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520 South Michigan Avenue, South Loop, Chicago, IL 60605 , United States of America – Show map
Excellent location – rated 9/10! (score from 2953 reviews)
Rated by guests after their stay at Congress Plaza Hotel.
|Double Room with Two Double Beds|
|King Room with Lake View - Non-Smoking|
|Double Room with Two Double Beds with Lake View|
|King Suite with Lake View|
|King Suite with City View|
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They speak your language!
Congress Plaza Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 75 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 2953 reviews
Value for money
Show reviews from:
Featuring a rooftop pool encased by a glass ceiling, Essex Hotel Chicago also includes a terrace with city views and free Wi-Fi access.
Score from 2 reviews Wonderful
In an ideal location directly connected to the McCormick Place convention center, this hotel has contemporary accommodations and first-class amenities and services, and is a short drive from downtown...
Score from 856 reviews Very good
Across from Grant Park and within walking distance of popular Chicago attractions such as Soldier Field, this hotel features an on-site restaurant and has comfortable guest rooms with free Wi-Fi.
Score from 660 reviews Good
Within 2 blocks of Lake Michigan and the Museum of Contemporary Art, this downtown Chicago hotel features free Wi-Fi. Its apartment-style accommodations have a full kitchen.
Score from 1699 reviews Very good
Pillows were rock hard, but I use a down pillow at home so others might not agree.
The location & value are wonderful! The hotel is situated near other venues—ideal for a conference goer—and wonderful food options.
The only downside was the lack of an included breakfast option. It seems that for a hotel in this price range that should be included.
Convenient location for conference Clean Very responsive staff
Not the most comfortable bed
The lobby was beautiful.
The room was the size of a closet, you could tell it had not been properly cleaned in a very long time very dingy. Sink took about an hour to drain. Went to get ice and the machine had slime and mold growing, the smell was horrible.
Overall it is good hotel.
It definitely needs some renewing.
The hotel has all the required amenities and is in a good location The staff are very welcoming and helpful.
The rooms were a little 'tired' and in need of a make over but they were clean and comfortable
Location is great. The lobby fancy and well maintained. Staff was cordial. Could be better if they smiled more... I like the help the door bells provided securing our luggage after checkout while we enjoyed Chicago a little more. And of course, the location is the main streght.
Pillows were not good.
Hotel pretty run down. Cold. House keeping intrusive and unreliable.
Response of Staff to needs and wants
The room was a dump. Dated and not real clean. The hotel apparently had a re-do in 2004. Having stayed there before the re-do, I did not notice and update. his is the last time I stay at your hotel and I will let others no not to stay there. Sorry, you asked about my stay. It was not u-p to par.
Nice location, close to the downtown, the subway and the main attractions. The room was clean enough.
Location was Ok
Hotel looks shabby, old, dim and dirty. On arrival- realised bath would not drain, safe doesn't work, no hot water from shower/tap and wifi password doesn't work. Had to call maintenance numerous times to fix the issues. Towels were too small and some are stained. No way to control temperature in the room. Just not good value for money- you'll find other better hotels for the same price.
-Great Location/Great View -Spacious Room -Free Wifi
-The shower was not always warm
The location was amazing! Very easy to get to and from the airport (took the subway) as well as walking distance to all desired landmarks. Make sure you reserve a King Lake View Room. Friends of ours booked a Queen Room and they were in a extremely small/older room (think maids quarters) at the other end of the hotel.
- old bathrooms. - Make sure to lock/put the "come back later" sign on your door at all times unless you want the cleaning service employee to walk in on you after 1 knock. Pretty rude.
Decor, quality, aged infrastructure, worn out carpets, lack of warmth, rattling windows, fifty year old chairs, scratched furniture, just a worn out former grand hotel.
Huge bed and beautiful views of the Chicago waterfront
Great location! Friendly staff. Fine for a quick stay when you won't spend much time in the room.
Small and dated room. Door probably had 10 coats of paint over it - showing each renovation. Hotel in need of major renovation. Thin walls - group partying next door kept us up.
Location is great, housekeeping, consierge, and front desk staff very kind and helpful.
A little outdated and small repairs/ touch-ups in room required
+ Location is perfect. + I booked "Lake View" room, and the view is great. + Calm enough (for this room, it was "Lake View" and I was living high enough). + Both wired and wireless internet worked without any problem.
- Bath sink initially did not work (how did they clean bath before my stay? I doubt they did). Same with 2/3 windows. (I called for an engineer, and they fixed the sink and one window rapidly.) Everything is somewhat old. - No teapot. (I did not try the coffee maker.) - Heating system is extremely noisy, you will not use it at night. Although it is needed in severe winter only. - A lot of misunderstanding regarding payment (it seems like staff sometimes do not understand even each other). In particular, note that they may take a deposit of 75 USD per day of your planned stay (not for a single night as it is written on booking.com; in reality, it is something in the middle) and will also authorize your card for the total price of your stay on the first days of your stay.
The hotel not clean
Great location and friendly staff. Hotel is older and may have seen better days, but it's still gorgeous and running strong - I'll be back!
Location and price were great.
VERY thin walls. The hotel is very old (not in a good way) and a bit creepy.
Outdated building Stinky moquette Ugly and uncomfortable gim
The room was hot and Ihe A/C was turned off by mgmt. The desk gal said she would send a fan; never did. We finally got a little guy who got our windows open as much as possible and went looking for a fan. He refused our tip. He was the best part of the stay!
The arbitrary decision to turn off the AC by date, not the actual weather. You can't sleep in a hot room.
We liked everything ,we were across from the park , we had a great view of the city with lots for us to do and see in this area
No bathrooms in the Lobby
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