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520 South Michigan Avenue, South Loop, Chicago, IL 60605 , United States of America – Show map
|Double Room with Two Double Beds|
|King Room with Lake View - Non-Smoking|
|Double Room with Two Double Beds with Lake View|
|King Suite with Lake View|
|King Suite with City View|
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2931 verified reviews
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Congress Plaza Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 75 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 2930 reviews
Value for money
Show reviews from:
Featuring a rooftop pool encased by a glass ceiling, Essex Hotel Chicago also includes a terrace with city views and free Wi-Fi access. The hotel is 1 mile from the world famous Chicago Museum Campus....
Score from 29 reviews Very good
An indoor pool in a sun room and free Wi-Fi access highlight Hotel Rush. In the River North neighborhood of Chicago, the hotel is 1 mile from historic Navy Pier.
Score from 33 reviews Excellent
Across from Grant Park and within walking distance of popular Chicago attractions such as Soldier Field, this hotel features an on-site restaurant and has comfortable guest rooms with free Wi-Fi.
Score from 675 reviews Good
Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.
Score from 1330 reviews Very good
the beds were great
Especially the charm of the 'old grandeur' of this building..!
liked the size of the room, staff friendly and helpful (they told us to ask for a refurbished room next time we book, location excellent right across from lake michigan and near miracle mile and right across from art museum.
we were in one of the rooms yet to be refurbished. it was very comfy but carpet old and bathroom somewhat outdated.
Reception staff tried to help
Tired & shabby. Small, old-fashioned rooms. Nasty decor & bathrooms from the 70's. Felt unsafe.
Location and high ceilings.
The hotel is well located and the hotel room was relatively good.
It is not very new and it should be renovated at least partly.
The location right on Michigan avenue. Large room with a view of the park and the lake. Very Quiet - front of the hotel. Comfortable bed. The price we paid in the Loop:)
Could use a little update..... But for the price - a real value:)
Staff great. Ran a business function in one of the rooms and all went just fine. Location is perfect for all city access.
The bar/lounge area needs a complete facelift. Make it upscale. Same with the lobby. Nicer, richer looking furniture in the lobby would highlight the beautiful ceilings and marble. This hotel is a grand dame, dress it appropriately ... upgrade the look.
The view was of the city and lake was superb - the room modernized but tasteful (and clean).
the internet system - free for one device per day system - was clumsy and slow
Location is good, that's all.
This place looks like it's been the same for 30 years. The wallpapers are gross, the furniture is really old (there was even a crack in my sink), the room smells like mold... Do not recommend.
Our toliet didn't flush, I couldn't adjust the temp of the room (just a fan) and the bed wasn't very comfortable. OK to stay for 1 night but wouldn't stay for any longer.
Being close to the center Having the big rooms
the rooms close to the elevator were not good from the luad or voice of the people talking laudly in the corridor
Hotel was nice and clean staff is very professional loved that.
The showers weren't hot enough i didn't like that $30 dollar security fee they charged to my credit card without letting me know up front or just charge it to the bill and let me know it'll be off in 3to 5 business days
Great location, fairly good value for 4 nights, clean. Hotel staff were alright, not overly friendly at the front desk.
Service not friendly, it can't provide the information when we ask the direction e.g. Union station, how to get to outlet.
Handy for Metra link to McCormick Conference Centre. Right on Michigan Ave - central location. Free wifi nice view from front , lake views. Friendly bar with good barfood.
12th floor room was a bit dated, old carpet, small windows meant room was dim.
That we were charged for a roll away bed that we never received it should have been put in our room before arrival .... And then it would have never fit anyways !!!
very beautiful lobby and outside building
very uncomfortable after a day walking around Chicago. they have nowhere to sit , only the bed or a hard wooden desk chair to sit on. they need atleast one padded chair to relax on and you get no hot water on the 11th floor. they said it takes 15-20 mins. to get hot water, but it never came to our room. we won't be back.
Family room with three beds was good. Would stay again. Free internet good.
Smell of cleaning chemicals was strong in room. Room could use refurbishment.
Location, location, location
Location - decent size room
Room was too dark to work in - the only ceiling light was by the door, and the bedside lights did not cover the desk area. And yes, as reported by just about every other review, it is now well past its "refresh date" - decor is tatty, with broken trimmings and excessive layers of old paint everywhere.
I avoid the cookie cutter variety hotel so this hotel fit the bill. Yes, it is an old place with some quirks, but our room was clean, the bed was soft and the staff was so professional. This is also a great location for walking, shopping, museum and theater viewing and catching mass transit. I loved it and will be back!
Old facility- poor condition
Staff Ambiance Facilities Quality of food Position in Chicago
Cost of parking
Good location, close to lots of activities.
The room was a bit run down, we had to keep fixing the toilet as the chain would come undone and toilet would continue to run.
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