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520 South Michigan Avenue, South Loop, Chicago, IL 60605 – Show map
Excellent location – rated 9/10! (score from 2456 reviews)
Rated by guests after their stay at Congress Plaza Hotel.
|Double Room with Two Double Beds|
|King Room Lake View Non Smoking|
|Double Room With Two Double Beds Lake View|
|King Suite with Lake View|
|King Suite with City View|
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2456 verified reviews
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Congress Plaza Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 2456 reviews
Value for money
Show reviews from:
Across from Grant Park and within walking distance of popular Chicago attractions such as Soldier Field, this hotel features an on-site restaurant and has comfortable guest rooms with free Wi-Fi.
Score from 540 reviews Good
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1029 reviews Very good
Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.
Score from 480 reviews Very good
In the heart of Chicago, this hotel features rooms with free Wi-Fi. A hot breakfast including waffles, bacon or sausage is served daily. A swimming pool and hot tub are on site.
Score from 293 reviews Very good
The fact there is plenty more to see in Chicago and I will be able to visit again.
The tub was on the slippery side. It would be nice to have towel racks outside the shower.
Centrally located and reasonably priced good service
Old building so rooms were a bit rustic rather than modern. But this was fine
- Location right opposite Grant Park Buckingham fountain - Quite a few restaurants within walking distance - room was quite nice overall except the terrible shower.
- Shower pressure was absolutely terrible, felt like there was hardly any water coming out of it. - phone was not working the first day, was not fixable, so had to pack up everything the second day to switch rooms. - hallways were dingy at some parts, room even dingier. - wifi did not work straight forwardly and there were no instructions given, front desk did not know how to get it working, had to call the repair engineer to come to my room. - often long line ups at the front desk and was not able to ask simple short questions. Even when there were no other guests at the front desk, staff did not give you their immediate attention.
Large double room at the last floor with very nice view.
The reception was not able to print some documents. Email problems, they said.
The view was awesome, very good location.
There was four adults in our party and it was kinda hard to eat room service in the room as there was only one chair. Would have been nice to have more setting.
Location, Staff, Wi-Fi
old style, perfect location
not so clean, price does not match the quality
Great accommodation. We stayed in room 1301. It had a great view. Had a bedroom and living room tv in both rooms. A refrigerator, table and desk. Plenty of room. Bathroom was large considering older building. Great location. Walked to the many parks and art exhibits. Also plenty of great restaurants around. Fantastic view wish we could've stayed longer didn't see any ghost!!
The staff was excellent, Steve P. And John were very helpful and kind, cleaning ladies did a good job.
The room was old, the air conditioning unit looked 90 years old, the decor of the hotel, very old and drab. You could tell every place in the room were they used plaster to try to fix it up. Dirty looking carpet.
Was upgraded to Bridal Suite
TV reception was horrible There was no TV guide So had to keep running through channels- I was not on my honeymoon despite being in the bridal suite!!
Location,value,room size, comfortable bed and grand foyer. The lake view room had fantastic vistas and was very.quiet. close to Grant and Millennium Parks and loop stations.
Room was slightly shabby. Fading splendour.
The best thing about the hotel is it's location. Otherwise, there's a lot to be desired.
Dingy, damp rooms. Chipped paint everywhere. Creaky uncomfortable beds. With so many other choices, I would not stay here again.
Classy Comfortable Convenient location
Shower pressure too low Rooms too dark Pricy
This hotel is practically inside Grant Park, on Michigan Avenue. The location is perfect. A short walking distance from all of Chicago's major attractions and within walking distance of numerous restaurants and shops
Housepeeking staff was inefficient and disrespectfully BARGED into my room twice uninvited despite being told that I did not want the room cleaned that day. Every morning they would knock a loud annoying knock on the door to ask if we needed service, even if I had the do not disturb sign up. Even when I told them no, I would later get a call to ask the same question. The housekeeping did not even do a good job. The floor was not vacuumed, the coffee machine had a previous guest's coffee, the trash bins were not regularly emptied, and the toiletries were not replaced unless I asked. Basically, they just made the bed.
Location was good and so was the service
Location to sights Majestic lobby
The location was good and convenient.
The aircon was centrally controlled and was too cold for us.
Location was perfect. Enjoyed the history of the World Congress. Very nice bedding.
Needs some love.
musty smell in room
Showers, and room quality
Location, the hotel historical vibe, the lounge was great and so was the breakfast.
I wish the bed was bigger, and I wish there was a couch or a chair or something. The wifi wasn't all that great either.
Location location location
Room was a little small
great view of city, park and sea from room
room rate was high
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