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520 South Michigan Avenue, South Loop, Chicago, IL 60605 , United States of America – Show map
|Double Room with Two Double Beds|
|King Room with Lake View - Non-Smoking|
|Double Room with Two Double Beds with Lake View|
|King Suite with Lake View|
|King Suite with City View|
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3037 verified reviews
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Congress Plaza Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 75 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 3032 reviews
Value for money
Show reviews from:
Featuring an all-season rooftop pool encased by a glass ceiling, Chicago's Essex Inn also includes a terrace with city views and free high speed WiFi access.
Score from 244 reviews Good
Located in the River North neighbourhood of Chicago, the hotel with free WiFi access is 1.7 km away from historic Navy Pier.
Score from 184 reviews Excellent
This luxurious and historic Chicago hotel, just a 4-minute walk from the Magnificent Mile, features 2 restaurants and a fitness center.
Score from 803 reviews Very good
Within 2 blocks of Lake Michigan and the Museum of Contemporary Art, this downtown Chicago hotel features free Wi-Fi. Its apartment-style accommodations have a full kitchen.
Score from 1558 reviews Very good
Location, facities, free wifi, big rooms
It's very old and some parts are neglected
Area, doorman, front desk really made my day!
Didn't like that I had to go, I felt at home.
Beautiful old building - property could use a little tlc, but then it probably wouldn't be as good of a deal.. Great view, great location by the park, Art Institute, subways. Beautiful lobby and I really liked the doorknobs.
This hotel is located right in front of the park and very closed to venues you may want to see in this city; Chicago Architecture Foundation, Art Institute of Chicago and Fine Arts Building, etc. Compared to what you pay, it does have good value for money. Wifi is incredibly faster than any other hotels I've experienced in North America. If you don't mind a little discomfort about your stay and plan to come on a tight budget, this is it for you.
The room I stayed does not have a refrigerator but it was okay as an ice making machine was located in the corridor. The hotel is quite rusty and old, but still good for your money.
I really appreciated the architecture and style of the building along with its history. Service was great as well.
This hotel was so charming. I love Chicago and learning about its history and this hotel definitely captures that. The room was lovely and the bed was extremely comfortable. I liked walking around the old hotel and checking it out.
It's a tradition for us to spend our anniversary 2-21 every year (16 years) so we love the location, the nostalgia and the comfort
check in was unprepared when we asked for a smoking room, i reserved a king and we settled for a queen so we could have smoking
The staff was nice
Lolocalizatio, the mystery of and old place
The shower to small,the towels, the menu of the rest, too poor
Location was good.
I drove 12 hours from Syracuse and I was exhausted. There was a loud party in the next room. I called the front desk, no answer. I called the hotel from my cell phone and got an answer. Complained about the noise. Then the party got louder. Complained again this time I was hung up on. The lasted till 4 am, at one point someone fell against the wall making a loud crash.
The concierge/doorman service was excellent, and the staff at the check-in desk were helpful as well. The room was small was well-appointed. The hallways need some TLC.
good location abd beautiful building
Bathroom was not updated. Glass shelf was blocking the space To wash my face. And there was no towel hanger.
Had bad experience with front desk staff when I called in the evening. Girl had no desire to be helpful. Arrived the next morning and the lady at the front desk was fantastic & extremely helpful!
Location. Staff friendly.thats it.
No pool. Very noisy. Room too hot and couldn't adjust temperature. Restaurant high priced.
Restaurant was excellent
the beds were comfortable, rooms were affordable, and the stay was enjoyable.
The bed was very comfortable, and the window looked right at Buckingham Fountain. The room was clean enough...I have seen cleaner, but it was fine.
The shower was horrible. We both got lukewarm water that seemed more like a foamy air water than a nice stream. The bathroom was not heated, so after our lukewarm showers we stepped out into a freezing cold bathroom.
Bathroom , Staffs were unfriendly , Also to get a 1 page print out of travel ticket I had to pay $6 ..ridiculous. So overall it was not at all value for money.
Location, on Michigan Avenue near Art Institute.
When booking 2 rooms I requested somewhat nearby and we were given 2 rooms as distant from each other as possible-- on opposite sides of the hotel. I could not control the heat, which was at about 85 degrees in the room, nor could I open a window. NOISY NOISY NOISY. NEVER AGAIN.
comfortable with great view
Awesome location and beautiful room view. Clean bathroom.
Uncomfortable bed and pillows, scratched old furniture and doors, impossible to control room temperature, heater had two positions: on (very heat) and off (very cold).... For the rate they charge, hotel should be much better.
Doorman and bell-hop, even housekeeping was polite and friendly. Why cant the front of house so the same enthusiasm?
Front desk staff gave us an attitude, disengaged and didnt create a good experience. Even the Front Desk Manager didnt seem like she liked her job. Regardless if the hotel was packed the night before or not, youre in the hospitality industry and this is a supposed luxury hotel.
The price was okay.
Size of bed
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