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Newest reviews for Congress Plaza Hotel

  • Amanda
      United States of America
    September 16, 2014

    Location, the hotel historical vibe, the lounge was great and so was the breakfast.

    I wish the bed was bigger, and I wish there was a couch or a chair or something. The wifi wasn't all that great either.

    8.3

  • Clark
      United States of America
    September 16, 2014

    Location location location

    Room was a little small

    9.6

  • Faisal
      Saudi Arabia
    September 16, 2014

    Excellent location!

    7.1

  • Nilantha
      United Arab Emirates
    September 16, 2014

    great view of city, park and sea from room

    room rate was high

    7.9

  • Anonymous
      United States of America
    September 15, 2014

    The lobby area seems to be very inviting and well restored as well as the bar.

    The rooms reminded me more of a hostel. Doors had so much paint on them that they couldn't close. Carpet was stained and beds were not very comfortable. It rained heavily one night, and the hall-way plaster began falling down in places.

    3.8

  • James
      United States of America
    September 15, 2014

    Good Locations

    Bed Bugs Dirty Carpet

    6.7

  • Anonymous
      United States of America
    September 15, 2014

    Location

    Detached smoke alarm sitting on the table. This is just an OLD hotel--thought maybe it was old elegance, but this place is just OLD. Very narrow hallways, tiny elevator. Not well equipped for mobility scooters.

    5.4

  • Luuk
      Netherlands
    September 15, 2014

    Nice atmosphere. Old hotel that has its own identity so to say. The bar/tavern next to the lobby is nice and the bartender is very friendly. Clean enough. Helpful staff. Location is excellent. There is party place right in front of the hotel where bands play every night (you can't hear inside the hotel though).

    The hotel is clearly showing its age. Many things could be renewed without losing its identity. The smell of the cleaning product (probably for the carpet) is very strong. If you have carpet-related allergies I strongly advise to look for some place else. Intermittent Internet connection is sometimes annoying.

    7.9

  • Jacqueline
      United States of America
    September 14, 2014

    Bell staff was very helpful Large unique room in an older "grand" hotel with fantastic city/lake views - they don't build them like t his anymore. Excellent location

    A slight musty smell when entering the room

    7.5

  • Kimberleyann
      United Kingdom
    September 14, 2014

    Hotel staff were lovely.

    Parking attendants. They tried to take us for a ride.

    7.5

  • Jesus
      United States of America
    September 13, 2014

    The view of the lake, the train station very close to the hotel, u can walk to a lot of places, a lot of places to eat.

    To much sound from the outside.

    7.1

  • Viktor
      United Kingdom
    September 11, 2014

    Location was close to downtown and most of the major attractions. The rest was disturbingly shabby and poor. Staff was relatively helpful.

    We were in the Buckingham wing. Worn down furnitures and facilities, strong mill-dew smell on corridors, small room, no ventillation in bathroom.

    4.2

  • Cameron
      United States of America
    September 11, 2014

    The main floor and restaurant bar area was very nice. The location was great.

    We were right next to the elevator and kept us up all night. Doors don't lock or shut completely. Staff walk in while we were laying down to see if the room had been clean. A lot of money.

    5.4

  • Anonymous
      United States of America
    September 11, 2014

    The staff and restaurant personnel were nice and friendly.

    The rooms were old and needing upgrades. The carpets were filthy and the view was a brick wall. The toilet was unsteady and needing attention. Plus the cleaning personnel came right in without even knocking to our room and our friends.

    5.8

  • Anonymous
      United States of America
    September 10, 2014

    The location was wonderful, and the staff was professional and hospitable.

    I didn't feel my car was all that secure in the parking garage available to guests.

    7.9

  • Brian
      Canada
    September 10, 2014

    Great location

    Rooms need redone, absolutely no hot water over two days, for the amount of money should have been much better

    4.6

  • Jean-paul
      United States of America
    September 9, 2014

    The Hotel location is very close to all the downtown sight seeings, to the CTA station and many other public transportation systems (METRA, Chicago buses, taxis etc..) A vintage Hotel built in 1893 but nicely maintained.

    Not much really.

    9.2

  • Timothy
      Canada
    September 9, 2014

    Location, retro faded glamour

    L train noise, old bathroom and damaged carpets

    8.3

  • Anonymous
      United States of America
    September 9, 2014

    This is a very cool building, I love the high ceilings!

    It is in desperate need of renovating. To be considered a four star hotel in downtown Chicago things need to be better. This hotel would just barely make three stars from me.

    5

  • Porfirio
      Puerto Rico
    September 9, 2014

    Location

    Noisy AC AC stop work after 4hrs each night need to get update it ASAP dirty carpet bad smell on the lobby room decoration

    6.3

  • Minjuan
      United Kingdom
    September 8, 2014

    very good location for trip

    old hotel, poor facilities

    6.7

  • Marion
      Germany
    September 7, 2014

    The location is excellent. We walked to a lot of the interessting sightseeing spots.

    8.3

  • Anonymous
      United States of America
    September 7, 2014

    The location is great to visit Chicago !

    8.3

  • Anonymous
      United States of America
    September 7, 2014

    Staff was very friendly and helpful.

    Very hard pillows and stingy with the hand wash cloths.

    8.3

  • Claudia
      Australia
    September 7, 2014

    Perfect location to explore Boston. Lovely big room with high ceilings and a great comfortable bed.

    The breakfast buffet was below quality for a hotel of that standard.

    7.9

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