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520 South Michigan Avenue, South Loop, Chicago, IL 60605 , United States of America – Show map
Excellent location – rated 9/10! (score from 2716 reviews)
Rated by guests after their stay at Congress Plaza Hotel.
|Double Room with Two Double Beds|
|King Room Lake View Non Smoking|
|Double Room with Two Double Beds with Lake View|
|King Suite with Lake View|
|King Suite with City View|
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145 properties in Chicago
Including hotels, apartments, villas and more.
2716 verified reviews
They speak your language
Congress Plaza Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 2716 reviews
Value for money
Show reviews from:
Across from Grant Park and within walking distance of popular Chicago attractions such as Soldier Field, this hotel features an on-site restaurant and has comfortable guest rooms with free Wi-Fi.
Score from 598 reviews Good
Just 1 block from Chicago’s Magnificent Mile, this hotel has rooms with free Wi-Fi and a flat-screen TV. It features an on-site restaurant and Navy Pier is a 15-minute walk away.
Score from 585 reviews Review score
In an ideal location directly connected to the McCormick Place convention center, this hotel has contemporary accommodations and first-class amenities and services, and is a short drive from downtown...
Score from 806 reviews Very good
On Chicago’s Magnificent Mile, this luxury hotel is just 1 mile from Navy Pier. It offers an on-site restaurant and relaxing in-room massage services.
Score from 811 reviews Very good
Location Decor Room is clean, bed is great Elevators
Reception is always busy Too noisy at night Carpet on hallways is creepy
This place is haunted by a maid who leaves dirty towels in your room. It smells like a retirement home in the hallways. And it's either haunted or the walls are thin and you can hear your noisy neighbors.
Location was perfect.
Could use updating. Fridge in room.
Location, large room, friendly staff, view (lake shore-facing rooms)
great location, staff helpful, very clean I really appreciated the upgrade to lake view.
Water in shower never got warm enough. It was not freezing cold and I showered and washed my hair, but it should have been warmer.
It was very good but it wasn't cheap. Need to keep the price down when the marathon is on you would get a lot of people
One restroom for 2 bedrooms
Location was good, rooms were large, staff was helpful. Everything worked, but we did not use their Internet having been forewarned of poor service, preferred instead to use our hot spot.
In need of repairs, carpets were stained and patched, furniture was scratched and chipped. Bathroom was small with chipped tile.
Great view big room bed comfy clean good wifi
Dated bathroom not enough hot water room needs a few maintainable issues
The hotel was charming in its decor and it was clean. You could see the wear and tear of age in the north tower. Bed was a bit hard. Staff was friendly and helpful when asked how to get somewhere. Overall good experience.
The location was perfect and the lobby was beautiful with it's old features well maintained The view from our room was fabulous and the room was clean.
The room was outdated. The carpet was disgusting, it had the old chain lock on the door and the tub didn't drain from the shower.
Great place for enjoying both city and lake. Next to The Loop and universities. In walking distance of Art institute, Millénium, etc.
Power installation in bedroom: old, used, and suddenly. .. no more power!
location of the hotel was excellent when comapring the price
staff are a bit stiff
Great location, just a few steps from my conference hotel (Hilton) but about half the price
Room felt like it needs renovation
Location is excellent and the price is very good for its location. Staff very helpful and rooms very clean.
The hotel is really OLD and the furniture is past its sell by date. Such a shame, because it can be so much more. Desperately needs an update.
Large room, good bed
Everythink looked a bit worn out: old carpet, old bathroom...
I had a nice room overlooking Millenium Park. It was very spacious. The breakfast, although not included, was reasonably impressive. The good humour of Ricky Ricardo every morning to make omelettes to individual specifications was warmly looked forward to. Staff were quite helpful. One of the most beautiful locations to stay in downtown Chicago, and more relaxing than the other side of the river (where I spent two nights for a conference.
Only fault I could find was one waitress in the small restaurant overlooking the street who had a poor attitude and managed to bring me undrinkable coffee. Her bad manners in no way reflect on the rest of the staff who were uniformly helpful and a pleasure to meet.
Near many great attractions
Was there for the Chicago Marathon - can't beat the location. The start and finish were basically right across the street
The pillows were so uncomfortable, it was unbelievable. I've stayed in 100's of hotels if not more and the pillows were like boards with a little bit of padding on them. I prefer down pillows, which they don't have, but couldn't even get a decent soft one. Probably will not return this hotel - unless I pack a pillow from home.
great location staff was good too
room dated, curtain rod was torn out of the wall had to tape up the side of the curtain to sleep, tv was slightly out of focus it made my eyes hurt a little
great location for exploring, spacious rooms and comfortable beds.
no refrigerator in the room
Old school charm & excellent location
This hotel needs a serious update! Dont lose the old charm but def update!
The location of the hotel was wonderful.
The hotel is a little tired. Furniture, carpeting look worn
location is great
air conditioning did not work, air in room was hot and heavy
No hot water. Had to use another room but happy that the room was next door
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