fell all over the place, he picked it up and covered up and served it to me!?
Cabs. Got to keep them honest. Try to charge you for additional passengers & one tried to take us out of the way. I had to point to direction he should be going.
Location to attractions. Walking distance to most.
Non-intrusive staff, room made up daily.
Over looking Lake Michigan!!
Heating system is old. You cannot control the temp of the room, only the fan speed.
Great location, hotel was old but very clean. Staff was very polite and helpful
Hot water took 20 minutes of waiting. Wifi was paid for in 15 minute chunks, which was not worth it at all. Weird smells in the halls, and the bathroom tiles were cracked and would move under your feet.
The location was nice. That's about it.
Housekeeping could have been a little more thorough. ..
The dining room staff were extremely warm and friendly. .View was spectacular. .Room was large and comfortable. .
While the main floor is very nice, the rooms are somewhat dated. It's not much more than a place to sleep, shower and develop a plan for the tours and bus routes.
The Congress is close to the main attractions and has terminals for the local transit system close by. Local eateries and dry goods stores are within walking distance. The hotel staff was very nice and accommodating. We had a late departure and they stored our bags until we left. No problems at all!
Cockroach in the shower, staff was unhelpful and the General Manager did nothing to compensate for the inconvenience. No A.C. was very hot and pictures are very misleading.
Location was good.
The front desk could have been nicer. Just a little aloof.
The attitude of the cashier.
The cleanliness and wifi services.
The stairwell leading to the ice machine was dirty, cramped and creepy. It was a seemingly unsafe environment.
Wifi was horrible.
Location is exceptional. Great value. Close to many attractions.
The lobby had a pervasive awful rotting/ decaying smell
The location and price were ideal.
The view was excellent
Helpful staff, decor a little tired but room was clean and comfortable
I didn't like the late check-in and early checkout... it puts a real time crunch on a stay in an expensive city where many things do not open until 10 AM.
The location is absolutely primo!!
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.