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520 South Michigan Avenue, South Loop, Chicago, IL 60605 , United States of America – Show map
Excellent location – rated 9/10! (score from 2812 reviews)
Rated by guests after their stay at Congress Plaza Hotel.
|Double Room with Two Double Beds|
|King Room Lake View Non Smoking|
|Double Room with Two Double Beds with Lake View|
|King Suite with Lake View|
|King Suite with City View|
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145 properties in Chicago
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2812 verified reviews
They speak your language
Congress Plaza Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 75 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 2812 reviews
Value for money
Show reviews from:
Across from Grant Park and within walking distance of popular Chicago attractions such as Soldier Field, this hotel features an on-site restaurant and has comfortable guest rooms with free Wi-Fi.
Score from 622 reviews Good
Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.
Score from 553 reviews Good
Just 1 block from Chicago’s Magnificent Mile, this hotel has rooms with free Wi-Fi and a flat-screen TV. It features an on-site restaurant and Navy Pier is a 15-minute walk away.
Score from 607 reviews Review score
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1188 reviews Very good
This is a nice old fashioned hotel. It offers everything and even more than should be in a 3star hotel. I would rate it as a 4star. We lived in a very nice "king" room with a view to the Great Lakes. The furniture etc are not new, and that's what gives the hotel some charm. We really liked it.
The rooms do not have a fridge and the airconditioning in our room had only an on/off option. The bath room requires some repair.
Old, Old, Needs renovation ASAP, Hot water in bath not before 10-15 min of running water
this hotel is well located in Downtown where you can go everywhere by walk, My dad and I can get to some famous places easily such as willys tower, millenium park, Art institute of chicago,John Hancock centre and Magnificent Chicago, even Union Station, only by walk. If someone think the Location is the most important, this hotel would be great compare to value of money. clean house keeping, house keeper is very kind nice. coffee is free, quite good.
in generall i am quite satisfied with this hotel but this hotel is quite old, so we can hear sound next room, and the room is quite away from front desk, so, I feel a bit isolated, a bit afraid of without none near my room. the air is a lot cold, I asked some heater to a crew, but she didn't solve the problem,
the service of the front desk,the bell hops, and the response from maintenance when there was a problem were great. the location, was excellent, walking distance to most everything. the view was excellent. the history of the hotel was incredibly interesting. the mattress and the linens were of high quality.
no air conditioning, no table and chairs in room to enjoy room service. The bed broke just sitting on it. only half of the room was vacuumed. painting and caulking were needed, just a lot of deferred maintenance was needed to restore the dignity to the building.
pillows were too dense
Location Hotel room Cleanliness
No such thing
Cleanliness Location Friendly, helpful staff
No information in rooms on local sightseeing, events, etc. How to pay for parking was confusing. Should have been explained at check-in. Place looks tired; needs a face lift.
As everybody... location is excelent, in my side the room I got had the most expectacular view of the Lake. Room very comfortable, staff really nice and everything around great!
Fantastic location with terrific views of Lake Michigan.
Needs some interior TLC. Expensive to park and food.
Location and staff were great. The facilities in general are very good. And they do offer smoking rooms.
Our smoking room was VERY small and VERY dark. The Buckingham wing is run down and becoming shabby. Our room featured two art prints that were identical!
Hotel is decently priced and in a good location. The cleaning service is sub par and the hotel rooms are just OK. For the price and location, It's a good choice, but don't stay here if you're planning on spending lots of time in the room, it's nothing more than a place to rest you head.
Nothing everything sucks in this hotel.everithing is old. Don't rent there trust me.
My view was a parking garage.waoo...!!! And the rugs stinks.they never pass the vacum on the room and the air didn't work or the heat. I'll give this hotel -5 star....!!!!
great value for money, great location
the cleaning services is excellent,
the temperature at the room was so low , we ask several times for calefaction or blankets and never was solved our request
View of the fountain and lake.
Everything seems a little worn out.
Reception staff and porters very helpful, hotel comfortable and in excellent location.
We did indeed enjoy our stay with you. There was a feeling of being well cared for in a luxo building.
The bathroom door was a "rough" fit; its doorhandle was a shaky piece to say the least. And the paint work - oh dear! What about 2 or 3 painters with 2 or 3 rooms at a time slowly working their way through the hotel? Just a thought.
the consierge tried to sell us some tickets for a boat ride, and told us we had to pay the first part to him and then pay the rest on the boat, turns out, he just wanted to rob us.
Staff were great and concierge gave us some great places to eat. We asked for another room and were upgraded to a beautiful, large king bed with a lake view. Night and day difference in the rooms.
Our first room was tiny with a bed wedged against the wall. This hotel needs a renovation. It is a faded lady of distinction in need of a facelift.
if you are looking for a good location at Chicago this is the best value price. Rooms are small, good bed, reasonable shower... Hotel is old indeed
Hotel looks old
location Size of the room
Sounds of the train can reach inside the room and disturb sleep Wall of the room is not sound proof you can hear conversation in next room
Food was good.
The El. Every. Ten. Minutes. I also didn't like the 18.5% gratuity that they added to my breakfast AFTER I left cash for the server at my table.
The location is good -- walking distance to shopping, restaurants, sites. Bellman was kind.
This place is in terrible disrepair! Lukewarm water, tv w/ few channels and awful screen quality, carpet buckled, furniture battered, heater loud with bad temp control, bathroom tiny, paint chipping, lobby loud. The only room that was accurately represented on web is the "gold" ballroom, which was locked (I had to ask see it). Concierge did nothing to help. (I asked for airport shuttle and he scribbled a # on a scrap of paper.)Whoever rated this a 3-star property hasn't travelled much.
location great to McCormick place !
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