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520 South Michigan Avenue, Chicago, IL 60605 , United States of America – Show map
|Double Room with Two Double Beds|
|King Room with Lake View - Non-Smoking|
|Double Room with Two Double Beds with Lake View|
|King Suite with Lake View|
|King Suite with City View|
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3232 verified reviews
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Congress Plaza Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 75 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 3228 reviews
Value for money
Show reviews from:
Featuring an all-season rooftop pool encased by a glass ceiling, Chicago's Essex Inn offers a terrace with city views and free high speed Wi-Fi access.
Score from 397 reviews Good
Just a half a block from the luxury shops of the Magnificent Mile, this historic boutique hotel is in the heart of Chicago, less than 1 mile from Navy Pier and Millennium Park.
Score from 759 reviews Good
In the River North neighborhood of Chicago, this hotel offers free Wi-Fi access and is only 1 mile away from the historic Navy Pier.
Score from 293 reviews Excellent
Just a 3-minute drive from the McCormick Place Convention Center, this hotel is in the South Loop of Chicago and features an on-site salon and a restaurant. Each room has free Wi-Fi access.
Score from 337 reviews Good
The rooms were not that good. The doors were really old and washroom locks disnt work properly
The location was beautiful
Bath/shower did not drain properly.
We had to complain twice while we got an acceptable room.
The location is superb and it is a great historical building. Some of the rooms has mold and altogether restoration is needed.
Big rooms, 10ft-high ceilings. Quiet enough.
The room was run down and dirty. Looks like very little has been done since the 1940s.
No microwave and no refrigerator
Ridiculous price of parking I'm sure you can work out a much better discount
The friendliness of the staff and willing ness to serve and go the extra mile
No Free breakfast. No ash trays in smoking room.
The value for the location. Right downtown easy travel to shops. Room was decent just a little old fashioned.
Good location in the heart of Loop
Very aggressive housekeeping, start banging doors and shouting down hallways towards 9am.
The hotel needs an upgrade and to be restored to its former glory. The hallways are dark and dank with terrible lighting. The rooms are really worn - carpet, woodwork, wallpaper.
We liked the "grandness" of it and the feel of Old Chicago. In addition, we loved being close to the Metra line, Grant Park and the Art Institute.
No really bad experiences but overall the hotel had a rather 'Tired' look & feel about it.
The free WiFi. The outside doorman, very helpful.
The carpets were worn in some areas
There was no individual room heat control. It got a little hot. Housekeeping tends to show up a little early in the a.m.
Comfortable, economic & historic. Fantastic location. Easily accessible to subways and restaurants. Great price.
I was disappointed in the Family Room. The bathroom was only accessible through the "private" bedroom. I also thought the buffet breakfast was a bit overpriced.
The hotel is close to several major attractions in Chicago. The staff was very friendly and helpful.
No continental breakfast, ceiling leaking water onto the bed
José, the doorman
Dirty and not comfortable
Room was very warm
The water in our room never did get hot enough for both of us to bathe with hot water.
The helpfulness of the staff. The quiet room and pleasant atmosphere.
The location of the property was grear. Very friendly staff.
The room and furniture is very dated, 1970.The two chairs in the room were from the 70's and when I sat in one to work it sunk down low. The (office) table was round, and again from the 70's and was uneven and leaned. The glass that covered the table was dirty and dusty.
Waking up then Lake Michigan.
Hotel is very dated but clean and comfortable
Staff were very friendly and helpful
We really hated the parking it didn't look safe and it was super expensive. Also the room was not up to date and only half the outlets worked.
My fiancé and I really liked the lobby and how the check in process was quick and easy.
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