Congress Plaza Hotel

Its location

Location

Bathroom - to small

I have stayed twice at the Congress Plaza Hotel. Each time, I have enjoyed a large, clean, comfortable, well appointed room with spectacular views of Grant Park and Lake Michigan. The staff is responsive, efficient and professional. The bar, restaurants, exercise facilities, gift shop and public areas are well done and provide a great value. The location, a few blocks from the loop, has allowed me to roam the city and suburbs without a car. I will remember my visits to Chicago more fondly because of my happy stays at the Congress Plaza Hotel.

The room size, the size of the bed, the location, the nice television, and the option of making a pot of coffee in the morning, although I did not do so.

It did get a little toasty in the room and we had to sleep with the windows open. We were on floor 11, but I imagine that closer to the bottom floors, sleeping with the windows open might get noisy. But we slept very, very well.

Fantastic view, large and clean rooms

we had a Lakeview room and the sunrise over the lake and the Sat night fireworks were special

The water pipes are old and the bathroom smelled horrible

The hotel was beautiful and the view was as well.

Our room was sooooooooooo hot, we could not get comfortable.

The location, accross the street from Grant Park and near several world-class museums, was excellent.

As an older hotel, there were several infrastructure problems, such as poorly regulated heat / air conditioning. Also, my bathroom was missing a door knob for the duration. But the bed and furniture were modern and comfortable, and the room was spacious with a great view of the lake.

Location was excellent.

The closet was unbelievably small. They have begun renovations, but room still needs much more work to be updated.

nice view on the lake, every morning getting up with the sun, room was cosy and well equipped

the staff was not so much friendly, whenever I asked something they made me feel as if I was bothering them

The building is superb, historical and special. Hallways and rooms are spacious. Can't find such hotels in N. America anymore...

Need food service at late hours, room service possibly for 24 hours.

Centrally located between the downtown area and the conference centre and close to other hotels such as Travel Lodge (which offers free wifi, accessible from the Congress Plaza) and The Hilton and close to public transport and to Buddy Guys Legends blues bar (excellent). Also close to the museum of art and the parks. Rooms were large and spacious and beds were excellent.

A little musty smelling on entrance, but otherwise very charming old style atmosphere.

Close to museums and transit. Staff very helpful.

Restaurant overpriced. Internet not included in room price.