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520 South Michigan Avenue, South Loop, Chicago, IL 60605 – Show map
Excellent location – rated 9/10! (score from 2507 reviews)
Rated by guests after their stay at Congress Plaza Hotel.
|Double Room with Two Double Beds|
|King Room Lake View Non Smoking|
|Double Room With Two Double Beds Lake View|
|King Suite with Lake View|
|King Suite with City View|
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2507 verified reviews
They speak your language
Congress Plaza Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 2507 reviews
Value for money
Show reviews from:
Across from Grant Park and within walking distance of popular Chicago attractions such as Soldier Field, this hotel features an on-site restaurant and has comfortable guest rooms with free Wi-Fi.
Score from 557 reviews Good
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1068 reviews Very good
In an ideal location directly connected to the McCormick Place convention center, this hotel has contemporary accommodations and first-class amenities and services, and is a short drive from downtown...
Score from 764 reviews Very good
Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.
Score from 1159 reviews Excellent
Staff was great, lobby, bar, restaurant, outside was pretty. Great location, right across from grant park!
The decor in the rooms need to be updated.
STEVE! He was great and rememebred our name!
Rooms smelled like smoking rooms and just old....bed was hard...
Room had a musty smell, wet carpet from condensation of air conditioner, torn wallpaper, toilet paper roll that didn't roll, and no refrigerator. For the value, I will never return here again. Too any nice hotels downtown.
The location, it is in the middle of the heart beat of the city
It is an old building and some elements like elevators or hall walks are not on a very good condition.
I liked the accessibility of major attractions in Chicago downtown.
Old furniture and delayed cleanliness service
Location was excellent. We had a great view of the lake and Buckingham fountain.
Room was clean and comfortable but decor could do with some modernization and upkeep.
The view from my room was great. I loved that i could walk across the street and. E at the beach. The room was spacious, the staff was quite friendly.
The furnishings and decor was old and dated.
Room with the (lake) view. Everything else - as expected, i.e. no dissapointments (cleanliness, comfort, service...)
Would not have anything against small renovation...
Bathroom door hit the foot of the bed. No space between toilet and tub Convenient but old. Needs a total update of the facility.
The location was excellent. The room size was great. The staff was very friendly. We enjoyed The Congress Lounge. I loved the history of the place.
The pillows are terrible. Ruins your night's sleep. Bring your own. The shower has no water pressure. I could not get the shampoo out of my hair. The drainage was terrible. I like old hotels. That being said the tacked on rug pieces on the steps by the side door..tacky. Cheap fix instead of renovating.
The Hotel is in a good position.
Old Hotel that saw better days. Lack of maintenance (the door of my room opens only with one's shoulder), no presence of security (the lifts are open to everybody), staff bored and unprofessional. To avoid this Hotel (you have less than what you pay for).
location was perfect; hotel is old-fashioned which was very charming.
A/C is centralized which made the room incredibly cold. Lobby was a little smelly. Parking is fairly expensive.
Rooms are very dated. Needs a serous revamp
POOR SERVICE NEEDS UPGRADE
flush of the toilet was not stable toilet itself was moving while changing position needs refurbishing
We got a "lake view" room. Definitely worth the upgrade cost but had we gotten regular room, would have been really disappointed. This is a historic hotel so have to be understanding. The ability to get cab out front at any hour was nice. It was the location and view that made this booking wonderful.
They do not have thermostat in rooms,and bathroom upgrades not done well. We had no ventilation in bathroom. Our room had lots of cracks from foundation issues...understandable in old hotels. On site restaurant and lounge very expensive. Was not impressed by maid service but then they have many, many units to service.
Location! In general it was OK, but only OK to sleep and get out in early morning to nearby destinations.
It was cold inside the rooms, they only gave us a small heater after we complianed. Staffs were good, but they were overly busy, so you couldnt approach them to ask a question or so. The dark color rugs inside the room, was what i didnt like also. You never know if it is cleaned regularly or not! The view was very bad. you could see only one apartment in front of you. so you would prefer not to open the window at all.
Great location, easy in and out.
No fridge in guest rooms. Plus no access to water other then the bathroom tap.
Loved location,architecture & concierge.
Squeaky bed etc see above
Location, location, location! Walking distance to the lakeshore parks, many good restaurants, the art museum and symphony.
The hotel is very old and has an antiquated heating/cooling system. The front desk staff was not particularly friendly.
price for downtown Chicago
control of air condition train behind hotel
Large room, large bathroom, bed quite o.k., good location, can get everywhere downtown on foot and there is a bus to Union Station.
Extremely noisy because the L is running right behind, so you'd better ask for an interior room to the courtyard. Room could have more sockets, generally very old-fashioned, but that's probably the style.
Staff, internet, age of room, noise
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