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520 South Michigan Avenue, South Loop, Chicago, IL 60605 , United States of America – Show map
Excellent location – rated 9/10! (score from 2824 reviews)
Rated by guests after their stay at Congress Plaza Hotel.
|Double Room with Two Double Beds|
|King Room Lake View Non Smoking|
|Double Room with Two Double Beds with Lake View|
|King Suite with Lake View|
|King Suite with City View|
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145 properties in Chicago
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2824 verified reviews
They speak your language
Congress Plaza Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 75 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 2824 reviews
Value for money
Show reviews from:
Across from Grant Park and within walking distance of popular Chicago attractions such as Soldier Field, this hotel features an on-site restaurant and has comfortable guest rooms with free Wi-Fi.
Score from 626 reviews Good
Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.
Score from 555 reviews Good
Just 1 block from Chicago’s Magnificent Mile, this hotel has rooms with free Wi-Fi and a flat-screen TV. It features an on-site restaurant and Navy Pier is a 15-minute walk away.
Score from 610 reviews Review score
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1192 reviews Very good
Location. Reasonably priced
Room cold got heater eventually
Staff and location really stood out.
Gym wasn't ready for prime time.
The view from my window of Grant's Park and the lake was superb and the sunrise over the lake was spectacular. Everything was in walking distance from the Art Institute to even the Contemporary Museum of Art. And, of course, the Magnificent Mile.
The furniture was dinged and scratched, having seen better days. The lobby area has been "renovated," hiding some of the historic beauty. Hallway was not lighted well and welcoming.
Power points galore. The location is great.
There is a HUGE difference between the lobby and concourse downstairs and what you will experience on the room levels (in our tower, south, at least). You can definitely feel the air change (not that I think the place is "haunted") when you step off the elevator. The room was musky also so I had the window opened as much as possible... not that the view was all that great looking out into the middle of the complex. The fitness room is a joke and I don't know why they bother - pretty much everything is broken or feels like it is about to.
This is a nice old fashioned hotel. It offers everything and even more than should be in a 3star hotel. I would rate it as a 4star. We lived in a very nice "king" room with a view to the Great Lakes. The furniture etc are not new, and that's what gives the hotel some charm. We really liked it.
The rooms do not have a fridge and the airconditioning in our room had only an on/off option. The bath room requires some repair.
Old, Old, Needs renovation ASAP, Hot water in bath not before 10-15 min of running water
location and view
bathroom needs update and need towel bar near sink and toilet seat would not stay up
Perfect location for vista over Lake Mitchigan, Bus connections, Blue Train from Airport Shopping and Restaurants. Good Friendly staff, with its own uniformed Security service, very reassuring for people staying in the Hotel!
this hotel is well located in Downtown where you can go everywhere by walk, My dad and I can get to some famous places easily such as willys tower, millenium park, Art institute of chicago,John Hancock centre and Magnificent Chicago, even Union Station, only by walk. If someone think the Location is the most important, this hotel would be great compare to value of money. clean house keeping, house keeper is very kind nice. coffee is free, quite good.
in generall i am quite satisfied with this hotel but this hotel is quite old, so we can hear sound next room, and the room is quite away from front desk, so, I feel a bit isolated, a bit afraid of without none near my room. the air is a lot cold, I asked some heater to a crew, but she didn't solve the problem,
Location, location, location
the service of the front desk,the bell hops, and the response from maintenance when there was a problem were great. the location, was excellent, walking distance to most everything. the view was excellent. the history of the hotel was incredibly interesting. the mattress and the linens were of high quality.
no air conditioning, no table and chairs in room to enjoy room service. The bed broke just sitting on it. only half of the room was vacuumed. painting and caulking were needed, just a lot of deferred maintenance was needed to restore the dignity to the building.
The location is fantastic!
The rooms are looking a outlet work out. They were very clean but the building is old and showing it.
pillows were too dense
Very nice view on the city (back of the Hotel)
Noise of the El metro close by
Location Hotel room Cleanliness
No such thing
Cleanliness Location Friendly, helpful staff
No information in rooms on local sightseeing, events, etc. How to pay for parking was confusing. Should have been explained at check-in. Place looks tired; needs a face lift.
As everybody... location is excelent, in my side the room I got had the most expectacular view of the Lake. Room very comfortable, staff really nice and everything around great!
Fantastic location with terrific views of Lake Michigan.
Needs some interior TLC. Expensive to park and food.
Location and staff were great. The facilities in general are very good. And they do offer smoking rooms.
Our smoking room was VERY small and VERY dark. The Buckingham wing is run down and becoming shabby. Our room featured two art prints that were identical!
Hotel is decently priced and in a good location. The cleaning service is sub par and the hotel rooms are just OK. For the price and location, It's a good choice, but don't stay here if you're planning on spending lots of time in the room, it's nothing more than a place to rest you head.
Nothing everything sucks in this hotel.everithing is old. Don't rent there trust me.
My view was a parking garage.waoo...!!! And the rugs stinks.they never pass the vacum on the room and the air didn't work or the heat. I'll give this hotel -5 star....!!!!
great value for money, great location
the cleaning services is excellent,
the temperature at the room was so low , we ask several times for calefaction or blankets and never was solved our request
View of the fountain and lake.
Everything seems a little worn out.
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