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520 South Michigan Avenue, South Loop, Chicago, IL 60605 , United States of America – Show map
Excellent location – rated 9/10! (score from 2770 reviews)
Rated by guests after their stay at Congress Plaza Hotel.
|Double Room with Two Double Beds|
|King Room Lake View Non Smoking|
|Double Room with Two Double Beds with Lake View|
|King Suite with Lake View|
|King Suite with City View|
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144 properties in Chicago
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2770 verified reviews
They speak your language
Congress Plaza Hotel's staff speaks: English
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Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 44 per day.
Public parking is available on site (reservation is needed) and costs USD 39 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 2770 reviews
Value for money
Show reviews from:
Across from Grant Park and within walking distance of popular Chicago attractions such as Soldier Field, this hotel features an on-site restaurant and has comfortable guest rooms with free Wi-Fi.
Score from 608 reviews Good
Just 1 block from Chicago’s Magnificent Mile, this hotel has rooms with free Wi-Fi and a flat-screen TV. It features an on-site restaurant and Navy Pier is a 15-minute walk away.
Score from 595 reviews Review score
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1170 reviews Very good
In an ideal location directly connected to the McCormick Place convention center, this hotel has contemporary accommodations and first-class amenities and services, and is a short drive from downtown...
Score from 814 reviews Very good
location Size of the room
Sounds of the train can reach inside the room and disturb sleep Wall of the room is not sound proof you can hear conversation in next room
The location is good -- walking distance to shopping, restaurants, sites. Bellman was kind.
This place is in terrible disrepair! Lukewarm water, tv w/ few channels and awful screen quality, carpet buckled, furniture battered, heater loud with bad temp control, bathroom tiny, paint chipping, lobby loud. The only room that was accurately represented on web is the "gold" ballroom, which was locked (I had to ask see it). Concierge did nothing to help. (I asked for airport shuttle and he scribbled a # on a scrap of paper.)Whoever rated this a 3-star property hasn't travelled much.
location great to McCormick place !
The location was close to the lake and gave a good feeling
staff could have been more helpful and courteous ..
I was pleased with all aspects of this hotel. The room was clean and comfortable. The hotel is conveniently located to many interesting things to do. I found it to be an excellent value.
The bed - firm as we like it. Reasonable view (4th floor) although could barely see "lake view" as booked.
Bathroom was clean but design dire - there was barely enough room to squeeze between the hand basin and the door handle. Room was cold, no thermostat to increase temp. when we asked at reception (7pm), they said they would "send someone". When we returned to room at 11, nothing had been done...I slept in socks that night! Included wifi was incredibly slow.
Authentic historic features, large rooms, high ceilings, view of lake and 'L' . Comfy bed. Good staff.
Fixed, high, Showerhead was a bit of a pain. Next door neighbour heard clearly
The great location, the friendly staff and the uniqueness of the hotel. By the way the bell hops and the transportation guys were excellent . They really know their business. . .
nothing really.would have liked more towel racks.
Very close to the few places I wanted to visit including a Bears game.
Loved the Era it was built in. Love the old architexture....the marble stairs, crown molding, etc. You don't see that type of craftsmanship these days.
Hotel needs to update their beds. Very old and uncomfortable.
walking distance to everything. mass transit within a few blocks.
Hotel is aging, but despite being old, it is beautiful, historic, convenient and well priced. I had a wonderful view of the lake.
We received a complimentary upgrade to a Lake View Room facing East. It was beautiful. Also got great recommendations for dinner and front desk staff even gave us a $5 off coupon. And they let us check out an hour late w/ no extra charge. The location can't be beat. It's a lovely historic hotel with old world charm. Our room was nice. I will definitely stay here again.
An indoor pool would make a nice addition at some point. Went ghost hunting but didn't see anything unfortunately. Although we could feel their presence on 11th and 4th floor in South Tower. Also I forgot my down pillow during our check-out and now it's gone. :( But that was my fault, not the hotels.
Location Decor Room is clean, bed is great Elevators
Reception is always busy Too noisy at night Carpet on hallways is creepy
This place is haunted by a maid who leaves dirty towels in your room. It smells like a retirement home in the hallways. And it's either haunted or the walls are thin and you can hear your noisy neighbors.
Location/Room View/relative cleanliness/bedding
As in all inner city hotels-the price of the room was about 60% of the real cost....factor in Parking, Tipping, overpriced food and beverage service-no real non-paid amenities--i.e. morning coffee-etc.
Location was perfect.
Could use updating. Fridge in room.
Location, large room, friendly staff, view (lake shore-facing rooms)
Photos very misleading. Building and furnishings very very worn and old. They have tried to just put fresh paint over everything. Hallways creepy old. Although room seemed as clean as they could get it I could only imagine how used carpeting and mattresses may have been. I thought we were getting a "Grand Dame" experience like Biltmore in downtown LA but nothing has been done to this hotel since 1960 I don't think.
great location, staff helpful, very clean I really appreciated the upgrade to lake view.
Water in shower never got warm enough. It was not freezing cold and I showered and washed my hair, but it should have been warmer.
It was very good but it wasn't cheap. Need to keep the price down when the marathon is on you would get a lot of people
One restroom for 2 bedrooms
Location was good, rooms were large, staff was helpful. Everything worked, but we did not use their Internet having been forewarned of poor service, preferred instead to use our hot spot.
In need of repairs, carpets were stained and patched, furniture was scratched and chipped. Bathroom was small with chipped tile.
Great view big room bed comfy clean good wifi
Dated bathroom not enough hot water room needs a few maintainable issues
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