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520 South Michigan Avenue, South Loop, Chicago, IL 60605 , United States of America – Show map
|Double Room with Two Double Beds|
|King Room with Lake View - Non-Smoking|
|Double Room with Two Double Beds with Lake View|
|King Suite with Lake View|
|King Suite with City View|
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2964 verified reviews
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Congress Plaza Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of USD 75 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 2959 reviews
Value for money
Show reviews from:
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Score from 142 reviews Good
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Score from 121 reviews Excellent
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1922 reviews Excellent
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1394 reviews Very good
Location was excellent.
Room service and cleaness was not good on last night.
Temperature control in the hotel rooms . they make wireless zone controls that could be easily incorporated in the existing cabinet unit heaters and they would probably be able to save you money in the long run. The rooms were way to hot
Perfect location, half way from the city center and the McCormick Place.
The access to amenities in the area.
I had to sleep with the window open to control the temperature. The "L" was a bit noisy.
The location was excellent being so close to the museums, parks, and restaurants. The view from our 6th floor window was awesome. The staff was excellent.
The bed was a little hard, but did not interfere with our sleep.
old needs updating
Great location but my room was extremely old and hasn't been renovated in the last 50 years!
Location and clean
Furniture dinged and dated. Small tv. No fridge. Temperature of room is uncontrollable- very warm and had to open windows alongside the ELTrain in order to cope
probably one of the best hotels I've stayed in for the price in the US. Very clean and roomy.
expensive parking, although that comes with staying downtown.
I love the building and the staff where wonderful .
I discovered a bed bug. Although they moved me they were not understanding about it. Still made me pay for the room saying they have to do an "investigation" to determine if it was a bed bug. Didn't compensate me for my time or need to now wash the rest of my things. And looking at reviews im not the first one to experience bed bugs. And the staff was not receptive to me being concerned or grossed out. Do not stay here!
Shower cold, room is run down, long wait to check-in.
The history of the hotel
That I had to leave... and that I had to pay for parking. That should of been free
Please when you update consider installing walk in showers with a small built in-seat for us more mature visitors.
It is awesome to stay in a hotel which is in heart of Chicago... It's very nice.. I'll stay there again
Great location, gorgeous lobby, friendly staff. I used a discount site to get a great price for a Michigan Ave hotel.
I did not request a particular view, and ended up with a view of the rooms across a small courtyard of sorts. If you want a view of Chicago or Lake Michigan, be sure to arrange it.
Very affordable, friendly staff at check in/check out, perfect for a group of college kids that don't care about having 5 star amenities in their room.
The south tower stairwell will give you the creeps... also just the hotel in general because it's allegedly pretty haunted.
Room was very warm and unable to change the temperature. Also the water from the shower was brownish when first turned on.
Location, location, location....
Decor, cleanliness, facilites, able to use the toilet, etc.etc..
The bell man. He was very sweet and helpful.
The carpet was really dirty.
You have a Bellman named Steve who was excellent and gave good advise on transportation places to eat etc.
The remote was difficult to use. When we got a replacement we still needed to use both.
I liked it's central location
It needs some renovations to the hallways. Reminded us of a scary movie. There was a lot of outside noise
Only a guest once or twice a year the Congress Plaza Staff remember me and care for me in a manner resembling a small boutique hotel I have patronized for over 20 yesars in El Salvador-Doorgreeters Steve Perkins and George remember me; Francine at the desk is pleasant and professional and waitress Agnes warm. Thanks for luxury attention in a budget hotel. Smoking availability a plus.
Bed not comfortable-hard
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